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Proposal to put bars on Gold Coast beaches sparks debate

Plans to introduce permanent beach bars on the Gold Coast have sparked debate among locals. "Selling off public beach for commercial enterprise that then excludes people that can't go afford to go in there and have a drink," one resident told Nine News. The proposal came as Queensland seeks to boost its tourism industry in anticipation of the Olympic Games in 2032. "We have to keep reinventing ourselves as a tourism destination and we have 55 kilometres of oceanfront," acting Mayor Donna Gates said. A trial was conducted for at Kurrawa beach in 2022 and it drew mixed reactions. "Really disliked it," one resident said. "I would walk past each day and see all of this area that's shaded and beautiful for people to sit, to enjoy the beach, to watch the volleyball – all of it was blocked off." Gates has confirmed the bars could return to beaches as early as summer next year under another three-year trial, with a view to locking in a long-term lease agreement for six months each year. "There will be people who don't like beach bars but they can go to a different beach," the acting Mayor said. "There would only be one or two initially and I think we can cope with that." Images: Nine News

Travel Trouble

Teacher's wild salary sparks heated debate

A teacher's hefty salary has sparked a major debate online, with some people arguing that some educators are "extremely overpaid". A Melbourne man was quizzed on the street by Getahead, an app that matches workers with employers, as he revealed he has worked as a drama teacher at a high school for decades. “I’m a teacher and I make just north of $160,000,” he revealed. “I’ve been teaching for 27 years,” he added. “Started as an actor and then moved into teaching. The workload is alright, I’m on holidays at the moment." “School holidays are always good. But when you are working, you’re doing a lot of after hours and things like that. “It’s definitely worth it though. I’d encourage anyone to get into it. For any actors out there, drama teaching is the next best thing." “You get to do your craft every day and you get to teach the future of actors. Do what you want to do, until you can’t do it anymore and then find something else that will be good to do." He said, “But you gotta follow your passion first.” The video racked up hundreds of comments, with many stunned at the man’s salary. “There’s no way,” one said, with another adding, “I am in the wrong profession.” In another clip from Getahead, a different woman was quizzed about her salary and it is revealed she is also a teacher. She claims to be raking in $110,000 a year working at a high school, but said the idea teachers get “loads of holidays” is a “total myth”, adding that "the workload is huge." While many commenters were stunned by the significant salaries, there were some that even went as far as to claim teachers were being “overpaid”. “Teachers are extremely overpaid,” one claimed. “The most they should be paid is $30k – $40k.” “$110k for a schoolteacher, at this point we are handing out money,” another said. “If they are earning that much money why are they all saying they need more?” another asked, “That’s an excellent wage.” Other teachers sounded shocked at these figures, with many saying they were not making anywhere near that amount. “That’s not close to average, I’m a maths and science teacher at a high school and I earn $84k,” one shared. “I’ve been teaching for 43 years, I’m head of a subject area and have several post grade qualifications, and I don’t make anywhere near that,” another added. Image credits: TikTok

Money & Banking

Man's DIY speed camera sign sparks debate

Over the years Aussies have come up with various ways to warn fellow drivers of nearby speed cameras, and one man took matters into his own hands by alerting motorists with a handwritten sign. Dressed in a neon orange singlet, a man was spotted at a busy intersection on the Princes Highway in Melbourne over the weekend waving to passing cars while holding up a "Beware Camera" sign. The photo was shared to local news service Wyndham TV's Instagram, and many were quick to praise the "local hero", who one identified as Daryl. “Absolute bloody Aussie legend right there,” one person commented. "A good citizen," another wrote. A few others commented that he was doing "God's work" and deserved to be bought "a beer or 10". However, not everyone was pleased with this act, with many questioning why he was interfering with road safety measures. “Motorists need to take responsibility for not speeding,” one person argued, before others defended the move, saying it would reduce speeding and crashes. Others asked why he didn't have more important things to do with his time. There is no specific law that prohibits warning other drivers about the presence of a speed camera, so the man's actions were legal. This is not the first time Aussies have done this, with many sharing videos exposing the "sneaky" way mobile speed cameras catch drivers in NSW on social media . One person shared a video to TikTok showing a mobile speed camera car parked next to another road sign. “This is their tactics, parking next to other signs so they blend in,” he said in the viral video. Image: Instagram/@wyndhamtv

