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Virgin Australia passenger denied travel over tiny passport detail

Renee Reader, 30, flew to Melbourne from the Gold Coast on Monday and had her passport checked several times by Virgin Australia staff. It wasn't until she was in the final boarding queue to Bali when staff spotted one tiny detail in her passport. "I got through security and customs. It wasn't until I was actually boarding the flight and I handed over my boarding pass and passport that the staff weren't sure about my passport," she told Yahoo News Australia. Staff then started taking photos of her passport and she was asked to step aside. When asked what the issue was, she was told there was a "yellow stain" on her passport identification page. It wasn't long before she received the "heartbreaking" news, with staff telling her: "You're not going to Bali." Although she tried to plead her case, airline staff stood firm on their decision, and said Renee would need to be escorted out of the airport by security. "I said, 'I don't think that's quite necessary. I'm not a criminal — It's a passport with a watermark on it'," she recalled, but was she was escorted anyways. While the airline paid for Renee's flight back to the Gold Coast, and acknowledged that they should've flagged the passport damage earlier into her journey, she still lost the money for her return flight tickets to Bali which cost around $200. "My message to everyone is to triple-check your passport and make sure that it is in immaculate condition, because they are getting a lot stricter, and I would never want this to happen to anyone else," she said. "I've travelled all over Europe, I've been to Bali with it [the mark] twice... I was in Bali just in July... it was absolutely heartbreaking," she said. A Virgin Australia spokesperson told Yahoo News that staff are required to flag any passport issues to prevent passengers from being refused entry at their intended destination. "When a guest presents for check-in for an international flight, Virgin Australia team members are required to ensure they have the necessary travel documentation and that the documents are in suitable condition," the spokesperson said. Image: TikTok/ Yahoo News

Travel Trouble

Readers response: What exercises or activities do you enjoy that help you stay mobile?

It's no secret that we start to physically show down as we age, but keeping active and mobile can keep us going. We asked our readers what exercised they do to keep mobile in retirement years, and the response was overwhelming. Here's what they said. Karen Ambrose - I’ve been a dance teacher since 1982 and am still teaching. Dancing is my happy place! Rosemary Andrews - Dragon Boat Paddling. I started when I was 59. Still going 14 years on. Love it!! Anne Gray - Pilates, Yoga, Zumba. Sue Ryan - Boxing, HIIT, Body Attack, Pilates, Aqua, Pump and running. I’m 72. Wendy Oliver - Chair based exercises. Anne Moulynox - Pickleball at least twice a week. I took up ballet at 70 but gave it up as it was far too sedate, so took up Pickleball at 73. Sally O'Neill - Volunteering makes me get up and meet other people. Robyn Harrison - Swim a kilometre twice a week and two long walks on the beach each week. Suzanne Bluett - Nothing better than walking. Lorraine Clarbull - Tai Chi. Image credits: Shutterstock

Body

Do mobile phones cause brain cancer? Science makes definitive call

The question of whether mobile phones - specifically the electromagnetic radiation or radio waves emitted by these devices - cause cancer has been debated and researched for a long time, and now scientists have made a definitive call. A new comprehensive review commissioned by the World Health Organization has found that mobile phones are NOT linked to brain and head cancers. The systematic review, led by the Australian Radiation Protection and Nuclear Safety Agency (Arpansa), examined over 5,000 studies, which included 63 observational studies on humans published between 1994 and 2022 and is "the most comprehensive review to date" according to review lead author, associate prof Ken Karipidis. “We concluded the evidence does not show a link between mobile phones and brain cancer or other head and neck cancers," he said. The review, which was published on Wednesday, focused on cancers of the nervous system, salivary gland and brain tumours. They found no overall association between mobile phone use and cancer, even if people have used it for a long time (over 10 years) or spend a lot of time on their phones. “I’m quite confident with our conclusion. And what makes us quite confident is … even though mobile phone use has skyrocketed, brain tumour rates have remained stable,” Karipidis continued. Despite emitting electromagnetic radiation, also known as radio waves, the exposure is relatively low. Karipidis said people hear the word radiation and assume it is similar to nuclear radiation, “and because we use a mobile phone close to the head when we’re making calls, there is a lot of concern.” He clarified that “radiation is basically energy that travels from one point to another. There are many different types, for example, ultraviolet radiation from the sun." “We’re always exposed to low-level radio waves in the everyday environment.” While exposure from mobile phones is still low, it is much higher than exposure from any other wireless technology sources since they are used close to the head, Karipidis said. The association between mobile phones and cancers came about from early studies comparing differences between those with and without brain tumours and asking about their exposure history. According to Karipidis, who is also the vice-chair of the International Commission on Non-Ionizing Radiation Protection, the results from these kind of studies tend to be biased, as the group with the tumour tend to overreport their exposure. Based on these early studies WHO’s International Agency for Research on Cancer (IARC) designated radio-frequency fields like those from mobile phones as a possible cancer risk, but Karipidis said "this classification doesn’t mean all that much”. This is because the IARC has different classifications of cancer risk, with some substances classified as a “definite” carcinogen (such as smoking), and others as “probable” or “possible” carcinogens. Tim Driscoll, a professor at the University of Sydney and chair of the Australian Cancer Council’s occupational and environmental cancers committee, also backed the systematic review. “I think people should feel reassured by this study … but it’s worthwhile just remembering that the studies aren’t perfect, but the weight of evidence certainly is that mobile phones should be considered safe to use in terms of any concerns about increased risk of cancer,” Driscoll said. Images: Shutterstock

Body

Telstra giving free phones to elderly and remote

With the 3G network set to shut down completely on August 31, Telstra announced that it will be giving 12,000 mobile phones away for free in a bid to help the most vulnerable customers switch to 4G. Starting from Tuesday, the telecommunications company will be issuing complimentary phones to customers who are elderly, live rurally or are facing difficult situations. These include those facing financial issues, recovering from natural disasters, or those who have a life-threatening medical condition and therefore rely on a working phone. Telstra have also identified those who live regionally or are over 80 years old and may require extra transition support, as they may have difficulty accessing a physical store to make the switch. Those who are flagged as eligible will be contacted by the telco company, and they are encouraging customers who receive the message to follow the instructions given to make the switch. Major Brendan Nottle from The Salvation Army has praised this initiative for helping the "most vulnerable members of our community." “Connection is one of the most important things to maintain in our society, whether it is with friends and family or with housing and support services,” he said. “Ensuring that every Australian, from any background or level of income, can take part in our modern digital society is crucial. “A phone can be a gateway to social inclusion, community connection and support, and with the upcoming closure of 3G networks in Australia it is important for us to reach out and ensure that this can continue for everyone.” Customers who are yet to upgrade are also told to make the switch sooner than later. Other devices that will be affected by the shutdown include certain smart watches, tablets, medical alarms, EFTPOS terminals and security monitors. Images: Shutterstock

