War veteran loses $18,000 to Netflix scam
Shane Arnold, 71, was left with nothing after he fell for an elaborate Netflix scam, allegedly run by a teenager.
The war veteran was robbed of $18,000 when he thought he was entitled to a refund after receiving a fake Netflix email.
After he entered his personal banking details, the accused scammer allegedly used this information to call Arnold the following day claiming to be a security officer from Commonwealth Bank.
"(It was) extremely convincing," Arnold told 9News.
"He spoke in a posh English accent."
Arnold was allegedly told by a 19-year-old, whose voice had been disguised with AI, that his account had been compromised and ordered to put his bank cards in a bag, to be collected by a driver.
Hours later, the accused teen who is from Braybrook, Melbourne allegedly withdrew thousands of dollars from ATMs in Braybrook and West Footscray, and purchased dozens of gift cards from Kmart.
He also allegedly filled up on fuel, bought a new iPhone, and some strawberry milk and ice cream.
The teen has since been charged over the incident, but Arnold is still fighting hard to get his money back.
"I've worked for 50-odd years to get that money," he told the publication, adding that he felt "like my heart had been ripped out".
The senior also claimed that the bank was partly to blame, and has lodged a report to the Australian Financial Complaints Authority (AFCA) who are currently managing his case.
Arnold added that Commonwealth Bank had only offered to reimburse him $1000, and said that everyone who'd been scammed deserved to have their money returned to them.
"I hope all those people get their money back," he said.
"None of them deserved to be scammed and none of them did anything wrong."
Images: Nine News