Travel Trouble

The good, the bad and the awful – how businesses reacts to online reviews

<div class="theconversation-article-body"> <a href="https://theconversation.com/profiles/mina-tajvidi-1192090">Mina Tajvidi</a>, <a href="https://theconversation.com/institutions/queen-mary-university-of-london-1745">Queen Mary University of London</a>; <a href="https://theconversation.com/profiles/nick-hajli-1426223">Nick Hajli</a>, <a href="https://theconversation.com/institutions/loughborough-university-1336">Loughborough University</a>, and <a href="https://theconversation.com/profiles/tahir-m-nisar-1050021">Tahir M. Nisar</a>, <a href="https://theconversation.com/institutions/university-of-southampton-1093">University of Southampton</a> Every day travellers across the globe are flocking to popular destinations, eager to relax and create memories. Alongside packing and planning, many turn to online reviews to choose the perfect hotel, restaurant, or activity. These reviews, often shared enthusiastically or with a hint of frustration, play a key role in shaping our experiences. But what happens to these reviews once they are posted? Do businesses truly read them, and if so, do they make changes based on customer feedback? The short answer is yes, businesses do read reviews and often act on them. In fact, for many, it’s a crucial part of their <a href="https://www.sciencedirect.com/science/article/abs/pii/S004016252100384X">customer engagement strategy</a>. Reviews offer a treasure trove of insights, from customer satisfaction and service quality to product usability and pricing perceptions. But beyond the numbers and star ratings, reviews provide a story of the customer experience that can highlight strengths and reveal weaknesses. Businesses, particularly in competitive industries like hospitality, often have dedicated teams or <a href="https://broadly.com/blog/reputation-management-tools/">software tools</a> to monitor reviews across platforms like Tripadvisor, Google, and Yelp. These tools can aggregate reviews, analyse sentiments, and even benchmark against competitors. For example, a hotel chain may use these insights to identify common themes in guest feedback, such as complaints about check-in delays or praises for room cleanliness. By doing so, they can prioritise issues and respond effectively. However, reading reviews is just the beginning. The real value lies in how businesses respond to them, and whether they take actionable steps to address the feedback. In many cases, customer reviews have become catalysts for change. For instance, a recurring complaint about outdated decor might prompt a hotel to refurbish its rooms. Similarly, consistent praise for a friendly staff member can lead to rewards or recognition programmes, boosting employee morale and enhancing the overall guest experience. <a href="https://ieeexplore.ieee.org/document/10614398">Some businesses</a> go a step further by engaging directly with reviewers. This engagement can take various forms, from public responses thanking customers for their feedback to private messages addressing specific concerns. <a href="https://www.emerald.com/insight/content/doi/10.1108/ITP-09-2018-0415/full/html">Such interactions</a> not only show that a business values its customers, but also humanises the brand, fostering trust and loyalty. A well-handled response to a negative review can even turn a dissatisfied customer into a loyal advocate. <h2>The role of negative reviews</h2> Negative reviews, while often dreaded by businesses, are an essential component of the feedback process. They provide honest, often blunt insights into what went wrong and where improvements are needed. For instance, during the holiday season, a restaurant might receive complaints about long wait times or underwhelming festive menus. Instead of viewing these reviews as setbacks, savvy businesses see them as opportunities to refine their offerings and enhance customer satisfaction. In some cases, businesses have <a href="https://ieeexplore.ieee.org/document/10614398">used negative reviews</a> as a springboard for innovation. A restaurant receiving feedback about limited vegetarian options might introduce new menu items, attracting a broader clientele and boosting sales. Similarly, a hotel criticised for lack of amenities might invest in additional facilities, improving its appeal and competitiveness. As technology evolves, the landscape of customer reviews and business responses is also changing. The rise of artificial intelligence and machine learning that uses algorithms has made it easier for businesses to analyse vast amounts of feedback and identify trends quickly. This capability allows for more proactive responses, with businesses anticipating issues before they become widespread problems. Moreover, the increasing use of video and photo reviews adds a new dimension to customer feedback. <a href="https://www.emerald.com/insight/content/doi/10.1108/JPBM-01-2019-2194/full/html?casa_token=adZDhhc3f0IAAAAA:7jPn1_y31gfB4BjJjLdl8QnnFixO3XCEOKbtemd0N2vhh_UCEHa1vjisRj3X3K1iw7UIRL1yylJGN6CCqPbW1Bs4CoSto1x0M1ntb_RtD7z-ZXHzj7Q">Visual reviews</a> can provide a more vivid portrayal of experiences, from showcasing a beautifully plated dish to highlighting a less-than-sparkling pool. Businesses are adapting to this trend by incorporating user-generated content into their marketing strategies, showcasing real-life customer experiences to attract new clients. However, the rise of fake reviews is a growing concern. In 2023, the popular travel website Tripadvisor <a href="https://www.tripadvisor.com/TransparencyReport2023#group-section-Fake-Reviews-HZjJZOxSZ4">saw an overwhelming influx</a> of user-generated content, with over 30 million reviews, however, amid this vast pool of feedback, 1.3 million reviews were flagged as fraudulent and subsequently removed. In the end, customer reviews are not just fleeting opinions left in the digital atmosphere. They are valuable conversations between businesses and their customers. For businesses, reviews offer an opportunity to understand their clients’ needs, address concerns, and celebrate successes. That is why businesses like <a href="https://www.aboutamazon.com/news/policy-news-views/how-ai-spots-fake-reviews-amazon">Amazon are using AI</a> to manage the reviews. By reading, responding, and, most importantly, acting on reviews, businesses can foster a loyal customer base and continually improve their offerings. So, the next time you leave a review, remember that someone is listening, and your words may just be the catalyst for positive change.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/236194/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/mina-tajvidi-1192090">Mina Tajvidi</a>, Lecturer in Digital Marketing, <a href="https://theconversation.com/institutions/queen-mary-university-of-london-1745">Queen Mary University of London</a>; <a href="https://theconversation.com/profiles/nick-hajli-1426223">Nick Hajli</a>, AI Strategist and Professor of Digital Strategy, <a href="https://theconversation.com/institutions/loughborough-university-1336">Loughborough University</a>, and <a href="https://theconversation.com/profiles/tahir-m-nisar-1050021">Tahir M. Nisar</a>, Professor of Strategy and Economic Organisation, <a href="https://theconversation.com/institutions/university-of-southampton-1093">University of Southampton</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/the-good-the-bad-and-the-awful-how-business-reacts-to-online-reviews-236194">original article</a>. </div>

Travel Trouble

Readers response: How do you feel about online shopping compared to traditional in-store shopping?

