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Qantas responds to Shonky award

<p dir="ltr">Qantas has responded to <a href="https://oversixty.com.au/travel/travel-trouble/the-spirit-of-disappointment-choice-awards-qantas-shonky-award" target="_blank" rel="noopener">CHOICE’s decision in awarding them a Shonky</a> for constantly disappointing customers. </p> <p dir="ltr">The Australian airline has been accused by the consumer’s association of failing customers with its unusable flight credits, delayed flights, disappearing baggage, and endless call wait times.</p> <p dir="ltr">Now Qantas has fired back at the decision for a Shonky, explaining that the award was unfair and based on data that was factually incorrect.</p> <p dir="ltr">“These awards are clearly out of date and the data Choice is using is itself a bit shonk,” they said.</p> <p dir="ltr">“We've been very transparent with our performance figures, both good and bad, but Choice is using figures that are just wrong.</p> <p dir="ltr">“No one is disputing the fact we had issues earlier this year, and we apologised for that, but it's disappointing that Choice failed to acknowledge the impact that Covid  and border closures have had on the entire aviation industry.” </p> <p dir="ltr">Just hours after Choice announced the Shonky, Qantas responded with improvements the airline achieved in October. </p> <p dir="ltr">“The national carrier’s operations have improved every month to be around, or better, than pre-COVID levels,” they revealed. </p> <p dir="ltr">“Qantas customers had more on time flights and fewer cancellations in October, as the national carrier’s domestic performance continued to lift.”</p> <p dir="ltr">Statistics show that flight cancellations dropped to just 2.2 per cent and are now below pre-Covid levels. </p> <p dir="ltr">Mishandled bags are also “steady” with six in 1,000 passengers experiencing problems - back to pre-Covid levels. </p> <p dir="ltr">“This has been achieved as the number of bags being checked-in per customer has risen 15 per cent this year compared with pre-COVID rates, as leisure travel has surged,” Qantas said. </p> <p dir="ltr">Flights that are on time continue to improve with a whopping 74 per cent of flights departing on time, with that number only at 69 per cent in September. </p> <p dir="ltr">This was due to extreme weather in NSW and Victoria. </p> <p dir="ltr"><em>Image: Shutterstock</em></p>

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The Spirit of Disappointment: CHOICE awards Qantas shonky award

<p dir="ltr">CHOICE has awarded Qantas with a Shonky for constantly disappointing customers on almost every front.</p> <p dir="ltr">The Australian airline has failed customers with its unusable flight credits, delayed flights, disappearing baggage, and endless call wait times.</p> <p dir="ltr">“If there was ever a company that appeared to deliberately be going out of its way to win a Shonky Award, it’s Qantas,” says CHOICE travel expert Jodi Bird.</p> <p dir="ltr">“People are still paying premium prices to fly Qantas, but it’s clear from the complaints we’ve heard, they’re not getting a premium service.”</p> <p dir="ltr">Granted the pandemic paused the majority of flights for travellers, but an investigation by CHOICE in April this year found that Qantas and Jetstar together were sitting on $1.4 billion in unused consumer flight credits and future bookings. </p> <p dir="ltr">“Qantas has made it difficult and confusing for their customers to use flight credits for cancelled travel. This includes forcing many people to spend extra money, putting limits on available flights, being unable to make bookings using credits online – the list goes on,” Mr Bird said.</p> <p dir="ltr">Further investigations by CHOICE, found that telephone wait times for Qantas were embarrassingly long compared to their competitor Virgin. </p> <p dir="ltr">“Our research revealed on average, you’ll be on the phone for 21 minutes before your call is answered, and up to 50 minutes. By comparison, Virgin came in under a quarter of that average time with five minutes wait, and a maximum of 13 minutes,” Mr Bird continued.</p> <p dir="ltr">Following their investigations, CHOICE has called for greater protection for all travellers.</p> <p dir="ltr">“The laws that left travellers in cancellation chaos throughout 2020 remain the same today,” CHOICE CEO Alan Kirkland said. </p> <p dir="ltr">“Businesses are allowed to write the rules, so anyone who has paid for travel that is then cancelled needs to wade through unclear terms and conditions, as thousands of Qantas customers have been left to do.</p> <p dir="ltr">“CHOICE has put forward a clear plan to governments about how to ensure that people are treated fairly in the travel market. We now need federal, state and territory governments and industry to work together to make travel easier and fairer.”</p> <p dir="ltr"><em>Image: Shutterstock</em></p>

