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Medicare is covering less of specialist visits. But why are doctors’ fees so high in the first place?

<div class="theconversation-article-body"> <p><em><a href="https://theconversation.com/profiles/susan-j-mendez-2219444">Susan J. Méndez</a>, <a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a></em></p> <p>Fees for medical specialists are going up faster than <a href="https://www.abc.net.au/news/2024-09-25/medicare-rebates-only-covering-half-of-specialist-costs/104389360">Medicare rebates</a>, leading to a bigger gap for patients to pay.</p> <p>Recent data from the <a href="https://www.aihw.gov.au/reports/medicare/mbs-funded-services-data/contents/summary">Australian Institute of Health and Welfare</a> shows that in the first quarter of this year, Medicare rebates covered just over half (52%) of the total fees. This is <a href="https://www.abc.net.au/news/2024-09-25/medicare-rebates-only-covering-half-of-specialist-costs/104389360">down from 72%</a> two decades ago, and the lowest proportion on record.</p> <p>Doctors can charge what they like, while the government determines the Medicare rebate. The difference between the two, or the gap, is what impacts patients. For GPs, the government provides an incentive for doctors to <a href="https://www.health.gov.au/our-work/increases-to-bulk-billing-incentive-payments#1-november-2023-changes">bulk bill</a>, but there’s no such incentive for other specialists.</p> <p>Doctors blame large gap payments on rebates being too low, and they’re partly right. After adjusting for inflation and increasing demand, the average dollar amount one person receives in Medicare rebates annually dropped from <a href="https://www.aihw.gov.au/reports/medical-specialists/referred-medical-specialist-attendances">A$349 to $341</a> over the past decade.</p> <p>But this is only a part of the problem. When many people can’t afford hundreds (if not thousands) of dollars for essential specialist care, we need to look at why fees are so high.</p> <h2>How do specialists set their fees?</h2> <p>Although general practice is technically a speciality, when we talk about medical specialists in this article, we’re talking about non-GP specialists. These might include paediatricians, oncologists, psychiatrists and dermatologists, among many others.</p> <p>In determining fees, specialists consider a combination of patient-level, doctor-level and system-level factors.</p> <p>Patient characteristics, such as the complexity of the patient’s medical condition, may increase the price. This is because more complex patients may require more time and resources.</p> <p>Specialists, based on their experience, perceived skill level, or ethical considerations, may charge more or less. For example, <a href="https://www.sciencedirect.com/science/article/pii/S0277953623007104?via%3Dihub">some specialists report</a> they offer discounts to certain groups, such as children or pensioners.</p> <p>System-level factors including the cost of running a practice (such as employing staff) and practice location also play a role.</p> <p>Problems arise when prices vary considerably, as this often signals limited competition or excessive market power. This holds true for medical services, where patients have little control over prices and rely heavily on their doctors’ recommendations.</p> <p>In <a href="https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4909881">recent research</a>, my colleagues and I found fees varied significantly between specialists in the same field. In some cases the most expensive specialist charged more than double what the cheapest one did.</p> <h2>Doctor characteristics influence fee-setting</h2> <p>My colleagues and I <a href="https://doi.org/10.1016/j.healthpol.2024.105119">recently analysed</a> millions of private hospital claims from 2012 to 2019 in Australia. We found the wide variation in fees was largely due to differences between individual doctors, rather than factors such as patient complexity or the differences we’d expect to see between specialties.</p> <p>Up to 65% of the variance in total fees and 72% in out-of-pocket payments could be attributed to differences between doctors in the same field.</p> <p>To understand what doctor-level factors drive high fees, <a href="https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4909881">we looked at</a> data from a representative survey of specialists. We found older specialists have lower fees and higher rates of bulk billing. Practice owners tended to charge higher fees.</p> <p>We also found doctors’ personalities affect how much they charge and how often they bulk bill patients. Doctors who scored more highly on the personality trait of agreeableness were more likely to bulk bill patients, while those who scored more highly on neuroticism tended to charge higher fees.</p> <p>What we couldn’t show is any evidence fees were associated with competition.</p> <h2>Effects on patients</h2> <p>This is not a competitive market. On the contrary, it has high entry restrictions (long training requirements) and a limited supply of specialists, particularly in <a href="https://www.aihw.gov.au/reports/workforce/health-workforce">rural and remote areas</a>. Meanwhile, patients’ access is controlled by the need for referrals which expire, generally after a year.</p> <p>Patients are often unable to shop around or make informed decisions about their care due to a lack of information about the true cost and quality of services.</p> <p>For private hospital services, the fee structure is complicated by the fact that several providers (for example, surgeon, anaesthetist, assistant surgeon) bill separately, making it difficult for patients to know the total cost upfront.</p> <p>Despite efforts to introduce price transparency in recent years, such as through the government’s <a href="https://medicalcostsfinder.health.gov.au/">Medical Costs Finder</a> website, the system remains far from clear. Reporting is voluntary and the <a href="https://doi.org/10.1016/j.healthpol.2020.06.001">evidence is mixed</a> on whether these tools effectively reduce prices or increase competition.</p> <p>All of this contributes to high and unpredictable out-of-pocket costs, which can lead to financial strain for patients. About <a href="https://www.abs.gov.au/statistics/health/health-services/patient-experiences/latest-release#barriers-to-health-service-use">10.5% of Australians</a> reported cost was a reason for delaying or avoiding a specialist visit in 2022–23.</p> <p>This raises important questions about equity and the sustainability of Australia’s universal health-care system, which is built on the principle of equitable access to care for all citizens.</p> <h2>What can be done?</h2> <p>Patients can take steps to minimise their costs by proactively seeking information. This includes asking your GP for a range of options when you’re referred to a specialist. Note the referral from your GP can be used for any other doctor in the same specialty.</p> <p>Similarly, ask the specialist’s receptionist what the fee and rebate will be before making an appointment, or for a <a href="https://www.ama.com.au/articles/informed-financial-consent#Two">detailed quote</a> before going to hospital. Shop around if it’s too high.</p> <p>But responsibility doesn’t only lie with patients. For example, the government could seek to address this issue by increasing investment in public hospital outpatient care, which could boost competition for specialists. It could also publish the range of fees compared to the rebate for all Medicare-billed consultations, rather than relying on voluntary reporting by doctors.</p> <p>Price transparency alone is not enough. Patients also need quality information and better guidance to navigate the health-care system. So continued investment in improving health literacy and care coordination is important.</p> <p>If things don’t change, the financial burden on patients is likely to continue growing, undermining both individual health outcomes and the broader goals of equitable health-care access.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/239827/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/susan-j-mendez-2219444">Susan J. Méndez</a>, Senior Research Fellow, Melbourne Institute of Applied Economic and Social Research, <a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/medicare-is-covering-less-of-specialist-visits-but-why-are-doctors-fees-so-high-in-the-first-place-239827">original article</a>.</em></p> </div>