When it comes to shopping for things we want and need, many people have a preference over whether they shop in a physical store or online. We asked our readers which they prefer when shopping for food, clothes or anything else their hearts desire, and the response was overwhelming. Here's what they said. Ellen Polsen - Why would one buy online? I like to feel and see the things I purchase, particularly garments, as fabrics today are mostly rubbish. Jennie Craven - I do a little of each. But usually use stores that I know or brands where the sizing is correct for me. I always use a payment system that I understand. Gail Ladds - I love online shopping! I often forget that I’ve bought something then get a nice surprise when it arrives lol. Debra Coats - Online is okay when you cant go to the store. I did online shopping for about 8 months after open heart surgery but when i was given the all clear to shop and drive, I was in my element as its a moment of getting out of the house and seeing others around me. Karen Peardon - I have done some online shopping (mainly craft supplies) only because I have been very ill for months but I love in-store shopping more. Retail therapy!! Christine Whyte - Have not and will not ever do it, very old school and too wary of the dangers out there, besides I like getting out and choosing for myself. Helga Bonello - I like to see feel and touch products before I buy. Online scammers are a worry, besides we need a reason to go out and be sociable. Olimpia Palumbo - My family does on line shopping and usually end up with the worst fruit and sometimes the wrong items. Image credits: Shutterstock

Money & Banking

"Ridiculous": Debate erupts over whether grandparents should be paid to babysit

Any parent knows how difficult it is to get your child into daycare or preschool. With limited spaces across the country and rising costs, many are turning to their families for help. Many rely on grandma and grandpa to help out with the kids, and while some say they'd happily do it for free, others think it's time to put a price on it. According to a Nine.com.au poll 42 per cent of Aussies believe that grandparents should be paid for babysitting, while 58 per cent of them believe there's no need to pay grandparents for their services. However, the question is more complicated than a simple yes or no, with many explaining that it depends on the circumstance. "If grandparents are babysitting for special occasions or at their request then I don't think they should be paid. Most would do it for love and time with grandkids. If grandparents are providing child minding then that's different. If it's a regular occurrence then yes they should be paid," explained one person. "Grandparents should be paid to babysit if they are required for more than two full days a week," echoed another. "Grandparents should be paid, it is cheaper than creche and the kids won't be as sick mixing with a batch of others," a third wrote. For many there's a big difference between babysitting on a weekend or a one-off day versus during the week. "Being paid as a grandparent to babysit in my opinion is ridiculous, however if a grandparent is enlisted to provide child care more than two days a week so that parents can work, I think a payment in some form isn't unreasonable, even if it's a surprise gift intermittently," one wrote. "I babysit my grandchildren while my daughter works she pays me $20 for petrol, but if they want to go out and I babysit then she doesn't pay me which I'm OK with," added another person. The parents and grandparents' financial position was also a big factor. "I think the grandparent babysitting for payment is a personal thing. Some parents can really afford it, some are struggling and the grandparents do it to help out," one explained. Image: Shutterstock

