Subway falls a foot short for one customer
A woman has run into some trouble with her Subway sandwich after taking to it with a measuring tape.
The irate customer had been suspicious about the supposed dimensions of her “6-inch sub”, and decided the only thing to do was to find out for herself if she was on to something or not.
However, the woman didn’t succeed in putting her fears at rest, instead proving them to be right.
The sandwich, advertised as being six inches long, measured up to be just over five.
In her annoyance, she told the company that they should be doing better - in her words, “to up your game” - if they expected to be charging extra for what customers weren’t actually receiving.
“Usually I wouldn't really care,” she noted, and then explained in some of the world’s most relatable terms, “but I was super hungry today.”
To add insult to injury, she also revealed how she’d gotten "one less piece of salami and pepperoni” than usual, and noted that this was simply not up to standard, and that she had inside intel to prove it - her sister had been a Subway manager for years.
This wasn’t the first time Subway had run into trouble over the size of their sandwiches - a customer in Australia once took their anger straight to court, going so far as to sue the company in 2013. His photo, posted to Facebook, showed that his footlong sandwich was not the promised 12 inches, but instead 11.
That case was settled for a staggering $525,000 (approximately $798,042.00 AUD), and in 2015, Subway introduced new in-store regulations towards ensuring their products measured up, as well as additional disclosures for their consumers.
At the time, Subway acknowledged that the media buzz surrounding the case had motivated its decision to settle the case, while the judge was firm in his belief that the smaller sandwiches actually contained no less food in terms of weight.
“The settlement acknowledges as much when it says that uniformity in bread length is impossible,” he said, “due to the natural variability of the bread-baking process.”
To many, however, this was not - and seemingly never will be - good enough. And to others, it’s a tale as old as time that they’d tired of hearing.
“It's clearly a ‘SUBWAY 6 INCH’ and meant as a description rather than a measurement of length,” wrote one fed up individual on yet another related story, this time posted to Reddit.
“In that case,” mused another, “there should be a new policy wherein every Subway employee should be required to do air quotes when using the term ‘Footlong’.”
Images: Reddit