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Readers response: What was the worst hotel experience you had?

<p>We asked our readers to share their stories of the worst hotel experience that have endured while on holiday, and the response was overwhelming. Here's what they said. </p> <p><strong>Deedee Cullum</strong> - At a 5 star in Beijing. Arrived from the airport after 1am. Let into the room to find it occupied with someone having a bath. Instead of changing our room we waited in the lobby for 1 and 1/2 hours while they changed to the correct room and cleaned ours. The wet towels were neatly folded on the towel rack and the used soap was on the basin. When I turned the bedside light on I got a shock. To be fair management were most apologetic and gave us free dining in their top restaurant for the 4 days we were there. It was a few years ago but never forgotten.</p> <p><strong>Bruce Hopkins</strong> - I stopped at a Hotel in Hobart, arrived in the afternoon, checked out the next day, the whole time I stopped there, I never saw anyone on reception or any staff at all. Creepiest hotel I stayed in.</p> <p><strong>Carol Henwood</strong> - When we went to have a shower, and the towels disintegrated! The shower had black mould in all the corners. The carpet was so sticky, we kept our shoes on.  We slept on top of the bed as the sheets were crumpled and smelly. What a night.</p> <p><strong>Sheila Kell </strong>- When my eldest son was about 2 years old we took a holiday to Shute Harbour in QLD and in middle of night we heard lots of scratching so turned on light and sat up in bed and there were hundreds of field mice crawling up walls and back of bed. They apparently were having a plague, but we dressed and left. Couldn't sleep in that motel.</p> <p><strong>Christine Warner</strong> - A country pub only option one night. Our room has no lock on the door, and there were gaps in the floorboards so we could see straight down to the bar where it was very noisy. We had already been warned of people breaking in to hotel and motel rooms in that region, so we slept in the car and returned to the room in the morning for a shower.</p> <p><strong>Helen Wilson</strong> - In Singapore, they gave us a “free” breakfast while someone rummaged through our belongings and took stuff.</p> <p><em>Image credits: Shutterstock </em></p> <p> </p>

Travel Trouble

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Bindi Irwin's glam hotel receives huge award

<p>A Queensland hotel owned by Bindi Irwin has been named the World's Best Nature Hotel for 2024. </p> <p>The Crocodile Hunter Lodge, located in Beerwah on the Sunshine Coast, was given the honour at the Boutique Hotel Club Awards, which features the finest boutique hotels from across the world. </p> <p>Winners were announced across 18 categories, with 500-vetted nominees from 80 countries globally. </p> <p>The Crocodile Hunter Lodge is named after Bindi's father, the late Steve Irwin, who as known as the original Crocodile hunter capturing the attention of audiences worldwide. </p> <p>Judges commented that the property "really feels like you're entering into relaxation mode."</p> <p>Speaking of the huge win, Bindi said she and her team were "honoured" to receive the recognition for  their commitment to an exceptional guest experience.</p> <p>"These awards showcase our dedication to providing extraordinary accommodation at The Crocodile Hunter Lodge, where guests can immerse themselves in the natural world, allowing them to reconnect with nature and one another," she said.</p> <p>The Boutique Hotel Club's panel of experts hand-picked a selection of destinations all around the world. They quality test over 400 gold standards of hospitality excellence to find exceptional stays. </p> <p>The title of the World's Best Boutique Hotel went to Akademie Street Boutique Hotel in Franschhoek, South Africa.</p> <p><em>Images: Nine/ Bindi Irwin</em></p>

Domestic Travel

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Hotel booking sites actually make it hard to get cheap deals, but there’s a way around it