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“Worst fan ever” among Shonky award winners

<p><span style="font-weight: 400;">An electric composter, sugary snacks for toddlers, and a bladeless fan have one surprising thing in common: they made the list for this year’s Shonky Awards.</span></p> <p><span style="font-weight: 400;">CHOICE, Australia’s top consumer advocacy group, has been naming and shaming the country’s worst products and services - and this year’s contenders are just as dodgy.</span></p> <p><strong>A fan with no wind power</strong></p> <p><span style="font-weight: 400;">One product that made the winning list was Kogan’s SmarterHome Bladeless Fan. Retailing at $150, the fan scored only 44 percent in CHOICE’s testing and was beaten by fans costing less than a third of the price.</span></p> <p><span style="font-weight: 400;">It has been sold through various retailers, including Catch.com.au, Kogan, Big W, and Harvey Norman.</span></p> <p><span style="font-weight: 400;">“This fan is imitating more effective bladeless fans on the market without the power or puff,” CHOICE expert tester Adrian Lini </span><a rel="noopener" href="https://www.choice.com.au/about-us/media-releases/2021/november/the-worst-fan-ever-choice-shonkys" target="_blank"><span style="font-weight: 400;">said</span></a><span style="font-weight: 400;">.</span></p> <p><span style="font-weight: 400;">“The product fails for its knock-off shonkiness and it’s shoddy performance.”</span></p> <p><img style="width: 500px; height: 281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7845589/shonky1.jpg" alt="" data-udi="umb://media/e9850e8978e3414482c008dab500c10b" /></p> <p><em><span style="font-weight: 400;">Expert tester Adrian Lini with the Shonky Award-winning fans. Image: CHOICE</span></em></p> <p><span style="font-weight: 400;">The advocacy group also found that a range of fans using the same or similar designs were being sold under the brands Fenici, Dimplex, and Zhibai.</span></p> <p><span style="font-weight: 400;">“The volume of air pushed out by this fan was so low that it looked like an error in measurement,” Mr Lini said.</span></p> <p><span style="font-weight: 400;">“For the entirety of the test, it could barely reach 0.04 cubic metres per second.</span></p> <p><span style="font-weight: 400;">“It pretty much has no output whatsoever, and that’s why the score is so terrible.”</span></p> <p><span style="font-weight: 400;">Most fans tested against it reached 0.3 cubic metres per second - making them seven times more powerful in terms of wind power.</span></p> <p><strong>A $2000 composter</strong></p> <p><span style="font-weight: 400;">Another “winner” of this year’s award was Breville’s FoodCycler, marketed as an easy way to turn household scraps into odourless, nutrient-rich “eco-chips”.</span></p> <p><span style="font-weight: 400;">However, when CHOICE home economist Fiona Mair put the device to the test she found it was a wasteful, expensive, and complicated appliance.</span></p> <p><span style="font-weight: 400;">“Why would you want to spend money on an appliance to reduce your food waste going into landfill when you can already buy something that virtually costs nothing to do the same thing?” Ms Mair </span><a rel="noopener" href="https://www.news.com.au/lifestyle/home/interiors/choice-reveals-16th-shonky-awards-winners-booming-bnpl-sector-cops-lashing/news-story/1c62632fe42b49e8cff6d5300a628d28" target="_blank"><span style="font-weight: 400;">said</span></a><span style="font-weight: 400;">.</span></p> <p><span style="font-weight: 400;">After calculating the running costs of the FoodCycler over five years, CHOICE estimated that a consumer would drop $2,000 across the device’s lifetime. On top of the $499 purchase price, there would also be energy costs ($86 a year) and replacement filters costing $233 a year.</span></p> <p><span style="font-weight: 400;">“We think Breville are taking advantage of people who are wanting to look after the environment,” Ms Mair concluded.</span></p> <p><strong>A “sugar bomb” for toddlers</strong></p> <p><span style="font-weight: 400;">Another dud product was Kiddylicious Strawberry Fruit Wriggles, which contain more sugar than Allen’s Snakes and cost $150 a kilo - despite being marketed as a healthy snack for toddlers.</span></p> <p><span style="font-weight: 400;">“Toddlers are being targeted with a shonky sugar bomb and parents deserve better,” CHOICE audience editor Pru Engel said. </span></p> <p><img style="width: 500px; height: 281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7845590/shonky2.jpg" alt="" data-udi="umb://media/84f2d6cf990e4c22a52051bf3ef1bd77" /></p> <p><em><span style="font-weight: 400;">CHOICE editor and mum-of-two Pru Engel with her son, and a bag of Fruit Wriggles compared against an equivalent amount of Allen’s snakes and sugar. Image: CHOICE</span></em></p> <p><span style="font-weight: 400;">Other recipients included the Airline Customer Advocate, a free “service” that essentially forwards customer complaints back to airlines, and buy-now-pay-later provider Humm, which made the cut for its “dubious checks and balances”.</span></p> <p><span style="font-weight: 400;">“These are our 16th annual Shonky Awards and it amazes me that we have to keep giving them out,” CHOICE’s chief executive, Alan Kirland, said.</span></p> <p><span style="font-weight: 400;">“It’s easy to avoid getting a Shonky Award. Don’t promise things you can’t deliver, don’t rip your customers off and don’t sell unsafe products.</span></p> <p><span style="font-weight: 400;">“Sadly, we keep finding businesses that fail these basic tests.”</span></p> <p><em><span style="font-weight: 400;">Image: CHOICE</span></em></p>