Money & Banking

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Readers response: What is the most expensive place you've visited?

<p>When it comes to travelling, there are some destinations around the world that are definitely more expensive than others. </p> <p>We asked our readers which place left them the most out of pocket, and the response was overwhelming. Here's what they said. </p> <p><strong>Angela Budden</strong> - Switzerland for sure. </p> <p><strong>Vera Hunt </strong>- Italy, but it's a beautiful place so worth every cent.</p> <p><strong>Pat Isaacs</strong> - Probably London, back in 2011. Such a contrast to Bali, in 2013. Had two weeks there, total cost was under $1600, including air fare, accommodation, food etc. Just the air fare to London was more than the total cost of my time in Bali.</p> <p><strong>Eileen Dunford</strong> - The Amalfi Coast.</p> <p><strong>Roz Harris</strong> - Ashford Castle in Ireland, but I would give anything to go back again and stay for longer.</p> <p><strong>Valerie Southam</strong> - Iceland and Finland.</p> <p><strong>Peter Connolly</strong> - I think Qatar, although the Netherlands wasn't that far behind.</p> <p><strong>Marirose Piciucco</strong> - Tahiti and Copenhagen.</p> <p><strong>Maree Newhouse</strong> - Iceland, I just came back from there. $48 for a bowl of lamb soup and $52 for a hamburger!</p> <p><strong>Gail Ladds</strong> - Positano in Italy. Cost me $25 for a milkshake about $7 years ago. It was the cost of the view I think.</p> <p><strong>Kevin Chapman</strong> - Hawaii, but worth every penny.</p> <p><strong>Peter Brady</strong> - Everywhere in the US given the lousy exchange rate, the plethora of additional government taxes, and the mandatory 20% tip.</p> <p><strong>Chaz Maree</strong> - Scandinavian countries are very expensive to visit but so beautiful, so who cares.</p> <p><strong>Catherine Cotterell</strong> - Venice, where the traders sting you as fiercely as the mosquitos.</p> <p><em>Image credits: Shutterstock </em></p> <p> </p>

Travel Trouble

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Top ten places in Australia to retire

<p>Each year, more and more Aussies are fleeing their hometowns and major cities after they retire for a slower pace of life to fully enjoy their retirement years.</p> <p>These small towns offer retirees more lifestyle benefits and affordable housing, while avoiding the busy hustle and bustle of city life.</p> <p>A new study by fintech firm Citro shared the top ten places retirees are choosing to move to, with New South Wales and Queensland housing the most desirable locations.</p> <p>In the top ten spot was Echuca in Victoria, followed by the Tasmanian town of Launceston, with both towns offering a unique sense of community and beautiful scenery.</p> <p>Three charming seaside towns were named in the next positions, with Wallaroo, the seaside paradise on the Yorke Peninsula in South Australia, taking out the 8th place spot, Mandurah in the south of Perth, Western Australia in 7th, and the town of Rosebud on Victoria's Mornington Peninsula landing in 6th place.</p> <p>Heading inland to the Australian capital was Belconnen in Canberra, ACT, in 5th place, while the whale-watching hub of Hervey Bay in southeast Queensland landed in 4th.</p> <p>Maryborough in Victoria came in 3rd, while Ingham – known as the "Little Italy" of tropical north Queensland – was crowned the 2nd most desirable place for Aussie retirees.</p> <p>However, coming out on top was the quaint country New South Wales town of Armidale, which was dubbed the best place in the country for Australian retirees, largely based on the fact that average house prices are currently sitting at $450,000.</p> <p><em>Image credits: Visit Victoria / Shutterstock</em></p>