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/peter-martin-682709">Peter Martin</a>, <a href="https://theconversation.com/institutions/crawford-school-of-public-policy-australian-national-university-3292">Crawford School of Public Policy, Australian National University</a></em></p> <p>Booking a place to stay on holidays has become a reflex action.</p> <p>The first thing many of us do is open a site such as <a href="https://www.wotif.com/">Wotif</a>, <a href="https://au.hotels.com/?locale=en_AU">Hotels.com</a> or <a href="https://www.trivago.com.au/">trivago</a> (all of which are these days owned by the US firm <a href="https://www.accc.gov.au/media-release/accc-will-not-oppose-expedia%E2%80%99s-proposed-acquisition-of-wotif">Expedia</a>), or their only big competitor, <a href="https://www.booking.com/">Booking.com</a> from the Netherlands.</p> <p>Checking what rooms are available – anywhere – is wonderfully easy, as is booking, at what usually seems to be the lowest available price.</p> <p>But Australia’s Assistant Competition Minister Andrew Leigh is concerned there might be a reason the price seems to be the lowest available. It might be an <a href="https://ministers.treasury.gov.au/ministers/andrew-leigh-2022/media-releases/supporting-tourism-and-accommodation-providers-set-their">agreement not to compete</a>, or the fear of reprisals against hotel owners who offer better prices.</p> <h2>Agreements to not compete</h2> <p>Leigh has asked the treasury to investigate, and if that’s what it finds, it may be the booking sites have the perverse effect of keeping prices high, especially when the substantial fees they charge hotels are taken into account.</p> <p>For now, the treasury is seeking information. It has set a deadline of <a href="https://treasury.gov.au/consultation/c2022-338978">January 6</a> for hotel operators and booking sites to tell it:</p> <ul> <li> <p>the typical fees charged by online booking platforms</p> </li> <li> <p>the details of any agreements not to compete on price</p> </li> <li> <p>whether hotels that try to compete get ranked lower on booking sites.</p> </li> </ul> <p>What’s likely to come out of it is a ban on so-called price-parity clauses that prevent discounting, or a ban on “algorithmic punishment,” whereby hotels that do discount get pushed way down the rankings on the sites.</p> <p>But in the meantime, there are things we can do to get better prices, and they’ll help more broadly, as I’ll explain.</p> <h2>Flight Centre precedent</h2> <figure class="align-right zoomable"></figure> <p>Back in 2018, in a case that went all the way to the High Court, the Australian Competition and Consumer Commission (ACCC) forced <a href="https://www.accc.gov.au/media-release/flight-centre-ordered-to-pay-125-million-in-penalties">Flight Centre</a> to pay a penalty of A$12.5 million for attempting to induce airlines not to undercut it on ticket prices.</p> <p>That the ACCC eventually won the case might be an indication price-parity clauses are already illegal under Australian law. But it’s a difficult law to enforce. This is why the treasury is considering special legislation of the kind in force in France, Austria, Italy and Belgium.</p> <p>The ACCC has known for some time that Expedia and Booking.com have included clauses in their contracts preventing hotels offering the same room for any less than they do, even directly.</p> <p>Rather than take the big two to court, in 2016 the ACCC “reached agreement” with them to delete the clauses that prevented hotels offering better deals <a href="https://www.accc.gov.au/media-release/expedia-and-bookingcom-agree-to-reinvigorate-price-competition-by-amending-contracts-with-australian-hotels">face-to-face</a>.</p> <h2>The concession that conceded little</h2> <p>From then on, hotels were able to offer better deals than the sites over the phone or in person, but not on their own websites. Given we are less and less likely to walk in off the street or even use the phone to book a hotel, it wasn’t much of a concession.</p> <p>Then, in 2019, with the Commission under renewed pressure from hotel owners for another investigation, Expedia (but not Booking.com) reportedly <a href="https://www.smartcompany.com.au/business-advice/competition/expedia-allow-hotels-undercut-prices-online/">waived</a> the rest of the clauses, giving hotel owners the apparent freedom to advertise cheaper prices wherever they liked including on their own sites without fear of retribution.</p> <p>Except several appear to fear retribution, and very few seem to have jumped at the opportunity.</p> <h2>Algorithmic punishment</h2> <p>An Expedia spokesman gave an indication of what might be in store when he was quoted as saying a hotel that undercut Expedia might “find itself ranked <a href="https://www.smartcompany.com.au/business-advice/competition/expedia-allow-hotels-undercut-prices-online/">below its competitors</a>, just as it would if it had worse reviews or fewer high-quality pictures of its property”.</p> <p>Being ranked at the bottom of a site is much the same as not being ranked at all, something Leigh refers to as “algorithmic punishment”.</p> <p>It’s not at all clear the present law prevents it, which is why Leigh is open to the idea of legislating against it.</p> <p>Although you and I may not often think about what hotels are paying to be booked through sites such as Wotif and Booking.com, and although what’s charged to the hotel isn’t publicised, it appeard to be a large chunk of the cost of providing the room.</p> <p>One figure quoted is <a href="https://www.smartcompany.com.au/industries/tourism/online-travel-booking-fed-up-small-businesses-call-accc-action/">20%</a>. Leigh says hotel owners have told him the fees are in the “<a href="https://ministers.treasury.gov.au/ministers/andrew-leigh-2022/transcripts/interview-geraldine-doogue-abc-saturday-extra">double digits</a>”, something he says is quite a lot when you consider the sites don’t need to clean the toilets, change the sheets or help on the front desk.</p> <h2>‘Chokepoint capitalism’</h2> <p>What this seems to mean (the treasury will find out) is almost all bookings are more expensive than they need to be because firms that sit at the “<a href="https://theconversation.com/chokepoint-capitalism-why-well-all-lose-unless-we-stop-amazon-spotify-and-other-platforms-squeezing-cash-from-creators-194069">chokepoint</a>” between buyers and sellers are squeezing sellers.</p> <p>A hotel could always abandon the sites and offer much cheaper prices, but for a while – perhaps forever – it will be much harder to find.</p> <p>In their defence, the operators of the platforms might say they need to get the best offers from hotels in order to make it worthwhile for the operators to invest in their sites, an argument the treasury is inviting them to put.</p> <p>In the meantime, with some hotels reluctant to put their best rates on their websites, but with them perfectly able to offer better rates over the phone, there’s a fairly simple way we can all get a better deal – and help fix the broader problem by weight of numbers.</p> <p>If we look up the best deal wherever we want online, and then phone and ask for a better one (or a better room), we might well find we get it. We might be saving the owner a lot of money.</p> <p>Leigh reckons the more we do ring up, the more the sites might feel pressure to discount their own fees, helping bring prices down even before he starts to think about writing legislation.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/196460/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><a href="https://theconversation.com/profiles/peter-martin-682709"><em>Peter Martin</em></a><em>, Visiting Fellow, <a href="https://theconversation.com/institutions/crawford-school-of-public-policy-australian-national-university-3292">Crawford School of Public Policy, Australian National University</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/hotel-booking-sites-actually-make-it-hard-to-get-cheap-deals-but-theres-a-way-around-it-196460">original article</a>.</em></p> </div>

Travel Trouble

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Having the ‘right’ friends may hold the secret to building wealth, according to new study on socioeconomic ties

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/brad-cannon-2216202">Brad Cannon</a>, <a href="https://theconversation.com/institutions/binghamton-university-state-university-of-new-york-2252">Binghamton University, State University of New York</a></em></p> <p>Having wealthy people in your social network significantly boosts the likelihood that you’ll participate in stock markets and savings plans, according to a new working paper I co-authored.</p> <p>My colleagues and I <a href="https://www.nber.org/system/files/working_papers/w32186/w32186.pdf">recently conducted research</a> on social finance to understand the ways in which social networks affect stock market participation and savings behavior. This is important because a substantial fraction of households in the U.S., particularly <a href="https://www.axios.com/2023/10/18/percentage-americans-own-stock-market-investing">lower-income families, do not own stocks</a>.</p> <p>Given that the total return to the U.S. stock market from 1980 through September 2024 has been over 12,000% – for example, US$1,000 <a href="https://ofdollarsanddata.com/sp500-calculator/">invested in the S&amp;P 500</a> in 1980 would be worth $121,350 today – this creates a disparity in wealth for those who participate relative to those who do not. Understanding why some people invest and others don’t is important for addressing social concerns such as rising inequality.</p> <p>In our study, we looked at <a href="https://academic.oup.com/ej/advance-article/doi/10.1093/ej/ueae074/7720537">social capital</a>, which is a measure of the value that comes from being in a group or having dense social networks. Researchers have found that social capital can have positive impacts on individuals and communities, spurring innovation, <a href="https://www.nature.com/articles/s41586-022-04996-4">economic prosperity</a> and better health outcomes. We used friendship data from Facebook to measure different aspects of social networks by county in the U.S. We combined this data with tax information from the Internal Revenue Service about investments and savings.</p> <p>We found that in counties where friendships with prosperous individuals are more common, investment and savings tend to be higher. Moreover, we found that having these friendships with wealthy individuals plays a more important role in shaping financial behaviors than two other aspects of social capital we looked at in our study: having a tight group of friends and living in a community with strong civic engagement.</p> <p>Of course, making wealthy friends alone does not guarantee you’ll invest or save more. But perhaps knowing people who invest makes it less daunting and fraught, particularly if those friends can serve as a resource and sounding board.</p> <p><em>“Friends with Benefits: Social Capital and Household Financial Behavior” was co-authored by <a href="https://www.marshall.usc.edu/personnel/david-hirshleifer">David Hirshleifer</a> and <a href="https://hankamer.baylor.edu/person/joshua-thornton">Joshua Thornton</a>.</em><!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/239370/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/brad-cannon-2216202">Brad Cannon</a>, Assistant Professor of Finance, <a href="https://theconversation.com/institutions/binghamton-university-state-university-of-new-york-2252">Binghamton University, State University of New York</a></em></p> <p><em>Image credits: Shutterstock</em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/having-the-right-friends-may-hold-the-secret-to-building-wealth-according-to-new-study-on-socioeconomic-ties-239370">original article</a>.</em></p> </div>

