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Baggage handler calls out crucial mistake at bag-drop

A ramp agent for a major airline has revealed one crucial mistake that many people make when checking their luggage before they fly. Sharing all the details of the little-known trick on a lengthy Reddit thread, the baggage handler, who has years of experience working with American Airlines, noted an extra step that many people miss to ensure the safe arrival of their bags. "Your bag tag has three 'bingo' stickers with your itinerary on them. Take one off and stick it on your suitcase," the airline worker shared. "This way, even if the bag tag gets torn off at some point, we can still get it to its destination." The stickers look like small barcodes at the very end of the long luggage tag and can simply be pulled off and placed anywhere else on the suitcase. It can also be a good idea to keep one of these small tickets with you, whether on your boarding pass (in an area that doesn’t restrict important information), or simply on an old receipt. That way if your luggage unfortunately goes missing, you have the right barcode and number for your bags to be easily located, wherever they may be. Another thing the baggage handler mentions is the location of the luggage tag. While many signs indicate it should be placed around the side handle (if your case has one), the staff member suggests the top handle is better. "Having the tag on the top handle, which is the one that faces outward on the cart, makes it more likely for mistakes to be caught," he points out. Image credits: Shutterstock

Travel Tips

Pet owner fined $806 over simple mistake

A poodle owner has been fined $806 over a 10-metre walk to the beach. John, who lives a few minutes away from Budd's Beach in Queensland, took his van down to the water's edge and walked roughly 10 metres across the shoreline with his dog Emma by his side. Little did he know that this common act would cost him $806 under new regulations that came into effect on July 31, where pet owners can get fined for not having a pet on a leash or not maintaining proper control of the leash while in public. "I thought that it was very unfair ...I was only traveling from my van to the water," John told A Current Affair. "I wasn't wandering along the footpath or in public areas or anywhere. "I was just passing, travelling from the car to the water... I really didn't think that I was doing anything wrong." John was fined for “failure to exercise effective control of a non regulated dog in a public place”. There are signs further up Budd's Beach that state dogs must be on a leash at all times, and John said he does use a lead when he takes his pup out for a walk. The massive fines are a part of the Queensland government's crackdown on dog attacks, with fines of up to $112,910 for more serious dog attack offences as well as up to three years imprisonment. “Changes were made to the AMCDA due to a rise in complaints about aggressive dogs and dog attacks, and the large number of dog-attack victims admitted to hospital each year in Queensland,” the Queensland government said in a statement online. Another Queensland resident has also been fined under the same laws for having her dog's lead under her foot during a coffee break. “It’s wrong, we are trying to survive and it is another stress I didn’t need,” the resident said. “She was on a lead and collar and she was behaving properly." Images: Nine

Legal

Olympian's life "a living nightmare" after simple self-check out mistake

A former Olympian has spoken about how her life was ruined after she accidentally failed to scan to items at a self-checkout machine in Walmart. Canadian athlete Meaggan Pettipiece, 48, was arrested on March 28 in Indiana for theft, possession of marijuana and possession of a controlled substance. The charges have since been dropped, but Pettipiece lost her prestigious job as the head coach of the Valparaiso University softball team as a result and says her career and reputation have been ruined. The ordeal began when the self-checkout machine at Walmart reportedly failed to scan the asparagus and ham that Pettipiece intended to purchase. Walmart security saw that she failed to scan the items — worth a total of $67 — prompting them to call the police despite her having paid $167 for her other groceries. Pettipiece was arrested and when police searched her they found three disposable vapes in her purse, along with two unopened blister packs containing anti-nausea medication Zofran. The former athlete said the vapes did not contain any nicotine or THC, and the anti-nausea pills belonged to an assistant coach who had asked her to keep them in her purse during a softball game, days before her arrest. “We both forgot about them,” Pettipiece told the National Post. The outlet reported that earlier this month, her lawyer submitted an application for dismissal that included her account of the incident, proof of her assistant’s prescription, and character reference letters. After reading the application, her charges were dropped by justice officials on September 19, but the damage caused by the incident "changed everything". “It is bittersweet,” she told National Post. “I’m happy, obviously, the charges were dismissed. The sad part is the damage it did to my career. It has changed everything in my life.” Pettipiece resigned as head coach of the softball team shortly after the Walmart incident. "It's been five months, a living nightmare. I lost my career, I lost my job, the life I was building and it's been really difficult." Along with the damage to her career, Pettipiece said the effect on her reputation has been equally heartbreaking. “The softball community is a tight-knit group and it (the news) went through like wildfire,” she said. “You really do learn who the people are that really believe in you and trust you and are truly a friend for you." The former athlete is now living in Ohio with her family, and though the charges against her have been dismissed she is worried the damage "can't be reversed". “The tough thing is, how do you get out to people that you are innocent? And this damage was done for something so ridiculous,” Pettipiece told the outlet. “I’m not sure of the future. For now, I’m going to stay at home and focus on my kids. I’d like to figure out which direction I’m going to go in.” Image: Valparaiso University Athletics/ ZikG / Shutterstock.com