Retirement Life

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Long COVID puzzle pieces are falling into place – the picture is unsettling

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/ziyad-al-aly-513663">Ziyad Al-Aly</a>, <a href="https://theconversation.com/institutions/washington-university-in-st-louis-732">Washington University in St. Louis</a></em></p> <p>Since 2020, the condition known as long COVID-19 has become a <a href="https://www.hhs.gov/civil-rights/for-providers/civil-rights-covid19/guidance-long-covid-disability/index.html">widespread disability</a> affecting the health and quality of life of millions of people across the globe and costing economies billions of dollars in <a href="https://www.oecd.org/en/publications/the-impacts-of-long-covid-across-oecd-countries_8bd08383-en.html">reduced productivity of employees and an overall drop in the work force</a>.</p> <p>The intense scientific effort that long COVID sparked has resulted in <a href="https://pubmed.ncbi.nlm.nih.gov/?term=%22long+covid%22+or+%22pasc%22+or+%22post-acute+sequelae+of+covid-19%22+or+%22postacute+sequelae+of+covid-19%22+or+%22post-acute+sequelae+of+SARS-CoV-2%22+or+%22postacute+sequelae+of+SARS-CoV-2%22+or+%22post+covid+condition%22+or+%22post+covid+conditions%22+or+%E2%80%9Cchronic+covid-19%E2%80%9D+or+%E2%80%9Cpost+covid-19+condition%E2%80%9D+or+%E2%80%9Cpost+covid-19+conditions%E2%80%9D+or+%E2%80%9Cpost-covid+condition%E2%80%9D+or+%E2%80%9Cpost-covid+conditions%E2%80%9D+or+%E2%80%9Clong+covid-19%E2%80%9D+or+%28%22long-term%22+and+%22COVID-19%22%29+or+%28%22longterm%22+and+%22COVID-19%22%29+or+%28%22long-term%22+and+%22SARS-CoV-2%22%29+or+%28%22longterm%22+and+%22SARS-CoV-2%22%29+or+%E2%80%9Cpostcovid+condition%E2%80%9D+or+%E2%80%9Cpostcovid+conditions%E2%80%9D+&amp;sort=date">more than 24,000 scientific publications</a>, making it the most researched health condition in any four years of recorded human history.</p> <p><a href="https://www.cdc.gov/coronavirus/2019-ncov/long-term-effects/index.html">Long COVID</a> is a term that describes the <a href="https://www.yalemedicine.org/conditions/long-covid-post-covid-conditions-pcc">constellation of long-term health effects</a> caused by infection with the SARS-CoV-2 virus. These range from persistent respiratory symptoms, such as shortness of breath, to debilitating fatigue or brain fog that limits people’s ability to work, and conditions such as heart failure and diabetes, which are known to last a lifetime.</p> <p>I am a physician scientist, and I have been deeply immersed in studying long COVID since the early days of the pandemic. I have testified before the U.S. Senate as an <a href="https://www.help.senate.gov/imo/media/doc/baf4e4e7-b423-6bef-7cb4-1b272df66eb8/Al-Aly%20Testimony.pdf">expert witness on long COVID</a>, have <a href="https://scholar.google.com/citations?hl=en&amp;user=DtuRVcUAAAAJ">published extensively on it</a> and was named as one of <a href="https://time.com/6966812/ziyad-al-aly/">Time’s 100 most influential people in health in 2024</a> for my research in this area.</p> <p>Over the first half of 2024, a <a href="https://www.nationalacademies.org/our-work/long-term-health-effects-stemming-from-covid-19-and-implications-for-the-social-security-administration#sl-three-columns-afa91458-20e0-42ab-9bd6-55e3c8262ecc">flurry of reports</a> and <a href="https://doi.org/10.1056/NEJMoa2403211">scientific papers</a> on long COVID added clarity to this complex condition. These include, in particular, insights into how COVID-19 can still wreak havoc in many organs years after the initial viral infection, as well as emerging evidence on viral persistence and immune dysfunction that last for months or years after initial infection.</p> <h2>How long COVID affects the body</h2> <p>A new study that my colleagues and I published in the New England Journal of Medicine on July 17, 2024, shows that the <a href="https://doi.org/10.1056/NEJMoa2403211">risk of long COVID declined</a> over the course of the pandemic. In 2020, when the ancestral strain of SARS-CoV-2 was dominant and vaccines were not available, about 10.4% of adults who got COVID-19 developed long COVID. By early 2022, when the omicron family of variants predominated, that rate declined to 7.7% among unvaccinated adults and 3.5% of vaccinated adults. In other words, unvaccinated people were more than twice as likely to develop long COVID.</p> <p>While researchers like me do not yet have concrete numbers for the current rate in mid-2024 due to the time it takes for long COVID cases to be reflected in the data, the flow of new patients into long COVID clinics has been on par with 2022.</p> <p>We found that the decline was the result of two key drivers: availability of vaccines and changes in the characteristics of the virus – which made the virus less prone to cause severe acute infections and may have reduced its ability to persist in the human body long enough to cause chronic disease.</p> <p>Despite the decline in risk of developing long COVID, even a 3.5% risk is substantial. New and repeat COVID-19 infections translate into millions of new long COVID cases that add to an already staggering number of people suffering from this condition.</p> <p>Estimates for the first year of the pandemic suggests that at <a href="https://doi.org/10.1038/s41579-023-00896-0">least 65 million people</a> globally have had long COVID. Along with a group of other leading scientists, my team will soon publish updated estimates of the global burden of long COVID and its impact on the global economy through 2023.</p> <p>In addition, a major new report by the National Academies of Sciences Engineering and Medicine details all the <a href="https://nap.nationalacademies.org/catalog/27756/long-term-health-effects-of-covid-19-disability-and-function">health effects that constitute long COVID</a>. The report was commissioned by the Social Security Administration to understand the implications of long COVID on its disability benefits.