Money & Banking

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Indulge in first-class luxury with L’Occitane’s enchanting Christmas range

<p dir="ltr">When it comes to luxurious, first-class skin and body care, L’Occitane has long been at the top of the game. </p> <p dir="ltr">With their enchanting scents and captivating formulas, it's no surprise that L'Occitane have once again released a decadent Christmas range, with new tantalizing scents. </p> <p dir="ltr">The Citrus Road limited edition gift packs feature four new scents: Shea Combawa, Rose Citron, Shea Kumquat and Almond Citron Luminciana. Each of these new scents feature a unique balance of citrus and floral, reinventing classic L’Occitane products with new fragrances. </p> <p dir="ltr">This year’s Christmas collection offers gift packs of the new scents, featuring an array of body mists, the iconic shower oils, body lotions, hand creams and shower gels, each available for just $139. </p> <p dir="ltr">For those on a more mindful budget, L’Occitane are once again offering their Christmas ornaments that are stacked with mini products and retailing for just $25, as well as a selection of stocking stuffers ranging between $35 and $49. </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/reel/DBdKO3pAqm6/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/DBdKO3pAqm6/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by L’Occitane en Provence | ANZ (@loccitaneanz)</a></p> </div> </blockquote> <p dir="ltr">For the L’Occitane loyalists who are all too excited for December 25th, countdown to Christmas with the Deluxe and Classic advent calendars, giving you a new product to indulge in every day of the festive month. You can get your hands on the Classic calendar for just $125, or the Deluxe calendar - that boasts a $403 value - for $199. </p> <p dir="ltr">These gifts are a treat for the senses, and while available at every budget, you will never be compromising on quality. The L’Occitane Holiday range is available both in-store and online. </p> <p dir="ltr"><em>Image credits: Shutterstock / Supplied</em></p>

Beauty & Style

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110-year-old woman reveals the secret to a long life

<p>Perth woman Bridget Grocke, who has just celebrated her 110th birthday, has revealed the very Aussie secret to her longevity. </p> <p>Ms Grocke, who has lived through two World Wars, the Great Depression, the Space Race, and the Information Age, is officially one of Australia's oldest residents. </p> <p>For sixty years, she has credited her old age to one glass of Emu Export beer everyday, as she chose a glass of the Aussie tipple over a slice of cake at her birthday party on Wednesday.</p> <p>“If there was a whole heap of beer and I was asked which one is your favourite I’d have to say this,” she told 9News as she held a glass of bush chook in her hand.</p> <p>“I’ve always known it. It tastes good. Cheers to Emu Export.”</p> <p>Born in Western Australia on November 18th 1914, Bridget spent her early years in Kalgoorlie and moved all across WA as the family followed her father’s work as an engine driver.</p> <p>Then at the age of 18, she took the leap and moved to Perth on her own. </p> <p>Ms Grocke spent her years working in fashion and customer service, also building her own family of four children with her husband, Jim, who she married at St Joseph’s Catholic Church in Subiaco in 1942.</p> <p>Despite losing her husband in 1985 and two of her children, Ms Grocke is surrounded by the love of her remaining son and daughter, 10 grandchildren, and 10 great grandchildren.</p> <p>Other than one of her beloved beers a day, Ms Grocke attributed her long life to her loving family, and her word of advice to younger generations was “if you’re nice to people they will be nice to you”.</p> <p>Ms Grocke’s daughter Jan Robertson said her mother’s adventurous spirit and loving family had kept her young at heart.</p> <p>“Mum was very easy going and she was strict, of course, but she always gave you the right path,” she said.</p> <p>“She has always been well. The only thing she got done was her cataracts at 100, before that she hadn’t been in hospital since childbirth.”</p> <p><em>Image credits: Nine News</em></p> <div class="more-coverage-v2" style="box-sizing: inherit; margin-bottom: 0px; border-top-width: 1px; border-top-style: solid; border-top-color: #e0e1e2; float: right; margin-left: 16px; max-width: 40%; padding: 16px 0px;"> </div>

Caring

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I spoke to 100 Japanese seniors, and learnt the secret to a good retirement is a good working life