Money & Banking

REVIEW: Portable laptop monitor

In an era where mobility is paramount, the evolution of technology continues to shape the way we work, play and even travel. Among the many innovations out there aimed at enhancing our digital nomadic lifestyle, the Mobile Pixels DUEX range of portable laptop monitors stands out as a true game-changer. Gone are the days of being tethered to a single screen. With Mobile Pixels' DUEX Series, you can extend your workspace effortlessly, transforming your laptop into a dual-screen powerhouse anywhere, any time. It's such an easy way to seamlessly blend convenience with functionality, redefining the possibilities of productivity while you travel. Travelling for work is one thing, but as often as not it's all about embracing new experiences and enjoying moments of leisure. With a DUEX, your entertainment options are no longer confined to a small laptop screen; you can immerse yourself in your favourite movies, play games, or catch up on the latest episodes of your favourite TV shows in stunning clarity and detail. The vivid display and immersive audio of the DUEX screens also ensure that every moment of downtime is a delight. Designed with the modern traveller in mind, a DUEX laptop screen strikes the perfect balance between portability and functionality. Its sleek, lightweight design makes it the ideal companion for any journey, fitting seamlessly into your backpack or carry-on luggage. It unfolds effortlessly, instantly expanding your workspace wherever you go. Whether you're working from a bustling cafe, a tranquil park or a cramped airplane seat, a DUEX portable laptop screen adapts to your environment with ease. So whether you're a digital nomad, a frequent traveller, or simply seeking to optimise your productivity, the Mobile Pixels DUEX range of portable laptop monitors are a must-have companion for the modern adventurer. Embrace the freedom to work, play and explore on your own terms, wherever your journey may take you. The range comes in the DUEX Lite, Plus or Max varieties. The DUEX Lite is the most affordable option, weighing in at under 600g and boasting a 12.5” screen for $499. The DUEX Plus has a 13.3” screen and retails for $549. The DUEX Max is the premium option with a 14” screen, retailing for $599. All versions are available in Grey and Navy, and can be found at JB Hi-Fi, Officeworks, Harvey Norman, Amazon, Mwave and Rosman Computers. For more information, check out the full <a href="https://www.mobilepixels.com.au/duex" target="_blank" rel="noopener">Mobile Pixels DUEX range here</a>. Image: Mobile Pixels

Travel Tips

The captivating winners of the Mobile Photography Awards

It turns out your smartphone camera can do much more than capture pictures of your pets, family holidays and fancy meals. These budding photographers have pushed the limits of their smartphone camera and emerged victorious in the first <a href="https://www.britishphotographyawards.org/2024-mobile-photography-awards/gallery" target="_blank" rel="noopener">Mobile Photography Awards</a>, launched this year by the British Photography Awards (BPA), in partnership with Samsung. Entrants submitted their snaps under categories including Portrait, Landscape, Night Scenes, Food & Drink, Pets and Zoom In, creating some of the most breath-taking pics that look as though they have been taken with a professional camera. BPA Awards Director & Photographer, Hugo Donnithorne-Tait, said, "As photography continues to develop as a medium, it is clear that the way people take and enjoy photos is changing too.' "More and more photographs today are being captured only because people have a top camera in their pocket when they need it. This means so many more of life’s moments are being documented." This year's winning photos feature a father and son sleeping side by side, a hiker atop the Scottish Highlands, the bustling London streets from above and below, a furry friend at bath time, and a few hungry seagulls. All image credits: British Photography Awards

International Travel

Virgin Australia announces big news for pet owners

Virgin Australia has made a major announcement for pet owners who worried about leaving their furry friends at home when they travel. Outgoing Virgin Australia CEO Jayne Hrdlicka announced on Thursday that they will be the first Australian airline to let small animals travel in the cabin. The revolutionary move is subject to regulatory approval, but if it gets through, Virgin will launch the pet flights on specific domestic routes within the next 12 months. Only small animals will be allowed to travel under the new rules, with specific rows on pet flights reserved for those travelling with their small dogs and cats. They will also be required to be held in a pet carrier under the seat in front of the owner for the duration of the flight, and will not be able to roam around freely or sit on people’s laps for the entirety of the journey. “Overwhelmingly, our guests tell us they want to travel with their pets, and we are now on a journey to make that a reality. It’s something that commonly happens overseas and is proven to work well,” Hrdlicka said. “Almost 70 per cent of Australian households have a pet, so this announcement is really significant for a large proportion of the country." “It’s also a great thing for pet-friendly accommodation providers who will benefit greatly from increased connectivity and the ease for travellers to fly with their pets. It really will be a whole new economy for pet travel in Australia.” This change will not affect existing arrangements for approved service animals, and passengers travelling with larger pets could still pay for them to be transported as cargo. Image credits: Virgin Australia