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The “worst of the worst” products that are “ripping off and misleading” Aussie shoppers

<p>Consumer group Choice has called out some of the “worst-of-the-worst” products being sold to Aussies in their 14th annual Shonky Awards. </p> <p>Choice CEO Alan Kirkland said in a statement the award aims to highlight the items Australian consumers should avoid as they are “ripping off” and misleading” shoppers. </p> <p>“Choice’s job is to stand up against companies doing the wrong thing. The Shonkys draw upon our unique testing, reviews and advocacy to help you identify the worst-of-the-worst,” Mr Kirkland said.</p> <p>“In a time of fake reviews, cash for comment, salespeople and lobbyists everywhere, it’s more important than ever for independent voices to tell the truth.</p> <p>“Following the banking royal commission, it’s no surprise that financial services businesses are such a feature of this year’s Shonkys.”</p> <p><strong>2019 Shonky Winners </strong></p> <p><strong>Kogan</strong></p> <p>The online retailer has earnt themselves a shonky award this year for their “poor” customer service. </p> <p>Topping the NSW Fair Trading complaint register, the retailer has clocked over 300 complaints from January to July in 2019. </p> <p>Mr Kirkland says Kogan should “stop beating around the bush when its products are defective”.</p> <p>“Kogan must simplify the process for refunds, repairs and replacements to meet community expectations and the law”. </p> <p>He also mentioned the company must improve its customer service, and their refunds and returns policy. </p> <p><strong>Medicare </strong></p> <p>Medicare has been called out by Choice for their “basic” cover health insurance actually costing more than the cheapest “bronze” cover in NSW, the ACT, Northern Territory, South Australia, Western Australia and Tasmania.</p> <p>Mr Kirkland said: “2019 is the first year that private health insurance has topped the list of financial worries in Choice’s regular national surveys, and it’s easy to see why.</p> <blockquote style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" class="instagram-media" data-instgrm-permalink="https://www.instagram.com/p/BsZlUPMlzNV/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="12"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"></div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"></div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"></div> </div> </div> <div style="padding: 19% 0;"></div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"></div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" rel="noopener" href="https://www.instagram.com/p/BsZlUPMlzNV/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank">A post shared by Artyguy (@aussieartyguy)</a> on Jan 8, 2019 at 8:04pm PST</p> </div> </blockquote> <p>“A new system that was meant to make things simpler has turned into a mess.</p> <p>Medibank’s ‘basic’ junk cover costs more than many higher-cover bronze policies. Medibank deserves a Shonky for failing at the basics — simple and affordable health insurance.”</p> <p><strong>IKEA</strong></p> <p>The Swedish furniture retailer has taken a spot on the 2019 Shonky Awards list for their Nedkyld fridge after it's score came in at just 35 per cent for food and freshness, and further failing an energy test. </p> <blockquote style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" class="instagram-media" data-instgrm-permalink="https://www.instagram.com/p/B077R4PnK5z/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="12"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"></div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"></div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"></div> </div> </div> <div style="padding: 19% 0;"></div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"></div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" rel="noopener" href="https://www.instagram.com/p/B077R4PnK5z/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank">A post shared by Arjun Singh Jain (@arjunsinghjain)</a> on Aug 9, 2019 at 1:21am PDT</p> </div> </blockquote> <p>The Ikea Nedkyld is one of the worst fridges we’ve ever tested,” Mr Kirkland said.