Legal

Six old-school strategies to cope with disruptive airport tech

<div class="theconversation-article-body"><a href="https://theconversation.com/profiles/christopher-schaberg-1451119">Christopher Schaberg</a>, <a href="https://theconversation.com/institutions/arts-and-sciences-at-washington-university-in-st-louis-5659">Arts & Sciences at Washington University in St. Louis</a> Ten years ago I wrote a book titled “<a href="https://www.bloomsbury.com/us/end-of-airports-9781501305498/">The End of Airports</a>” about how digital technologies and commercial air travel were on a collision course. Earlier this summer, I was proved right. In July, <a href="https://theconversation.com/massive-it-outage-spotlights-major-vulnerabilities-in-the-global-information-ecosystem-235155">a cybersecurity software outage</a> snarled airports around the world. Airlines took weeks to get back to normal. Delta was particularly <a href="https://www.cnn.com/2024/08/07/business/delta-passengers-sue-crowdstrike-meltdown/index.html">hard hit</a>, with some <a href="https://apnews.com/article/crowdstrike-technology-outage-fallout-delta-c287aaded657a1092724b222435c3d16">7,000 flights canceled</a> and delays lasting well into August. As an expert on air travel who contemplates flight from <a href="https://www.bloomsbury.com/us/textual-life-of-airports-9781441189684/">a humanistic and cultural studies perspective</a>, I think the new technologies woven into air-travel management are a double-edged sword. While they enhance elements of safety and efficiency, they can also make the entire system <a href="https://www.theatlantic.com/ideas/archive/2024/07/crowdstrike-failure-warning-solutions/679174/">more fragile and vulnerable</a>. <h2>The downsides of digital technology</h2> To be fair, aviation depends on technology. Humans would never have gotten off the ground without it. But new technology can create new problems even as it solves old ones. The latest digital tech offers necessarily imperfect ways to manage a vast, intricate network of places, machines and people. And as the computer systems get more fine-tuned and integrated, they also can result in catastrophic failures, precisely because of the connective nature of tech. And let’s not even talk about <a href="https://theconversation.com/how-hot-weather-and-climate-change-affect-airline-flights-80795">the weather</a>. The past summer’s <a href="https://www.cbsnews.com/news/crowdstrike-outage-bug-bad-data-falcon-update-microsoft/">software glitch event</a> won’t be the last time some unforeseen variable brings air travel to a halt. Fortunately, travelers don’t have to depend solely on airport technology systems or our own smart devices for seamless travel. Here are six analog strategies that travelers can use to cope with air travel debacles: <h2>Old-school flying suggestions</h2> <ol> <li> Pack smart for potential delays. Make sure you have a carry-on that includes whatever you’d need for an unplanned overnight stay at a hotel – or worse, on an airport floor. Take <a href="https://www.tsa.gov/travel/security-screening/liquids-rule">Transportation Security Administration-approved toiletries</a> and enough clothes so you can deal with a layover somewhere you didn’t expect. And wear comfortable shoes. </li> <li> Be kind to airline employees and airport staff, who can’t control delays or cancellations. Remember that no one airline employee can automatically fix the problem when a software malfunction happens or a freak storm grounds planes. But if you are kind and patient, an airline employee may just comp you a hotel room or give you a more generous rebooking arrangement. Also: It’s just the humane thing to do. </li> <li> Purchase your tickets directly from airlines. It’s not worth saving $20 or $50 on a ticket deal from a third-party vendor. When delays and cancellations happen, if you have such a ticket, the airline will have less interest in aiding you. Buying tickets directly from the airline will help you get back in the air quicker. </li> <li> Have a plan B. In the event that your connecting flight is canceled mid-trip, have you contacted someone you know in that city? Or have you researched hotels easily accessible from the airport? What would it take to get a comfortable spot for a night? A little homework can go a long way if you end up stranded. </li> <li> Bring healthy snacks and other supplies. It’s smart to pack vitamins, zinc, hydration packets, a reusable water bottle, medications, hand sanitizer, or whatever helps bolster your health during a travel stint. If you get waylaid for a few hours or overnight, preplanning some self-care items can help you avoid contagious illnesses and general fatigue. </li> <li> Enjoy the airport. It’s a fascinating place where so many people converge. If you’re <a href="https://stuckattheairport.com">stuck at the airport</a> for several hours, use that time to find interesting things in the concourses. You might discover art shows, a great bookstore, a yoga room or a movie theater. It can be tempting to just stand around the gate area and seethe. But it’s more fun to move around the airport and explore what’s there.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/237372/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> </li> </ol> <a href="https://theconversation.com/profiles/christopher-schaberg-1451119">Christopher Schaberg</a>, Director of Public Scholarship, <a href="https://theconversation.com/institutions/arts-and-sciences-at-washington-university-in-st-louis-5659">Arts & Sciences at Washington University in St. Louis</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/if-new-technologies-snarl-your-airline-experience-here-are-old-school-strategies-to-cope-237372">original article</a>. </div>

Travel Trouble

Dad fined $1,200 for 'critical' seatbelt mistake

At the start of last month, Queensland authorities increased driving fines to a record high, with the value of a penalty unit increasing by 4.2 per cent. One Aussie dad found out the hard way this week after he copped a $1,209 fine when he was stopped by police during a traffic operation as part of the state's Road Safety Week and found that his two kids did not have their seatbelts fixed correctly. They found the 5-year-old boy not properly secured in his booster seat, while a 6-year-old boy, who was seated in the right-side back seat, was found to have the middle seat belt wrapped around his neck. The hefty fine also comes with 4 demerit points. Queensland Police have warned their motorists about increased police vigilance on their roads. "Failure to wear a seatbelt is one of the leading causes of road crash deaths. Unrestrained drivers and passengers are eight times more likely to be killed in a road crash," Acting Inspector Kylie Doyle said. "If this driver had been in a crash, it would have likely resulted in significant, possibly life-threatening injuries for these children." Following the state's move to increase the value of a penalty unit, drivers caught using their phone or not wearing a seatbelt properly will now pay a fine of over $1,200. Drivers caught speeding more than 30km/h over the speed limit are also forced to pay over $1,200. Based off the average salary in the state, this means that drivers caught for such infringements would be paying around 65 per cent of their weekly salary on the fine. Authorities across the country have been cracking down on driver misbehaviour in attempt to reduce the number of road fatalities. "It is critical we all play our part to be safer on Queensland roads," Acting Inspector Kylie Doyle warned motorists on Tuesday. Image: Songsook / Shutterstock.com

Travel Trouble

Billionaire tech tycoon and daughter missing after tornado strikes

Six people, including a billionaire tech tycoon and his daughter, have been declared missing off the coast of Sicily after a tornado struck the area, causing their luxury super yacht to capsize and sink. Four British are reportedly among six people missing at sea, including billionaire Mike Lynch and his 18-year-old daughter Hannah. At the time of the tragedy, 22 people were onboard and 15 were rescued by coastguard patrol boats and firefighters, including Mr Lynch’s wife Angela Bacares. The coast guard said that divers had been sent to inspect the wreck of the Bayesian, which was lying at a depth of 49 metres. Authorities confirmed that one body, believed to be that of the yacht's chef, has been found during their search of the vessel's hull. Charlotte Golunski, who was on board the vessel, told local news outlet La Repubblica newspaper of how she saved her daughter Sofia as the boat sank. She said, “I held her afloat with all my strength, my arms stretched upwards to keep her from drowning." “It was all dark. In the water I couldn’t keep my eyes open. I screamed for help but all I could hear around me was the screams of others.” Charlotte, her husband James and their daughter Sophia are among those onboard being treated at hospital. The captain of a nearby boat, Karsten Borner, said that when the storm hit he turned the engine on to keep control of the vessel and avoid a collision with the Bayesian. "We managed to keep the ship in position and after the storm was over, we noticed that the ship behind us was gone," he said, adding that the Bayesian "went flat on the water, and then down." Storms and heavy rainfall have swept down Italy in recent days after weeks of scorching heat, which had lifted the temperature of the Mediterranean sea to record levels, raising the risk of extreme weather conditions, experts said. Image credits: AFP/Alberto Lo Bianco/LaPresse/Shutterstock Editorial

