Who to contact when something goes wrong on holidays
When holiday plans go astray, it’s important you know who to contact. The problem is this sometimes isn’t clear, especially in the event of an emergency.
We’re going to take a run through a series of holiday problems, and who to contact in the event that you have to face them. By knowing your best port of call you’re in the best position to ensure it’s a minor blip on your holiday radar, rather than a big issue.
1. If it’s a health concern
Well, a lot depends on the severity of the concern, but if you require medical assistance you must contact your travel insurance provider as you may have to foot the bill up front. If you haven’t arranged travel insurance, you may have to contact your financial institution or a family member to make arrangements to cover the medical fees.
2. If it’s a monetary concern
If you’re short (or running out) of funds overseas it’s generally recommended that you contact a friend or family member to make arrangements for completing your travel plans. That being said, if the issue is severe or due to something out of your hands like theft, it’s recommended that you contact the Australian Government’s emergency consular service.
You can all them from overseas on this +61 2 6261 3305.
3. If it’s a concern regarding a booking or refunds
Generally with issues of this nature you’re best taking it up with the company that issued the goods or services in contention, they can sometimes be uncooperative. If the issue escalates, you may have to contact the local law enforcement agencies.
4. If it’s a safety concern
If you’re concerned for your safety when abroad, it’s recommended you contact the Australian Government’s emergency consular service mentioned above. It’s also a good idea to regularly check the government’s Smart Traveller resource, for regular updates regarding the safety of the place you’re visiting (or planning to visit next).
Have you ever been in a spot of bother while travelling overseas? What measures (if any) did you take to cope and how’d you get out of it?
Share your story in the comments.
Have you arranged your travel insurance yet? Tailor your cover to your needs and save money by not paying for things you don’t need. To arrange a quote, click here. For more information about Over60 Travel Insurance, call 1800 622 966.
Related links:
Passengers share their worst ever travel experiences
5 fake tourist attractions that have everyone fooled
23 items you must have in your carry-on luggage