<div class="theconversation-article-body"> <p><em><a href="https://theconversation.com/profiles/shiori-shakuto-1537774">Shiori Shakuto</a>, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a></em></p> <p>What makes a good retirement? I’ve <a href="https://www.pennpress.org/9781512827088/after-work/">been researching</a> the lives of “silver backpackers”: Japanese seniors who embark on a later-life journey of self-discovery.</p> <p>Many experienced Japan’s high-growth economy, characterised by rigid gender roles. For many men who worked as iconic cultural figures of <em><a href="https://en.wikipedia.org/wiki/Salaryman">sarariiman</a></em> (white collar workers), excessive working hours were normalised and expected. Their absence from home was compensated by their female partners, many full-time stay-at-home mothers.</p> <p>Entering their 60s meant either retirement from work, or children leaving home. For men and women, retirement is understood as an opportunity to live a life for themselves, leading to a journey of self-discovery.</p> <h2>Dedicating life to work</h2> <p>I interviewed more than 100 older Japanese women and men and found a significant disparity in the quality of life between them.</p> <p>Japanese retired men who led a work-oriented life struggled to find meaning at the initial stages of retirement.</p> <p>One man I spoke to retired at the age of 60 from a large trading company. He was a successful businessman, having travelled the world and held various managerial positions in the company. His wife looked after the children most of the time.</p> <p>They bought a house with a yard in a suburb so the children could attend a good school. It significantly increased his commute, and further reduced his time with children. He also worked on weekends. He barely had time to develop his hobbies or get to know his neighbours.</p> <p>He idealised his retirement as a time to finally spend with his family and develop his own hobbies. When he retired, however, he realised that he and his family didn’t have any common topics of conversation.</p> <p>Through decades of excessive hours spent at work away from home, the rest of the family established a routine that did not include him. Taking up new hobbies at the age of 60 was not as easy as he thought, nor was making new friends at this age.</p> <p>“I became a <em>nureochiba</em>,” he lamented. <em>Nureochiba</em> refers to the wet fallen leaves that linger and are difficult to get rid of. The term is commonly used to describe retired men with no friends or hobbies who constantly accompany their wives.</p> <p>The retirement for many former <em>sarariiman</em> was characterised by boredom – having nowhere to go to or having nothing to do. The sense of boredom led to a sense of isolation and low confidence in old age. Many older Japanese men I spoke to lament not having built a connection with their children or communities at a younger age.</p> <h2>Dedicating life to family and community</h2> <p>Older Japanese women I spoke with were more well-connected with their children and local communities in later life. Many were in regular contact with their children through visits, phone calls and messages. Some continued to care for them by providing food or by looking after grandchildren. Children very much appreciated them.</p> <p>Many older women who had been full-time stay-at-home mothers had already taken up hobbies or volunteering activities at community organisations, and they could accelerate these involvements in their old age.</p> <p>Even women who worked full-time seemed to maintain better connections with their family members because working excessively away from home was simply not possible for them.</p> <p>Older men relied on these women’s networks and activities conducted at the scales of home and communities – from caring for others to pursuing hobbies – to enact a meaningful retirement. The sense of connection with family and communities, not to mention their husbands’ reliance on them, led to a high confidence and wellbeing among older women.</p> <p>I saw many instances where older women preferred spending time with their female friends than their retired husbands and embarked on adventurous trips alone. One woman went on a three-month cruise alone. Feeling liberated, she sent a fax message to her husband from the ship: “When I get off this ship, I will devote the rest of my life to myself. You will have to take care of your own mother.”</p> <p>Upon disembarking, she moved to Malaysia to start her second life.</p> <h2>The silver backpackers</h2> <p>Malaysia has become a popular destination for silver backpackers looking to embark on a journey of self-discovery. Some travel as couples, while others go alone, regardless of their marital status.</p> <p>For many male silver backpackers I spoke to, moving to Malaysia offers a second chance at life to make new friends, find hobbies and, most importantly, start anew with their partners.</p> <p>For many female silver backpackers, visiting Malaysia means being able to enjoy an independent lifestyle while having the security of friends and family in Malaysia and Japan.</p> <p>The experiences of older Japanese men and women can be translated into the experiences of anyone who spent excessive hours at work and those who spent more time cultivating relationships outside of work. The activities of the latter group are not as valued in a society that narrowly defines productivity. However, my research shows that it is their activities that carry more value in old age.</p> <p>Are you under pressure to work long hours? If you can, turn off your phone and computer. Instead of organising events for work, organise a dinner with your family and friends. Take up a new hobby in your local community centres. You can change how you work and live now for a better old age.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/238571/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><a href="https://theconversation.com/profiles/shiori-shakuto-1537774"><em>Shiori Shakuto</em></a><em>, Lecturer in Anthropology, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/i-spoke-to-100-japanese-seniors-and-learnt-the-secret-to-a-good-retirement-is-a-good-working-life-238571">original article</a>.</em></p> </div>

Retirement Life

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Michael Schumacher's daughter ties the knot at luxury Spanish villa

<p>Gina Schumacher has officially married her partner Ian Bethke. </p> <p>The 27-year-old daughter of racing icon Michael Schumacher, tied the knot in an ultra-private ceremony in Mallorca on Sunday, September 30. </p> <p>The happy couple, who reportedly met while at riding school, had a stunning ceremony at the Schumacher family home, Villa Yasmin, in Puerto De Andraitx.</p> <p>"Forever yes to you, yes to forever ❤️" she wrote in an Instagram update. </p> <p>Set near the beach, with a beautiful view of the mountains, the newlyweds shared an embrace, with the beautiful bride in a creamy white lace gown that she accessorised with dainty jewelry. </p> <p>Gina opted for a low, tousled ponytail which highlighted her natural features. </p> <p>The groom donned a pinstripe suit with a dark grey tie and crisp white dress shirt. </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/DAejBeBoJ8T/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/DAejBeBoJ8T/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Gina Schumacher (@gina_schumacher)</a></p> </div> </blockquote> <p>Michael's brother, Ralf Schumacher, was also in attendance and shared a snap with his boyfriend, Étienne Bousquet-Cassagne, who he has been publicly dating since July.</p> <p>They shared a glimpse of the wedding with a photo of them posing in front of a sunset, with the caption: "We had a wonderful time in #Mallorca. The sunsets and the atmosphere were magical ✨✨✨."</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/DAglZouMUDd/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/DAglZouMUDd/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Étienne Bousquet-Cassagne (@etn_cst)</a></p> </div> </blockquote> <p>Fans congratulated Gina and her husband on their new milestone.</p> <p>"Congratulations Gina you look gorgeous, your great dad will be so proud of you," one wrote. </p> <p>"Congratulations to both of you. ❤️" added another. </p> <p>"All the best and happiness + health for the whole family," wrote a third. </p> <p>It has yet to be confirmed whether Michael was in attendance, as the former race car driver has not been seen publicly since his skiing injury in 2013. </p> <p>German publications report the ceremony was kept secret until the announcement on social media. </p> <p><em>Images: Instagram</em></p>

Relationships

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The good, the bad and the awful – how businesses reacts to online reviews