Travel Trouble

How to help your grandkids avoid the same food mistakes you made

For parents and grandparents, often the biggest challenge is knowing what foods you should provide for your children, particularly if you have a picky eater. I am a father, so I know firsthand how fussy children can be, even more so at the end of the day when they are feeling shattered. Many parents see mealtimes as an opportunity to fill ’em up and get ’em out, which teaches your child that food is all about being ‘fast’ and unintentionally promotes a set of food-related behaviours that research tells us leads to negative health outcomes. I realise that with the endless demands of modern life, mealtimes can feel like yet another repetitive chore to get through, but I’m going give it to you straight: you wouldn’t light up a cigarette in your child’s mouth, and you wouldn’t let your child drink a can of beer, because you know the damage that this does to them. Over time, processed Western food can be just as detrimental to a person’s health as a cigarette or beer. Saving time or placating children by giving them processed food will simply lead to a new generation that struggles with obesity, diabetes, heart disease and other underlying health concerns. Breaking out of these lifelong food habits and ways of thinking is hard to do, which is why so many people don’t. Dealing with fussy eating is one of the most significant – and stressful – challenges many parents face, leaving them frustrated and worried about their child's nutrition, development and health. But fussy eating is normal – in fact, all parents should expect their child to go through a fussy eating phase. The science of why children are fussy eaters The reason why children predominantly go through a period of fussy eating is basic biology – the roots of this behaviour can be traced back to our hunter-gatherer ancestors and their development of a range of physiological responses for survival. This included developing ‘food fussiness’ – a natural aversion to unfamiliar foods and bitter flavours – like vegetables – to avoid ingesting potential toxins. Additionally, as our hunter-gatherer ancestors often experienced extended periods of food scarcity, they learned to seek out and store high-energy, palatable foods found in nature that were also high in natural sugars, fat and protein, such as fruits, honey, meat and nuts, to avoid starvation. As well as offering the best ‘bang for buck’ calorie-wise, these foods also provided a natural high and sense of satisfaction, triggering the release of feel-good chemicals called endorphins and learning chemicals called dopamine, which enabled our ancestors to remember the pleasure associated with eating that food and trigger a response the next time they saw it. So, when your child pushes back on the vegetables, there’s an evolutionary reason why! Seven things you can do to overcome fussy eating Fortunately, there are some simple – but effective – things you can do to support introducing healthy foods to your child or grandchild and overcome fussy eating: 1. Never bribe or force them to eat everything on the plate. You may have been brought up to do this, but it is wrong advice. Forcing them to eat is only disrupting their appetite regulation; let them dictate how much they eat. 2. Involve your child in meal preparation and cooking. Getting your child’s assistance with food shopping and preparation tasks is guaranteed to make them curious about the meal they’ve helped create and more willing to taste it. 3. Eliminate mealtime distractions. Turning off the television and putting the devices away will make sure your child can focus on the important task of tasting and fully experiencing new foods. 4. Wind back the clock and gather everyone around the dinner table. We all know that kids closely observe and mimic their parents so the best way to overcome fussy eating is by showing enthusiasm for trying new foods and a positive attitude toward healthy eating. 5. Offer small portions. Serving new foods in smaller servings will ensure you don’t overwhelm your child with new tastes and allow them to let you know if they’d like more of what they’ve tasted. 6. Resist the urge to make another meal. While it’s tempting to offer an alternative when your child refuses a meal, it creates more problems than it solves, teaching fussy eaters they can get the foods they like by refusing to eat what’s been served. 7. Don’t use food as a reward or punishment. Every parent has been there – trading the promise of a yummy dessert for two more bites of beans – but this practice only creates unhealthy associations with healthy foods. Your children will learn from what you do and eat; this goes for all facets of life, but none more so than what is placed in front of them at the dining table. You hold the keys to your child’s food future. <img src="https://oversixtydev.blob.core.windows.net/media/2024/08/dr-nick-fuller.jpg" alt="" width="1280" height="720" /> Dr Nick Fuller, The University of Sydney and Royal Prince Alfred Hospital, and author of the new book <a href="https://www.penguin.com.au/books/healthy-parents-healthy-kids-9780143791119" target="_blank" rel="noopener">Healthy Parents, Healthy Kids</a>, published by Penguin Books. Image credits: Shutterstock

Body

Happy Days star's warning to tourists after costly mistake

Happy Days star Henry Winkler has issued a warning to fans about rickshaw rides in London, after he was charged £134 (AU$250) for a short trip. The star revealed on X, formerly Twitter, that he was left with the huge bill after taking a ride on the pedicab, and attached a picture from the back of the rickshaw. “TRAVEL TIP: Do not take one of these bicycle taxis without absolutely negotiating the price first. This person in London rode us around in circles then finally to our destination seven blocks away … for $170 US!" he wrote. “My fault, I paid, but passenger beware! A few hours later, he reiterated his point and added: "Can NOT say this enough." Fans were quick to back the veteran actor, with one saying: “How can the guy do The Fonz like that?” Others urged him to take the tube or a cab instead, with one writing: "I would've taken you for free." <blockquote class="twitter-tweet"> TRAVEL TIP: DO NOT take one of these bicycle taxis without absolutely negotiating the price first. This person in London rode us around in circles then finally to our destination 7 blocks away...for $170 US! My fault, I paid, but passenger beware! <a href="https://t.co/l9yxNUkOuM">pic.twitter.com/l9yxNUkOuM</a> — Henry Winkler (@hwinkler4real) <a href="https://twitter.com/hwinkler4real/status/1808556199824273671?ref_src=twsrc%5Etfw">July 3, 2024</a></blockquote> Another former cab driver added: "London cabbies are known for being honest, knowledgeable, and decent-It takes a full year for someone to gain all the Knowledge necessary to become a cab driver. I believe they drive black cars. Anyway, this is a former cabbie telling you to grab a real cab." To which Winkler replied: "I did all the time. For that moment I LOST my mind." According to the U.K's Local Government Association, pedicabs have been able to charge extortionate prices because they are "exempt from the regulations which cover taxis and private hire vehicles. "They do not need a [license] to operate, are able to set their own prices and are not subject to checks on the safety and ability of their drivers, or the road worthiness of their vehicles." However, Transport for London is stepping in to license rickshaw riders and regulate their fares to bring it into line with other forms of transport in the city. Image: Mark Doyle/ Shutterstock Editorial