</p> <p>“Not only is it terrible at keeping your food cold, when Choice tested the Nedkyld’s energy use against its star rating, it failed the test.</p> <p>“It’s hard to understand how this fridge is still on sale in Ikea stores, especially with a misleading energy label.”</p> <p><strong>AMP superannuation</strong></p> <p>Choice has given AMP superannuation a Shonky award for their being over one million “zombie” super accounts eating away at the retirements of Aussies. </p> <p>Based on APRA  data: “AMP received some of the strongest criticism from the banking royal commission — and it was deserved. If your superannuation is with AMP, chances are you’ve had your retirement leeched off of to fund its executives’ lifestyles,” Mr Kirkland said.</p> <p>“Choice has partnered with the new consumer group — Super Consumers Australia — and found that AMP holds the largest number of zombie accounts of any other super fund — accounts that sit there being wasted away by fees and insurance.</p> <blockquote style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" class="instagram-media" data-instgrm-permalink="https://www.instagram.com/p/BacX4Bkjp1X/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="12"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"></div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"></div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"></div> </div> </div> <div style="padding: 19% 0;"></div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"></div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" rel="noopener" href="https://www.instagram.com/p/BacX4Bkjp1X/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank">A post shared by AMP Australia (@amp_au)</a> on Oct 19, 2017 at 1:39pm PDT</p> </div> </blockquote> <p>“For AMP, it’s money for doing nothing. Managing people’s retirement funds isn’t your average business — there’s a higher moral standard to meet when it comes to people’s security and comfort in older age, and AMP have failed this standard.”</p> <p>An AMP spokeswoman told<span> </span><a rel="noopener" href="https://www.news.com.au/finance/business/retail/choice-shames-products-in-2019-shonkys-awards/news-story/a8c1bd878dd75cedee4a417a501fd412" target="_blank">news.com.au<span> </span></a>it “can be difficult to draw accurate comparisons and conclusions in relation to inactive accounts due to the varied characteristics of products within trusts and across superannuation providers.”</p> <p>“For example: a large proportion of the AMP accounts classified in APRA’s data as inactive receive a capital guarantee. It is often in members’ best interests to maintain these accounts given the future benefit they will provide.</p> <p>“AMP supports legislative measures that identify and aim to reduce duplicate or inactive accounts.”</p> <p><strong>Freedom Foods XO Crunch</strong></p> <p>The XO Crunch cereal received a Shonky after having 22.2 per cent sugar in their product that they claimed was “a fun and nutritious way to start your kids’ day”. </p> <p>“Freedom Foods proudly displays four health stars on this bag of sugar. Choice says it should be one-and-a-half if health star ratings accurately reflected the amount of added sugar in a product — something that industry groups have lobbied to prevent,” Mr Kirkland said. </p> <blockquote style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" class="instagram-media" data-instgrm-permalink="https://www.instagram.com/p/6Lnvb-MNK0/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="12"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"></div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"></div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"></div> </div> </div> <div style="padding: 19% 0;"></div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"></div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" rel="noopener" href="https://www.instagram.com/p/6Lnvb-MNK0/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank">A post shared by Freedom Foods (@freedomfoods)</a> on Aug 9, 2015 at 4:46pm PDT</p> </div> </blockquote> <p>“This Shonky shows why the food industry needs to be kicked out of (the) room when it comes to health star ratings. The food industry has gamed the health star system to make a big bag of sugar look like a healthy choice for your kids — and that’s a disgrace.”</p>