</p> <p>It concludes that long COVID is a complex chronic condition that can result in more than 200 health effects across multiple body systems. These include new onset or worsening:</p> <ul> <li><a href="https://doi.org/10.1038/s41591-022-01689-3">heart disease</a></li> <li><a href="https://doi.org/10.1038/s41591-022-02001-z">neurologic problems</a> such as <a href="https://theconversation.com/mounting-research-shows-that-covid-19-leaves-its-mark-on-the-brain-including-with-significant-drops-in-iq-scores-224216">cognitive impairment</a>, strokes and <a href="https://my.clevelandclinic.org/health/diseases/6004-dysautonomia">dysautonomia</a>. This is a category of disorders that affect the body’s <a href="https://my.clevelandclinic.org/health/body/23273-autonomic-nervous-system">autonomic nervous system</a> – nerves that regulate most of the body’s vital mechanisms such as blood pressure, heart rate and temperature.</li> <li><a href="https://www.cdc.gov/me-cfs/hcp/clinical-care/treating-the-most-disruptive-symptoms-first-and-preventing-worsening-of-symptoms.html">post-exertional malaise</a>, a state of severe exhaustion that may happen after even minor activity — often leaving the patient unable to function for hours, days or weeks</li> <li><a href="https://doi.org/10.1038/s41467-023-36223-7">gastrointestinal disorders</a></li> <li><a href="https://doi.org/10.1681/ASN.2021060734">kidney disease</a></li> <li>metabolic disorders such as <a href="https://doi.org/10.1016/S2213-8587(22)00044-4">diabetes</a> and <a href="https://doi.org/10.1016/S2213-8587(22)00355-2">hyperlipidemia</a>, or a rise in bad cholesterol</li> <li><a href="https://doi.org/10.1038/s41590-023-01724-6">immune dysfunction</a></li> </ul> <p>Long COVID can affect people across the lifespan from children to older adults and across race and ethnicity and baseline health status. Importantly, <a href="https://doi.org/10.1126/science.adl0867">more than 90% of people with long COVID</a> had mild COVID-19 infections.</p> <p>The National Academies report also concluded that long COVID can result in the inability to return to work or school; poor quality of life; diminished ability to perform activities of daily living; and decreased physical and cognitive function for months or years after the initial infection.</p> <p>The report points out that many health effects of long COVID, such as post-exertional malaise and chronic fatigue, cognitive impairment and autonomic dysfunction, are not currently captured in the <a href="https://www.ssa.gov/disability/professionals/bluebook/AdultListings.htm">Social Security Administration’s Listing of Impairments</a>, yet may significantly affect an individual’s ability to participate in work or school.</p> <figure><iframe src="https://www.youtube.com/embed/9kJ5GWb2wzw?wmode=transparent&amp;start=0" width="440" height="260" frameborder="0" allowfullscreen="allowfullscreen"></iframe><figcaption><span class="caption">Many people experience long COVID symptoms for years following initial infection.</span></figcaption></figure> <h2>A long road ahead</h2> <p>What’s more, health problems resulting from COVID-19 can last years after the initial infection.</p> <p>A large study published in early 2024 showed that even people who had a <a href="https://doi.org/10.1038/s41591-024-02987-8">mild SARS-CoV-2 infection still experienced new health problems</a> related to COVID-19 in the third year after the initial infection.</p> <p>Such findings parallel other research showing that the <a href="https://doi.org/10.1016/S1473-3099(24)00171-3">virus persists</a> in various organ systems for months or years after COVID-19 infection. And research is showing that immune responses to the infection are <a href="https://doi.org/10.1126/scitranslmed.adk3295">still evident two to three years</a> after a mild infection. Together, these studies may explain why a SARS-CoV-2 infection years ago could still cause new health problems long after the initial infection.</p> <p>Important progress is also being made in understanding the pathways by which long COVID wreaks havoc on the body. Two preliminary studies <a href="https://doi.org/10.1101/2024.06.18.24309100">from the U.S.</a> and <a href="https://doi.org/10.1101/2024.05.30.596590">the Netherlands</a> show that when researchers transfer auto-antibodies – antibodies generated by a person’s immune system that are directed at their own tissues and organs – from people with long COVID into healthy mice, the animals start to experience long COVID-like symptoms such as muscle weakness and poor balance.</p> <p>These studies suggest that an abnormal immune response thought to be responsible for the generation of these auto-antibodies may underlie long COVID and that <a href="https://doi.org/10.1126/science.zbzipqn">removing these auto-antibodies</a> may hold promise as potential treatments.</p> <h2>An ongoing threat</h2> <p>Despite overwhelming evidence of the wide-ranging risks of COVID-19, a great deal of messaging suggests that it is no longer a threat to the public. Although there is no empirical evidence to back this up, this misinformation has permeated the public narrative.</p> <p>The data, however, tells a different story.</p> <p><a href="https://covid.cdc.gov/covid-data-tracker/#datatracker-home">COVID-19 infections</a> continue to <a href="https://www.cdc.gov/flu/weekly/index.htm">outnumber flu cases</a> and lead to <a href="https://www.cdc.gov/resp-net/dashboard/index.html">more hospitalization</a> and <a href="https://doi.org/10.1001/jama.2024.7395">death</a> than the flu. COVID-19 also leads to <a href="https://doi.org/10.1016/S1473-3099(23)00684-9">more serious long-term health problems</a>. Trivializing COVID-19 as an inconsequential cold or <a href="https://www.theatlantic.com/health/archive/2024/02/covid-anniversary-flu-isolation-cdc/677588/">equating it with the flu</a> does not align with reality.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/233759/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/ziyad-al-aly-513663">Ziyad Al-Aly</a>, Chief of Research and Development, VA St. Louis Health Care System. Clinical Epidemiologist, <a href="https://theconversation.com/institutions/washington-university-in-st-louis-732">Washington University in St. Louis</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/long-covid-puzzle-pieces-are-falling-into-place-the-picture-is-unsettling-233759">original article</a>.</em></p> </div>