Domestic Travel

Mistake in email causes Virgin Australia passenger to miss flight

A Virgin Australia passenger was left $800 out of pocket after he arrived at a closed check-in desk despite arriving well before the departure time, and he now believes that it's because of a mistake in the email he received from the airline. Max Cameron, 64, flies several times a week between Launceston airport in Tasmania and Melbourne for work, and received an email from the airline saying his flight was delayed back in January. "I got a text and an email from Virgin saying, very sorry to let you know your plane has been delayed by 45 minutes," he told Yahoo News Australia. The email also read "Check-in will now close 30 minutes prior to this time." "I thought, well done Virgin. You've come through… you've let me know when I have to be there. And as a result, I got out to the airport at 9:25pm for a 9:45pm closure of check-in," Cameron said. However when he arrived there was "literally not one person in the Virgin terminal," so he eventually had to leave, with no choice but to buy another flight ticket which cost him $800 including extra accommodation and transport costs. "I put my tail between the legs, went back and bought another ticket. I was very annoyed about that but I had no choice... check-in closed early," he said. After submitting an enquiry to the customer service team, they told him he had to arrive 30 minutes before the original departure time - a different instruction to what he received in the email, with the revised departure time. At the time, the enquiry was closed and the team said he would not receive any compensation. Cameron, who was unsatisfied with the response, then spoke to a supervisor at the airport, who told him: "Oh my God, it looks like they sent you the wrong email". According to Yahoo News Australia, Cameron reportedly did receive incorrect information which led him to miss his flight. Cameron has since been in touch with the airline and hopes to be reimbursed, but remains "unhappy" after what he had to go through. "It's not the money but the lack of accountability... there is no service mentality anymore," he said. "What Virgin has done to me is just so wrong". <em style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-size: 16px; vertical-align: baseline; color: #323338; font-family: Figtree, Roboto, 'Noto Sans Hebrew', 'Noto Kufi Arabic', 'Noto Sans JP', sans-serif; background-color: #ffffff; outline: none !important;">Images: Yahoo News / Getty

Travel Trouble

Major Cruise line scraps entire season

Virgin Voyages has cancelled all of its sailings in Australia and New Zealand for the next year after they were left with "no choice" in the wake of escalating tensions in the Red Sea. The Resilient Lady ship will not return Down Under for its promised second sailing season next summer due to safety concerns following a series of strikes on container ships in the Red Sea. The cruise line revealed on Tuesday that a lengthier alternative return route around Africa was not viable for the company. "On the heels of these recent changes and based on the regional and government advice we have received, we remain very concerned about potential escalations in the Red Sea over the next 12 months," a spokesperson from Virgin Voyages said. “This significant and ongoing conflict puts unacceptable risks for safe passage through the region for our Sailors, crew and vessel." “To say that we are disappointed to have come to this tough conclusion is an understatement. “These adjustments are happening now to minimise potential future disruption to our passengers’ holiday plans, knowing there is a high likelihood that changes would need to happen in the future.” The cancellations will impact customers with trips planned in late 2024 and early 2025 on repositioning voyages between Europe and Australia. Virgin Voyages have indicated that a return to Australian waters will remain a possibility, as they continue to look for available options. They also said that if the 2024/25 can go ahead, customers who had previously booked their holiday will be prioritised if they would like to re-book. Currently, impacted customers have the option to re-book a different trip or request a full refund. A few other cruise companies who operate seasonal sailings or world cruises through the Red Sea and Suez Canal have also had to cancel, reposition, or re-route their sailings. MSC have cancelled three repositioning sailings in April, while Cunard, Princess and Seabourn have re-routed their world cruises to avoid the Suez Canal. Image: Virgin Voyages

Cruising

"Stuff youse": Pensioner who's never owned a phone fights mobile detection camera fine

A pensioner from New South Wales has disputed a fine he was issued for using his phone while driving, despite never owning a phone. Frank Singh, 77, was captured on a mobile phone detection camera while driving on the Pacific Motorway last September, and was issued a fine for $362. Mr Singh has refused to pay the fine, claiming that he was holding his wallet when the image was captured. He also claims to have never owned a mobile phone or a computer in his life, wondering how the camera made such a mistake. The senior man decided to appeal and take Revenue NSW to court, despite the risk of paying thousands in legal fees if he lost the case. "Looks like I'm guilty on it, but I'm not," he told A Current Affair. "I thought, what the bloody hell is this all about, I don't own a mobile phone. I've never used a mobile phone. What a load of s***." When questioned what the item could be, he said, "I think it could be my wallet." While Mr Singh admitted he can't specifically remember what he was doing at the time, he believes he was possibly placing his wallet on the passenger seat after paying for fuel. Unfortunately, the review of the fine was rejected and Frank was ordered to pay the $362, but he has not given up. "Then I thought stuff youse, I'm not guilty, I don't own a bloody phone," he said. While preparing to appeal the fine once more, Revenue NSW revoked the fine after issuing a letter to Mr Singh saying he would not be required in court following an investigation by the government body. "We have decided to cancel the fine," the letter read. "You little bloody beauty, how good's that," Mr Singh said on hearing the news, before planning to celebrate the win with a beer at his local pub. Image credits: A Current Affair

Legal

Sir Richard Branson shocks 150 Virgin passengers with free $7000 cruises

Sir Richard Branson has shocked passengers onboard a domestic flight by gifting all travellers a free cruise. There were 150 passengers onboard a flight from Melbourne to Hobart when the Virgin Group founder dialled in via FaceTime to share the exciting news. Speaking over the PA system, Branson told travellers of the arrival of Virgin Voyages' in Australia, with those onboard making the same trip as the upcoming maiden voyage from Melbourne to Hobart on December 11th. “We’re counting down to Virgin Voyages’ arrival Down Under – setting sail the Virgin way with adults-only itineraries across Australia and New Zealand. Sorry kids, you’ll have to sit this one out,” Branson told passengers. “Well, today, you happen to be travelling on the same route as our Aussie Mermaiden Voyage." Branson then shared the exciting news that those onboard the flight would be receiving an incredible gift. “To celebrate this milestone, I’m pleased to gift each adult on board a free Virgin Voyages cruise,” he said. <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/reel/CzspCI4LyMA/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/CzspCI4LyMA/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by Virgin Australia (@virginaustralia)</a> </div> </blockquote> Each person was gifted a $7,000 cruise voucher to claim on a Virgin Voyages trip anywhere around Australia. Branson continued speaking to those onboard the flight, saying, “The foundations of Virgin Australia were about keeping the air fair and we’re proud to be taking that same mantra to the sea with Virgin Voyages.” He said he wanted to give Aussies the opportunity to have an “affordable, stress-free holiday” where they could take a well-earned break, have fun and get a dose of vitamin sea. A Virgin Australia spokesperson told <a href="https://www.news.com.au/travel/travel-advice/flights/richard-branson-gifts-virgin-passengers-on-a-domestic-flight-a-free-cruise/news-story/57421f325fcffd5634d554c75aedaf5f" target="_blank" rel="noopener">news.com.au</a> the feeling on-board was “electric” with passengers left stunned. “We are committed to creating wonderful moments on-board so it was a real pleasure to see so many surprised faces when Sir Richard finally made the announcement all guests had won a free cruise,” the spokesperson said. “The operating crew were in on the secret and stayed tight-lipped until Sir Richard’s call came through.” Image credits: Courtesy of Virgin Australia