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Major Aussie supermarket named and shamed in Choice Shonky Awards

<p>A major Australian supermarket has been named and shamed in the <a href="http://www.oversixty.com.au/health/mind/2017/09/can-you-spot-whats-wrong-with-these-shonky-products/" target="_blank"><span style="text-decoration: underline;"><strong>2017 version of the Choice Shonky Awards</strong></span></a>, as well as seven additional Australian companies.</p> <p>Coles earned a lemon from the consumer watchdog for labelling a popular tinned cat food product as “complete”, despite being unable to meet any pet’s nutritional needs.</p> <p><img width="500" height="284" src="https://oversixtydev.blob.core.windows.net/media/43834/shonky-awards_500x284.jpg" alt="Shonky Awards"/></p> <p><em>The pet food in question. Image credit: YouTube / Choice</em></p> <p>Choice said, “With a name like Coles Complete Cuisine, you'd be forgiven for assuming this product is a nutritionally 'complete' food. But based on the small print on the back of the can, it's likely this tinned treat would be too low in fat to qualify as a 'complete' food.</p> <p>“In order to be complete the product has to meet certain requirements such as a particular calcium to phosphorus ratio (amounts of calcium, phosphorus, magnesium and sodium – not too much or too little), and minimum protein, fat and taurine content.”</p> <p>Coles was just one of the companies to cop it from the consumer watchdog, with Viagogo, Vita Gummies and Cuddly among the other businesses mentioned.</p> <p>Choice chief executive Alan Kirkland said this year’s iteration of the awards was proof many companies are still offering consumers poor value for money.</p> <p><iframe src="https://www.facebook.com/plugins/video.php?href=https%3A%2F%2Fwww.facebook.com%2Fchoiceaustralia%2Fvideos%2F10155622898421163%2F&amp;show_text=0&amp;width=560" width="560" height="315" style="border: none; overflow: hidden;" scrolling="no" frameborder="0" allowtransparency="true" allowfullscreen="true"></iframe></p> <p> “Whether it’s for targeting the unborn with a poor value savings account, financially exploiting those in pain or chipping away at kids’ teeth with dodgy vitamin products, this year’s winners deserve their awards,” Mr Kirkland said.</p> <p>“For those eight companies that sank to the bottom in this year’s awards, they now have an opportunity to follow the lead of previous recipients such as Ikea and Qantas and clean up their act.”</p> <p>For more information about the Shonky Awards, <a href="https://www.choice.com.au/shonky-awards" target="_blank"><span style="text-decoration: underline;"><strong>click here</strong></span></a>. </p> <p>What are your thoughts?</p>

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