Retirement Income

Romance fraud doesn’t only happen online – it can turn into real-world deception

<div class="theconversation-article-body"><a href="https://theconversation.com/profiles/cassandra-cross-122865">Cassandra Cross</a>, <a href="https://theconversation.com/institutions/queensland-university-of-technology-847">Queensland University of Technology</a> We often think of fraudsters as people on the opposite side of the world. They will manipulate and exploit victims through words on a computer screen, or loving messages through the phone. But romance fraud can also happen in person, with the fraudster sleeping in the bed beside you. This was the circumstance Australian writer Stephanie Wood found herself in. It’s also the basis for the new <a href="https://www.paramountanz.com.au/news/fake-breaks-subscription-and-streaming-records-on-paramount/">television series Fake</a>, currently screening on Paramount+. A dramatisation of Wood’s powerful memoir by the same name, the series outlines the many lies and betrayals of an intimate relationship. It’s a brutal insight into the world of deception which characterises romance fraud. <h2>When love hurts</h2> Romance fraud (or romance scams) is what it sounds like – offenders use the guise of a relationship to gain a financial reward. In most cases, it’s through the direct transfer of money from the victim, but it can also be through using personal credentials to commit identity crimes. From the outside, it’s hard to understand how romance fraud is so effective. However, <a href="https://eprints.qut.edu.au/233966/">research has documented</a> the range of grooming techniques, social engineering tactics and methods of psychological abuse deployed by offenders. Offenders know exactly what to do and say to gain the compliance of their victim. <hr /> <hr /> Offenders target a person’s vulnerability and work hard to build strong levels of trust. There are endless calls, texts and emails that create a bond. Then follows the inevitable “crisis”, whereby the offender needs money urgently for a health emergency, criminal justice situation, business need or even a <a href="https://www.accc.gov.au/media-release/romance-baiting-scams-on-the-rise">cryptocurrency investment</a> opportunity. For many, this can result in ongoing payments and substantial losses. Over <a href="https://www.accc.gov.au/about-us/publications/serial-publications/targeting-scams-reports-on-scams-activity/targeting-scams-report-of-the-accc-on-scams-activity-2023">A$200 million</a> was reported lost by Australians to this fraud type in 2023, but this is likely a gross underestimation of actual figures. It also doesn’t capture the many <a href="https://www.aic.gov.au/sites/default/files/2020-05/29-1314-FinalReport.pdf">non-financial harms</a>, including physical and emotional declines in wellbeing. When the relationship finally ends, it’s too late. The money is gone, the extent of the deception is laid bare, and recovery from the heartache and loss is a constant battle. There is a well-documented “<a href="https://journals.sagepub.com/doi/full/10.1177/1748895815603773">double hit</a>” of victimisation, with individuals needing to grieve the relationship as well as any financial losses. <h2>Seeing is not believing</h2> There are countless incidents of romance fraud where the offender and victim never meet: the deception takes place entirely online. But it’s important to know fraudsters also operate in person. Wood’s memoir details an extraordinary level of lies and dishonesty presented to her throughout her relationship. Stories that laid the groundwork for later fabrications. Stories that were deliberate and calculated in how they were used to gain her trust, and later used against her. The motivations of these real-world deceivers are not always straightforward. Often it’s about money, but not always. For Wood, not being asked for money allayed potential suspicions, but it didn’t reduce her feelings of loss and emotional devastation upon discovering the extent of the lies. <figure><iframe src="https://www.youtube.com/embed/K_1Akqhjy6M?wmode=transparent&start=0" width="440" height="260" frameborder="0" allowfullscreen="allowfullscreen"></iframe></figure> Wood is by no means alone in her experience. Marketing executive Tracy Hall endured a similarly sophisticated and all-encompassing level of deceit in her relationship with <a href="https://www.theguardian.com/australia-news/2019/jun/20/conman-hamish-mclaren-jailed-for-up-to-16-years-after-swindling-76m-from-victims">convicted conman Hamish McLaren</a> (known to her as Max Tavita). In her book, <a href="https://tracyhall.com.au/the-last-victim">The Last Victim</a>, Hall recounts snippets of their daily lives over a 16-month period, with McLaren portraying himself as a successful professional in finance. His mail was addressed to Max Tavita and his phone conversations were with real people. Yet his whole identity and the world he represented to Hall was a complete fabrication. The experiences of Wood and Hall highlight the sheer depth of elaborate deception that can be perpetrated in an intimate relationship. Critically, it highlights romance fraud isn’t relegated to an online environment. <h2>How can we prevent romance fraud?</h2> There is an overwhelming amount of <a href="https://eprints.qut.edu.au/83702/">shame and stigma</a> associated with romance fraud. The dynamics of these deceptive relationships are misunderstood, and this perpetuates negative stereotypes and a discourse of victim blaming, even from friends and family. In hindsight, the warning signs might seem obvious, but fraudsters tend to effectively disguise these in real time and deploy deliberate tactics to overcome any suspicion. We must all create a culture that empowers victims to come forward to raise awareness. This isn’t intended to create fear or anxiety, but to normalise the threat fraud poses, and to allow for difficult conversations if it happens. Ongoing silence from victims only favours the offender. <h2>How to protect yourself from romance fraud</h2> It’s inevitable we’ll continue to swipe right in our efforts to find love. But keep a healthy level of scepticism and an open dialogue with family and friends in any quest for a new relationship. Don’t be afraid to conduct your own searches of people, places and situations presented to you in a relationship. There is a memorable moment in Fake where the protagonist refutes her friend’s offer of assistance, saying “this is a love story not an investigation”. Sadly, sometimes an investigation is necessary. No matter what the circumstance or the person, think carefully before sending any money. Only give what you are willing to lose. Deception comes in many forms. We must recognise it for what it is, and the impact it has on victims. But we must also not give into those who lie, and let them define who we are or dictate our ability to trust. If you or someone you know has been a victim of romance fraud, you can report it to <a href="https://www.cyber.gov.au/report-and-recover/report">ReportCyber</a>. For support, contact <a href="https://www.idcare.org/">iDcare</a>. For prevention advice, consult <a href="https://www.scamwatch.gov.au/">Scamwatch</a>.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/237653/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/cassandra-cross-122865">Cassandra Cross</a>, Associate Dean (Learning & Teaching) Faculty of Creative Industries, Education and Social Justice, <a href="https://theconversation.com/institutions/queensland-university-of-technology-847">Queensland University of Technology</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/romance-fraud-doesnt-only-happen-online-it-can-turn-into-real-world-deception-237653">original article</a>. </div>

Legal

Readers response: What are your thoughts on online dating or dating apps for seniors?

When it comes to dating, there are many ways people find their perfect person, and for many that happens online. We asked our readers what their thoughts are on an online dating app for seniors, and the responses were overwhelming. Here's what they said. Kristeen Bon - I tried it for a bit, but found the men to be so unrealistic in their expectations. What they say they want and what they REALLY want are poles apart. Helen Smith - It works great but men really need to look in a mirror now and then. Sue Rowley - Personally, I’m happy on my own, but if you’re looking for a partner where else is there to meet someone? Pub, supermarket, dog walking? Not many options really, especially when you’re older. Jenny Gordon - Would not consider it. Would prefer to stay single than see how friends and relatives have been affected by using them. Ali Veldman - Risky at any age, in my opinion. Diane Derby - I’d never entertain one. I like being by myself, plus two much catfishing and ghosting to be able to find a decent type. Margaret Godfrey - Tried it. A dismal failure in a small population. What is the point of men interstate responding when you live a plane flight away? John Coffey - Met my late partner online, and had a great 10 years. It can be a minefield though. Image credits: Shutterstock