<div class="theconversation-article-body"> <p><em><a href="https://theconversation.com/profiles/mina-tajvidi-1192090">Mina Tajvidi</a>, <a href="https://theconversation.com/institutions/queen-mary-university-of-london-1745">Queen Mary University of London</a>; <a href="https://theconversation.com/profiles/nick-hajli-1426223">Nick Hajli</a>, <a href="https://theconversation.com/institutions/loughborough-university-1336">Loughborough University</a>, and <a href="https://theconversation.com/profiles/tahir-m-nisar-1050021">Tahir M. Nisar</a>, <a href="https://theconversation.com/institutions/university-of-southampton-1093">University of Southampton</a></em></p> <p>Every day travellers across the globe are flocking to popular destinations, eager to relax and create memories.</p> <p>Alongside packing and planning, many turn to online reviews to choose the perfect hotel, restaurant, or activity. These reviews, often shared enthusiastically or with a hint of frustration, play a key role in shaping our experiences. But what happens to these reviews once they are posted? Do businesses truly read them, and if so, do they make changes based on customer feedback?</p> <p>The short answer is yes, businesses do read reviews and often act on them. In fact, for many, it’s a crucial part of their <a href="https://www.sciencedirect.com/science/article/abs/pii/S004016252100384X">customer engagement strategy</a>. Reviews offer a treasure trove of insights, from customer satisfaction and service quality to product usability and pricing perceptions. But beyond the numbers and star ratings, reviews provide a story of the customer experience that can highlight strengths and reveal weaknesses.</p> <p>Businesses, particularly in competitive industries like hospitality, often have dedicated teams or <a href="https://broadly.com/blog/reputation-management-tools/">software tools</a> to monitor reviews across platforms like Tripadvisor, Google, and Yelp. These tools can aggregate reviews, analyse sentiments, and even benchmark against competitors.</p> <p>For example, a hotel chain may use these insights to identify common themes in guest feedback, such as complaints about check-in delays or praises for room cleanliness. By doing so, they can prioritise issues and respond effectively.</p> <p>However, reading reviews is just the beginning. The real value lies in how businesses respond to them, and whether they take actionable steps to address the feedback. In many cases, customer reviews have become catalysts for change. For instance, a recurring complaint about outdated decor might prompt a hotel to refurbish its rooms. Similarly, consistent praise for a friendly staff member can lead to rewards or recognition programmes, boosting employee morale and enhancing the overall guest experience.</p> <p><a href="https://ieeexplore.ieee.org/document/10614398">Some businesses</a> go a step further by engaging directly with reviewers. This engagement can take various forms, from public responses thanking customers for their feedback to private messages addressing specific concerns. <a href="https://www.emerald.com/insight/content/doi/10.1108/ITP-09-2018-0415/full/html">Such interactions</a> not only show that a business values its customers, but also humanises the brand, fostering trust and loyalty. A well-handled response to a negative review can even turn a dissatisfied customer into a loyal advocate.</p> <h2>The role of negative reviews</h2> <p>Negative reviews, while often dreaded by businesses, are an essential component of the feedback process. They provide honest, often blunt insights into what went wrong and where improvements are needed. For instance, during the holiday season, a restaurant might receive complaints about long wait times or underwhelming festive menus. Instead of viewing these reviews as setbacks, savvy businesses see them as opportunities to refine their offerings and enhance customer satisfaction.</p> <p>In some cases, businesses have <a href="https://ieeexplore.ieee.org/document/10614398">used negative reviews</a> as a springboard for innovation. A restaurant receiving feedback about limited vegetarian options might introduce new menu items, attracting a broader clientele and boosting sales. Similarly, a hotel criticised for lack of amenities might invest in additional facilities, improving its appeal and competitiveness.</p> <p>As technology evolves, the landscape of customer reviews and business responses is also changing. The rise of artificial intelligence and machine learning that uses algorithms has made it easier for businesses to analyse vast amounts of feedback and identify trends quickly. This capability allows for more proactive responses, with businesses anticipating issues before they become widespread problems.</p> <p>Moreover, the increasing use of video and photo reviews adds a new dimension to customer feedback. <a href="https://www.emerald.com/insight/content/doi/10.1108/JPBM-01-2019-2194/full/html?casa_token=adZDhhc3f0IAAAAA:7jPn1_y31gfB4BjJjLdl8QnnFixO3XCEOKbtemd0N2vhh_UCEHa1vjisRj3X3K1iw7UIRL1yylJGN6CCqPbW1Bs4CoSto1x0M1ntb_RtD7z-ZXHzj7Q">Visual reviews</a> can provide a more vivid portrayal of experiences, from showcasing a beautifully plated dish to highlighting a less-than-sparkling pool.</p> <p>Businesses are adapting to this trend by incorporating user-generated content into their marketing strategies, showcasing real-life customer experiences to attract new clients.</p> <p>However, the rise of fake reviews is a growing concern. In 2023, the popular travel website Tripadvisor <a href="https://www.tripadvisor.com/TransparencyReport2023#group-section-Fake-Reviews-HZjJZOxSZ4">saw an overwhelming influx</a> of user-generated content, with over 30 million reviews, however, amid this vast pool of feedback, 1.3 million reviews were flagged as fraudulent and subsequently removed.</p> <p>In the end, customer reviews are not just fleeting opinions left in the digital atmosphere. They are valuable conversations between businesses and their customers. For businesses, reviews offer an opportunity to understand their clients’ needs, address concerns, and celebrate successes. That is why businesses like <a href="https://www.aboutamazon.com/news/policy-news-views/how-ai-spots-fake-reviews-amazon">Amazon are using AI</a> to manage the reviews.</p> <p>By reading, responding, and, most importantly, acting on reviews, businesses can foster a loyal customer base and continually improve their offerings. So, the next time you leave a review, remember that someone is listening, and your words may just be the catalyst for positive change.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/236194/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/mina-tajvidi-1192090">Mina Tajvidi</a>, Lecturer in Digital Marketing, <a href="https://theconversation.com/institutions/queen-mary-university-of-london-1745">Queen Mary University of London</a>; <a href="https://theconversation.com/profiles/nick-hajli-1426223">Nick Hajli</a>, AI Strategist and Professor of Digital Strategy, <a href="https://theconversation.com/institutions/loughborough-university-1336">Loughborough University</a>, and <a href="https://theconversation.com/profiles/tahir-m-nisar-1050021">Tahir M. Nisar</a>, Professor of Strategy and Economic Organisation, <a href="https://theconversation.com/institutions/university-of-southampton-1093">University of Southampton</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/the-good-the-bad-and-the-awful-how-business-reacts-to-online-reviews-236194">original article</a>.</em></p> </div>

Travel Trouble

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Elle Macpherson reveals secret battle with cancer

