Virgin Australia slammed after crew takes break on tarmac
Flight delays are an unavoidable part of air travel, and while there’s not much we can do about bad weather and engine issues, passengers on a recent Virgin Australia flight from Launceston to Sydney would’ve found their delay hard to take.
Especially when they were greeted with this sight:
Image credit: Facebook
The photographs, which were uploaded on Facebook, were taken by passengers after learning their flight would be delayed by an hour-and-a-half.
Irritated passengers waited inside the terminal watching the crew take a smoko, with the captain reportedly saying the delay was due to 'crew needing a break'.
One passenger said, “Our Virgin flight from Launceston to Sydney yesterday was running an hour and a half late.
“We learned later in the flight, from the captain, that this was to give the crew a break... which they had taken in full view, while we watched from the gate.”
Image credit: Facebook
“Not acceptable. The airline should organise their schedules without disruption to passengers,” another wrote.
Virgin Australia responded to the incident in a statement to Daily Mail Australia.
“We were required to replace the crew member so the flight could continue to safely operate,” a spokeswoman said.
“Virgin Australia always prioritises the safety of our guests and team members and we sincerely apologise for any inconvenience caused.”
What are your thoughts? Is the delay justified? Or is this not good enough from Virgin Australia?