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Despite some key milestones since 2000, Australia still has a long way to go on gender equality

<div class="theconversation-article-body"> <p>Australia has a gender problem. Despite social, economic and political reform aimed at improving opportunities for women, gender gaps are increasing and Australia is falling behind other countries.</p> <p>The World Economic Forum currently places Australia 24th among 146 countries, down from 15th in 2006. At the current rate of change, the forum suggests it will take <a href="https://www.weforum.org/publications/global-gender-gap-report-2024/">more than 130 years</a> to achieve gender equality globally.</p> <p>Australia has taken important steps forward in some areas, while progress in other areas remains painfully slow. So how far have we come since 2000, and how much further do we have to go?</p> <h2>The good stuff</h2> <p>There are now more women in <a href="https://www.aigroup.com.au/resourcecentre/research-economics/factsheets/factsheet-gender-and-the-australian-labour-market/#:%7E:text=Female%20labour%20market%20participation%20was,gender%20participation%20gap%20of%208%25.">the labour market</a>, in <a href="https://www.abs.gov.au/statistics/measuring-what-matters/measuring-what-matters-themes-and-indicators/cohesive/representation-parliament">parliament</a>, and leading <a href="https://www.forbes.com.au/lists/people/women-of-the-asx/">large companies</a> than at any other time.</p> <p>Over the past 25 years, there have been major social and political milestones that indicate progress.</p> <p>These include the appointment of Australia’s first female governor-general in 2008 and prime minister in 2010, the introduction of universal paid parental leave in 2011, a high-profile inquiry into workplace sexual harassment in 2020, and new legislation requiring the public reporting of gender pay gaps in 2023.</p> <h2>Timeline of equality milestones</h2> <ul id="timelineList"> <li> <h2>2000</h2> <p>Child Care Benefit introduced, subsidising cost of children for eligible families</p> </li> <li> <h2>2008</h2> <p>First female Governor-General (Dame Quentin Bryce)</p> </li> <li> <h2>2010</h2> <p>First female Prime Minister elected (Julia Gillard) </p> <p>First Aboriginal woman from Australia elected to UN Permanent Forum on Indigenous Issues (Megan Davis) </p> <p>Australia’s first national paid parental leave scheme</p> </li> <li> <h2>2012</h2> <p>Julia Gillard misogyny speech </p> <p>Workplace Gender Equality Act becomes law, Workplace Gender Equality Agency established</p> </li> <li> <h2>2013</h2> <p>Dad or Partner Pay Leave commenced</p> </li> <li> <h2>2016</h2> <p>First Indigenous woman elected to House of Representatives (Linda Burney)</p> </li> <li> <h2>2017</h2> <p>Launch of Women’s Australian Football League</p> <p>#metoo movement spreads globally to draw attention to sexual harassment and assault</p> </li> <li> <h2>2020</h2> <p>Respect@Work National Inquiry into sexual harassment in the Australian workplace chaired by Kate Jenkins released.</p> </li> <li> <h2>2021</h2> <p>Grace Tame named Australian of the Year for her advocacy in sexual violence/harassment campaigns </p> <p>Independent review into Commonwealth parliamentary workplaces launched</p> </li> <li> <h2>2022</h2> <p>National plan to end violence against women is finalised</p> </li> <li> <h2>2023</h2> <p>Closing the Gender Pay Gap Bill passes parliament</p> </li> <li> <h2>2024</h2> <p>Superannuation on government-funded paid parental leave from July 1, 2025 </p> <p>Parental leave to be increased to 26 weeks from July 2026.</p> </li> </ul> <p>There are, however, other areas where progress is agonisingly slow.</p> <h2>Violence and financial insecurity</h2> <p>Women are <a href="https://www.wgea.gov.au/newsroom/wgea-bcec-gender-equity-insights-2024-report">more likely</a> to be in casual and part-time employment than men. This is part of the reason women retire with <a href="https://www.abc.net.au/news/2019-02-21/carer-credits-proposal-aims-to-reduce-superannuation-gap/10826246">about half</a> the superannuation savings of men.</p> <p>This is also linked to financial insecurity later in life. Older women are among the <a href="https://humanrights.gov.au/our-work/age-discrimination/projects/risk-homelessness-older-women">fastest-growing groups</a> of people experiencing homelessness.</p> <p>The situation for First Nations women is even more severe. The <a href="https://www.niaa.gov.au/news-and-media/closing-gap-report-released">most recent</a> Closing the Gap report indicates First Nations women and children are 33 times more likely to be hospitalised due to violence compared with non-Indigenous women.</p> <p>They are also <a href="https://theconversation.com/indigenous-women-are-dying-violent-preventable-deaths-endless-inquiries-wont-help-unless-we-act-244815">seven times more likely</a> to die from family violence.</p> <p>Improving outcomes for Indigenous women and children requires tackling the long-term effects of colonisation, removal from Country, the Stolen Generations, incarceration and intergenerational trauma. This means challenging not only gender inequality but also racism, discrimination and violence.</p> <p>At work, <a href="https://www.wgea.gov.au/publications/employer-gender-pay-gaps-report">the latest data</a> from the Workplace Gender Equality Agency suggests the gender pay gap is narrowing, with 56% of organisations reporting improvements.</p> <p>On average, though, the pay gap is still substantial at 21.8% with women earning only 78 cents for every $1 earned by men. This totals an average yearly shortfall of $28,425.</p> <p>There are also some notable organisations where the gender pay gap has widened.</p> <h2>The burden of unpaid work</h2> <p>Another measure of inequality that has proved stubbornly slow to change is women’s unequal responsibilities for unpaid domestic and care work.</p> <p>Without real change in gender divisions of time spent on unpaid housework and care, our capacity to move towards equality in pay gaps and employment is very limited.</p> <p>Australian women undertake almost 70% of unpaid household labour. The latest Australian Bureau of Statistics <a href="https://www.abs.gov.au/statistics/people/people-and-communities/how-australians-use-their-time/latest-release">time use data</a> show that of those who participate in domestic labour, women spend an average of 4.13 hours per day on unpaid domestic and care work, compared with men’s 2.14 hours.</p> <p>This gap equates to more than a third of a full-time job. If we add up all work (domestic, care and paid), mothers have the longest working week by about 10 hours. This has changed very little over time.</p> <p>These charts, based on analyses of data from the Households, Income and Labour Dynamics in Australia (HILDA) study, show what drives this gap.</p> <p>Women respond to increased demand for care and domestic work by doing more, while men do not. Parenthood significantly increases the time women spend on unpaid care and housework, while also reducing their time in employment.</p> <hr /> <p><iframe id="115GU" class="tc-infographic-datawrapper" style="border: 0;" src="https://datawrapper.dwcdn.net/115GU/" width="100%" height="400px" frameborder="0" scrolling="no"></iframe></p> <hr /> <p>Men increase their time in unpaid care after a birth, but the jump is minor compared with women, and there is no change to men’s employment hours.</p> <p>Not surprisingly given these patterns, parenthood is associated with substantial declines in women’s <a href="https://aifs.gov.au/research/research-reports/employment-patterns-and-trends-families-children">employment hours</a>, earnings, <a href="https://www.mdpi.com/2076-328X/14/4/275">career progression</a>, and <a href="https://onlinelibrary.wiley.com/doi/10.1111/jomf.12531">mental health and wellbeing</a>.</p> <h2>The way forward</h2> <p>Current policy priorities primarily incentivise women to remain in employment, while continuing to undertake a disproportionate share of unpaid family work, through moving to part-time employment or making use of other forms of workplace flexibility. This approach focuses on “fixing” women rather than on the <a href="https://www.annualreviews.org/content/journals/10.1146/annurev-psych-032620-030938">structural roots of the problem</a>.</p> <p>There is limited financial or cultural encouragement for men to step out of employment for care work, or reduce their hours, despite the introduction of a two-week Dad and Partner Pay scheme <a href="https://www.wgea.gov.au/parental-leave">in 2013</a> and more recent changes to expand support and access.</p> <p>Fathers who wish to be more actively involved in care and family life face significant financial barriers, with current schemes only covering a basic wage. If one member of the family has to take time out or reduce their hours, it usually makes financial sense for this to be a woman, given the gender earning gap.</p> <p>The benefits of enabling men to share care work will not only be improvements for women, but will also improve family relationships and outcomes for children.</p> <p><a href="https://theconversation.com/roses-are-red-violets-are-blue-ill-stay-forever-if-you-scrub-out-the-loo-72793">Research shows</a> relationship conflict declines when men do more at home. Time spent with fathers has been found to be especially beneficial for children’s <a href="https://psycnet.apa.org/record/2018-48232-001">cognitive development</a>.</p> <p>Fixing the gender problem is not just about helping women. It’s good for everyone.</p> <p>Gender inequality costs the Australian economy <a href="https://womensagenda.com.au/business/the-us225-billion-a-year-australia-could-benefit-from-with-a-focus-on-women/">$225 billion annually</a>, or 12% of gross domestic product.</p> <p>Globally, the World Bank <a href="https://openknowledge.worldbank.org/server/api/core/bitstreams/fd676a12-7ee4-5c6a-ab2b-83365ed25bf1/content">estimates</a> gender inequality costs US$160.2 trillion. We can’t afford to slip further behind or to take more than a century to fix the problem.</p> <hr /> <p><em>This piece is part of a series on how Australia has changed since the year 2000. You can read other pieces in the series <a href="https://theconversation.com/au/topics/first-quarter-of-the-century-series-172070">here</a>.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/250250/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></em></p> <p><em>By <a href="https://theconversation.com/profiles/janeen-baxter-611570">Janeen Baxter</a>, Director, ARC Life Course Centre and ARC Kathleen Fitzpatrick Laureate Fellow, <a href="https://theconversation.com/institutions/the-university-of-queensland-805">The University of Queensland</a></em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/despite-some-key-milestones-since-2000-australia-still-has-a-long-way-to-go-on-gender-equality-250250">original article</a>.</em></p> <p><em>Image: </em></p> </div>