Cruising

“Bed of the future” baffles travellers

People usually don't get confused about how to use a bed, but Virgin Hotel's latest addition has gone viral for just that. The Richard Branson bed, has been named the "hotel bed of the future" and it looks like any other bed, aside from the seat-like nooks attached to the corners. "We're very confused by this thing on the edge of my bed," TikTok user Danielle said in the viral video, which has racked up over 3 million views. "It's not a chair, and it doesn't swivel out," she explained. Danielle then proceeds to come up with a few theories about the feature's function. "It's so you don't bump your knee when you're getting up or going back to bed after going to the bathroom," she said. "Or, we're wondering if it's so you can sit and chat with your friends." Other users were quick to comment and here are a few of their hilarious responses: "That's where you stack your laundry when you don't feel like putting it away," one person wrote. "I thought this was so your dog could have a comfy spot to lay," another commented. "Without getting too graphic … the possibilities are endless," added a third. <div class="embed" style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-size: 16px; vertical-align: baseline; color: #323338; font-family: Figtree, Roboto, 'Noto Sans Hebrew', 'Noto Kufi Arabic', 'Noto Sans JP', sans-serif; background-color: #ffffff; outline: none !important;"><iframe class="embedly-embed" style="box-sizing: inherit; margin: 0px; padding: 0px; border-width: 0px; border-style: initial; vertical-align: baseline; width: 580px; max-width: 100%; outline: none !important;" title="tiktok embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.tiktok.com%2Fembed%2Fv2%2F7296702849298337066&display_name=tiktok&url=https%3A%2F%2Fwww.tiktok.com%2F%40danielle_carolan%2Fvideo%2F7296702849298337066%3Fis_from_webapp%3D1%26sender_device%3Dpc%26web_id%3D7142332295764346370&image=https%3A%2F%2Fp19-sign.tiktokcdn-us.com%2Ftos-useast5-p-0068-tx%2F53b6a23d5bbd4af1a1907e2073c2b818_1698896032%7Etplv-dmt-logom%3Atos-useast5-i-0068-tx%2Fo4IRiSlAxEom0dpDDDEQQQFBJAAC3gffEGEA6J.image%3Fx-expires%3D1699570800%26x-signature%3DIMlG9WO44PlRm5CNyVIyayR4AxM%253D&key=59e3ae3acaa649a5a98672932445e203&type=text%2Fhtml&schema=tiktok" width="340" height="700" frameborder="0" scrolling="no" allowfullscreen="allowfullscreen"></iframe></div> One commenter came to the rescue with the answers everyone was looking for, and confirmed that Danielle's second guess was right, and told her to look up the "Richard Branson lounge bed". The bed itself was patented by Virgin Hotels and features two "cubby holes" which allow three people to sit comfortably on the bed and socialise or do their own thing. "Everybody has a cubby hole where they can sit and talk and still work with devices," Virgin Hotels CEO Raul Leal explained when the bed was first introduced in 2015. Images: TikTok

International Travel

“Turn your phone off”: The simple reason behind Albanese’s warning

Prime Minister Anthony Albanese has issued a clear warning to the public, advising them to "turn their phones off" as a safety measure to avoid potential dangers. Albanese delivered this cautionary message last week while announcing the appointment of Australia's first national cybersecurity coordinator, Air Commander Darren Goldie of the Royal Australian Air Force. Goldie was quick to echo the Prime Minister's sentiments, emphasising the importance of mobilising both the private sector and consumers in the fight against cyber threats. "We all bear responsibility in this matter. Simple actions, such as turning off your phone every night for five minutes, can make a significant difference. "I encourage everyone watching to adopt this practice once every 24 hours, perhaps while engaging in daily routines like brushing your teeth," stated Albanese during the press conference. While rebooting your device on a daily basis may seem like a basic precaution, it can greatly enhance your protection against cybercriminals. Often, various applications and processes continue running in the background of your phone or computer, even when you're not actively using them. If unauthorised individuals gain access to these apps and processes, they can monitor your activities and collect your data, including financial information and identification documents, and even hijack your webcam or phone camera. By rebooting your phone, you force the closure of all background applications and processes, effectively evicting anyone attempting to track your virtual movements. Priyadarsi Nanda, a cybersecurity expert at the University of Technology Sydney, supported Albanese's advice, emphasising the importance of periodically turning off one's phone. "Considering how extensively we use smartphones in our daily lives, there have been cases where individuals haven't turned off their phones for an entire year," Dr. Nanda told The Guardian. "If there is a malicious process running, switching off the phone breaks the chain. While it may only provide protection while the phone is off, it undoubtedly frustrates potential hackers. Although not foolproof, rebooting can make it more challenging for hackers to compromise your device." It is crucial to note that this measure does not safeguard against all forms of cybercrime. If your password has been stolen or you are being repeatedly and strategically targeted, for example, a simple reboot is unlikely to deter the most persistent hackers. Image: Wikimedia / Australian Government

Technology

Virgin Galactic’s use of the ‘Overview Effect’ to promote space tourism is a terrible irony