<p>Elle Macpherson has revealed how she shunned the advice of dozens of doctors after being diagnosed with breast cancer seven years ago.</p> <p>The Aussie supermodel has revealed her health journey for the first time in her new memoir <em>Elle: Life, Lessons, and Learning to Trust Yourself</em>, sharing how she decided to forge her own path of wellness to tackle the disease. </p> <p>Speaking candidly about her health to <em>Australian Women's Weekly</em>, the 60-year-old said deciding to take a holistic approach to fighting cancer was “the hardest thing I have ever done”.</p> <p>After being diagnosed with breast cancer at the age of 53 after a lumpectomy, Macpherson's doctors recommended a mastectomy with radiation, chemotherapy, hormone therapy, plus reconstruction of her breast to fight the illness. </p> <p>“It was a shock, it was unexpected, it was confusing, it was daunting in so many ways,” she told the magazine.</p> <p>“It really gave me an opportunity to dig deep in my inner sense to find a solution that worked for me."</p> <p>“It was a wonderful exercise in being true to myself, trusting myself and trusting the nature of my body and the course of action that I had chosen.”</p> <p>The model instead opted for “an intuitive, heart-led, holistic approach” to treating her cancer that used a “combination of therapies and lifestyle changes to treat and heal the whole person”.</p> <p>“Saying no to standard medical solutions was the hardest thing I’ve ever done in my life,” she said. “But saying no to my own inner sense would have been even harder.”</p> <p>Elle said that she recognised that her approach to cancer isn't for everyone, but she felt the holistic approach was best for her overall health. </p> <p>“I came to the understanding that there was no sure thing and absolutely no guarantees. There was no ‘right’ way, just the right way for me”, she writes, according to <em>Women’s Weekly</em>.</p> <p>“Sometimes an authentic choice from the heart makes no sense to others … but it doesn’t have to. People thought I was crazy but I knew I had to make a choice that truly resonated with me.</p> <p>“To me, that meant addressing emotional as well as physical factors associated with breast cancer. It was time for deep, inner reflection. And that took courage.”</p> <p>Macpherson, who shares two sons, Flynn, 26, and Cy, 21, with former partner, Arpad Busson, said her medical decisions caused some tension in the family, admitting that her sons were skeptical of her choices. </p> <p>“Cy simply thought that chemo kills you. And so he never wanted me to do it because he thought that was a kiss of death,” she said.</p> <p>“Flynn, being more conventional, wasn’t comfortable with my choice at all. He is my son, though, and would support me through anything and love me through my choices, even if he didn’t agree with them.”</p> <p>Reflecting on her current health, Macpherson said, “In traditional terms, they’d say I’m in clinical remission, but I would say I’m in utter wellness. And I am."</p> <p>“Truly, from every perspective, every blood test, every scan, every imaging test … but also emotionally, spiritually and mentally — not only physically."</p> <p><em>Image credits: Instagram </em></p>

Caring

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The eye-watering cost of Karl Stefanovic's "highly secret" 50th birthday bash

<p>Karl Stefanovic had a "highly secretive" birthday party in Saint-Tropez. France, according to <em>Women's Day</em>. </p> <p>The <em>Today </em>host, who was in Paris to cover the Olympic games earlier this month, reportedly booked out an entire hotel for his 50th birthday bash. </p> <p>A source claimed that his party cost a staggering $200,000, with A-listers James Packer and Anthony Bell among the guests. </p> <p>"He'd be thinking you only turn 50 once so let's do this properly and go big!" the insider claimed. </p> <p>"Much like the $50,000 he dropped for (wife) Jasmine's 40th earlier this year, and the rumoured $10,000 birthday parties they have hosted for their four-year-old daughter Harper," they continued. </p> <p>"And then there was their $700,000 lavish Mexican nuptials - Karl has never done anything half-baked!" </p> <p>The party was allegedly 1970s themed, with Stefanovic's wife also showing off her new designer dresses.</p> <p>This comes after it was initially reported that Stefanovic was set to cancel his planned 50th birthday bash in Paris.</p> <p>Earlier this year, the <em>Today </em>host was reported to have spent a whopping $50,000 on his wife's lavish birthday celebrations in Noosa, according to the publication. </p> <p>Jasmine's entire look alone was worth an eye-watering $5,575, with her gown from Zimmermann costing $1,950. </p> <p>The party reportedly lasted for about two days, with a "recovery shindig" allegedly worth $10,000 also taking place. </p> <p>A close friend of the couple said at the time that "Karl is an old romantic" and was more than happy to treat his wife to a lavish birthday. </p> <p><em>Images: Instagram</em></p>

Money & Banking

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Carrie Bickmore reveals secret 20-year health battle

<p>Carrie Bickmore has broken down on-air as she candidly spoke about her 20-year battle with anxiety. </p> <p>The TV and radio host revealed she has secretly battled anxiety for the past two decades years, which often prompted panic attacks throughout her career while co-hosting <em>Rove Live</em>, <em>The Project</em>, and her current radio gig on the <em>Hit Network’s Carrie &amp; Tommy show</em>.</p> <p>For the first time ever, Bickmore revealed the extent of her mental health battle in an emotional on-air discussion with co-host Tommy Little on Monday afternoon.</p> <p>“I’ve suffered from anxiety and panic attacks since I was about 20,” the 43-year-old began in the segment.</p> <p>“It’s hard, actually, to describe what I felt. It was like shame, I think, [also] embarrassment. I don’t think I really fully understood what was going on in my own head. I think talking about it almost made me feel more anxious, so I just kept it in my own head.”</p> <p>She admitted that while reflecting on her time on <em>Rove Live</em> between the years of 2006 and 2009, she realised she felt anxious most of the time. </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/reel/C-UlCAmPSap/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/C-UlCAmPSap/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Carrie and Tommy (@carrietommyshow)</a></p> </div> </blockquote> <p>“I just saw in the vision of me on Rove Live and all I could see was anxiety and I was just permanently in a state of panic on that show,” she told Little. “I saw that girl in the vision, and I just wanted to reach through the phone and hug her because I was like, oh my God, that was terrifying.”</p> <p>Bickmore said every time she did her regular segment on the show, she was on “the verge of a panic attack”, which became the norm “every single time I went on air in any capacity on TV and radio for a good decade”.</p> <p>“Sometimes, I’d have the panic attacks while I was on air reading the news and I would disguise it as shortness of breath or my quavering voice with coughs or laughs or technical difficulties,” she admitted. </p> <p>“I kind of never know when they were going to come, so I was constantly on alert – hyper vigilant, I guess – in case one was around the corner, so it’s just like all I could think about.”</p> <p>Bickmore revealed that her very first panic attack hit her when she was just 20 years old and was in the middle of a live radio bulletin n Perth radio station 92.9.</p> <p>“I had to stop reading the bulletin part the way through. I just pretended that I was having an asthma attack because I didn’t really know what to say. I didn’t really understand what had actually happened at that moment,” she recalled.</p> <p>Her private battle also got in the way of her career choices, with Bickmore initially wanting to turn down the hosting gig on <em>The Project</em> because she was “so scared of doing something new”. </p> <p>“There were so many jobs over the time that I’ve said no to and I look back and I think, ‘Oh my God, where could that have taken me?’ Incredible opportunities because I was worried that something would set me off and that I’d be humiliated forever,” she confessed.</p> <p>“But then I also look back and I think for some reason, sometimes I’d want to like lean into the challenge and, and my brain would say, ‘No, don’t let the anxiety win, like you can do this.’ And that’s why I said yes to The Project and ended up doing it for 14 years.”</p> <p>Carrie's honest admission was flooded with comments of support form her famous friends and colleagues, with Dannii Minogue writing, "Wow this has just blown my mind. I have been in your presence many times during live broadcast and you absolutely rule. Your laughs and stops draw us all in. What a brave conversation and it will help so many people. Well done."</p> <p><em>Image credits: Instagram / HIT FM </em></p>