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Polish woman doubles down on Maddie McCann claims

<p>Polish woman Julia Wandelt has doubled down on her belief that she is Madeleine McCann, claiming to have new DNA evidence that "strongly supports" her theory. </p> <p>Wandelt has long claimed to be the missing child, after first posting her theories on Instagram in February 2023. </p> <p>A DNA test at the time found Ms Wandelt to be of Polish, Lithuanian and Romanian heritage, proving she could not be Madeleine, who is of British descent. </p> <p>She went on to tell the <em><a title="www.bbc.com" href="https://www.bbc.com/news/technology-68139294" target="_blank" rel="noopener">BBC</a></em> in an interview last year that she “regretted” the ordeal, and had apologised to the McCanns for any pain she’d caused unintentionally by claiming to be their child who went missing in Portugal in 2007.</p> <p>After disappearing from the public eye, Wandelt has resurfaced online to share the “results” of a fresh DNA test she claimed were submitted to a “world expert”, who compared them to the crime scene following Madeleine’s disappearance.</p> <p>She also claimed they matched the toddler’s eyes, teeth and voice with her own.</p> <p>In a series of posts in which she referred to Kate and Gerry McCann has “my parents”, Ms Wandelt said her “actual dna results show that I am part British, part Irish” and that genetic evidence “strongly supports that Gerry McCann could be Julia Wandelt’s biological father”. </p> <p>Ms Wandelt’s “source” claimed her DNA results were a “perfect match” to the samples taken from the scene of Madeleine’s disappearance.</p> <p>The unnamed source allegedly analysed “hair obtained from the floor of the crime scene in Portugal” and “saliva obtained from the bed quilt at the scene”, resulting in a 69.23 per cent match which “suggests a biological connection between the two individuals”.</p> <p>“The genetic evidence strongly supports that (Gerry) McCann could be Julia Wandelt’s biological father, as the data aligns perfectly with a parent-child relationship,” they claimed. </p> <p>“If this analysis is accurate and properly derived from their DNA samples, the relationship between McCann and Julia Wandelt is biologically consistent with that of a father and daughter.”</p> <p>A spokesperson for Ms Wandelt told <em><a title="www.dailymail.co.uk" href="https://www.dailymail.co.uk/news/article-14405073/Woman-claiming-Madeleine-McCann-releases-bombshell-new-DNA-test-results-18-years-British-toddler-disappeared-Portugal.html" target="_blank" rel="noopener">The Daily Mail</a></em> she remains determined for the McCanns and her Polish parents to take a DNA test, despite both parties’ repeated refusal to do so.</p> <p><em>Image credits: Instagram / Getty Images </em></p>

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"Easter is cancelled": Coles and Woolies slammed over "insane" chocolate prices

<p>The turn of the new year means supermarkets are never far away from gearing up for the next holiday. And, just like clockwork, novelty Easter chocolate items such as bunny-shaped treats and the humble egg are being placed on the shelves – some at surprisingly high prices.</p> <p>It appears Easter isn’t just a celebration of chocolate anymore; it's now a financial endurance test. Every year, families prepare to stock up on sweet treats for the annual egg hunt, but now it seems more like a game of "Spot the Cheapest Bunny" – a game with few winners.</p> <p>The cost of Easter treats has continued to climb steadily over the last few years, and early indications show no signs of any relief for shoppers this year. Customers at Coles and Woolworths have recently called Easter chocolate prices "a joke", and one Brisbane woman even suggested "Easter is cancelled" in her household now due to the exorbitant costs.</p> <p>Easter is cancelled? Imagine explaining that to the kids. "Sorry, Timmy, the Easter Bunny took out a mortgage on his chocolate factory and had to downsize. He left you this... single M&M. Enjoy."</p> <p>One shopper came across a Cadbury's 350g Easter egg priced at $20, while also being seemingly unimpressed by a bag of Coles brand eggs being priced at $9. Meanwhile, another woman complained online about the price of chocolate bunnies on display in Woolworths.</p> <p>At this rate, it won't be long before people start taking out short-term loans for a bag of Mini Eggs. Interest rates might be lower than the cocoa inflation rate.</p> <p>After sharing the supermarket finds online, Aussies have been calling the situation "insane" and many have simply encouraged others "just not to buy anything" Easter related. A bold strategy – but also an excellent way to avoid that annual sugar crash.</p> <p>Last year, a Lindt chocolate Easter egg was on Big W shelves for a whopping $120, with the retailer explaining the kilogram egg was a "limited edition" for "chocoholics" to indulge in. However, many Aussies believed it was a step too far. At $120 per egg, you’d expect it to come with a personal message from the Lindt chocolatier, a guided factory tour and possibly a small stake in Wonka's chocolate river.</p> <p>There are reasons why Easter-specific chocolates are more expensive than regular chocolate in stores, according to Gary Mortimer, a professor in retail marketing and consumer behaviour at the Queensland University of Technology.</p> <p>"We generally source cocoa out of West Africa and when you're sourcing such a product and constructing an egg or bunny shape for a very discrete time, maybe only two months, obviously the costs inflate," he told Yahoo News last year.</p> <p>So what you’re saying, professor, is that because the chocolate has been artistically molded into the shape of a bunny, it somehow becomes a luxury item? At this rate, next year we’ll see a Fabergé-inspired chocolate egg with a diamond-studded ribbon.</p> <p>Getting an Easter egg or bunny hollow is much more "complex" than the regular block of chocolate that we all know and love, while the mass distribution of the item is also logistically more difficult due to its shape. Protecting packaging and special machinery is also sometimes required for transport. But if this is the case, why not start a new trend? Flat Easter chocolate. No fancy molds, no structural risks, just a classic chocolate slab with "Happy Easter" written on it. Simple. Affordable. Delicious.</p> <p>Professor Mortimer pointed at general inflation playing a role in the growing cost of Easter chocolate, with things like electricity, water and transport costs going up for businesses, while cocoa prices have also been on the rise, hitting a record high this month. "Naturally this gets passed on to consumers," Mortimer said.</p> <p>Translation: "This is your problem now. Good luck."</p> <p>So, what’s the plan for Easter 2025? Do we raid the clearance aisle in May? Take up chocolate sculpting as a side hustle? Or perhaps, in the most radical move yet, we finally accept the age-old truth: it's the hunt that matters, not the chocolate.</p> <p>And if kids start complaining, we can always say, "Look, back in our day, we had to make do with carob."</p> <p><em>Images: TikTok</em></p>

