Rizna Mutmainah
Legal

Real estate agent's embarrassing email mix-up

A Melbourne real estate agent has sparked fury online after mistakenly sending a tenant an email intended for his landlord. 

The email was posted on Reddit, and the property manager can be seen complaining about the tenant's "high maintenance" nature before suggesting that they hike up his rent. 

"Out of all the properties I manage, he has the most maintenance requests and occupies the most of my (and therefore your) time," his email read. 

The agent claimed that the tenant called every day for two weeks to try and get his aircon fixed, saying "the receptions (sic) are sick of him."

"In order to play this smooth I think you should offer to renew the lease but with an exorbitant increase (I'm thinking go from $500 to $950) and attribute it to the current rental market," the agent continued. 

"I don't think we'd get this much if we re-listed but we'd certainly get a bit of a boost not to mention the peace of mind of having a better tenant." 

Redditors were furious at the agents tactics, with the current housing crisis, and many backed the tenant. 

"If it's during a very hot or very cold period of days the premises could very well be uninhabitable without aircon," one wrote. 

In Victoria, rental laws make urgent repairs actionable immediately, whereas anything non urgent, needs to be completed within two weeks of a written request. 

His aircon not working was potentially an urgent request as as Victorian law requires minimum standards of heating. 

"Oh, that's straight to NCAT (in NSW). I would destroy these people,'" another furious person added. 

Others called the agent out for being "lazy" for not handling the tenants complaint properly. 

"The tenant didn't have a required service working and absolutely held us accountable. What a pest," wrote one person. 

Image: Reddit/ Shutterstock

 

Tags:
legal, rental, real estate