Couple struggles to convince cabin crew of fuel leak
Next to gremlins, gushing jet fuel is probably the last thing you want to notice on a plane’s wings moments before takeoff. But this was a reality for a honeymooning couple on a United Airlines flight recently.
Rachel and Mike Brumfield noticed the emergency on their flight from Newark to Venice, but struggled to convince cabin crew that something was wrong.
Clearer video of the #united #gasleak. How not one crew member saw this is beyond me. Thank god we were lookin out the window at take off. pic.twitter.com/3BDZJ3S4xd
— Rachel (@RachelEPas) June 14, 2017
Mrs Brumfield, 28, said, “I will never fly United again. Every person there was awful.”
Mr Brumfield sprinted through the plane to let the crew know what was going on, but the cabin crew reportedly yelled at him, ordering to sit down.
“He’s like, ‘But something’s not right.” They said, ‘Is it an emergency?’ He said, ‘I don’t know,’ so they said, ‘Go sit down.’ They said, ‘Everything’s normal’,” Mrs Brumfield said.
The crew members finally looked at the window, then rushed to the cockpit.
United offered only a general statement on the incident.
“While taxiing to the runway yesterday evening, United flight 170 travelling from Newark to Venice, Italy returned to the gate due to a fuel leak, and was later cancelled. We apologise to our customers for the inconvenience. Our team helped provide customers with hotel accommodations for the night and are working to get them back on their way to Venice today,” said spokesman Jonathan Guerin.
Have you ever had a similar incident?
Have you arranged your travel insurance yet? Tailor your cover to your needs and save money by not paying for things you don’t need. To arrange a quote, click here. For more information about Over60 Travel Insurance, call 1800 622 966.