Over60
Money & Banking

Woolies employee reveals unknown self-serve checkout hack

One Woolworths employee has shown those who struggle with self-serve checkout one easy hack to get you sorted.

A new clip shared to TikTok by the official Woolworths page, has shared with shoppers a simple way to stop calling for assistance at self-serve checkouts when scanning and bagging items.

However, followers of the page were more excited to see the employee sharing the hack, rather than the hack itself.

Woolworths' staffer Liam Kirley shot to fame on TikTok after his in-store videos went viral.

In the video, Liam shows himself lining up the items to be packed in a single bag before scanning.

"Press I've got a bag on the machine, then place the bag in the bagging area," he said.

"Then place all the items you want in that bag on the parcel shelf.

“Then do something called a power slide, you slide items across and the barcodes will scan easier."

He shared that the green light will let you know when it's time to scan another item and when you can move your bag.

Liam also revealed that pressing the new bag button on the bottom left-hand side of the screen will make it easier to start the process again with a new bag.

The clip also shows shoppers how to scan heavy items without lugging them onto the bagging area or calling staff for help.

"If you've got a bag item like the water, tap the heavy miscellaneous and then tap the item you want in," he shared.

Liam rose to stardom on TikTok, by sharing simple secrets for the supermarket.



His viral videos have gained him more than 150,000 followers and seven million likes.

Now, Liam says he will be running the new Woolworths account, as a content coordinator.

Woolies launched their new account on TikTok during the week and delves to share recipe ideas, cooking hacks from food experts, shopping tips and sneak peeks into new stores.

“We are pleased to be launching on TikTok and to give customers an even closer look at what it means to be Today’s Fresh Food People," Woolworths Chief Marketing Officer Andrew Hicks said.

“TikTok is a great platform to share content and we hope can help make customers’ shopping easier through simple and fun tips and insights.

“In planning the launch on TikTok, it was important we had an authentic voice of our team that would resonate with the channel's audience.

"We’re excited to have Liam bring that same authenticity across a range of content to inspire our customers.”

Tags:
TikTok, social media, Woolworths, viral hack, shoppers hack, Self-serve checkout