<a href="https://theconversation.com/profiles/ariane-moore-1060920">Ariane Moore</a>, <a href="https://theconversation.com/institutions/university-of-tasmania-888">University of Tasmania</a> Virgin Galactic, the space tourism company founded in 2004 by Richard Branson, <a href="https://www.virgingalactic.com/">promotes its flights</a> as offering: <blockquote> A Brand New Perspective: Deepen your connection to Earth and to humanity with the transformational experience known as the Overview Effect. </blockquote> First discussed in 1987 by space philosopher Frank White, the Overview Effect is a result of viewing Earth from space. Expressions of the effect range broadly. Astronauts might experience profound awe and wonder at the perception of Earth as a fragile living being. Some suffer crushing grief when considering the harm humans inflict on nature. While Virgin Galactic promotes access to the Overview Effect as a major drawcard, it is a terrible irony that space tourism is <a href="https://www.thespacereview.com/article/4527/1">enormously damaging</a> for the environment. <figure><iframe src="https://www.youtube.com/embed/Z6d7hyW5FDw?wmode=transparent&start=0" width="440" height="260" frameborder="0" allowfullscreen="allowfullscreen"></iframe><figcaption>On May 25, Virgin Galactic completed a final test flight before it starts taking paying customers.</figcaption></figure> <h2>The Overview Effect</h2> The Overview Effect is not limited to astronauts from the West. Their Chinese and Russian counterparts have described the same profound connection to Earth when witnessing the planet from space. As Soviet Russian cosmonaut Yuri Artyushkin <a href="https://psycnet.apa.org/doiLanding?doi=10.1037%2Fcns0000086">reported</a>: <blockquote> The feeling of unity is not simply an observation. With it comes a strong sense of compassion and concern for the state of our planet and the effect humans are having on it. It isn’t important in which sea or lake you observe a slick of pollution, or in the forests of which country a fire breaks out, or on which continent a hurricane arises. You are standing guard over the whole of our Earth. </blockquote> Until recently, researching the Overview Effect has required interviews with professional astronauts. Today, commercial space tourism is increasing awareness of the phenomenon, particularly when experienced by celebrities with large platforms. In 2021, Star Trek actor William Shatner completed a suborbital flight with Jeff Bezos’ space tourism company <a href="https://www.blueorigin.com/">Blue Origin</a>. Shatner had anticipated emotions of celebration and joy when viewing “<a href="https://www.nytimes.com/2021/10/13/science/bezos-shatner-star-trek.html">mother and Earth and comfort</a>” from space. Instead, he <a href="https://variety.com/2022/tv/news/william-shatner-space-boldly-go-excerpt-1235395113/">later wrote</a>, he struggled with “the strongest feelings of grief I have ever encountered”. Shatner attributed his experience to the Overview Effect. <h2>Space flight has a huge environmental impact</h2> Virgin Galactic promotes the Overview Effect on its <a href="https://www.virgingalactic.com/">homepage</a> as an experience exclusive to space flight. However, access is extremely costly. While an eager space tourist consents to parting with US$450,000 to experience a profound connection with Earth, the planet itself has no say in receiving the massive pollution a single trip produces. Rocket emissions impact Earth’s atmosphere, temperatures and the ozone layer at an unprecedented level. A <a href="https://agupubs.onlinelibrary.wiley.com/doi/10.1029/2021EF002612">2022 study</a> found space tourism produces black carbon particles that are almost 500 times more efficient at warming the atmosphere than all surface and airline sources of soot combined. After being released into the upper atmosphere, the black carbon particles circulate for <a href="https://www.cnbc.com/2021/08/27/how-blue-origin-spacex-virgin-galactic-space-race-could-impact-the-atmosphere.html#:%7E:text=Experiencing%20a%20few%20minutes%20of,plane%20continuously%20for%20about%20three">four to five years</a> in a fine layer. This acts as a thin black umbrella <a href="https://www.cnbc.com/2021/08/27/how-blue-origin-spacex-virgin-galactic-space-race-could-impact-the-atmosphere.html#:%7E:text=Experiencing%20a%20few%20minutes%20of,plane%20continuously%20for%20about%20three">absorbing solar radiation while blocking it from reaching Earth’s surface</a>. A 1.5-hour Virgin Galactic flight generates emissions <a href="https://www.nsr.com/space-com-the-rise-of-space-tourism-could-affect-earths-climate-in-unforeseen-ways-scientists-worry/">equivalent to a ten-hour trans-Atlantic commercial air flight</a>. However, the latter carries hundreds of passengers. With a passenger limit of six, a Virgin Galactic launch <a href="https://theconversation.com/tourisme-spatial-quand-les-plaisirs-de-quelques-uns-polluent-la-planete-de-tous-146552">emits 4.5 tonnes of carbon per person</a>. That’s more than twice the Paris Agreement’s recommended annual individual carbon budget. Space tourism rocket launches don’t currently compare to commercial airline flights in number. But the suborbital transportation and space tourism market is expected to be worth <a href="https://www.prnewswire.com/news-releases/outlook-on-the-sub-orbital-transportation-and-space-tourism-global-market-to-2031---featuring-blue-origin-spacex-and-virgin-galactic-among-others-301333701.html">US$2.58 billion by 2031</a>. It’s growing at an annual rate of 17.15%. Virgin Galactic is aiming to launch <a href="https://www.cnbc.com/2020/11/06/virgin-galactic-each-spaceport-is-1-billion-annual-revenue-opportunity.html">400 space tourism flights every year</a>. <figure><iframe src="https://www.youtube.com/embed/1SJ1ENmfgmE?wmode=transparent&start=0" width="440" height="260" frameborder="0" allowfullscreen="allowfullscreen"></iframe><figcaption>In this video on its website, Virgin Galactic uses the Overview Effect to promote its space tourism business.</figcaption></figure> <h2>Caring for Earth doesn’t depend on space flight</h2> The desirability of the Overview Effect is not the overwhelming emotions experienced when witnessing Earth from space. As was evident in Shatner’s feelings of immense grief, these emotions are not always pleasant. Instead, researchers, astronauts and space philosophers are interested in the spontaneous and powerful awareness that occurs. Astronauts’ accounts of the moment vary, but a consistent theme emerges: a connection to planet Earth that inspires environmental care. Importantly, such clarity can be achieved without a suborbital space flight. <a href="https://www.google.com.au/books/edition/The_Overview_Effect/3a2rz-s3JJsC?hl=en">Frank White argues</a> that, while viewing Earth from space produces the “ultimate” Overview Effect, it might also be had while looking at landscapes from a great height – such as a mountain range. Commercial pilots flying at high altitudes have experienced similar phenomena. And for those considering a Virgin Galactic flight, there are no guarantees. Many astronauts with long careers <a href="https://psycnet.apa.org/doiLanding?doi=10.1037%2Fcns0000086">report</a> never experiencing the Overview Effect. <figure class="align-center "><img src="https://images.theconversation.com/files/530799/original/file-20230608-27-brv39q.jpg?ixlib=rb-1.1.0&q=45&auto=format&w=754&fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/530799/original/file-20230608-27-brv39q.jpg?ixlib=rb-1.1.0&q=45&auto=format&w=600&h=600&fit=crop&dpr=1 600w, https://images.theconversation.com/files/530799/original/file-20230608-27-brv39q.jpg?ixlib=rb-1.1.0&q=30&auto=format&w=600&h=600&fit=crop&dpr=2 1200w, https://images.theconversation.com/files/530799/original/file-20230608-27-brv39q.jpg?ixlib=rb-1.1.0&q=15&auto=format&w=600&h=600&fit=crop&dpr=3 1800w, https://images.theconversation.com/files/530799/original/file-20230608-27-brv39q.jpg?ixlib=rb-1.1.0&q=45&auto=format&w=754&h=755&fit=crop&dpr=1 754w, https://images.theconversation.com/files/530799/original/file-20230608-27-brv39q.jpg?ixlib=rb-1.1.0&q=30&auto=format&w=754&h=755&fit=crop&dpr=2 1508w, https://images.theconversation.com/files/530799/original/file-20230608-27-brv39q.jpg?ixlib=rb-1.1.0&q=15&auto=format&w=754&h=755&fit=crop&dpr=3 2262w" alt="View of whole Earth photographed by the orbiting Apollo 17 mission and dubbed 'Blue Marble'" /><figcaption>Being able to see the whole Earth from space was regarded as a transformative moment, but people can have environmental epiphanies without flying into space. <a class="source" href="https://www.nasa.gov/content/blue-marble-image-of-the-earth-from-apollo-17">NASA/Apollo 17</a></figcaption></figure> <h2>Environmental epiphanies happen on Earth</h2> Spontaneous clarity about the importance of nature can occur while standing on solid ground. “<a href="https://www.jstor.org/stable/26506666#:%7E:text=The%20working%20definition%20of%20Environmental,shifts%20in%20a%20meaningful%20manner.">Environmental epiphanies</a>” are well documented and have no connection to specific religious or cultural beliefs. Involving profound emotions and sudden awareness similar to the Overview Effect, environmental epiphanies can be accessed for free in mundane locations – such as reading a book at home. And, like the Overview Effect, environmental epiphanies can lead to lasting change. As space tourism continues to “take off”, misaligned marketing tactics like Virgin Galactic’s promotion of the Overview Effect must be scrutinised. Being launched into space – and the massive pollution the process creates – isn’t necessary for us to want to sustain our Earth.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/206868/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/ariane-moore-1060920">Ariane Moore</a>, PhD Candidate in Philosophy, <a href="https://theconversation.com/institutions/university-of-tasmania-888">University of Tasmania</a> This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/virgin-galactics-use-of-the-overview-effect-to-promote-space-tourism-is-a-terrible-irony-206868">original article</a>. Images: Getty