Travel Trouble

Costly mistakes to avoid when travelling

While travelling the world is an exciting and joyous way to spend your time, getting caught up in devious scams can sour even the best holiday. Whenever you hit the road, there are a few measures you can take to avoid being hit by hackers and sneaky scammers, and enjoy your holiday to the fullest. When it comes to online scams, some countries are more vulnerable than others, as NAB Executive, Group Investigations Chris Sheehan says. "Just like you'd plan visas and check the weather at your destination, it's also vital to be aware of common scams in the countries you're visiting so you can recognise the red flags and protect yourself," he said. When travelling in a new country, it’s important to be wary of accommodation or booking website impersonation scams, ticket scams for major events, as well as overcharging or wrong charge scams. "The pressure to act now is a red flag in ticket and accommodation scams, while overcharging or wrong charging scams play on distraction and a lack of detail," Chris says. "Letting your bank know where and when you're travelling can help with more accurately monitoring your transactions for suspicious activity while you're away." Another thing to be wary of when on holiday is to avoid posting your real-time location on social media, or inadvertently sharing sensitive travel documents can expose you to serious risks. Broadcasting your whereabouts can make you vulnerable to various risks, including burglary, stalking, and other personal safety threats, while criminals can take advantage of the information you share to target you or your unoccupied home. Travel expert Trevor Cooke from <a href="https://earthweb.com/">EarthWeb</a> says its best to wait until you’ve moved on until you share your location online. "If you really want to share the location of where you travelled to, wait until you're already at the next location or back home," he says. "By delaying your posts, you can still share your experiences without compromising your safety." Another thing to keep in mind when you’re next hitting the road is to be wary about unknowingly posting personal information online, such as your boarding pass. "Many people don't realise how much personal information is on your boarding pass and other temporary travel documents," says security expert Trevor. "Boarding passes, for instance, contain sensitive data such as your full name, frequent flyer number, and a barcode that can be scanned to reveal even more information. This data can be used by criminals for identity theft, unauthorised access to your accounts, and other malicious activities." "To protect yourself, always double-check that any picture you upload does not include your boarding pass, travel itinerary, hotel receipts, or any other sensitive information," Trevor adds. Image credits: Shutterstock

Travel Tips

COVID vaccines saved millions of lives – linking them to excess deaths is a mistake

<div class="theconversation-article-body"><a href="https://theconversation.com/profiles/paul-hunter-991309">Paul Hunter</a>, <a href="https://theconversation.com/institutions/university-of-east-anglia-1268">University of East Anglia</a> A recent <a href="https://bmjpublichealth.bmj.com/content/2/1/e000282">study</a> has sparked another <a href="https://nypost.com/2024/06/06/us-news/covid-vaccines-may-have-helped-fuel-rise-in-excess-deaths-since-pandemic-study/">round of</a> <a href="https://www.telegraph.co.uk/news/2024/06/04/covid-vaccines-may-have-helped-fuel-rise-in-excess-deaths/">headlines</a> <a href="https://www.gbnews.com/health/covid-vaccine-side-effects-deaths">claiming</a> that COVID vaccines caused excess deaths. This was accompanied by a predictable outpouring of <a href="https://x.com/DrAseemMalhotra/status/1797922073798717524">I-told-you-sos</a> on social media. Excess deaths are a measure of how many more deaths are being recorded in a country over what would have been expected based on historical trends. In the UK, and in many other countries, death rates have been higher during the years 2020 to 2023 than would have been expected based on historic trends from before the pandemic. But that has been known for some time. A couple of years ago I wrote an article for <a href="https://theconversation.com/summer-2022-saw-thousands-of-excess-deaths-in-england-and-wales-heres-why-that-might-be-189351">The Conversation</a> pointing this out and suggesting some reasons. But has anything changed? The authors of the new study, published in BMJ Public Health, used publicly available data from <a href="https://ourworldindata.org/COVID-vaccinations">Our World in Data</a> to determine which countries had “statistically significant” excess deaths – in other words, excess deaths that couldn’t be explained by mere random variation. They studied the years 2020 to 2022 and found that many, but not all, countries did indeed report excess deaths. The authors did not try to explain why these excess deaths occurred, but the suggestion that COVID vaccines could have played a role is clear from their text – and indeed widely interpreted as such by certain newspapers. There is no doubt that a few deaths were associated with <a href="https://journals.sagepub.com/doi/full/10.1177/25166026211053485">the COVID vaccines</a>, but could the vaccination programme explain the large number of excess deaths – 3 million in 47 countries – that have been reported? Based on <a href="https://www.ons.gov.uk/peoplepopulationandcommunity/birthsdeathsandmarriages/deaths/articles/excessdeathsinenglandandwales/march2020todecember2021">death certificates</a>, during 2020 and 2021 there were more deaths from COVID than estimated excess deaths in the UK. So during the year 2021 when most vaccine doses were administered, there were actually fewer non-COVID deaths than would have been expected. It was only in 2022 that excess deaths <a href="https://www.ons.gov.uk/peoplepopulationandcommunity/birthsdeathsandmarriages/deaths/articles/deathregistrationsummarystatisticsenglandandwales/2022">exceeded COVID deaths</a>. If the vaccination campaign was contributing to the excess deaths that we have seen in recent years, then we should expect to see more deaths in people who have been vaccinated than in those who have not. The most reliable analysis in this regard was done by the UK’s <a href="https://www.ons.gov.uk/peoplepopulationandcommunity/birthsdeathsandmarriages/deaths/articles/excessdeathsinenglandandwales/march2020todecember2021">Office for National Statistics (ONS)</a>. In this analysis, the ONS matched death registrations with the vaccine histories of each death recorded. They then calculated “age-standardised death rates” to account for age differences between those vaccinated and those not. What the ONS found was that in all months from April 2021 to May 2023, the death rate <a href="https://www.ons.gov.uk/redir/eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpbmRleCI6MSwicGFnZVNpemUiOjEwLCJwYWdlIjoxLCJ1cmkiOiIvcGVvcGxlcG9wdWxhdGlvbmFuZGNvbW11bml0eS9iaXJ0aHNkZWF0aHNhbmRtYXJyaWFnZXMvZGVhdGhzL2RhdGFzZXRzL2V4Y2Vzc2RlYXRoc2luZW5nbGFuZGFuZHdhbGVzIiwibGlzdFR5cGUiOiJyZWxhdGVkZGF0YSJ9.Cot-XDe8Rr07paGllBNnVVz1nTqnXfVafn2woA3tk0c">from all causes was higher</a> in the unvaccinated than in people who had been vaccinated at least once. That deaths from all causes were lower in the vaccinated than the unvaccinated should come as no surprise given that COVID was a major cause of death in 2021 and 2022. And there is ample evidence of the <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10492612/">protective effect of vaccines</a> against severe COVID and death. But what is even more convincing is that, even when known COVID deaths were excluded in the ONS report, the death rate in the unvaccinated was still higher, albeit not by very much in more recent months. Some COVID deaths would certainly not have been recognised as such. But, on the other hand, people with chronic conditions, such as diabetes, were a high priority for vaccination. And these people would have been at increased risk of death even before the pandemic. <h2>Possible causes</h2> If the vaccine is not the cause of the excess deaths, what was? The major cause of the excess deaths reported in the first two years of the BMJ Public Health study was deaths from COVID. But by 2022, excess deaths exceeded COVID deaths in many countries. Possible <a href="https://theconversation.com/summer-2022-saw-thousands-of-excess-deaths-in-england-and-wales-heres-why-that-might-be-189351">explanations</a> for these excess deaths include longer-term effects of earlier COVID infections, the return of infections such as influenza that had been suppressed during the COVID control measures, adverse effects of lockdowns on physical and mental health, and delays in the diagnosis of life-threatening infections as health services struggled to cope with the pandemic and its aftermath. We do need to look very carefully at how the pandemic was managed. There is still considerable debate about the effectiveness of different behavioural control measures, such as self-isolation and lockdowns. Even when such interventions were effective at reducing transmission of COVID, what were the harms and were the gains worth the harms? Nevertheless, we can be confident that the excess deaths seen in recent years were not a consequence of the vaccination campaign.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/231776/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/paul-hunter-991309">Paul Hunter</a>, Professor of Medicine, <a href="https://theconversation.com/institutions/university-of-east-anglia-1268">University of East Anglia</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/covid-vaccines-saved-millions-of-lives-linking-them-to-excess-deaths-is-a-mistake-231776">original article</a>. </div>

