Charlotte Foster
Legal

Australia Post "sincerely apologises" for shocking act

Australia Post have offered their apologies and launched an internal investigation after a shocking video of workers emerged. 

The video, which was posted to TikTok, captured Aus Post workers recklessly throwing parcels into a delivery van. 

At least three workers in uniform can be seen aggressively tossing multiple parcels onto a heap of mail already stacked in the back of the van.

At one point, two of the staffers pause with packages in their hands, raise their arms and pitch them at a high rate of speed before laughing.

The video attracted thousands of views, and struck a nerve with Aussies frustrated at the delivery service. 

“The way Australia post treats peoples packages,” commented the person who shared the video. “Just throwing them around like nobody gives a s**t. Look at them. What a jerk.”

In a statement to Yahoo News, a spokesperson for Australia Post said that the company “sincerely apologises” for the incident and “are investigating the matter as a priority”.

“The vast majority of our network takes pride in their job delivering for all Australians, and it’s disappointing to see it’s not the case here,” they said. “These actions are not in line with the service standards we expect of our people."

“Australia Post regularly reminds team members about correct handling procedures.”

Image credits: TikTok

 

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legal, Australia Post, apologise, parcels, van