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Sombre Aussie site tops global list of most unusual abandoned places

<p>Each year, thousands of people travel to famous abandoned buildings and hotspots to explore what were once important landmarks. </p> <p>Some deserted sites are more popular than others, as these ten sites received tens of thousands of visitors each year. </p> <p><strong>Buzludzha, Bulgaria</strong></p> <p>The Buzludzha Monument in central Bulgaria has been dubbed the tenth most famous abandoned place in the world, each year welcoming over 18,000 people. </p> <p>The site was constructed in 1981 and used by the Bulgarian communist government, and was in use until the collapse of the Soviet Union in 1989.</p> <p><strong>Ohio State Reformatory, USA</strong></p> <p>After first opening in 1898, the goal of the Ohio State Reformatory was to truly "reform" and rehabilitate its inmates.</p> <p>The facility was closed in 1990, and each year attracts more than 21,000 visitors.</p> <p><strong>Gereja Ayam, Indonesia</strong></p> <p>The uniquely shaped house of prayer in Central Java continues to be a popular tourist attraction in Indonesia, welcoming more than 50,000 travellers each year. </p> <p>Construction on the church was never completed after work was halted in 2000.</p> <p><strong>Lago di Resia Bell Tower, Italy</strong></p> <p>The 14-century sunken bell tower can be found near the border of Switzerland, emerging from the water from a sunken village where travellers claim they can hear bells tolling, even though there are no bells in the tower. </p> <p>The lonely (and probably haunted) tower receives more than 54,000 tourists each year. </p> <p><strong>Canfranc, Spain</strong></p> <p>The abandoned railway station is located in the Spanish municipality of Canfranc, close to the French border and once was a major hub for cross-border railway traffic.</p> <p>It first opened in 1928, but closed its doors by 1970 before it was reimagined as a hotel.  </p> <p><strong>Beelitz Military Hospital, Germany</strong></p> <p>The large hospital complex was first built in 1898 as a sanatorium, but was transformed into a hospital at the beginning of WWI and has been abandoned since 1990. </p> <p>It's understood Hitler was treated here after being wounded in the Battle of Somme, which could be the reason more than 64,000 travellers flock there each year. </p> <p><strong>Eastern State Penitentiary, USA</strong></p> <p>The prison in Philadelphia, Pennsylvania is described as one of the country's most historic prisons and has housed some famous prisoners such as Al Capone.</p> <p>The prison was closed in 1971 and is tagged on social media by more than 79,000 every year. </p> <p><strong>Croix-Rouge, Paris</strong></p> <p>Also known as the Red Cross, this Paris train station has been abandoned since 1939 after France entered WWII.</p> <p>The station was only functional for 16 years, and welcomes more than 95,000 curious travellers each year. </p> <p><strong>Teufelsberg, Germany</strong></p> <p>Teufelsberg was one of the largest listening towers in the world during the Cold war.</p> <p>The site was closed in 1972, but still receives around 128,000 every year. </p> <p><strong>Port Arthur, Australia</strong></p> <p>More than a quarter of a million visitors travel to Port Arthur in Tasmania each year.</p> <p>The site itself was first opened as a timber station in 1830 and is known as a symbol of the country's convict past.</p> <p><em>Image credits: Shutterstock </em></p>