Money & Banking

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Dawn Fraser rushed to hospital

<p>Australian sporting legend Dawn Fraser has been rushed to hospital after a fall.</p> <p>The 87-year-old was reportedly taken to a hospital on the Sunshine Coast last Wednesday after she sustained multiple injuries during the fall, including broken ribs. </p> <p>Fraser’s daughter Dawn-Lorraine Ware revealed to <em>The Daily Telegraph</em> that she was “out of intensive care and doing much better than she was”, having undergone surgery on Thursday following the fall.</p> <p>Dawn-Lorraine Ware further confirmed in a statement to <em>Nine News</em> that Fraser spent five days in intensive care but "she should hopefully be okay."</p> <p>"Mum has scared the daylights out of us. But to see her up and about today is the best Christmas present we could have asked for. She is one tough lady."</p> <p>"Huge thanks to the doctors and nursing staff who have been amazing. I can't thank them enough. They could not be happier with Mum's progress."</p> <p>Further details on Fraser’s injuries were revealed by Channel 10’s Matt Johnston, as he said on <em>10 News First</em>: “We understand she suffered several broken bones, including a serious fracture to her hip.”</p> <p>“Upon arriving to hospital she was taken to emergency surgery immediately to replace that broken hip.”</p> <p>Regarded as a one of Australia's greatest ever Olympians, Fraser is one of only four swimmers to win the same individual event three times.</p> <p>She won the 100m freestyle at the 1956, 1960 and 1964 Olympics and held the world record for 15 years in the event.</p> <p>Australian Olympic Committee chief executive Matt Carroll led the outpouring of tributes to Fraser following her terrifying health scare, saying, "Dawn is an Olympic legend and she has continued to give back to sport for decades. We wish her the best in her recovery."</p> <p><em>Image credits: Andy Robinson/Shutterstock Editorial </em></p>

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"About time": Coles bold parking move sparks debate

<p>Frustrated staff at a Coles-owned bottle shop in Brisbane have taken matters into their own hands and retaliated against drivers flouting parking rules outside their store. </p> <p>Management at a First Choice Liquor Market store in Newstead have locked in cars taking advantage of the customer-only spaces. </p> <p>It is understood that some cars remain parked in the 15-minute spots for extended periods, sometimes overnight, despite signs saying that fines apply. </p> <p>A photo shared on Facebook showed a car with P-plates blocked in by a yellow bollard and note that read: "Due to you not adhering to the parking rules, your vehicle has been locked in by management and will be kept on record." </p> <p>"Please see First Choice management to discuss your options".</p> <p>A local woman who shared the photos said there "were at least two other cars locked in" when she was passing by this week. </p> <p>Locals were divided by the store's actions, but many supported their decision.</p> <p>"About time. Pub takes all the spaces," one said. "I’ve been there when the store opens and there have been no car spaces available".</p> <p>"Don’t park where you shouldn’t. It’s simple," another added. </p> <p>A third said it was "about bloody time" something was done about the parking. </p> <p>However, a few others had a more understanding approach, with one local saying that the limited parking in a large apartment complex across the road could be contributing to the limited parking. </p> <p>Another suggested the staff had gone too far, noting the importance of being able to "flee" in a hurry, particularly in violent situations. </p> <p>"The thought of their vehicle being blocked in by bollard, should an unthinkable situation arise, is horrific to think of," she said.</p> <p>"While I understand this would be frustrating for your shop, it could be putting someone’s life in danger — as another perspective to think of."</p> <p>Coles have responded to the management's actions explaining that their commitment to customers means  providing "parking and clear access to our stores."</p> <p>"The Newstead store carpark is owned by Coles and has signage throughout the carpark informing locals about parking time restrictions which are also painted on the parking bays," a Coles spokesperson told <em>Yahoo News</em>.</p> <p>"To ensure we are making our stores more accessible for customers, our store team may use its discretion to remind the community of the parking rules.”</p> <p><em>Images: Facebook</em></p>

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Coles launches new AI-powered shopping trolley

<p>Coles is set to become the "first Australian retailer" to introduce AI shopping trolleys, letting shoppers pick, weigh and pay for their groceries without having to visit a checkout.</p> <p>The supermarket giant said its smart trolley uses advanced AI technology, sensors and an in-built scale to scan groceries, including fresh produce, directly into shopping bags.</p> <p>Shoppers can also use an interactive digital screen to identify and locate in-store specials as well as keep track the running total of their shop to help manage their budget and ensure “there are no surprises” when they go to pay. </p> <p>The trolleys are also designed to "streamline the checkout process" as each smart trolley comes with an EFTPOS machine attached.</p> <p>Coles Chief Digital Officer, Ben Hassing, said the introduction of its Smart Trolley showcases Coles’ commitment to delivering value and convenience to customers through innovative digital solutions. </p> <p>“As the first retailer in Australia to introduce AI-powered trolleys, we’re excited to offer our customers a convenient and engaging way to shop in-store, helping them save time, manage their budget and checkout faster – or at their own pace,” Ben said. </p> <p>“The Coles Smart Trolley illustrates our omnichannel approach, leveraging digital capabilities to enrich the in-store experience. </p> <p>“We are committed to testing and learning through innovative solutions to make sure we are delivering on customer needs, increasing convenience, and helping customers discover more value through their shop at Coles.”</p> <p>Coles’ smart trolley was created by New York-based software developers Instacart, which rolled out its AI-powered grocery carts in several supermarkets overseas earlier this year.</p> <p>However, not everyone is onboard with the smart trolleys, as many shoppers said they would "refuse" to use the AI-powered carts, blasting them as “lazy” and expressing fears supermarkets would also store personal data.</p> <p>“I don’t work for them, scan my products and pack my bags, as per your job description,” one raged on Facebook after Instacart launched in US supermarket ShopRite. </p> <p>“Not a chance I will use an AI trolley, I want a human to scan my groceries,” another added.</p> <p>Coles will trial the “all-in-one” shopping device at its Coles Richmond Traders store in Melbourne from January next year.</p> <p>The announcement comes after <a href="https://www.oversixty.com.au/lifestyle/food-wine/woolies-trial-bold-new-scan-as-you-go-trolleys" target="_blank" rel="noopener">Woolworths</a> also announced the launch of "scan as you go" trolleys, although the Woolies carts don't use AI technology to read what is being placed into the trolley, instead enabling shoppers to manually scan each item as they go.</p> <p><em>Image credits: Coles</em></p>

