Danielle McCarthy
Food & Wine

Coles leaves customers disappointed after forgetting main ingredient in this family favourite

Coles is receiving criticism after disappointed customers discovered that the garlic bread they purchased was just a dry, plain bread roll without any filling.

A customer has shared photos of the Twin Pack Garlic Baguette, showing that the garlic and parsley butter promised on the packet is noticeably missing.

One customer took their complaint to Facebook to warn others from purchasing the same item.

“I'm having a hard time locating the ‘garlic and parsley butter’ that it's apparently filled with,” Rebecca Mawhinney explained.

The frustrated customer purchased the garlic bread from a Sydney store only to discover it was missing the key ingredients when she was preparing it for dinner.

Rebecca has been joined with many other shoppers to complain about the disappointing item.

“Wow Coles! Garlic bread ... without the butter or the garlic ... isn't that just called bread? Not happy,” another customer wrote.

“I think your Coles garlic bread is missing something. Damn it! I guess I got what I paid for,” one said.

A Coles spokesperson told Daily Mail Australia the supermarket “pride themselves” on their “quality products”.

“Coles takes the quality of all our products seriously,” they said.

“We have contacted the customer and will follow up with our supplier to investigate the matter. 

“We encourage customers to return any item that they’re not 100% happy with, to their nearest store for a full refund or replacement.”

Have you had a bad experience with Coles garlic bread? If so, tell us about it in the comments below. 

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Coles, leaves, customers, disappointed, forget, main, ingredient, garlic bread