Relationships

Passenger sparks debate over travellers sleeping in aisle seats

A heated debate has erupted online after a passenger suggested those sitting in an aisle seat should remain alert and awake for the entire flight, with the only exception being if it's a long-flight of seven hours or more. “A person sitting in an aisle seat on a plane should not be allowed to sleep," they wrote on Reddit. The reason behind it, according to the passenger, is to ensure that middle and window seat passengers can access the toilet, get served by flight attendants, and evacuate quickly in an emergency. “There are some exceptions and those would probably be on any flight longer than seven hours. “But anything shorter than that, you should not be sleeping. What if the middle or window passenger needs the bathroom, or if the flight attendant needs to hand them something – You’ll be in the way.” They added that a snoozing aisle seat passenger could potentially slow down evacuation during an emergency and put everyone at risk. “Now you would be risking people’s lives because you fell asleep,” they wrote. Social media users flocked to the Reddit thread to share their thoughts. “Nah, just poke me and wake me up if you need me to get up or do something," one wrote. “I’m well aware that I’m in the way, believe me. I’m certainly not there because I wanted to be in the aisle seat.” “If you sleep in an aisle seat, you deal with people getting up. That’s the unwritten rule," another added. A few others supported the idea, but shared their own take on plane etiquette. “My take on this: if you sleep in the aisle seat, you must be okay with being woken up multiple times to let the folks in your row get up. “Other flight rules: middle seat gets the armrest, and window seat must raise the window shade during taxi, takeoff, and landing so the rest of us in the row can watch.” Image: Shutterstock

Travel Tips

Ranger's confrontation with mum sparks debate

An altercation between a woman and a parking inspector in Sydney's Double Bay has sparked debate online. Video footage of the confrontation was shared on <a href="https://au.news.yahoo.com/parking-ranger-altercation-mum-ritzy-000020905.html" target="_blank" rel="noopener">social media</a>, and the pair can be seen arguing over a parking ticket the woman received on Cross St, where two-hour parking rules apply. The woman claimed that she'd "just parked" her car and was paying for a ticket when the inspector arrived to fine her. She started recording him as he was "rude and abrupt", with the video showing him writing up the fine and telling her that he will be adding a complaint to his notes. "You're harassing me, I'll call the police," the ranger said to the woman, as she films him up close. As he turns abruptly pointing a finger toward her, and telling her to leave he appears to hit the phone, and the woman accuses him of assault. "You physically assaulted me. Wow. It's all on camera," she said to the ranger. She also claimed that the ranger "pushed her away", and said that it was "terrifying". The video posted online attracted mixed responses from locals, with some arguing that "there's more to the story" as the video didn't capture what happened before she started filming. However, a few others called the ranger out for his "shocking" behaviour. "The ranger has no right to assault anyone. And if it was when they were on the job, it’s a sackable offence, if not criminal," one said. Another argued that the woman was also in the wrong for being "up in his face" as the ranger was "just doing his job". "You can tell he didn't mean to knock the camera, and that she was up in his face," another added. A spokesperson for Woollahra Council confirmed they were aware of the incident and "regrets any distress experienced during the issuing of a fine due to an illegally parked vehicle." "We understand no one likes receiving a fine, but [we] ask members of the public to refrain from taking out their frustration on Council staff, either verbally or physically," they told Yahoo News. Images: Facebook/ Yahoo

Travel Trouble

Restaurant sparks debate over “age discrimination”

A US restaurant has gone viral for their "age policy" after they decided to ban young people in a bid to create a “grown and sexy” vibe. Bliss Restaurant opened its doors in St. Louis, Missouri last month and have already caused an uproar for their unique policy where men under 35 and women under 30 are not allowed in. Owners Marvin Pate and his wife, said that they created the rule to help them “maintain a sophisticated environment, uphold our standards, and support the sustainability of our unique ambience”. Despite getting some backlash over the policy, they insist that they will stick to their code. “I think Bliss is a home away from home,” he told local news station KSDK. “You can come here and actually feel like you’re at a resort. People will feel like they’re on a vacation. “Of course, we have been getting a little backlash because of our policy, but that’s OK. We’re sticking to our code.” Pate is so committed to providing a space for older people, that if anyone looks younger than 30, they will get their ID's checked. “The restaurant is just something for the older people to come do, have a happy hour, come get some good food and not have to worry about some of the young folks who bring some of that drama,” assistant manager Erica Rhodes added. A few people have slammed the restaurant, suggesting that the rule was “age discrimination”. “The owner barely makes his own age requirement. Come on,” one vented online. “I’ve never seen a bar fight that wasn’t started by some drunk over 30,” another added. “I feel like it’s usually older people acting out nowadays," and another person replied: “Y’all ever seen a Karen under 30?” However, in the age of young influencers, many thought the restriction “makes sense". “Ah, Bliss, no influencers with those bright lights and filming while everyone else is trying to have a nice meal,” one said. “I like the concept, it’s time we mature adults can dine in a relaxing atmosphere without kids screaming, parents screaming, aggressive behaviours,” another added. “I love the age requirements. Please keep it like this. Don’t change it a lot of places back in the day had age requirements I’m glad that somebody finally taking it back protect your business I support,” a third wrote. “I love this idea!!!! Perfect!!!! And for all those gripping and complaining about it…..or have some smartelic comment….. just wait. One day your day is coming," another mused. Images: Instagram

Travel Trouble

Cafe targeted online for charging customer a "heating fee"