Technology

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"Misconceived": Coles and Woolies fight allegations of price gouging

<p>Coles and Woolworths are set to fight the allegations that they have been inflating prices, as they begin their cases against the Australian Competition and Consumer Commission (ACCC).</p> <p>The lawyers for both supermarket giants appeared in the Federal Court on Wednesday after the ACCC claims the companies violated consumer law by intentionally misleading shoppers.</p> <p>The ACCC claim both Coles and Woolworths inflated the prices on hundred of items before placing them on sale with their "Down Down" and "Prices Dropped" campaigns.</p> <p>The products - including dairy, pet food and personal care - sold for less than the inflated prices, but still more than the regular price that applied before the price spike.</p> <p>Cameron Moore SC, representing Woolworths, told the court the supermarket had not initiated the temporary spikes in prices and would be fighting the ACCC's allegations. </p> <p>"The suggestion is that Woolworths initiated temporary price spikes and that's not correct factually," Moore said. "We say factually, the ACCC's case is misconceived."</p> <p>Both Coles and Woolworths said their increase in prices came at the demand of suppliers, who pushed for the increase due to their rising costs.</p> <p>John Sheahan KC, representing Coles, said the case was not as simple as alleged by the ACCC and any outcome could have significant implications for the whole industry.</p> <p>Coles and Woolworths have until November 29th to file a written response to the ACCC's allegations, before both parties return to the Federal Court in December for another case management hearing.</p> <p><em>Image credits: Shutterstock </em></p>

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Coles and Woolies shoppers could claim thousands over alleged deceptive pricing

<p>Coles and Woolworths shoppers could claim up to $5,000 if the supermarket giants are found out for deceiving customers with dodgy pricing tactics, according to a leading lawyer. </p> <p>Carter Capner Law is one of two firms investigating whether a class action suit on behalf of shoppers is viable in conjunction with the ACCC's legal action against the two chains. </p> <p>Both Coles and Woolworths have bee accused of violating Australian consumer law by the consumer watchdog after allegedly intentionally misleading customers by driving up prices and then putting those items on sale for their original prices under the "Prices Dropped" and "Down Down" campaigns.</p> <p>“Early estimates suggest that households could claim between $2,000 and $5,000, depending on the amount spent and the impact of the deceptive pricing,” law director Peter Carter said, who began advocating for people after he received an "avalanche of calls from outraged customers".</p> <p>While Carter said the firm initially had no plans to commence a class action, he admitted that after speaking about it to the media, the company were inundated with Coles and Woolworths customers "demanding action and compensation".</p> <p>He believes Australians already doing it tough through the cost of living crisis felt "betrayed" by the supermarkets, while Flinders University research fellow in law Dr Joel Lisk said that the class action is "a positive" for shoppers.</p> <p>"The ACCC proceedings aren't about getting refunds for customers," he told <em>Yahoo</em>. "But if they are successful it would mean customers have, in theory, been misled and deceived and could be entitled to damages."</p> <p>When it comes to damages, it's something Dr Lisk said "starts to add up" for customers, although it's "hard to say" if financial penalties to businesses found guilty of wrongdoing would impact misleading and deceptive conduct in the future.</p> <p>"If [fines are] seen as just the cost of doing business it doesn't really dissuade businesses from engaging in misleading and deceptive conduct," he said.</p> <p>"Seeking damages from business for the losses that individuals like us have incurred is one way of doing that. But of course, we're talking probably about dollars and cents in transactions when businesses like Coles and Woolworths deal in the billions."</p> <p><em>Image credits: Shutterstock</em></p>

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Julia Morris issues urgent warning after skin cancer scare

<p>Julia Morris has taken to social media with a warning about sun safety after a health scare. </p> <p>The<em> I'm a Celebrity... Get Me Out of Here! </em>host shared a photo of herself lying in a hospital bed with a bandage wrapped around her head to Instagram on Friday. </p> <p>“How is your 50+ working out for you? I wish I had used it more in my life. Another pretty big skin cancer removed this week,” she wrote in the caption. </p> <p>"Going to have to up my eyebrow drawing game," she joked.</p> <p>But jokes aside, she issued an urgent warning about the skin cancer risks associated with sun exposure. </p> <p>"The Aussie sun is no joke and while I lived like a pig on a spit in my 20s, I’m absolutely suffering the consequences now. Please slip slop slap &amp; as always, early detection is the key," she continued.</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/DAZe1DlTgMD/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/DAZe1DlTgMD/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Julia Morris (@ladyjuliamorris)</a></p> </div> </blockquote> <p>She then shared her gratitude for the care and support she received from her medical team. </p> <p>"Big love to Dr Sheridan and the glorious team at Phoenix Dermatology &amp; the Avenue Hospital for all the TLC this week.”</p> <p>The TV personality's friends and fans flooded the comments with their well wishes. </p> <p>"Sending a giant hug from all of us," wrote Bindi Irwin.</p> <p>“I hope you’re doing ok. Plus, you rock a headband. I’m sure it’s fashion somewhere…” her former<em> I’m A Celebrity</em> co-host Chris Brown replied. </p> <p>“Good on you for sending out the message! Get better quick love,” Brittany Hockley wrote. </p> <p>Oh you poor thing - at first I thought you had a Santa hat on,” <em>The Block’s</em> Shaynna Blaze added. “You being all Jolly and all that! Get well and glad you are in the early detection stages!”</p> <p><em>Images: Instagram</em></p>

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ACCC launches legal action against Coles and Woolworths

<p>The Australian Competition and Consumer Commission (ACCC) has launched legal action against supermarket giants Woolworths and Coles. </p> <p>The ACCC alleges that they breached consumer law by misleading customers through fake discount pricing on hundreds of products. </p> <p>They also alleged that both companies had sold items at regular prices for up to six months, then increased the prices of those items by at least 15 per cent before placing them in the promotion. </p> <p>The ACCC alleges up to 266 products were involved in the fake discount pricing at Woolworths at different times over an estimated 20 month period, and 245 products for Coles over a 15 month period. </p> <p>“Following many years of marketing campaigns by Woolworths and Coles, Australian consumers have come to understand that the ‘Prices Dropped’ and ‘Down Down’ promotions relate to a sustained reduction in the regular prices of supermarket products,” ACCC chair Gina Cass-Gottlieb said.</p> <p>“However, in the case of these products we allege the new ‘Prices Dropped’ and ‘Down Down’ promotional prices were actually higher than, or the same as, the previous regular price.”</p> <p>Some of the Woolworths products reportedly included Tim Tams, Dolmio sauces, Doritos Salsa, Energizer batteries, Kellogg's cereals and more.</p> <p>For Coles, products reportedly included Arnott’s Shapes biscuits, Band-Aids and Cadbury chocolates amongst others.</p> <p>In a statement, Woolworths CEO Amanda Bardwell said they would carefully review the claims and engage with the ACCC on the matter. </p> <p>"Cost-of-living pressures remain a key issue for millions of Australians who shop with us every week,”  she said. </p> <p>"Our customers are telling us they want us to work even harder to deliver meaningful value to them and it's important they can trust the value they see when shopping our stores.</p> <p>"Our Prices Dropped program was introduced to provide our customers with great everyday value on their favourite products.</p> <p>"We remain committed to offering many ways for customers to save at the checkout, including thousands of weekly specials, everyday low prices on household essentials, a great value own brand range and through our Everyday Rewards program."</p> <p>Coles said the allegations related to a period of significant cost inflation for the retailer. </p> <p>“Coles’ own costs were rising, which led to an increase in the retail price of many products,” it said.</p> <p>“Coles sought to strike an appropriate balance between managing the impact of cost price increases on retail prices and offering value to customers though the recommencement of promotional activity as soon as possible after the establishment of the new non-promotional prices.”</p> <p>CHOICE Director of Campaigns Rosie Thomas welcomed the ACCC's announcement and call for greater transparency in supermarket pricing. </p> <p>"We know … promotional labels at the major supermarkets often confuse shoppers and the frequent changes in prices make it difficult to tell whether there is a genuine discount or not," she said. </p> <p>The ACCC said it identified the conduct through consumer contacts and social media monitoring. </p> <p>"We're seeking a significant penalty," the ACCC chair said. </p> <p>"This is serious conduct that is of great concern to us, that affected many consumers with millions of products sold, subject to this practice."</p> <p><em>Image: ABC News</em></p>