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Expert reveals why you shouldn’t use hotel hair dryers

<p dir="ltr">An expert has shared why you should avoid using hair dryers that are provided in hotels. </p> <p dir="ltr">Many travellers rely on these handy devices that are often found in bathroom drawers in hotels, instead of packing your own hair dryer that can often take up valuable luggage space. </p> <p dir="ltr">However, trichologist Jacqui McIntosh, who focuses on diseases related to the scalp and hair, said travellers should avoid these appliances at all costs. </p> <p dir="ltr">According to the expert, there's a high chance there are bacteria and germs lurking inside the hair dryer that have been passed between hotel guests.</p> <p dir="ltr">"Using a hairdryer riddled with bacteria and germs does pose health risks and can be detrimental to your hair health," she told <em>The Mirror</em>. </p> <p dir="ltr">McIntosh says when the microorganisms inside a hairdryer make their way onto your hair and scalp, "they can spark infections and irritations, disrupting your hair follicles and slowing down healthy growth."</p> <p dir="ltr">Even without the worry of bacteria and germs, there's a chance of dust and mould lurking inside the appliance, which she says are "troublemakers for your scalp".</p> <p dir="ltr">"Neglected hair dryers are time bombs waiting to go off. Debris buildup inside the device spells overheating, increasing the risk of singeing your hair or scalp," she explained.</p> <p dir="ltr">McIntosh also clarified that, as pointed out in a 2009 study, hairdryers are one of the handful of items that are missed by hotel cleaning staff, so next time you’re staying in a hotel, probably best to bring your own hair dryer. </p> <p dir="ltr"><em>Image credits: Shutterstock </em></p> <p> </p>

Travel Trouble

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Motive and cause of death revealed after six found dead in luxury hotel

<p>Six people found dead in a luxury hotel room in central Bangkok are believed to have died due to poisoning, according to Thai police. </p> <p>Authorities shared photo of the teacups found in the room on the fifth floor of the hotel, revealing they found traces of cyanide in the cups. </p> <p>The bodies of two American and four Vietnamese nationals were found by hotel staff on Tuesday evening, after staff entered the room to inform them it was past check out time. </p> <p>The group, made up of three men and three women aged between 37 and 56, likely drank from tea and coffee cups laced with cyanide following a dispute linked to bad investments, Thai police said on Wednesday.</p> <p>Photos of the crime scene released by authorities show a lack of struggle and violence, instead showing bodies scattered around the room among plates of untouched food, and two thermos flasks and cups.</p> <p>Initial examinations revealed the presence of cyanide in six cups, according to police.</p> <p>“The mouths and nails on all the bodies turned purple, showing a lack of air could be a joint reason of the cause of the death,” forensic doctor Kornkiat Vongpaisarnsin, told a press conference at the Chulalongkorn University.</p> <p>“We presume they all died from cyanide which causes a lack of air in some organs,” he added.</p> <p>Authorities initially said they were searching for a seventh person who was part of the hotel booking, but on Wednesday they dismissed this line of inquiry, saying they believe one of the dead people poisoned the others with the deadly fast-acting chemical cyanide.</p> <p>“We are convinced that one of the six people found dead committed this crime,” said Noppasil Poonsawas, a deputy commander of Bangkok police.</p> <p>That person, police said, had ordered the food and tea to the room and “looked under stress” when staff arrived.</p> <p>After conducting interviews with hotel staff, Noppasin said one of the members of the group was alone in the room when the food arrived and was later joined by the other guests.</p> <p>He added that the incident was likely linked to a “personal matter” and not related to organised crime as interviews carried out with relatives of the dead indicated a dispute over debt.</p> <p>“One of the relatives said one of the deceased was an investment agent and all (the deceased) invested, but the business was not going as expected. They made an appointment to discuss the matter in Thailand,” Noppasin said.</p> <p>Police believe that the woman who poisoned the group did so after she accrued huge debts related to an investment in a hospital in Japan, according to police sources cited by Vietnamese media. </p> <p>She had allegedly convinced a married couple and two other victims among the dead to pour funds into the project, but they had reportedly lost roughly $280,000 AUD as a result. </p> <p>Tran Dinh Dung, the father of one of the victims, said his 37-year-old son was due to return to Vietnam last Sunday.</p> <p>“I kept calling him but couldn’t get through so I was very worried, but I didn’t expect him to die in Thailand,” Dung said in an interview with Vietnam’s Thanh Nien newspaper.</p> <p>“Phu’s mother has fainted countless times, she could not bear this shock,” he said.</p> <p><em>Image credits: AFP/Anusak Laowilas/NurPhoto/Shutterstock Editorial</em></p>

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Six people found dead in luxury hotel

<p>A disturbing theory has emerged after six people were found dead in a luxury hotel room in central Bangkok. </p> <p>According to Bangkok’s Metropolitan Police commissioner Thiti Saengsawang, hotel staff at the Grand Hyatt Erawan discovered the bodies of six people in a fifth-floor room after they missed check out time by more than 24 hours.</p> <p>After concluding that the incident did not appear to be a robbery and none of the bodies showed any signs of physical violence, Thai Police are exploring the possibility that the people were poisoned.</p> <p>Police shared that they "needed to find out the motives", and that the deaths were the result of a "killing", not a suicide.</p> <p>Authorities conformed they are investigating the potential poisoning after Thiti said cups with traces of a white powder were located in the room, along with untouched food that had been ordered earlier.</p> <p>As police continue their investigation into the shocking deaths, they are currently searching for a seventh person who was part of the hotel booking and is now a possible suspect.</p> <p>Two of the dead were US citizens of Vietnamese background, while the other four were Vietnamese nationals.</p> <p>Thiti said police believe one member of the group had tried to reach the door to escape but fell and died before they could get there.</p> <p>The Thai government issued a statement after the killings, with Thai Prime Minister Srettha Thavisin saying, "There were no signs of a struggle," adding, "We need to conduct an autopsy."</p> <p>He also "ordered all agencies to urgently take action to avoid impact on tourism,” given that the luxury hotel is situated in a popular tourist area.</p> <p><em>Image credits: BBC / Royal Thai Police </em></p>

Travel Trouble

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Rod Stewart shares the secret to a perfect marriage