Body

4 anti-ageing mistakes most women make

While there’s no denying it, wrinkles are just part of the natural ageing process, there are some mistakes we all make that will speed up the ageing process. So if you want to keep your youthful glow for longer, be sure to avoid these beauty blunders. Skipping sunscreen READ CAREFULLY: Sunscreen IS THE ultimate anti-ageing tool. Even when it’s not beach-worthy weather outside, but the sun’s UV rays can still damage your skin. This is namely photoageing, the wrinkling, spotting and loss of elasticity caused by exposure to sun. So as part of your daily routine, make sure you slip, slap, slop. Rubbing tired eyes While we’re all guilty of this seemingly harmful action, did you know that simply rubbing your eyes will stretch delicate skin and may cause it to slacken? The skin around our eyes and on our eyelids is the most sensitive and least elastic on our face and the most vulnerable... so keep your fingers away. Skimping on sunglasses As well as being a fashionable accessory, sunglasses also do wonders to minimize lines around your eyes. Shading your eyes from the sun’s glare prevents squinting and crow's feet wrinkles, of course, but it also shields delicate skin from the destructive onslaught of UV rays. Make sure you opt for a pair with UV protection. Neglecting your neck, chest and hands The delicate skin of these areas lack the oil glands of other areas of skin, which results in dryness and accelerated aging. Plus, these areas are often fraught with sunscreen neglect. As well as remembering to apply sunscreen to these areas you should also pay attention to them by applying an anti-ageing serum. Image credits: Shutterstock

Beauty & Style

Common mistakes pet owners make

While most pet owners have the best of intentions, sometimes not everyone is aware of the mistakes they are making or the things they could be doing better. Here’s a list of common mistakes pet owners make. How many are you guilty of? Lack of exercise While each breed and species is different in reference to their specific exercise needs, one thing stays the same: every animal requires daily exercise. When working out what is the correct amount for your animal, you need to look at their age, species and breed. And before you go thinking of daily exercise at a chore, remember this: exercise should be fun! It can include play time, walks, jogs, runs, agility training and more. Always consult with your local vet if you want to know the specific exercise guidelines for your pet. No behavioural training When bringing a new animal into your home and family, adequate training is so important. Does your animal know how to take commands? It’s important to be able to teach your pet things and that they respect you. Remember the saying: You can’t teach an old dog new tricks? Well, that’s right. Investing the time to go through behavioural training from the start will help save you time and frustration in the long run. Your pet is bored often Just like humans, pets too get bored. Playing games with your furry friend – such as teaching them tricks or providing them with the toys and space to do interesting things – will do wonders in ensuring their mind is constantly developed. If your pet is stimulated, it should stop them from destroying the house, and your things, when you’re out. Poorly looked after teeth A common mistake a lot of pet owners make, is not brushing often enough – or at all – their pet’s teeth. After all, dental hygiene is one of the most important health issues animals face. The good news is this is avoidable by regularly brushing your pet’s teeth and checking on their oral hygiene. Anything out of the ordinary may be an indication of infection, but when caught early, can be more easily treated. So ensure you book in regular visits at the vet to check your furry friend’s mouth too. Not enough trips to the vet Just as it is important for humans to go to the dentist and doctor for check-ups and shots regularly, visiting the vet and keeping up with a vaccination schedule is equally as important. If not more so, as pets cannot tell you when something is wrong. Booking into to see the vet every so often will ensure your pet is healthy and blossoming for years to come. Image credits: Shutterstock

Family & Pets

Scarlett Johansson slams tech giant's AI update

Scarlett Johansson has issued a furious public statement, claiming that tech giant OpenAI used a voice that is “eerily similar” to hers in the latest version of ChatGPT. In the statement published by NPR, the actress claimed that OpenAI CEO Sam Altman had approached her last year asking if she would be interested in voicing their new AI voice assistant. After further consideration and "for personal reasons" she rejected the offer. She claimed that Altman then reached out to her agent again just days before the AI voice assistant was released, but before she had a chance to respond, the voice "Sky" was released. “When I heard the released demo, I was shocked, angered and in disbelief that Mr Altman would pursue a voice that sounded so eerily similar to mine that my closest friends and news outlets could not tell the difference,” she said in the statement. She also said that the similarity seemed intentional, as Altman tweeted the word "her" upon Sky's release, which is the same name as a 2013 movie she was in where she voiced a chat system. “In a time when we are all grappling with deepfakes and the protection of our own likeness, our own work, our own identities, I believe these are questions that deserve absolute clarity,” the actress said in her statement. “I look forward to resolution in the form of transparency and the passage of appropriate legislation to help ensure that individual rights are protected.” OpenAI announced that it had paused the use of the “Sky” voice on Sunday, and insisted that it wasn't Johansson's voice, but another actress. “We believe that AI voices should not deliberately mimic a celebrity’s distinctive voice — Sky’s voice is not an imitation of Scarlett Johansson but belongs to a different professional actress using her own natural speaking voice,” the company wrote. Image: Alessandro Bremec/NurPhoto/ Shutterstock Editorial