Legal

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Shoppers outraged over Coles bin full of discarded groceries

<p>A shocking photo of a bin filled with discarded groceries at the back of a Coles supermarket has gone viral, outraging many shoppers. </p> <p>The photo, taken behind the Drouin store in West Gippsland, Victoria, shows a skip bin measuring over a metre high overflowing with tens of thousands of dollars worth of food, including meat, ice cream, pasta, pizzas, dips, cheeses, juice and smoked salmon.</p> <p>According to <em>7News</em>, the products were thrown out after the region was hit with a storm that caused a power outage, and as the store did not have a backup generator, the refrigerated food was spoiled and needed to be thrown out.</p> <p>Coles has explained that items had to be discarded to ensure customer safety, but many shoppers were left shocked and infuriated about the waste, arguing the store should have been ready for the storms with backup generators.</p> <p>“For the 2023/24 financial year, Coles Australia reported a net profit of $1.1 billion and can’t afford back up generators, go figure,” one wrote.</p> <p>Others insisted some of the food could have been saved or donated, as one person said, “Butter that stays on the bench for two weeks (is) fine!” while another insisted, “at least donate it”.</p> <p>A supermarket worker commiserated with the upset shoppers, as they wrote online, “As someone who works for one of the supermarket chains, I have had to partake in this due to a prolonged power outage earlier this year.”</p> <p>“I feel for these staff, there’s nothing worse than having to throw out so much refrigerated stock. Coming from a family who didn’t have much, I get the pain people feel from this incident.”</p> <p>However, one social media user noted that regarding donations, “legally they cannot, if they give someone food poisoning and kill them they are liable”.</p> <p>A Coles spokesperson told <a href="https://www.news.com.au/lifestyle/food/photograph-of-coles-bin-full-of-discarded-items-stuns-shoppers/news-story/871cedeb7daf66422534e4aee55f1ee4" target="_blank" rel="noopener"><em>news.com.au</em></a> that food safety is a top priority, saying in a statement, “Due to the extreme weather that hit much of Victoria early last week, there were widespread power outages, including in the Drouin and surrounding areas.” </p> <p>“Food safety is paramount at Coles and unfortunately as a result of products being un-refrigerated for an extended period of time, for safety and quality reasons, we needed to dispose of a number of products to ensure customer safety. </p> <p>“Where possible, Coles always donates product that is fit for use and safe for consumption to food rescue organisations.”</p> <p><em>Image credits: 7News</em></p>

Money & Banking

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Insider spills on Robert Irwin's plans for I'm a Celeb

<p>Robert Irwin received rave reviews for his co-hosting skills alongside Julia Morris on this year's<em> I'm a Celebrity...Get Me Out of Here</em>, but an insider has claimed that he won't be returning for another season.  </p> <p>"His easygoing and faultless live TV skills have won over the nation. But his career at Ten will only be short-lived, and he is heading back to Seven," a source told <em>Woman's Day</em>. </p> <p>The negotiation is believed to have been orchestrated by the ultimate "mumager" Terri Irwin. </p> <p>"The Irwins are very smart when it comes to negotiations," the insider added. </p> <p>The source also claimed that Robert's decision to join<em> I'm a Celebrity</em> was seen as a one-off opportunity to elevate his television profile - which he has achieved after bringing fresh energy into the show. </p> <p>Channel Seven is reportedly keen to welcome Robert back with a massive deal, according to the source. </p> <p>"Seven want Robert back and have thrown a king's ransom at him," they said.</p> <p>If the deal goes through, Julia Morris will have to find a new partner to head to the jungle with. </p> <p>Many fans have praised Robert for bringing some fun into the jungle. </p> <p>"I have not ever been keen on watching this show but Robert you have brought some class and good honest fun to the jungle. Thank you," one fan wrote under a clip of the show's grand finale that Robert posted on his Instagram. </p> <p>"How awesome was Robert? This gig was like it was made for him. What a natural," another added. </p> <p>"Best year of I'm a Celebrity, and it was because you added something to the show as Co-Host. Brilliant job for somebody with no experience but with a lot to give," commented a third. </p> <p><em>Images: Instagram</em></p>

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“Makes me proud”: Coles applauded for Anzac Day display

<p>An impressive Anzac Day display at a Coles supermarket has received a flood of attention, with many quick to praise the supermarket for the tribute. </p> <p>The display, situated at the entrance of the Annandale Coles store in Townsville, Queensland, features a large statue of a veteran surrounded by poppies and a “Lest We Forget” flag, and countless packets of Anzac biscuits for customers to enjoy. </p> <p>The worker who created the display said the tribute was in honour of her father: a war veteran. </p> <p>The Queensland store is also situated opposite the Lavarack Barracks in Townsville, the largest army base in Australia.</p> <p>A photo of the display was posted online by a Coles shopper and quickly went viral. </p> <p>“Coles Annandale Townsville. Huge display right as you walk in, brilliant!” the shopper wrote.</p> <p>“Take note, Woolworths.”</p> <p>The comments are in reference to <a href="https://oversixty.com.au/finance/legal/pauline-hanson-slams-woolies-controversial-anzac-day-decision" target="_blank" rel="noopener">Woolworths</a> saying they are not doing anything special for Anzac Day this year, other than selling charity pins for the RSL and selling Anzac biscuits, which are available all year round. </p> <p>Many social media users were elated by the display, sharing their comments to praise the supermarket's efforts. </p> <p>One person said, “Bloody well done Coles - too much Aussie stuff being constantly eroded," while another wrote, “Great respect for our Diggers Thank you Coles Annandale Townsville.”</p> <p>One more added, “That is great. As a veteran it makes me proud.”</p> <p>Despite Woolies announcement about this year's lack of Anzac Day fanfare, shoppers said that they’d seen similar displays at other supermarkets around the country.</p> <p>“My local Woolies has Anzac biscuits and all the Anzac badges on a big display just as you walk in the door,” said one.</p> <p>Another added, “Woolies Maryborough has a similar display!”</p> <p><em>Image credits: Facebook</em></p> <p class="css-1n6q21n-StyledParagraph e4e0a020" style="box-sizing: border-box; overflow-wrap: break-word; word-break: break-word; margin: 0px 0px 1.125rem; line-height: 25px; font-size: 1.125rem; font-family: HeyWow, Montserrat, 'Helvetica Neue', Helvetica, Arial, sans-serif; caret-color: #292a33; color: #292a33;"> </p>