Travel Trouble

How to avoid mobile phone bill horror stories when travelling

"I'm sorry, calls to this number are not allowed, please try again later". This. Again. At 1am standing outside what I thought was our Galway Airbnb, but instead was a popular alley for Irish revellers to relieve themselves. Brilliant. After begging a convenience store manager, borrowing a phone and stealing some local wi-fi, we made it to bed before 3am (one-star rating for the Airbnb host, naturally). Such was the power of the phone company when you're on holiday, I still got pinged far-too-high amounts for calls and data used to attempt a check-in at the Irish abode. A reader recently contacted me wanting to avoid such a conundrum by asking for the best SIM cards available in Europe. Thankfully, EU law has recently shielded travellers from harsh cross-border roaming charges by ruling that providers cannot charge excessively for access to rival networks in fellow EU nations. You'll see the kiosks hawking pre-paid SIM packages at many major airports. If you want the dependability a SIM provides, assess your needs and shop around. Better yet, get to know your smartphone better and use the whole range of mobile apps that will soon make international call and text roaming redundant. Organising hotels, taxis, tours, dinner reservations as well as calling home and making your friends and colleagues jealous with holiday snaps can all be done with a wi-fi connections, which are readily available and far cheaper (if not free). Avoid phone bill shock when you're away <ul> <li>Contact your mobile phone company rep about your destination and length of stay to see what add-ons and spending caps may be best.</li> <li>Only purchase local SIMs if you're in the country more than a week, have an unplanned itinerary or will have no free wi-fi at your accommodation.</li> <li>If you're on a per-day bundle, choose a few days to be on-the-grid and turn off your mobile data on other days.</li> <li>Go wi-fi only, in North American, Asian and European cities it's readily available.</li> <li>Embrace apps like Uber, Gett, WhatsApp, OpenTable and TripAdvisor to book taxis, call home and book restaurants and tours using hotel wi-fi and thus limiting calls.</li> </ul> Image credit: Shutterstock Written by Josh Martin. Republished with permission of <a href="http://www.stuff.co.nz/" target="_blank" rel="noopener">Stuff.co.nz</a>.

Travel Tips

World’s Best Airline crowned for 2023

Air New Zealand has received the top honour from the <a href="https://www.airlineratings.com/news/passenger-news/air-nz-named-airline-of-the-year-for-2023/">AirlineRatings.com Airline Excellence Awards</a>, taking home the coveted title of World’s Best Airline. It’s the seventh time the airline has been commended since 2013, for the likes of its innovative and multi-award-winning SkyNest economy beds, its operational safety, environmental leadership, and staff motivation. Competition was tough for the top five, with five editors looking at everything from major safety and government audits to 12 key factors including “fleet age, passenger reviews, profitability, investment rating, product offerings, and staff relations.” And while Air NZ had taken out second place to two-time-consecutive champ Qatar Airways in 2022, the situation flipped in 2023, with the airline beating out Qatar, Etihad, Korean Airlines, and Singapore for the prestigious win. As AirlineRatings’ Editor-in-Chief Geoffrey Thomas said, “in our objective analysis Air New Zealand came out number one in many key areas although it was a very close scoring for the top five. “Air New Zealand’s commitment to excellence in all facets of its business starts at the top with outstanding governance and one of the best executive teams in aviation through to a workforce that is delivering consistently to the airline’s strategy and customer promise. “Like all airlines across the globe Air New Zealand has faced severe disruptions during and after the pandemic and this year huge challenges from storms and cyclones. The airline has responded well. “Our editorial team was impressed by the airline’s commitment to the economy passenger and on long haul offers more comfort options than any other airline.” In response to the win, Air NZ’s CEO Greg Foran shared that the airline owed its success to the 12,000 members of staff “who wake up each morning to connect Kiwis with each other and the world.” He remarked that “it is a sign that we have got our swing back”, and like with many other airlines around the world, “we understand that our fantastic team faces difficulties in providing the service we strive for and that our customers expect. We’re working hard to address these challenges. “There is no doubt that we have more work to do to tackle customer concerns like wait times, on-time departures and arrivals, lost baggage, and refunds. We want to thank our customers for their patience and support as we work towards delivering the greatest flying experience on Earth.” Just missing out on the top five were Australia’s own Qantas and Virgin - coming in at sixth and seventh place respectively - although both airlines snagged number one positions in other categories. Qantas took out Best Lounges with its network of over 51 lounges across Australia and the rest of the world. Meanwhile, Virgin Australia/VirginAtlantic took home the title of Best Cabin Crew - in what marked their fifth victory in the category. And for anyone wondering how the rest of world’s top 25 premium airlines stacked up, here’s the complete list: Air New Zealand, Qatar Airways, Etihad Airways, Korean Air, Singapore Airlines, Qantas, Virgin Australia/Virgin Atlantic, EVA Air, Cathay Pacific Airways, Emirates, Lufthansa / Swiss, SAS, TAP Portugal, All Nippon Airways, Delta Air Lines, Air Canada, British Airways, Jet Blue, JAL, Vietnam Airlines, Turkish Airlines, Hawaiian, KLM, Alaska Airlines, and United Airlines. Images: Getty