Legal

8 mistakes that make your hair thin

Despite how many products you put load it up with, hair thins with age and there is scarcely anything that you can do to completely fight nature. What you can do is go into prevention mode as early as possible. There are many simple things that we do to our hair daily that is actually causing it a lot of stress and in many cases causing it to thin. So rather than a trip to the hairdresser every other week or falling for flashy and expensive products on cheap advertisements, follow these 8 simple tips to avoid damaging your hair and losing what you have. 1. Hot showers We all know that hot water can dehydrate our skin, but did you know the same rule applies to your hair? Ryan Welter, MD, a Boston-based hair transplant surgeon explains; “Not only are you washing your hair’s protecting oils down the drain, but the heat throws your scalps pores into overdrive to keep up with oil production, which can damage the root and lead to additional shedding.” 2. Using too many heat tools Ironic, isn’t it? All that that drying and curling we do to make our hair look fabulous is actually doing it the most damage. Not everyone is a wash-and-wear kind of person, though, so if you really can’t part with your heated tools, make sure you prep your strands with a heat protection spray. Also, they may be more expensive but ceramic plated tools are ten times better for your hair. The ceramic plate has a uniform heating system that makes it impossible for it to overheat and cause damage to the hair from burning. Additionally, you’ll get a better aesthetic result. 3. Crash dieting Your diet affects everything, so it’s no surprise it effects your hair. Under eating forces, the body to direct the little energy it has to perform essential functions –like helping your heart pump blood-so generating new hair falls by the wayside. The good news is that you can eat certain foods for positive hair health. Lean protein like fish, chicken, lentil and beans all promote growth. Hair is primarily made of protein so it will make or break your hair. You should aim for about 46 grams per day. 4. Styling when wet Our strands are never more fragile, and prone to breakage, than when they’re saturated with H20 – this is because the protective cuticle is slightly raised. Brushing or combing locks in the shower, then following with aggressive towel-drying and prompt styling is a recipe for swift breakages. To avoid this, let your hair dry as naturally as possible when you get out of the shower and wait patiently before styling. 5. Let’s talk about the colour If your hair is dyed, and especially if it’s bleached, you will be more prone to breakage. However, there are many ways to avoid this. If you can’t be bothered fussing with various different treatments, simply leave your conditioner on for a few minutes rather than washing straight out. This will act like a hair treatment or mask without the hefty price tag. Alternatively, Moroccan oil is naturally high in fatty acids and vitamin E, making it a good treatment for damaged hair. Use sparingly on the ends, it only takes a few minutes to apply. 6. Opting for tight hairstyles If you wear your hair back in a tight hairstyle, like a ponytail or bun, chances are it’s contributing to your thinning hair. Pulling on the hair follicles too tightly puts tension on them, damaging them and creating scars that destroy them permanently. This can lead to alopecia, a condition that permanently weakens the follicle and makes it impossible for hair to grow again. 7. Over-shampooing The purpose of shampooing your hair is to cleanse the hair and scalp of oil and product build up. However, there is actually such thing as over-shampooing. This can wash away your hairs natural moisture that helps your hair look healthy and dries it out. This is especially true if you’re using a shampoo that’s more tropical scented foam than nutrition for your hair. So how much should you wash it? Unfortunately, there’s no specific algorithm. See what works best for you, stick to it, and always be gentle. 8. Using the wrong brush Something as simple as using the wrong hairbrush could be doing you a world of damage. Unfortunately, the thinner your hair, the more damage brushing in general will do. Stick to coming and wide bristle brushes as to not aggravate delicate hair cells. For slick, slightly damp hair, natural-bristle brushes are best and for those who can get away with it, stick to a comb and nothing but the comb. Just be sure to check the teeth for seams or roughness. Finally, always go by the golden rule; if something is going to harm your skin, it’s going to harm your hair. Image credits: Shutterstock

Beauty & Style

"A Duck-Filled Platypus?!": Wheel of Fortune contestant's $10k mistake

A Wheel of Fortune contestant has made a hilarious mistake that cost her US$7250 ($10,900) with viewers blasting her on social media for not knowing the painfully obvious answer. During an episode of the American game show this week, Floridian contestant Kimberly Wright failed to complete the puzzle when she picked the wrong letter, according to Fox News. The puzzle board read “D U _ _ – _ _ L L E D PLATYPUS,” and Wright chose to spin the wheel which landed on the Express wedge. “I’m going to call an F,” she said, which elicited groans from audiences in the studio. Wright believed that the answer was “duck-filled platypus”, when it was “duck-billed platypus" an animal native to Australia, and many fans were in disbelief over her "painful" mistake. “I have never been more enraged watching wheel of fortune,” one fan wrote in response to a clip of the viral moment. “Oh my, that was painful. F?? She thought the platypus was filled? with what exactly?” another tweeted. “F***** brutal,” a third agreed. “Where did this lady think an F was going to go in this puzzle?" a fourth asked, while another wrote: “wheel of fortune puzzle was clearly duck-billed platypus and the lady asked for an F she’s like reverse autocorrect.” “A Duck-Filled Platypus!?” another chimed in. “Oh, I hope Red isn’t on social media. She gonna get blasted for missing that puzzle,” wrote another viewer. Image: News.com.au/ Wheel of Fortune

6 kitchen mistakes you don’t know you're making

The kitchen is the heart of the home, but it can also be an area where we make the most mistakes in the way we use it. Check out our top tips to help keep your kitchen ship-shape. Clean the inside of the dishwasher You may not realise that the appliance that keeps everything clean can in fact be quite dirty. The inside of the dishwasher can be a breeding ground for bacteria. Run a hot cycle with nothing but a cup of white vinegar in the top and bottom shelves. Then simply wipe clean the sides and seams of the dishwasher. Don’t wash your chicken You may think this is necessary, but in fact washing your chicken can spread bacteria across your work surface, towels, cloths, and your hands. You can avoid it altogether as cooking will get rid of anything harmful on your meat. Change your kitchen towel The towel can be harbouring many kinds of bacteria, so it’s best to change them daily. Don’t rely on the sniff test to see if it needs a wash. A dirty towel used to dry your clean dishes can quickly spread germs that can make you sick. Avoid putting wooden items in the dishwasher The heat from the appliance can cause wooden items to warp and crack. That means wooden chopping boards, salad servers, or pots and pans with wooden handles need to be hand washed. Never wipe up floor spills with the dishcloth or tea towel If you wipe up some spilled milk off the floor and then use that same cloth to wipe your bench, germs can quickly spread. Same goes with a tea towel. Always use paper towel for cleaning mess from the floor. Fix leaking taps It’s too easy to ignore the drip drip of a leaky tap. But did you know a leaking tap could use over 6,000L of water in a month? Save the Earth (and reduce your water bill) by staying on top of any leaks around the home. Have a separate chopping board for meat Cross contamination can occur if you chop raw meat on a chopping board and then use it later (even after cleaning) for chopping fruit or vegetables. It’s best to have a board designated just for meat – it’s great if it’s a different colour to your everyday boards. Wash in hot soapy water after each use. Image credits: Getty Images