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"I am so heartbroken": Tributes flow for bride-to-be stabbing victim

<p>Family and friends of Dawn Singleton are in mourning after the 25-year-old was one of the six people stabbed to death by Joel Cauchi in Bondi Junction Westfield on Saturday. </p> <p>The 25-year-old was planning her wedding at the time of the stabbing, and was in the shopping centre looking for wedding makeup. </p> <p>Dawn, daughter of Aussie millionaire businessman John Singleton, had purchased her wedding dress just days before her life was tragically cut short.</p> <p>“Dawn, I should be writing your wedding speech, but instead I sit here sobbing,” Friend Jade O’Connor wrote on Facebook.</p> <p>“This year you were meant to get married to the love of your life — I’m so heartbroken and (I) can’t believe this reality.”</p> <p>Friend Emmi Shannon told <a href="https://7news.com.au/news/heartbreaking-detail-emerges-after-john-singletons-daughter-dawn-singleton-named-as-bondi-junction-westfield-stabbing-victim-c-14313870" target="_blank" rel="noopener">7News</a>, “She was just the most perfect human being that I’ve ever met. She’s so sweet, so humble, so down to earth.”</p> <p>Dawn was engaged to her high school sweetheart Ashley Wildey, a police officer who had reportedly been on the scene at the shopping centre, attending the scene after finishing another shift. </p> <p>"He had arrived at Westfield when officers realised his fiancée was one of the victims," a source told <em>The Daily Telegraph</em>.</p> <p>Mr Wildey was then allowed to leave the scene to be comforted by family and friends, as is procedure.</p> <p>Singleton worked at White Fox Boutique, with colleagues saying they were “devastated” by her death.</p> <p>“We are all truly devastated by this loss,” the company said on social media. </p> <p>“Dawn was a sweet, kind-hearted person who had her whole life ahead of her. She was really amazing."</p> <p>“We send our love and deepest condolences to her partner, the Singleton family and her friends.”</p> <p>Dawn was one of six women killed by Joel Cauchi in the callous attack, which left several others injured. </p> <p>Cauchi's victims included Pikria Darchia, 55, Ashlee Good, 38; Faraz Tahir, 30; Dawn Singleton, 25; Jade Young, 47; and Yixuan Cheng, 25.</p> <p>A dozen others – mostly women – were also injured, including Good’s nine-month old baby girl.</p> <p><em>Image credits: Facebook</em></p>

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Sad end in search for missing Yellowstone actor

<p>The entertainment industry is mourning the loss of actor Cole Brings Plenty, known for his roles in various Western dramas, including a spin-off of the immensely popular television series <em>Yellowstone</em>.</p> <p>The news of his demise surfaced after a distressing sequence of events unfolded in Kansas, where Brings Plenty was found dead after being reported missing amidst a domestic violence investigation.</p> <p>Authorities from the Johnson County Sheriff’s Office confirmed on Friday the discovery of Brings Plenty's body in a wooded area. This revelation came in the wake of escalating concerns when the actor went missing amid a cloud of suspicion regarding a domestic violence incident.</p> <p>The circumstances surrounding Brings Plenty's death remain shrouded in mystery, as law enforcement officials have refrained from disclosing any details regarding the cause of death. However, the tragic saga began to unfold days prior when Brings Plenty found himself entangled in legal troubles.</p> <p>Reports indicate that Brings Plenty was charged in a nearby county with aggravated burglary, domestic battery and criminal restraint, prompting an arrest warrant against him. The series of events culminated when authorities responded to a distress call from an apartment in Lawrence, where a woman was heard screaming for help. However, by the time law enforcement arrived at the scene, Brings Plenty had already departed.</p> <p>The gravity of the situation escalated when Brings Plenty failed to attend a crucial audition for an upcoming film project scheduled over Zoom. </p> <p>Amid the turmoil, expressions of sorrow and condolence flooded in from all corners. Joe Brings Plenty Sr, the actor's father, expressed gratitude for the outpouring of support and prayers from well-wishers. "I learned this week how many people knew the goodness in Cole’s heart and loved him," he said in a statement released on Friday.</p> <p>Cole Brings Plenty, aged 27, left an indelible mark on the entertainment landscape with his appearances in several Western dramas. Notably, he graced the screen in two episodes of <em>1923</em>, a Paramount+ series starring veteran actor Harrison Ford, which serves as a prequel to the widely acclaimed <em>Yellowstone</em>. Additionally, Brings Plenty showcased his talent in other Western productions, including <em>Into the Wild Frontier</em> and <em>The Tall Tales of Jim Bridger</em>.</p> <p><em>Image: Instagram</em></p>

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"I was angry": Julia Morris comes clean about Dr Chris Brown's departure

<p>We are all well aware that Dr Chris Brown, beloved former co-host of the jungle rollercoaster known as <em>I’m A Celebrity… Get Me Out Of Here!</em>, bid farewell to the show last year. Host Julia Morris, renowned for her vivacious wit and boundless charm, recently shed some light on her inner turmoil when her long-time partner in jungle antics decided to hop over to rival network Seven.</p> <p>The departure of Chris, after nine glorious seasons of quips and critters, left Julia in a state of bewilderment. "I was shocked," Morris <a href="https://au.lifestyle.yahoo.com/julia-morris-admits-she-was-angry-when-chris-brown-quit-im-a-celebrity-004322904.html" target="_blank" rel="noopener">told Yahoo! News</a>. "I was angry, but I was also fine because it's what my friend needed to do. It was a super confusing time."</p> <p>Morris then faced the daunting prospect of finding a new partner-in-crime; enter Robert Irwin, the youthful wildlife enthusiast and heir to the Crocodile Hunter legacy. After a rigorous audition process involving around six Aussie personalities, Robert emerged as the chosen one. Julia described the moment as if the clouds parted, and a celestial spotlight shone down on young Irwin. "Everybody dissolved immediately and everybody knew it," Julia recounted. </p> <p>Now, the burning question on everyone's minds: Will Julia be just as flirtatious with the sprightly 20-year-old Irwin as she was with Chris? On that matter, Julia has remained coy: "I don't know how and why it's already working so beautifully." she teased.</p> <p>Julia also reassures us that she and Robert have already formed a bond akin to that of two koalas clinging to the same eucalyptus tree. "Now we have fun. I'm learning along the way from Robert, which is fantastic," she gushed. And thus, a new era dawns in the jungle, where critters roam, celebrities squirm and Julia Morris reigns supreme as the queen of quips and camaraderie.</p> <p><em>Image: Network 10</em></p>

TV

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The secret sauce of Coles’ and Woolworths’ profits: high-tech surveillance and control