International Travel

Tips for safe mobile banking

As we increasingly turn to our mobile devices for online transactions, it’s crucial to keep security in mind. We’ve all misplaced our mobile phone at some stage and the last thing you want is for some random stranger to get direct access to your bank accounts and other personal details. 1. Use a strong password – This goes without saying.While it might not be as critical with your library pass, someone who cracks or guesses your online banking password can drain your account dry. If you memorise just one strong password, make it your online banking password. 2. Never store passwords on your smartphone – Many people still try to hide passwords or PIN numbers within the body of text or phone numbers. However, despite how cleverly you may think you've concealed them, criminals know what to look for and where. It's always best to commit these security details to memory and not record them anywhere. This includes not ticking "save password" on website and applications that offer to remember your login details. Also make sure you limit other personal information. Criminals are interested in more than just your internet banking details. Any kind of personal information can be used to steal your identity, which criminals can then use to apply for credit cards, personal loans, even mortgages. 3. Use a password manager – Okay, in the real world you probably have more than one online financial account. Rather than strain your brain memorising hard-to-crack passwords for each of them, look at enlisting the help of a password manager. There are plenty of apps available and the best ones not only store your passwords securely but also help you work through your collection of passwords and replace weak ones and duplicates. 4. Activate smartphone security settings and password protection – All smartphones have built-in security features such as auto-locking and password protection. While it may seem like a bit of an inconvenience at times, these physical security measures are your first line of defense in keeping your smartphone and your personal details safe. You can also install smartphone security software as well as remote data wiping software if you lose your phone or it gets stolen. 5. Connect through your data plan – If you're banking online on a mobile device, you have a degree of in-built protection available when you turn off wi-fi tethering and bluetooth and connect using your mobile data plan. It's a lot harder for criminals to sniff your mobile data stream than to snag passwords from network traffic. If you’re on wi-fi only use reputable hot spots that are password protected. If you connect to a shared wi-fi hotspot you are completely dependent on the security of the host network. 6. Don't be tempted to jailbreak your smartphone – If you crack the manufacturer's security on your smartphone, you not only make your warranty invalid but you make it much more vulnerable to attacks by cybercriminals. 7. Clear your phone when you replace it – If you sell or discard your smartphone, it's crucial you delete all personal information first. This includes SMS messages, emails, photographs, contact details and internet links. Image credit: Shutterstock

Money & Banking

What the “father of the cell phone” wants you to know

The inventor of the mobile phone has shared his candid opinion about the obsession with smart devices. Martin Cooper, an American engineer dubbed the “father of the cell phone”, invented the very first mobile phone 50 years ago in 1973. Back then, the weighty block of wires and circuits were only used to make calls, a far cry from having the world at your fingertips with smartphones today. Cooper believes that despite all the good that can come from modern technology, the world has become a little obsessed with smart devices. “I am devastated when I see somebody crossing the street and looking at their cell phone. They are out of their minds,” the 94-year-old told AFP from his office in Del Mar, California. “But after a few people get run over by cars, they’ll figure it out,” he joked. Mr Cooper also indulges in the latest gadgets, as he wears an Apple Watch and uses a top-end iPhone, flicking intuitively between his email, photos, YouTube and the controls for his hearing aid. Despite keeping up with all the latest apps, updates and upgrades, he confessed that sometimes it can all seem a little overwhelming. “I will never, ever understand how to use the cell phone the way my grandchildren and great grandchildren do,” he said. “Each generation is going to be smarter … they will learn how to use the cell phone more effectively,” he said. “Humans sooner or later figure it out.” Image credits: Getty Images

Technology

“I am the woman who took Harry’s virginity”