A cafe in Melbourne has copped a wave of backlash online after allegedly charging a customer to heat up his muffin for breakfast. The disgruntled diner took to Facebook to complain about the extra fee on his $7 muffin at the cafe and claimed the first he knew of it was when he saw it on his receipt. His post went viral with hundreds of people slamming café etiquette and urging him to go to the ACCC. "A f***ing dollar to heat my muffin? It's cr*p like this that just makes you shake your head and question where it is all going," the customer wrote in his original post. The cafe has since hit back at the post, and the angry customer who wrote it, saying the extra charge had been an error despite Heat Standard $1.00 being written on the receipt. They also said the customer could have simply solved the issue in person rather than blasting them online. "We do not nor have we ever charged for any heating of our wonderful baked treats," the café spokesperson told <a href="https://www.dailymail.co.uk/femail/real-life/article-13465591/Melbourne-cafe-targeted-angry-mob-charging-1-heating-fee-muffin-Aussies-reveal-hidden-charges-theyve-hit-amid-cost-living-crisis.html" target="_blank" rel="noopener">Daily Mail Australia</a>. "Unfortunately this has become a mountain of an issue that could have easily been resolved without a lynch mob caused by negligence at the hands of an influential keyboard warrior who ironically sells the idea of spiritual life practices and being grounded yet flipped out over a muffin." The original post racked up more than 870 comments before it was deleted, and more than 1,000 reactions. Some of those who saw it went on to slam the cafe by sending them threatening messages, commenting on posts on Instagram and calling their business phone to hurl abuse. "It's a sad world when a local cafe that aims for nothing more then customer satisfaction and community values to be upheld gets threatening messages from rogue vigilantes about wanting to see us go out of business over a muffin being prepared and served to quality standards," the cafe owners said. The cafe responded to the growing backlash online by announcing their muffins would be free on Tuesday. Image credits: Facebook / Shutterstock

Travel Trouble

“Is this illegal?”: Mum sparks debate over divisive rubbish bin tactic

A mother has reignited an age-old debate over neighbourhood etiquette, asking whether it is "illegal or frowned upon” to add rubbish to a neighbour’s wheelie bin if yours is completely full. Brooke Bliss, who lives on the NSW Mid North Coast, said that in her area bins were only collected once a fortnight and her outside bins fill up very quickly as a family of five. Often left with overflowing rubbish by the time collection day rolls around, Bliss admitted that she waits till the "dead of night" on the day before the bins are emptied and tosses a couple of bags of general waste into neighbours' bins. “Is this illegal or frowned upon?” the creator asked her followers in a video online. The mother-of-three explained to <a href="https://au.news.yahoo.com/mum-sparks-debate-over-widespread-rubbish-bin-tactic-everyone-does---but-is-it-illegal-004710089.html" target="_blank" rel="noopener">Yahoo News Australia</a>, “It’s actually super stressful, especially when you have young children… the bins fill up quite quickly.” “I find that my bin is full maybe like the fourth day after it’s just been collected and there’s still another eight or so days to go.” She added that she had “the most lovely neighbours” who would never have an issue with it, but she’d heard of other people being told not to do that by other residents. “I mean, if your neighbours aren’t letting you do that even if they have room in their bin, you then have the rubbish lying around your property because you have nowhere else to put it," Bliss added. Many fellow Aussies commenting on her video said they also sneak rubbish into their neighbours' bins and that once they were on the kerb they were fair game, with one adding, "as long as you're not putting rubbish in recycling or garden waste". “Both our neighbours know we do this to them,” one wrote, while another said, “I do it in broad daylight.” With a third adding, "everyone does this". While there are technically no laws against using your neighbours' bin, trespassing could be an issue unless you wait until the bin is on council land. A spokesman for Bliss's local council said that the move is generally frowned upon unless there is an agreement among neighbours. Image credits: Instagram / Shutterstock

Legal

"Height of selfishness": Photo at iconic beach sparks debate over etiquette

A photo taken at Bronte Beach has sparked the age old debate over whether picnickers should be allowed to reserve picnic tables by dumping their stuff on them. The image taken at one of Sydney's most popular beaches, showed two picnic tables under the same hut with table clothes and bags on them, but there was no human in sight. “There were at least half a dozen of these tables ‘reserved’ for a couple of hours on Sunday morning from very early in the day,” one annoyed beachgoer wrote on Reddit. “We got there at 7am and left a few hours later. No one was using the tables the entire time we were there.” The post has received hundreds of comments from other annoyed picnickers, with one going as far as calling it "unAustralian". “It's not acceptable,” one person said. “You can reserve it by sitting there yourself, but not by leaving an item.” “Yes, you should be actually using it, not leaving your s**t on there to reserve it for later,” another added. “It's the height of selfishness.” “Move their stuff, move yourself in, and say, ‘it was like this when I got here’,” one commenter suggested. “All I see is a free tablecloth and free bag,” another quipped. However, a few others pointed out that there were other available seats, and that there are unspoken rules around reserving picnic spots. "In this instance, it’s probably okay,” one wrote. “The back table is free, go grab it.” "As long as there’s people there minding the tables, not just throwing a bunch of tablecloths down and walking off, I’m fine with it,” another added. “First come first served.” “If I was bringing a few things from the car I might do this,” a third commented. “Like dropping off the tablecloth and backpack before grabbing the esky etc. But I'd maintain line of sight. Anything else isn't justified in my opinion.” A spokesperson for Waverly Council have asked people to "refrain from reserving tables and always have a back up plan". “Waverley is the second-most densely populated local government area in Australia outside of the City of Sydney, and we attract millions of visitors every year, so our recreational spaces are at a premium," the spokesperson told Yahoo News Australia. “On weekends and at other peak times, picnic tables and barbecues do invariably fill up. So we ask people to share our spaces so that everyone can have a turn.” Images: Reddit