<p><em><a href="https://theconversation.com/profiles/lauren-kate-kelly-1262424">Lauren Kate Kelly</a>, <a href="https://theconversation.com/institutions/rmit-university-1063"><em>RMIT University</em></a></em></p> <p>Coles and Woolworths, the supermarket chains that together control <a href="https://www.abc.net.au/news/2024-02-20/woolworths-coles-supermarket-tactics-grocery-four-corners/103405054">almost two-thirds</a> of the Australian grocery market, are facing unprecedented scrutiny.</p> <p>One recent inquiry, commissioned by the Australian Council of Trade Unions and led by former Australian Consumer and Competition Commission chair Allan Fels, found the pair engaged in unfair pricing practices; an ongoing <a href="https://www.aph.gov.au/Parliamentary_Business/Committees/Senate/Supermarket_Prices/SupermarketPrices">Senate inquiry into food prices</a> is looking at how these practices are linked to inflation; and the ACCC has just begun <a href="https://www.accc.gov.au/inquiries-and-consultations/supermarkets-inquiry-2024-25">a government-directed inquiry</a> into potentially anti-competitive behaviour in Australia’s supermarkets.</p> <p>Earlier this week, the two companies also came under the gaze of the <a href="https://www.abc.net.au/news/2024-02-19/super-power-the-cost-of-living-with-coles-and-woolworths/103486508">ABC current affairs program Four Corners</a>. Their respective chief executives each gave somewhat prickly interviews, and Woolworths chief Brad Banducci <a href="https://www.abc.net.au/news/2024-02-21/woolworths-ceo-brad-banducci-retirement-four-corners/103493418">announced his retirement</a> two days after the program aired.</p> <p>A focus on the power of the supermarket duopoly is long overdue. However, one aspect of how Coles and Woolworths exercise their power has received relatively little attention: a growing high-tech infrastructure of surveillance and control that pervades retail stores, warehouses, delivery systems and beyond.</p> <h2>Every customer a potential thief</h2> <p>As the largest private-sector employers and providers of essential household goods, the supermarkets play an outsized role in public life. Indeed, they are such familiar places that technological developments there may fly under the radar of public attention.</p> <p>Coles and Woolworths are both implementing technologies that treat the supermarket as a “problem space” in which workers are controlled, customers are tracked and profits boosted.</p> <p>For example, in response to a purported spike in shoplifting, a raft of customer surveillance measures have been introduced that treat every customer as a potential thief. This includes <a href="https://www.news.com.au/lifestyle/food/eat/coles-introducing-new-technology-which-will-track-shoppers-every-move/news-story/86ea8d330f76df87f2235eeda4d1136e">ceiling cameras</a> which assign a digital ID to individuals and track them through the store, and <a href="https://www.thenewdaily.com.au/finance/consumer/2023/08/16/smart-gate-technology">“smart” exit gates</a> that remain closed until a purchase is made. Some customers have reported being “<a href="https://7news.com.au/lifestyle/coles-supermarketshoppers-dramatic-checkout-experience-goes-viral-i-was-trapped-c-12977760">trapped</a>” by the gate despite paying for their items, causing significant embarrassment.</p> <p>At least one Woolworths store has <a href="https://www.news.com.au/finance/business/woolies-in-wetherill-park-fitted-with-500-tiny-cameras-to-monitor-stock-levels/news-story/585de8c741ae9f520adcc4005f2a736a">installed 500 mini cameras</a> on product shelves. The cameras monitor real-time stock levels, and Woolworths says customers captured in photos will be silhouetted for privacy.</p> <p>A Woolworths spokesperson <a href="https://www.smh.com.au/national/nsw/up-to-70-cameras-watch-you-buy-groceries-what-happens-to-that-footage-20230819-p5dxtp.html">explained</a> the shelf cameras were part of “a number of initiatives, both covert and overt, to minimise instances of retail crime”. It is unclear whether the cameras are for inventory management, surveillance, or both.</p> <p>Workers themselves are being fitted with body-worn cameras and wearable alarms. Such measures may protect against customer aggression, which is a <a href="https://www.abc.net.au/news/2023-11-22/retail-union-staff-abuse-cost-of-living-christmas/103117014">serious problem facing workers</a>. Biometric data collected this way could also be used to discipline staff in what scholars Karen Levy and Solon Barocas refer to as “<a href="https://ijoc.org/index.php/ijoc/article/view/7041">refractive surveillance</a>” – a process whereby surveillance measures intended for one group can also impact another.</p> <h2>Predicting crime</h2> <p>At the same time as the supermarkets ramp up the amount of data they collect on staff and shoppers, they are also investing in data-driven “crime intelligence” software. Both supermarkets have <a href="https://www.smartcompany.com.au/industries/information-technology/grocery-chains-surveillance-tech-auror/">partnered with New Zealand start-up Auror</a>, which shares a name with the magic police from the Harry Potter books and claims it can predict crime before it happens.</p> <p>Coles also recently began a partnership with Palantir, a global data-driven surveillance company that takes its name from magical crystal balls in The Lord of the Rings.</p> <p>These heavy-handed measures seek to make self-service checkouts more secure without increasing staff numbers. This leads to something of a vicious cycle, as under-staffing, self-checkouts, and high prices are often <a href="https://www.aap.com.au/news/retail-workers-facing-increased-violence-and-abuse/">causes of customer aggression</a> to begin with.</p> <p>Many staff are similarly frustrated by <a href="https://www.theguardian.com/business/2023/jun/05/coles-woolworths-court-accused-of-underpaying-workers">historical wage theft by the supermarkets</a> that totals hundreds of millions of dollars.</p> <h2>From community employment to gig work</h2> <p>Both supermarkets have brought the gig economy squarely <a href="https://theconversation.com/coles-uber-eats-deal-brings-the-gig-economy-inside-the-traditional-workplace-204353">inside the traditional workplace</a>. Uber and Doordash drivers are now part of the infrastructure of home delivery, in an attempt to push last-mile delivery costs onto gig workers.</p> <p>The precarious working conditions of the gig economy are well known. Customers may not be aware, however, that Coles recently increased Uber Eats and Doordash prices by at least 10%, and will <a href="https://7news.com.au/lifestyle/shoppers-slam-coles-over-major-change-to-half-price-buys-that-will-affect-millions-c-12860556">no longer match in-store promotions</a>. Drivers have been instructed to dispose of the shopping receipt and should no longer place it in the customer’s bag at drop-off.</p> <p>In addition to higher prices, customers also pay service and delivery fees for the convenience of on-demand delivery. Despite the price increases to customers, drivers I have interviewed in my ongoing research report they are earning less and less through the apps, often well below Australia’s minimum wage.</p> <p>Viewed as a whole, Coles’ and Woolworths’ high-tech measures paint a picture of surveillance and control that exerts pressures on both customers and workers. While issues of market competition, price gouging, and power asymmetries with suppliers must be scrutinised, issues of worker and customer surveillance are the other side of the same coin – and they too must be reckoned with.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/224076/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><a href="https://theconversation.com/profiles/lauren-kate-kelly-1262424"><em>Lauren Kate Kelly</em></a><em>, PhD Candidate, ARC Centre of Excellence for Automated Decision-Making and Society, <a href="https://theconversation.com/institutions/rmit-university-1063">RMIT University</a></em></p> <p><em>Image credits: Shutterstock</em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/the-secret-sauce-of-coles-and-woolworths-profits-high-tech-surveillance-and-control-224076">original article</a>.</em></p>

Money & Banking

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Coles shopper humiliated after being accused of shoplifting

