Over60

Technology

The controversial change coming Woolworths stores

The controversial change coming Woolworths stores

Woolworths will expand its trial of cashless Metro stores in Sydney and Melbourne over the coming weeks, creating nine stores that will no longer accept physical money.

The trial is supposed to help customers at CBD locations get in and out of the store quickly and efficiently.

But some shoppers have frowned upon the move, with one saying they travelled to three different stores in Sydney before they were able to buy something with cash.

Metro stores on Bourke St and Elizabeth St in Melbourne, and North Sydney, Manly and York St in Sydney are not accepting cash, and same will be implemented in Yarraville and Caulfield North in Melbourne and Roseberry in Sydney on October 12.

A spokeswoman for the company said feedback would be “closely monitored” during the trial but noted a majority of customers welcomed the change.

“As more and more customers choose to pay with cards, we’re trialling all electronic payments in a small selection of Metro stores which currently see very few cash transactions,” she said.

“We understand cash remains an important payment option for many of our customers and it continues to be offered in all Woolworths supermarkets and the majority of our Metro stores.”

While all stores apart from the nine Metro stores have a cash option, some stores will have a smaller number of machines that accept cash than others.