International Travel

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“Australia is a sadder place": Shock as John Blackman's death confirmed

<p>Australian radio legend and star of <em>Hey Hey it's Saturday</em> John Blackman has passed away at the age of 76. </p> <p>Entertainment reporter Peter Ford broke the sad news on <em>The Morning Show</em> on Wednesday morning, saying, “Australia is a sadder place with this news."</p> <p>"John was an incredible man. In the past years, he has put up a huge cancer fight,” Ford said.</p> <p>Blackman had been battling cancer for many years, undergoing numerous operations on his face and skull to remove cancerous tumours.</p> <p>John’s was first diagnosed with cancer in 2018 after visiting his doctor about a seemingly minor blemish on his chin, and he was shocked to learn he had an aggressive form of skin cancer in his mouth and jaw.</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/p/C70CkAEORnX/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/C70CkAEORnX/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by Sunrise (@sunriseon7)</a></p> </div> </blockquote> <p>In a 12-hour operation, John’s lower jaw and teeth were removed, and his jaw was replaced with a part of his thigh bone.</p> <p>“It’s like I ploughed into a tree and my life changed forever,” he told the <em>Herald Sun</em> at the time. </p> <p>Blackman became a household name after his time on <em>Hey Hey It's Saturday</em>, and was known and loved for voicing the cheeky stick puppet Dickie Knee. </p> <p>John is survived by his wife Cecile and their adult daughter. </p> <p><em>Image credits: Facebook / Seven</em></p>

Caring

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"There's no place like home": Marcia Hines and her amazing cat share sweet message

<p>Australian music icon and <em>Australian Idol</em> judge Marcia Hines recently took to social media to express her heartfelt gratitude to those who supported her during a <a href="https://www.oversixty.com.au/health/caring/marcia-hines-rushed-to-hospital" target="_blank" rel="noopener">recent medical incident</a>. The beloved singer and performer shared a touching message on Instagram, reflecting on the challenges she faced and the overwhelming support she received from healthcare professionals, family, friends and fans – but mostly from her amazing-looking cat, Sistah!</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/C5AeYisL9Pu/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/C5AeYisL9Pu/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Marcia Hines (@themarciahines)</a></p> </div> </blockquote> <p>The incident unfolded backstage at Sydney’s Coliseum Theatre just before last Sunday night’s <em>Australian Idol</em> finale. Hines, known for her vibrant presence and insightful critiques on the talent show, collapsed, prompting concerns among the show's crew and audience. As a result, she had to miss the episode, with fellow musician Guy Sebastian stepping in as a guest judge.</p> <p>Following her collapse, Hines was swiftly taken to the hospital, where she received treatment for head injuries, including stitches. Despite the setback, she was able to make a remarkable recovery <a href="https://www.oversixty.com.au/entertainment/tv/marcia-hines-returns-as-australian-idol-fans-cry-foul-over-upset-win" target="_blank" rel="noopener">in time to return</a> for the Grand Finale show on Monday night.</p> <p>In her Instagram post, Hines expressed profound gratitude for the exceptional care she received during her hospital stay, particularly praising Brad Ceely and the entire team at Blacktown Hospital.</p> <p>"There’s no place like home….." Hines wrote. "Especially when Sistah is here to greet me 🐾 What an action-packed week ❤️ I’ve experienced so much care and love, and none moreso than the exceptional treatment that Brad Ceely and his entire team at Blacktown Hospital gave me during my stay with them.</p> <p>"We are so fortunate to live in a country with such incredible healthcare, and the amazing facilities we have in our Western Sydney suburbs - wow! I’m so grateful to all of the hospital staff - from the tireless nurses to the wonderful administration staff. A special thanks to all of the staff at Mount Druitt Emergency Department, all of the Ambulance teams who got me safely to-and-from hospitals this weekend, and of course Dr Kit Rowe for stitching me up so nicely after my fall. Ouch lol 🤕Thank you for being you and keeping us all safe 🫶🏾</p> <p>"Thank you also to Kyle, Amy and all the team at @australianidol for your love, and also to my @greaseoztour family who I’ll be seeing soon. Thank you also to my family and friends - you’re always there when I need you most 💝"</p> <p>The response to Hines' message was overwhelmingly positive, with fans and well-wishers flooding the comments section with messages of support, encouragement and excitement for her upcoming projects. Many expressed relief at her recovery and eagerly anticipated her return to the stage, particularly in her role in <em>Grease the Musical</em>. </p> <p><em>Images: Instagram</em></p>

Caring

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Bunnings has toppled Woolworths as Australia’s most ‘trusted’ brand – what makes us trust a brand in the first place?