Speaking out for the first time in an exclusive interview with <a href="https://www.thesun.co.uk/fabulous/21277348/woman-took-prince-harry-virginity/" target="_blank" rel="noopener">The Sun</a> on Sunday, the “older” woman detailed in Prince Harry’s memoir Spare has come forward to confirm that it was she who took the young royal’s virginity in a field behind a busy pub in Wiltshire in July 2001. Forty-year-old Sasha Walpole – who is two years older than Prince Harry – told the publication: “I am the woman who took Harry’s virginity. It was literally wham-bam between two friends.” The Sun went on to report that Mrs Walpole admitted that the encounter occurred after she and Harry had consumed 10 shots of tequila, Baileys and sambuca. “The sex was passionate and sparky because we shouldn’t have been doing it,” she said. “One thing just quickly led to another. We ended up on the floor.” The one-off encounter took place in a meadow behind the car park of the historic Vine Tree Inn in Norton, Wiltshire, in July 2001. Mrs Walpole and Prince Harry reportedly knew each other from when she was employed as a stable girl at Highgrove, the country retreat of the then Prince Charles. The evening in question was actually the occasion of Mrs Walpole’s 19th birthday, which was being celebrated at the pub – and the pair became intimate in the meadow after leaving the party. Afterwards Harry hid in a red phone box to avoid being seen, before one of Ms Walpole’s friends delivered a protection officer to the young prince in her blue Ford Fiesta. Mrs Walpole, now a married mum of two, said: “We went outside and both climbed a three-bar fence to the field. We were quite drunk at this point. I gave Harry a cigarette. I lit mine and then his. “We finished our cigarettes – Marlboro Lights – and it just happened. He started to kiss me. He was wearing boxers. There was no chatting, no words. It was exciting that it was happening. It was exciting that it was happening like the way it was. We were away for 15 minutes but the sex was about five minutes. “We didn’t set out to do it and it wasn’t premeditated. He was young. We had been purely friends and it was a little bit naughty, in the sense that it shouldn’t have been happening. “It wasn’t ‘Prince Harry’ to me. It was Harry, my friend – and something that got a little bit out of control. It just so happened that he was a prince. “Afterwards I did grab his bum and gave him a slap. It was with one hand. He had a lovely peachy bum – but he was young.” Mrs Walpole agreed to speak to The Sun after being left shocked by Harry’s disclosures in his book, and also went on to explain why she came forward. “No one warned me about the night being included in the book – and Harry, or his people, could have found me to tell me if they had wanted to do so,” she said. “I lead a peaceful life – I didn’t invite this.” “I don’t understand why he went into such detail. He could have said he lost his virginity and left it at that. But he described how it happened, in a field behind a pub. “That’s fine if you’re not the other person involved. But if you’re me, then you suddenly feel as if your world is getting a little bit smaller. He has done this to my privacy. “I was going to keep my head down and not talk about it. If it wasn’t in the book, none of this wouldn’t be happening. “I can sit quietly and hope it goes away, but then it is like a ticking timebomb, and you’re looking over your shoulder.” To listen to the entire interview with The Sun, <a href="https://www.thesun.co.uk/fabulous/21277348/woman-took-prince-harry-virginity/" target="_blank" rel="noopener">head here</a>. Image: The Sun

News

Could mobile phones revolutionise chronic wound treatment?

Australian researchers are developing a contactless, thermal imaging system that uses artificial intelligence to help nurses determine the best way to treat leg ulcers without waiting to see if the wound is going to heal properly. It’s estimated that 450,000 thousand Australians currently live with a chronic wound. Being able to predict early on which wounds will become chronic could improve outcomes by enabling nurses to start specialised therapy as soon as possible. But current techniques rely on physically monitoring the wound area over several weeks. New research from RMIT in Melbourne paired thermal imaging with AI. The software was able to accurately identify unhealing ulcers 78% of the time, and healing ulcers 60% of the time, according to the new study <a href="https://www.nature.com/articles/s41598-022-20835-y" target="_blank" rel="noreferrer noopener">published</a> in Scientific Reports. “Our new work that identifies chronic leg wounds during the first visit is a world-first achievement,” says lead researcher Professor Dinesh Kumar, from RMIT’s School of Engineering. “This means specialised treatment for slow-healing leg ulcers can begin up to four weeks earlier than the current gold standard.” How do you normally assess wound healing? The work builds on <a href="https://www.nature.com/articles/s41598-021-92828-2.epdf?sharing_token=7SIEmbOksKOou2TGQ5qPWdRgN0jAjWel9jnR3ZoTv0NntGTf8gfSMhoDjLAz58SefUeGL0aP2A-0mDVnZaiZTcBjNNpA4cvP9FgK6-aoPzyk4oQ0OSbPh83HNS_AwGDQVMg43K4WmG60QDoQohtsdkaRv70YSxfPg4Dn0qa_CUs%3D" target="_blank" rel="noreferrer noopener">previous research</a> by the same team, which found that this method could be used to predict wound healing by week 3 after initial assessment. But they wanted to know whether healing could be predicted from the first wound assessment only, reducing any delay in treatment. If a wound is healing normally it’s area would reduce by 50% within four weeks, but more than 20% of ulcers don’t heal in this expected trajectory and may need specialist interventions. Venous leg ulcers (VLUs) are the <a href="https://treasury.gov.au/sites/default/files/2022-03/258735_wounds_australia.pdf" target="_blank" rel="noreferrer noopener">most common</a> chronic wound seen in Australia and currently, the gold standard for predicting their healing– conventional digital planimetry – requires physical contact. Regular wound photography is also less accurate because there can be variations between images due to lighting, image quality, and differences in camera angle. But a non-contact method like thermal imaging could overcome this. The thermal profile of wounds changes over the healing trajectory, with higher temperatures signalling potential inflammation or infection and lower temperatures indicating a slower healing rate due to decreased oxygen in the region. So, taking thermal images of wounds can provide important information for predicting how they will heal. What did they do? The study collected VLU data from 56 older participants collected over 12 weeks, including thermal images of their wounds at initial assessment and information on their status at the 12th week follow-up. “Our innovation is not sensitive to changes in ambient temperature and light, so it is effective for nurses to use during their regular visits to people’s homes,” says co-author Dr Quoc Cuong Ngo, from RMIT’s School of Engineering. “It is also effective in tropical environments, not just here in Melbourne.” “Clinical care is provided in many different locations, including specialist clinics, general practices and in people’s homes,” says co-author Dr Rajna Ogrin, a Senior Research Fellow at Bolton Clarke Research Institute. “This method provides a quick, objective, non-invasive way to determine the wound-healing potential of chronic leg wounds that can be used by healthcare providers, irrespective of the setting.” So, what’s next? There are a few limitations to this study. First, the number of healed wounds in the dataset was relatively small compared to unhealed wounds, and the study only investigated older people. The authors recommend that “future research should focus on improving the predictive accuracy and customising this method to incorporate this assessment into clinical practice on a wider pool of participants and in a variety of settings.” Kumar says that they are hoping to adapt the method for use with mobile phones. “With the funding we have received from the Medical Research Future Fund, we are now working towards that,” he says. “We are keen to work with prospective partners with different expertise to help us achieve this goal within the next few years.”  <img id="cosmos-post-tracker" style="opacity: 0; height: 1px!important; width: 1px!important; border: 0!important; position: absolute!important; z-index: -1!important;" src="https://syndication.cosmosmagazine.com/?id=222978&title=Could+mobile+phones+revolutionise+chronic+wound+treatment%3F" width="1" height="1" />  <div id="contributors"> <a href="https://cosmosmagazine.com/health/revolutionise-chronic-wounds-treatment/" target="_blank" rel="noopener">This article</a> was originally published on Cosmos Magazine and was written by Imma Perfetto. Image: RMIT University </div>

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