Home & Garden

Tourist slapped with $225k bill after simple mistake

An American tourist has revealed the moment he was charged with a $US143k (AU$225k) bill after a short holiday to Switzerland. Rene Remund and his wife Linda went on the trip last September. Prior to their travels, Remund made sure to inform his mobile phone provider, T-Mobile, that he was going overseas and as a customer of 30 years, he was told he was “covered”. So, with no worries at all, the tourist shared photos of his moments in the Swiss countryside with friends and family via photo messages. Imagine his surprise when he came home to a six-figure bill, after he racked up thousands and thousands of dollars in daily roaming costs. “I get this T-Mobile bill and it doesn’t bother me very much because I was reading $143,” he explained, adding it wasn’t until he went to pay the bill that he realised a few more zeros were involved. “I look at the bill and I say, ‘excuse me’,” he said. “$143,000 … are you guys crazy?” According to the bill, Remund had racked up 9.5 gigabytes of data while in Europe, which cost him thousands of dollars each day. While it wasn't a huge amount of data, not being covered by roaming fees will cause a user to run up a huge bill very quickly. “I called [T-Mobile] and the girl put me on hold for a while,” he explained. “She said let me check this out and I’ll get back to you. She gets back and says, yeah this is a good bill. “I said, ‘what do you mean it’s a good bill?’ And she says ‘well, this is what you owe’. “I said ‘you’re kidding me … you’re crazy’.” After confirming that his bill was in fact AU$225,000, Remund hired a lawyer to argue the fact that he was covered for international roaming. His lawyer issued a letter to the president of T-Mobile, and they only received a reply a few days ago. The letter from T-Mobile allegedly said that the service provider was “sorry” for the charges, and that Remund would receive a “credit” to eliminate the entire bill. In an email shared to local media Scripps News Tampa, the mobile phone provider said that customers should always “check the travel features of their plan, such as international data roaming, before departing”. “If a customer is on an older plan that doesn’t include international roaming for data and calling, they’ll need to make sure they’re using aeroplane mode and wi-fi when using data to be certain the device doesn’t connect to an international network.” <em style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-size: 16px; vertical-align: baseline; color: #323338; font-family: Figtree, Roboto, 'Noto Sans Hebrew', 'Noto Kufi Arabic', 'Noto Sans JP', sans-serif; background-color: #ffffff; outline: none !important;">Images: ABC Action News

Travel Trouble

Mistake in email causes Virgin Australia passenger to miss flight

A Virgin Australia passenger was left $800 out of pocket after he arrived at a closed check-in desk despite arriving well before the departure time, and he now believes that it's because of a mistake in the email he received from the airline. Max Cameron, 64, flies several times a week between Launceston airport in Tasmania and Melbourne for work, and received an email from the airline saying his flight was delayed back in January. "I got a text and an email from Virgin saying, very sorry to let you know your plane has been delayed by 45 minutes," he told Yahoo News Australia. The email also read "Check-in will now close 30 minutes prior to this time." "I thought, well done Virgin. You've come through… you've let me know when I have to be there. And as a result, I got out to the airport at 9:25pm for a 9:45pm closure of check-in," Cameron said. However when he arrived there was "literally not one person in the Virgin terminal," so he eventually had to leave, with no choice but to buy another flight ticket which cost him $800 including extra accommodation and transport costs. "I put my tail between the legs, went back and bought another ticket. I was very annoyed about that but I had no choice... check-in closed early," he said. After submitting an enquiry to the customer service team, they told him he had to arrive 30 minutes before the original departure time - a different instruction to what he received in the email, with the revised departure time. At the time, the enquiry was closed and the team said he would not receive any compensation. Cameron, who was unsatisfied with the response, then spoke to a supervisor at the airport, who told him: "Oh my God, it looks like they sent you the wrong email". According to Yahoo News Australia, Cameron reportedly did receive incorrect information which led him to miss his flight. Cameron has since been in touch with the airline and hopes to be reimbursed, but remains "unhappy" after what he had to go through. "It's not the money but the lack of accountability... there is no service mentality anymore," he said. "What Virgin has done to me is just so wrong". <em style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-size: 16px; vertical-align: baseline; color: #323338; font-family: Figtree, Roboto, 'Noto Sans Hebrew', 'Noto Kufi Arabic', 'Noto Sans JP', sans-serif; background-color: #ffffff; outline: none !important;">Images: Yahoo News / Getty

Travel Trouble

The secret sauce of Coles’ and Woolworths’ profits: high-tech surveillance and control