<p dir="ltr">A Coles shopper has been left feeling humiliated after they were forced to lift up their shirt to prove they weren’t shoplifting. </p> <p dir="ltr">Tony Jones, 39, was about to pay for his groceries at self-checkout on Saturday morning when he was confronted by the employee of the Brisbane Coles who made the accusation.</p> <p dir="ltr">“And what about what’s under your shirt?” Mr Jones said the staff member loudly asked him, causing the other customers to look around.</p> <p dir="ltr">Mr Jones has a stoma as a result of having his entire bowel removed from bowel cancer a few years ago, and later developed an “extremely obvious” hernia at the site which “sticks out about 15 centimetres from my stomach”.</p> <p dir="ltr">“My initial reaction was flat-out shock, because she didn’t say it in a way of asking me, she flat-out accused me,” he told <em><a href="https://www.news.com.au/finance/business/retail/customer-with-obvious-hernia-humiliated-at-selfservice-checkout/news-story/56980cdcada75ba9ae0cca9cb90c75f0" target="_blank" rel="noopener">news.com.au</a></em>.</p> <p dir="ltr">“She seemed quite proud. Everybody in the self-checkout bay heard what she accused me of, and she walked over to me. I was just stunned, I guess I kind of shut down — I’ve never been accused of being a thief before — so I just lifted my shirt.”</p> <p dir="ltr">After revealing his condition, Jones was left feeling “violated” as the supermarket worker simply said, “Yeah, sorry, we’ve had a few of those lately,” apparently referring to shoplifting incidents.</p> <p dir="ltr">Coles has since apologised to Mr Jones, but that hasn’t made up for the trauma he endured in the supermarket. </p> <p dir="ltr">“I’ve lived here for 12 or 13 years, I’ve been at that Coles plenty,” he said.</p> <p dir="ltr">“Obviously I don’t expect retail staff to recognise everybody … I assume they’ve had some thefts lately, I’m not sure whether they’ve been given instructions to pull up more people because they don’t have a [security] gate yet.”</p> <p dir="ltr">Mr Jones took to Reddit to share the story of his encounter, asking those on the social media site, “Is Coles allowed to ask what’s under my shirt? When it’s just my hernia.”</p> <p dir="ltr">The post quickly went viral, attracting hundreds of comments.</p> <p dir="ltr">“Former loss prevention officer here — they cannot detain you in any way unless they have witnessed you select the goods and witnessed you not take advantage of a reasonable opportunity to pay,” one person wrote.</p> <p dir="ltr">Another woman said, “I have a permanent ileostomy and have had retail workers accuse me of stealing too. It’s annoying because most of the time I wear clothes where the top of it pokes out the top and it’s happened when I’ve worn clothes that completely covered it.”</p> <p dir="ltr">A third person commented, “Gentle reminder Coles turned a record profit in the midst of the Covid recession, then decided to install hard arse security detectors to catch thieves.”</p> <p dir="ltr">Mr Jones said the whole experience left him feeling rattled and upset, especially as he continues to undergo treatment for his condition and prepare for another surgery. </p> <p dir="ltr">“I’m not dealing with it great, if I’m truthful,” he said. </p> <p dir="ltr">“I’m seeing doctors weekly at the moment. Things add up, and getting called out on Saturday, it basically shut me down for the entire day, [left me] for lack of a better word feeling like s**t. I had all eyes on me. I’m not a social person so I just wanted to get out of there to be honest. I don’t think I’ll ever be going back to Coles.”</p> <p dir="ltr"><em>Image credits: Getty Images</em></p>

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"The greatest miracle": Swimming legend's heartwarming family news

<p>Australian swimming legend Ellie Cole has celebrated the "unexpected" arrival of her baby boy. </p> <p>The Paralympic swimming champion took to Instagram to share the news of her son's birth, who arrived three weeks before his due date. </p> <p>Sharing a sweet photo of the new bub wrapped in his hospital blanket, the 32-year-old mum expressed basked in the joy of motherhood. </p> <p>“They say when your own child is born, it is one of the greatest miracles you could ever hope for,” she wrote.</p> <p>“We are feeling so blessed - Felix Parker Cole joined our family this morning, unexpectedly, three weeks early."</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/p/C29McEDhHb0/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/C29McEDhHb0/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Ellie Cole (@elliecoleswim)</a></p> </div> </blockquote> <p>“We know that he will make us see the world in an entirely different way. Welcome to the world, little Felix. All we see is you.”</p> <p>Aussie swimming great Libby Trickett was one of several high-profile stars to pass on their congratulations, while former swimming champ and Seven TV presenter Joh Griggs said, “Oh massive congratulations. How wonderful ❤️❤️❤️”.</p> <p>Cole is Australia’s most decorated female Paralympian who dominated the pool for years before her retirement in 2022, not long after her third Commonwealth Games in Birmingham.</p> <p>In four Paralympics she won 17 medals, including six gold, and at the Comm Games she won one silver and three bronze medals.</p> <p>She recently received a Member of the Order of Australia (AM) award in the Australia Day honours in January.</p> <p><em>Image credits: Instagram / Getty Images </em></p> <p class="css-1n6q21n-StyledParagraph e4e0a020" style="box-sizing: border-box; overflow-wrap: break-word; word-break: break-word; margin: 0px 0px 1.125rem; line-height: 25px; font-size: 1.125rem; font-family: HeyWow, Montserrat, 'Helvetica Neue', Helvetica, Arial, sans-serif; caret-color: #292a33; color: #292a33;"> </p>

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Veteran slams Australia Day “dawn service”

<p dir="ltr">An Australian war veteran has slammed a Sydney council for their decision to hold a dawn reflection service on January 26th, saying it is “disrespectful” to those who fought and died for their country. </p> <p dir="ltr">The Anzac-day style service, held by Sydney’s Waverley council, will acknowledge the resilience and survival of First Nations people, recognising Australia Day as a “day of mourning” for many Indigenous Australians.</p> <p dir="ltr">Michael von Berg, a Military Cross recipient who served as a combat soldier in the Vietnam War, has denounced the council’s decision, saying dawn services should only be held on Anzac Day, as the events are synonymous with honouring past soldiers.</p> <p dir="ltr">“For God's sake. It's a disservice not only to the veteran community but also to First Nations soldiers who fought and died for their country,” he said. </p> <p dir="ltr">Mr von Berg, who claims to have served alongside Aboriginal soldiers on his first tour of Vietnam in the mid-1960s, questioned the purpose of the event, describing it as “cheap symbolism”.</p> <p dir="ltr">“Personally, a dawn service of this nature flies in the face of what they traditionally stand for, which is honouring soldiers,” he said.</p> <p dir="ltr">“This stuff doesn't help anyone. I have nothing but respect for First Nations people but there's got to be another way.”</p> <p dir="ltr">Mr von Berg urged Waverley Council to “seriously reconsider” the event, suggesting they “Hold it on another date.”</p> <p dir="ltr">However, Mayor of Waverley Council Paula Masselos hit back at criticism of the dawn service, given Australia Day was a day of mourning for many First Nations people.</p> <p dir="ltr">“As a Council that is committed to social justice, we understand that January 26 can be a difficult day for many Aboriginal and Torres Strait Islander people and that many in our community are still coming to terms with the result of the Voice to Parliament referendum,” Mayor Masselos said. </p> <p dir="ltr">Australia Day, observed each year on January 26th, marks the landing of the First Fleet in 1788 when the first governor of the British colony of New South Wales, Arthur Philip, hoisted the Union Jack at Sydney Cove. </p> <p dir="ltr">But for many First Nations people, it is regarded as 'Invasion Day' or the 'Day of Mourning' because it marks the beginning of Australia's colonisation. </p> <p dir="ltr"><em>Image credits: Getty Images / Facebook</em><span id="docs-internal-guid-1ab8c0e8-7fff-8bde-2daf-7f474ce062b4"></span></p>

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