Travel Trouble

Debate erupts over groom's unconventional footwear choice

In what seems to be a picture perfect wedding, eagle-eyed social media users spotted one odd detail. The couple were snapped standing at the altar, and while everything else about their outfit seemed flawless, one Reddit user called the groom out for wearing black Crocs and black socks to his wedding. “Imagine you get ready for three hours and your groom shows up in Crocs,” the user said. “Crocs would be a legit reason to say no at the altar,” another wrote, before adding: “Crocs are a valid reason to not date someone. They are horrible.” “He’s wearing a suit, maybe he has a problem with his feet that he can’t wear proper footwear,” a third commented “Surely no one, no matter how casual in style, voluntarily leaves the house in Crocs?” However many other social media users were quick to defend the wedding faux pas, with some saying that they wish they had done the same thing at their own weeding. “He probably has an injured foot or broken toe. He’s perfectly groomed (a pun) otherwise and obviously tried to camouflage his socks and crocs with his attire," one sympathised. “Ya I have really severe diabetic neuropathy in my feet, especially my toes. Doctor actually suggested Crocs as they have extra space and don’t restrict movement," another added. “I wore flip flops under my dress. I hate heels with a passion,” a third wrote. "He's wearing a nice suit, matching dark socks so I'm not seeing an issue here as he probably has some kind of foot or back injury or pain. If I were marrying him this wouldn't bother me," added a fourth. “Let the man get married in something comfortable. My wife could have shown up in a potato sack barefoot for all I cared, she is there to marry me, not for a fashion show," a fifth defended. Image: Reddit

Relationships

Woman sparks debate after copping $116 fine for "absurd" rule

Shakira Coldwell, 21, has sparked debate online after copping a $116 parking fine for an "absurd" rule she claims she didn't even know existed. The Aussie woman took to TikTok to share her confusion, and asked if anyone else was aware of the rule. “Was I the only one that didn’t know you can get a parking fine for parking nose in, like the front of your car goes in first instead of backing into a car park?” she asked. She then asked whether the rule was only enforced in Noosa, saying that she was "pretty sure" you could park in any way as long as you stay between the lines. Coldwell then shared a photo of how she parked her car when she received the fine and said that she was “clearly” within the parking lines but hadn’t backed into her space like the car next to her. “Does that not just seem a bit absurd, a bit bizarre?” she said. She also said that she was only just made aware of the fine, as she had been travelling, which means that she may be copping even bigger fees as her payment was now overdue. “I’ve asked a couple of people about this and they literally had no idea that rule even existed. Like, I’m within the lines, it doesn’t matter how I’m parked,” she continued. According to the Brisbane City Council website, failing to park as indicated by an angle parking sign will result in a $116 fine, but Coldwell claims that she didn't see any signs. “So I am a bit confused. Is this just Noosa rule or does everyone know this because I literally did not know this was a rule. And low key $116 for a parking fine that's a bit absurd, given I was within the lines,” she said. Many commenters were quick to inform her that it was actually a common parking rule that wasn't restricted to Noosa. “As someone who lives in Noosa I can 100% guarantee there was a sign saying you had to back in,” one person wrote. “Being within the lines literally has nothing to do with it lol,” another said. A few others said that parking the wrong way in angled spots can make it “dangerous” when backing out into traffic, with one commenter claiming “everyone knows this”. However, a few others were just as baffled as the 21-year-old. “I’d be challenging that. I have never heard of it and there should definitely be signs so if you can go and check the signage,” one said. “Never heard of this before I wouldn’t pay it tell them where to go,” another wrote. According to the <a href="https://www.noosa.qld.gov.au/community/local-laws/parking-regulations" target="_blank" rel="noopener">Noosa Council website</a>, rear-in angle parking is enforced in certain areas to “ensure a safer parking experience for everyone in the area," and to prevent cars from crossing into oncoming traffic as they try to exit the parking bay. Images: TikTok

Legal

Kate Langbroek reignites Australia Day debate

The annual celebration of Australia Day on January 26th has long been a subject of contention, but the debate has recently reignited with fervour. Radio personality and long-time panellist on The Project, Kate Langbroek, has weighed in on the matter by saying that altering the date won't resolve the underlying issues. She also lamented the sense of shame felt by many Australians on what should be a day of national pride. "I don't believe that if the date changed that it would be the end of these discussions and this discontent," she said. "But people have a hunger for something to celebrate about their nation, who want to be proud about their nation, and want to be able to have it on an annual basis. I think it's fair enough to want that." In response to her comments, co-host Rove McManus replied: "It does lead to the greater discussion for us as a nation of acknowledging that past so we can celebrate where we are now, which we still haven't done no matter what the day." The discussion on The Project underscored the complexity of the issue. While some, like Langbroek, advocate for maintaining the current date as a day of celebration, others argue for its change to acknowledge the painful history of colonisation. Langbroek then shared an anecdote about how a hesitant greeting of "Happy Australia Day" that she received only goes to show the level of discomfort and ambivalence surrounding the holiday. "[He] then sort of slunk away as if what he said was shameful. I know the reasons for it, I understand the reasons, but it's a great pity for our nation," she said. Co-host Georgie Tunny then proposed the idea of designating January 26th as a day of mourning while finding an alternative date for celebration – a notion met with both sarcasm and consideration. The public response to the panel discussion was predictably polarised . While some adamantly defend the tradition of celebrating Australia Day on January 26th, others advocate for change, citing the need to confront Australia's colonial past honestly. Amidst the discord, there are calls for innovative approaches to Australia Day. Suggestions range from incorporating solemn remembrance of Indigenous heritage in the morning to hosting citizenship ceremonies and festive events later in the day – a reflection of the nation's aspirations for unity and inclusivity. Images: The Project