<a href="https://theconversation.com/profiles/lauren-kate-kelly-1262424">Lauren Kate Kelly</a>, <a href="https://theconversation.com/institutions/rmit-university-1063">RMIT University</a> Coles and Woolworths, the supermarket chains that together control <a href="https://www.abc.net.au/news/2024-02-20/woolworths-coles-supermarket-tactics-grocery-four-corners/103405054">almost two-thirds</a> of the Australian grocery market, are facing unprecedented scrutiny. One recent inquiry, commissioned by the Australian Council of Trade Unions and led by former Australian Consumer and Competition Commission chair Allan Fels, found the pair engaged in unfair pricing practices; an ongoing <a href="https://www.aph.gov.au/Parliamentary_Business/Committees/Senate/Supermarket_Prices/SupermarketPrices">Senate inquiry into food prices</a> is looking at how these practices are linked to inflation; and the ACCC has just begun <a href="https://www.accc.gov.au/inquiries-and-consultations/supermarkets-inquiry-2024-25">a government-directed inquiry</a> into potentially anti-competitive behaviour in Australia’s supermarkets. Earlier this week, the two companies also came under the gaze of the <a href="https://www.abc.net.au/news/2024-02-19/super-power-the-cost-of-living-with-coles-and-woolworths/103486508">ABC current affairs program Four Corners</a>. Their respective chief executives each gave somewhat prickly interviews, and Woolworths chief Brad Banducci <a href="https://www.abc.net.au/news/2024-02-21/woolworths-ceo-brad-banducci-retirement-four-corners/103493418">announced his retirement</a> two days after the program aired. A focus on the power of the supermarket duopoly is long overdue. However, one aspect of how Coles and Woolworths exercise their power has received relatively little attention: a growing high-tech infrastructure of surveillance and control that pervades retail stores, warehouses, delivery systems and beyond. <h2>Every customer a potential thief</h2> As the largest private-sector employers and providers of essential household goods, the supermarkets play an outsized role in public life. Indeed, they are such familiar places that technological developments there may fly under the radar of public attention. Coles and Woolworths are both implementing technologies that treat the supermarket as a “problem space” in which workers are controlled, customers are tracked and profits boosted. For example, in response to a purported spike in shoplifting, a raft of customer surveillance measures have been introduced that treat every customer as a potential thief. This includes <a href="https://www.news.com.au/lifestyle/food/eat/coles-introducing-new-technology-which-will-track-shoppers-every-move/news-story/86ea8d330f76df87f2235eeda4d1136e">ceiling cameras</a> which assign a digital ID to individuals and track them through the store, and <a href="https://www.thenewdaily.com.au/finance/consumer/2023/08/16/smart-gate-technology">“smart” exit gates</a> that remain closed until a purchase is made. Some customers have reported being “<a href="https://7news.com.au/lifestyle/coles-supermarketshoppers-dramatic-checkout-experience-goes-viral-i-was-trapped-c-12977760">trapped</a>” by the gate despite paying for their items, causing significant embarrassment. At least one Woolworths store has <a href="https://www.news.com.au/finance/business/woolies-in-wetherill-park-fitted-with-500-tiny-cameras-to-monitor-stock-levels/news-story/585de8c741ae9f520adcc4005f2a736a">installed 500 mini cameras</a> on product shelves. The cameras monitor real-time stock levels, and Woolworths says customers captured in photos will be silhouetted for privacy. A Woolworths spokesperson <a href="https://www.smh.com.au/national/nsw/up-to-70-cameras-watch-you-buy-groceries-what-happens-to-that-footage-20230819-p5dxtp.html">explained</a> the shelf cameras were part of “a number of initiatives, both covert and overt, to minimise instances of retail crime”. It is unclear whether the cameras are for inventory management, surveillance, or both. Workers themselves are being fitted with body-worn cameras and wearable alarms. Such measures may protect against customer aggression, which is a <a href="https://www.abc.net.au/news/2023-11-22/retail-union-staff-abuse-cost-of-living-christmas/103117014">serious problem facing workers</a>. Biometric data collected this way could also be used to discipline staff in what scholars Karen Levy and Solon Barocas refer to as “<a href="https://ijoc.org/index.php/ijoc/article/view/7041">refractive surveillance</a>” – a process whereby surveillance measures intended for one group can also impact another. <h2>Predicting crime</h2> At the same time as the supermarkets ramp up the amount of data they collect on staff and shoppers, they are also investing in data-driven “crime intelligence” software. Both supermarkets have <a href="https://www.smartcompany.com.au/industries/information-technology/grocery-chains-surveillance-tech-auror/">partnered with New Zealand start-up Auror</a>, which shares a name with the magic police from the Harry Potter books and claims it can predict crime before it happens. Coles also recently began a partnership with Palantir, a global data-driven surveillance company that takes its name from magical crystal balls in The Lord of the Rings. These heavy-handed measures seek to make self-service checkouts more secure without increasing staff numbers. This leads to something of a vicious cycle, as under-staffing, self-checkouts, and high prices are often <a href="https://www.aap.com.au/news/retail-workers-facing-increased-violence-and-abuse/">causes of customer aggression</a> to begin with. Many staff are similarly frustrated by <a href="https://www.theguardian.com/business/2023/jun/05/coles-woolworths-court-accused-of-underpaying-workers">historical wage theft by the supermarkets</a> that totals hundreds of millions of dollars. <h2>From community employment to gig work</h2> Both supermarkets have brought the gig economy squarely <a href="https://theconversation.com/coles-uber-eats-deal-brings-the-gig-economy-inside-the-traditional-workplace-204353">inside the traditional workplace</a>. Uber and Doordash drivers are now part of the infrastructure of home delivery, in an attempt to push last-mile delivery costs onto gig workers. The precarious working conditions of the gig economy are well known. Customers may not be aware, however, that Coles recently increased Uber Eats and Doordash prices by at least 10%, and will <a href="https://7news.com.au/lifestyle/shoppers-slam-coles-over-major-change-to-half-price-buys-that-will-affect-millions-c-12860556">no longer match in-store promotions</a>. Drivers have been instructed to dispose of the shopping receipt and should no longer place it in the customer’s bag at drop-off. In addition to higher prices, customers also pay service and delivery fees for the convenience of on-demand delivery. Despite the price increases to customers, drivers I have interviewed in my ongoing research report they are earning less and less through the apps, often well below Australia’s minimum wage. Viewed as a whole, Coles’ and Woolworths’ high-tech measures paint a picture of surveillance and control that exerts pressures on both customers and workers. While issues of market competition, price gouging, and power asymmetries with suppliers must be scrutinised, issues of worker and customer surveillance are the other side of the same coin – and they too must be reckoned with.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/224076/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/lauren-kate-kelly-1262424">Lauren Kate Kelly</a>, PhD Candidate, ARC Centre of Excellence for Automated Decision-Making and Society, <a href="https://theconversation.com/institutions/rmit-university-1063">RMIT University</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/the-secret-sauce-of-coles-and-woolworths-profits-high-tech-surveillance-and-control-224076">original article</a>.

Money & Banking

How baby boomers are benefiting from Australia's "worst financial mistake"

A financial expert has explained how baby boomers have remained largely unscathed by the ongoing housing crisis in Australia. ABC finance guru Alan Kohler described the crisis as Australia's "worst financial mistake", as Adelaide has now become the country's second least affordable city. The South Australian capital, which has long been known as one of the more affordable places in the country to live, has skyrocketed in price, as the median price for houses and units in Adelaide was $721,376 in January, which is 7.9 times higher than the state's average full-time salary of $91,026. "There are a couple of things that might surprise you: Adelaide became the second, least affordable Australian city last year," Mr Kohler explained. "Adelaide has just taken over from Hobart in second place." "What's going on: put simply, incomes in Adelaide, Hobart and Brisbane are not keeping up with house prices, which are being pushed up by fast-rising population and by first-home buyers." Mr Kohler, a baby boomer, noted that when he and his wife bought their first home in Melbourne for $40,000 in 1980, he was earning $11,500 as a journalist, meaning his home cost just 3.5 times his income before a mortgage deposit. "When my wife and I bought our first house in 1980, the average house price was 3.5 times average income," he said. "Now, it's 7.5 times and rising." "That didn't have to happen: it's Australia's worst, economic mistake." Mr Kohler said parents were increasingly propping up the mortgage deposits of first-home buyers, as first-home buyer subsidies from the federal government only pushed up property prices. "Despite rising prices and crushing interest rates, first-home buyers were the fastest-growing type of borrower," he said. "The Bank of Mum and Dad coughing up early inheritances and politicians showering them with grants and concessions, desperate to appear to be doing something about affordability while actually making it worse." Image credits: Shutterstock / ABC

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