<p><a href="https://theconversation.com/profiles/louise-grimmer-212082">Louise Grimmer</a>, <em><a href="https://theconversation.com/institutions/university-of-tasmania-888">University of Tasmania</a></em></p> <p>Think of some of the world’s biggest brands: Nike, McDonald’s, Coca-Cola, Apple. With what do you associate them? Are they positive associations? Now consider, do you trust them?</p> <p>Brand trust is a measure of how customers <em>feel</em> about a brand in terms of how well the brand delivers on its promises. Trust is an important measure for any organisation, large or small.</p> <p>Whether or not customers trust a brand can be the difference between choosing that brand’s products or services over another.</p> <p>In Australia, Woolworths <a href="https://www.roymorgan.com/findings/9472-risk-monitor-quartely-update-december-2023">held the title</a> of our most trusted brand for three and a half years. But recent cost-of-living pressures have put supermarkets in the spotlight for all the wrong reasons.</p> <p>Roy Morgan Research’s <a href="https://www.roymorgan.com/findings/9472-risk-monitor-quartely-update-december-2023">most recent trust rankings</a> show Woolworths has slipped to number two, handing its crown to hardware behemoth Bunnings.</p> <p>It’s clear that trust is fragile and can be quickly squandered when brands lose touch with those they serve.</p> <p>So what makes us trust a brand in the first place? And why do we trust some more than others?</p> <h2>What makes us trust a brand?</h2> <p>According to customer experience management firm Qualtrics, <a href="https://www.qualtrics.com/au/experience-management/brand/brand-trust/">brand trust</a> is</p> <blockquote> <p>the confidence that customers have in a brand’s ability to deliver on what it promises. As a brand consistently meets the expectations it has set in the minds of customers, trust in that brand grows.</p> </blockquote> <p>There are many ways to go about measuring brand trust. A typical first step is to ask lots of people what they think, collating their general opinions on product quality and the brand’s customer service experience.</p> <p>This can be strengthened with more quantifiable elements, including:</p> <ul> <li>online ratings and reviews</li> <li>social media “sentiment” (positive, negative or neutral)</li> <li>corporate social responsibility activities</li> <li>philanthropic efforts</li> <li>customer data security and privacy.</li> </ul> <p>Some surveys go even deeper, asking respondents to consider a brand’s vision and mission, its approaches to sustainability and worker standards, and how honest its advertising appears.</p> <h2>Is this a real and useful metric?</h2> <p>The qualitative methodology used by <a href="https://www.roymorgan.com/findings/9472-risk-monitor-quartely-update-december-2023">Roy Morgan</a> to determine what Australian consumers think about 1,000 brands has been administered over two decades, so the data can be reliably compared across time.</p> <p>On measures of both trust and distrust, it asks respondents which brands they trust and why. This approach is useful because it tells us which elements factor into brand trust judgements.</p> <p><a href="https://roymorgan-cms-prod.s3.ap-southeast-2.amazonaws.com/wp-content/uploads/2024/03/07035120/9472-Risk-Monitor-Quartely-Update-December-2023-1-1.pdf">Customer responses</a> about the survey’s most recent winner, Bunnings, show that customer service, product range, value-for-money pricing and generous returns policies are the key drivers of strong trust in its brand.</p> <p>Here are some examples:</p> <blockquote> <p>Great customer service. Love their welcoming staff. Whether it’s nuts and bolts or a new toilet seat, they have it all, value for money.</p> <p>Great products and price and have a no quibble refund policy.</p> <p>Great stock range, help is there if you need it and it is my go-to for my gardening and tool needs. Really convenient trading hours, and their return policy is good.</p> </blockquote> <p>In addition to trust, there are three other metrics commonly used to assess brand performance:</p> <ul> <li> <p><strong>brand equity</strong> – the commercial or social value of consumer perceptions of a brand</p> </li> <li> <p><strong>brand loyalty</strong> – consumer willingness to consistently choose one brand over others regardless of price or competitor’s efforts</p> </li> <li> <p><strong>brand affinity</strong> – the emotional connection and common values between a brand and its customers.</p> </li> </ul> <p>However, trust is becoming a disproportionately important metric as consumers demand that companies provide <a href="https://www.forbes.com/sites/bernhardschroeder/2020/01/16/from-the-traditional-to-the-outrageous-four-brands-that-use-honest-transparency-to-build-loyal-customers-with-non-traditional-marketing-and-branding/?sh=6689f81320a1">increased transparency</a> and exhibit greater care for their customers, not just their shareholders.