Shopper's warning over Woolworths' sneaky bag charge
A man charged for bringing his own bag to Woolworths is outraged after the supermarket giant charged him 8 cents for 8 bags.
Jason Taylor posted a photo of his receipt on Facebook after a ‘BYO Bag’ charge was added onto his total, with 1 bag costing 1 cent.
“Go Woolworths. Charging us to use our own bags,” he wrote on Facebook.
The post, which has now gone viral has people outraged as they look back to check their own receipts.
“Trust Woolworths to be sneaky,” said one user.
Others felt differently, as they sided with the supermarket claiming it must have been a mistake. “My local Woolies doesn’t charge me extra money for using my own bags. They’ve been giving me 30 extra reward points each time I shop and bring my own bag,” said Facebook user Morgan Leathley.
A spokesperson from Woolworths has claimed that the charge was a result of a technical error and if customers choose to bring their own bag, they will not be charged for it, instead, they will be rewarded according to the Cairns Post.
“At Woolworths, you will receive 30 Woolworths Rewards points when you use your own reusable bags when shopping with us,” the spokesperson said.
“This customer appears to have been impacted by a technical error during the switchover from the old rewards offer on Wednesday.
“We sincerely apologise for this error and ask them to keep their receipt and next time they’re in store they should speak with the store manager or service desk manager and they will rectify this for them.”