News

"Too good to be true": Bank teller saves couple from losing $40k

A Tasmanian couple have been saved from losing $40k into an online investment scam after a bank teller noticed the red flags. The couple visited the NAB branch in Rosny, Hobart after their account was blocked during an attempt to transfer the money to an ‘online investment firm’ in Perth. The payment was the first of two instalments that they were set to pay the "firm" but NAB Customer Advisor Erin Bugg saved them from a massive loss. Bugg became suspicious of the firm after they promised a 12 per cent return on their term deposit and a guaranteed pay out if the firm went bust. “If there was a scam red flags bingo card, ‘online investment opportunity’ would be top of the list,” the NAB Customer Advisor said. “Immediately, alarm bells went off for me. It sounded like an investment scam and I was concerned this couple could lose their life savings.” The couple, however, insisted that they weren't being scammed so Bugg decided to look into the matter further and found a website and article about the firm. When she looked into the rates they offered she realised it “was literally too good to be true." “No one likes to be told they’re being lied to, especially when they feel like they’ve done all the right things. They had done their own research, and even spoken to the company on the phone,” she said. She added that "alarm bells" started ringing when the wife explained that a man from the firm kept calling her to thank her for the investment and encourage her to open an account. The couple then rang the "firm" in front of Bugg to try and convince her it was real. “I declined to speak to the ‘firm’, but I could hear them telling the customers, ‘Oh, NAB always flags us as a scam’,’” she recalled. NAB’s fraud team then informed them that the firm had a bank account at another bank, and to call the bank to confirm whether it was legit. After calling the other bank, they found that the account was not connected to the investment firm and suggested them to not transfer anything. “It was such a relief to hear from the customer that they’d avoided being scammed,” Bugg said. This comes after Scamwatch received over 7,000 reports of investment scams collectively costing Aussies over $275 million in the last year. Image: NAB

Money & Banking

Obese woman sparks debate for not giving up extra seat for toddler

An obese woman has sparked debate online after refusing to give up the second seat she paid for to a fussy toddler. The 34-year-old booked the two seats for her cross-country flight to visit her family for Christmas because she was previously unable to comfortably fit in one seat. All was well until the young woman next to her demanded that she "squeeze into one seat" so her son could sit on the other. "I am obese," she admitted on the Reddit thread. "I'm actively working toward losing weight and I've made progress - but I booked an extra seat because I'm fat." She added that she insisted on keeping her seat because she paid for it, but the mum "made a big fuss over it, and she told the flight attendant I was stealing the seat from her son." "Then I showed her my boarding passes, proving that I paid for the extra seat. The flight attendant asked me if I could try to squeeze in, but I said no, that I wanted the extra seat I paid for." The woman claimed that the toddler was only 18 months old, so he didn't need his own seat and could've sat on his mum's lap for the duration of the flight. "I got dirty looks and passive-aggressive remarks from her for the entire flight and I do feel a little bad because the boy looked hard to control - but am I in the wrong?" she asked other social media users. Many shared their overwhelming support for the woman and slammed the mum and flight attendant for their "horrific" behaviour. "The mum is an a**hole for not buying a seat for her son and assuming someone else would give up a seat they paid for. Odds are she was hoping there'd be extra seats on the flight so she didn't have to pay and used the lap thing as a loophole," one commented. "What's even the point of the extra seat if the flight attendants are going to let entitled people bully others into giving it up?" another added. "People buy entire seats for high-end musical equipment. Not even people. Their lack of planning does not constitute an emergency on your part," a third wrote. However, there were a few others that said the woman was in the wrong for causing an inconvenience. "If you are so fat that you have to have more than one seat on an airplane then you are selfish," one said. "Flights overbook all the time especially during the holidays - how can you justify having two seats to yourself?" "How much room does a kid take up, seriously? Yeah the mum should've bought a seat but that doesn't mean you have to be selfish and cause two people discomfort," another commented. Image: Getty

Travel Trouble

“Imagine being offended by gingerbread": Woolies shopper slammed online

A Woolies customer has come under fire after pointing out a "woke" change in the iconic Christmas cookie. The shopper took to Reddit to slam the Woolworths Bakery for renaming the festive packs of cookies to Gingerbread People, rather than Gingerbread Men. “Woolworths has renamed their biscuits Gingerbread ‘people’,” they wrote in the forum, with a picture of the new label. “Apparently Gingerbread ‘man’ isn’t woke enough.” Instead of people agreeing, many thought he was a weir-dough (pun intended), and said that it was “no big deal”. “I’m trying really hard but too busy caring about my electricity bill doubling in the last year to have energy left over for gingerbread people,” one wrote. “Imagine being offended by gingerbread," another commented. “Seriously? Like if you wanted some gingerbread, you wouldn’t buy them because they’re called people?" a third wrote. “Once again confirming that anyone that actually uses the word ‘woke’ is a pathetic little manbaby," a fourth slammed. Others agreed that it was strange to see people get annoyed about a name change. “And you got so offended you came to Reddit to post about it. Who is the d***head here them or you?” “God I love watching the snowflakes melt over this," responded another. There were only a few people who agreed with the shopper, and said that the supermarket giant had gone too far. “At some point soon I’m just not going to care about offending people. If you can’t handle a biscuit with man in the name, simply grab a box of tissues and retreat to your safe space,” wrote one user. “Jesus Christ. It’s a f***ing biscuit vaguely shaped like a human. Do we need to make a biscuit gender neutral so we don’t offend people?” added another. Images: Getty/ Reddit

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