<p>Rod Stewart has shared the secret behind his 17-year marriage with Penny Lancaster, and how the couple continue to make their relationship work. </p> <p>Chatting candidly with <a href="https://www.hellomagazine.com/celebrities/704566/rod-stewart-penny-lancaster-secret-to-their-happy-marriage/" target="_blank" rel="noopener"><em>Hello!</em></a> magazine, Stewart, 79, and Lancaster, 53, shared their ultimate secret to a happy and prosperous marriage.</p> <p>"We love life and make date nights for one another, among touring and family time," the rockstar told the publication.</p> <p>"We listen to each other and try to resolve all our disagreements, the dirty laundry as Penny says, right away, and before we go to bed."</p> <p>After a career spanning 62 years, Stewart says he has no desire to slow down and stop performing, while his wife says she admires her husband's drive and work ethic. </p> <p>"He loves what he does so much and will never retire. He's a workaholic and constantly on the move," she said.</p> <p>Stewart went on to say that despite his love of performing, he has learned to balance work and family.</p> <p>"I used to be much more preoccupied with myself and my career. But I've learnt from my mistakes and am more present," he said.</p> <p>The couple first met when Lancaster when she was hired to photograph Stewart on a tour in the '90s.</p> <p>"When we first met, I got her phone number – I had just broken up. I gave it to the bass player … and he kept it for six months," Stewart said in a <a title="2015 interview" href="https://www.youtube.com/watch?v=POEc1TlDLSk" target="_blank" rel="noopener">2015 interview</a>.</p> <p>He eventually called her and they began dating for several years before marrying in Italy on June 16th 2007.</p> <p>The couple now share two children, Alastair, 18, and Aiden, 13.</p> <p><em>Image credits: SplashNews.com/Shutterstock Editorial </em></p>

Relationships

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Secret transcripts from Jeffrey Epstein investigation finally released

<p>Secret transcripts from the 2006 Grand Jury investigation into allegations of sex trafficking and rape against Jeffrey Epstein have been made public for the first time. </p> <p>On Monday, approximately 150 pages of unseen transcripts were released to the public, which were released weeks earlier than originally anticipated. </p> <p>“It is our hope that the release of these records gives peace of mind to our community and gives Jeffrey Epstein’s victims the closure they deserve,” Clerk of the Circuit Court in Palm Beach County, Florida, Joseph Abruzzo, said in a <a title="www.mypalmbeachclerk.com" href="https://www.mypalmbeachclerk.com/Home/Components/News/News/734/16" target="_blank" rel="noopener">press release</a>.</p> <p>In February, Florida Governor Ron DeSantis signed a bill that allowed the documents to be released, with the judge planning a hearing for next week to discuss when and how they would be released. </p> <p>“The details in the record will be outrageous to decent people,” Circuit Judge Luis Delgado wrote in his ruling. </p> <p>“The testimony taken by the Grand Jury concerns activity ranging from grossly unacceptable to rape – all of the conduct at issue is sexually deviant, disgusting, and criminal.”</p> <p>The transcripts detail a testimony in 2005, where an anonymous 17-year-old girl was approached by a friend who said she could make $US200 ($300) if she gave a massage “to a wealthy man in Palm Beach”.</p> <p>She went to his house and was led to a room by Epstein’s assistant, and was instructed to remove her clothes by the millionaire. </p> <p>According to Palm Beach Police Detective Joe Recarey’s testimony, Epstein told the girl he would pay her if she brought “girls” to his home, “And he told her, ‘the younger, the better’.”</p> <p>Over an undetermined amount of time, the girl brought six friends from her high school to Epstein’s home, including a 14-year-old girl.</p> <p>Following the Grand Jury investigation in 2006, Epstein took a plea deal with South Florida federal prosecutors in 2008. </p> <p>The deal, which has been criticised for being too lenient, allowed him to get away with several federal charges of abuse against underage girls if he pleaded guilty to Florida state charges, as he pleaded guilty to soliciting and procuring a minor for prostitution.</p> <p>Epstein was found dead in his jail cell in August 2019 after spending just over a month in custody as he awaited sentencing.</p> <p><em>Image credits: MGG/Shutterstock Editorial/Palm Beach County Circuit Court</em></p>

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"Love is love": Vietnam veteran reveals lifelong secret in obituary

<p>A Vietnam veteran has kept a heartbreaking secret from his loved ones his entire life, and only revealed the truth in his obituary. </p> <p>Col. Edward Thomas Ryan died at the age of 85 in his home in Albany, New York, after serving as a firefighter in the city of Rensselaer for most of his life. </p> <p>In a final message to the world that he penned before succumbing to cancer, Ryan shared that he had always known he was gay, but was was “afraid of being ostracized" by his loved ones. </p> <p>"I must tell you one more thing. I was Gay all my life: thru grade school, thru High School, thru College, thru Life," he wrote in his obituary, published by the <em>Albany Times Union</em>. </p> <p>"I was in a loving and caring relationship with Paul Cavagnaro of North Greenbush," he confessed.</p> <p>"He was the love of my life. We had 25 great years together. Paul died in 1994 from a medical Procedure gone wrong. I'll be buried next to Paul."</p> <p>The former soldier, who served with the Army's 10th Brigade and received several military awards, including the National Defense Service Medal and the Defense of Liberty Medal "for participation to the State" following 9/11, explained that he had never revealed his secret out of fear of being disowned. </p> <p>"I'm sorry for not having the courage to come out as Gay. I was afraid of being ostracized: by Family, Friends, and Co-Workers," he recalled. </p> <p>"Seeing how people like me were treated, I just could not do it. Now that my secret is known, I'll forever Rest in Peace."</p> <p>Aside from serving in the war and being a firefighter, he was also one of the founders and owners of the local Albany radio station WGY-FM.</p> <p>Additionally, he was a chef at the East Greenbush, American Legion Post, and a lifelong member of the Vietnam Veterans of America.</p> <p>Ryan is survived by his 14 nieces and nephews who call him "Uncle Ed". </p> <p>His obituary has since gone viral and many have paid tribute to the Vietnam veteran on his obituary. </p> <p>"Col. Ryan. you lived your life with such bravery and carry it with you in the afterlife. I don't know if we will ever truly feel free. As a gay woman over 60, I struggle with this still. Half out and half in. Thank you for showing us the way to leave this life with dignity while being true to ourselves. The world needs more men like you. True hero," wrote one commenter. </p> <p>"Rest in Power Ed. Thank you for your service to your country. Thank you for the example of how much work we still need to do to honour and respect our brothers and sisters like you," added another. </p> <p>"Love is love. Glad you are finally reunited with yours and you are both resting in peace," wrote a third. </p> <p>"May you rest peacefully in the arms of your forever love. I'm so sorry that you never felt safe to be your authentic self. Your bravery followed you beyond death," added a fourth. </p> <p>"I hope Edward and Paul are reunited now, in love for eternity. Nobody should have to spend a lifetime hiding who they are and who they love," another commenter wrote. </p> <p><em>Image: Legacy.com</em></p> <p> </p>

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