</p> <h2>Why do Australians trust retailers so much?</h2> <p>Of Australia’s top ten most trusted brands, seven are retailers – Bunnings, Woolworths, Aldi, Coles, Kmart, Myer and Big W.</p> <figure class="align-center zoomable"><a href="https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=1000&amp;fit=clip"><img src="https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=600&amp;h=279&amp;fit=crop&amp;dpr=1 600w, https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=600&amp;h=279&amp;fit=crop&amp;dpr=2 1200w, https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=600&amp;h=279&amp;fit=crop&amp;dpr=3 1800w, https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;h=350&amp;fit=crop&amp;dpr=1 754w, https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=754&amp;h=350&amp;fit=crop&amp;dpr=2 1508w, https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=754&amp;h=350&amp;fit=crop&amp;dpr=3 2262w" alt="table shows that Bunnings is now Australia's most trusted brand, and Optus the least trusted brand." /></a><figcaption><span class="caption">The latest changes to Australia’s most trusted and most distrusted brand rankings.</span> <span class="attribution"><a class="source" href="https://www.roymorgan.com/findings/9472-risk-monitor-quartely-update-december-2023">Roy Morgan Single Source (Australia)</a></span></figcaption></figure> <p>This <a href="https://www.fastcompany.com/90901331/america-most-trusted-brands-companies-report-2023-morning-consult">stands in contrast</a> with the United States, where the most trusted brands are predominantly from the healthcare sector.</p> <p>So why do retail brands dominate our trust rankings?</p> <p>They certainly aren’t small local businesses. Our retail sector is <a href="https://www.afr.com/companies/retail/in-the-shopping-trolley-war-the-supermarkets-have-to-give-20240122-p5ez4k">highly concentrated</a>, dominated by a few giant retail brands.</p> <p>We have only two major department stores (David Jones and Myer), three major discount department stores (Big W, Target and Kmart) and a <a href="https://www.abc.net.au/news/2024-02-23/a-history-of-the-duopoly-coles-woolworths/103494070">supermarket “duopoly”</a> (Coles and Woolworths).</p> <p>It’s most likely then that these brands have been enjoying leftover goodwill from the pandemic.</p> <p>As Australia closed down to tackle COVID-19, the retail sector, and in particular the grocery sector, was credited with enabling customers to <a href="https://www.smh.com.au/business/companies/inside-story-how-woolworths-and-coles-joined-forces-to-avert-covid-19-disaster-20200611-p551lk.html">safely access</a> food and household goods.</p> <p>Compared with many other countries, we did not see a predominance of empty shelves across Australia. Retailers in this country stepped up – implementing or improving their online shopping capabilities and ensuring physical stores followed health guidelines and protocols.</p> <p>Now, with the pandemic behind us and in an environment of high inflation, the <a href="https://www.abc.net.au/news/2024-02-20/woolworths-coles-supermarket-tactics-grocery-four-corners/103405054">big two supermarkets</a> face <a href="https://www.theguardian.com/australia-news/2024/feb/20/do-coles-woolworths-specials-actually-offer-savings-choice-survey-supermarket-price-gouging-inquiry">growing distrust</a> and a <a href="https://www.aph.gov.au/Parliamentary_Business/Committees/Senate/Supermarket_Prices/SupermarketPrices">public inquiry</a>.</p> <h2>Lessons from the losers</h2> <p>After <a href="https://www.theguardian.com/business/2023/nov/20/optus-scandals-network-outage-cyberattack-ceo-resignation-kelly-bayer-rosmarin">two high profile disasters</a>, Optus finds itself the most distrusted brand in Australia.</p> <p>Its companions in the “most distrusted” group include social media brands Meta (Facebook), TikTok and X.</p> <p>Qantas, Medibank Private, Newscorp, Nestle and Amazon also made the top 10.</p> <p>The main reason consumers distrust brands is for a perceived failure to live up to their promises and responsibilities.</p> <p>For example, <a href="https://www.washingtonpost.com/technology/2023/09/18/amazon-working-conditions-safety-osha-doj/">worker conditions at multinational firm Amazon</a> are seen by some consumers as a reflection of questionable business practices.</p> <p>Other brands may have earned a reputation for failing to deliver the basics, like when chronic <a href="https://www.afr.com/companies/transport/compensating-travellers-for-cancelled-flights-long-overdue-20240212-p5f45c">flight delays and cancellations</a> plagued many Qantas customers.</p> <h2>Lessons from the winners</h2> <p>On the flip side, consumers have rewarded budget-friendly retailers with increased trust in the most recent rankings.</p> <p>Aldi, Kmart and Bunnings have improved their standing as trusted brands, no doubt in part because they have helped many Australian consumers deal with tight household budgets.</p> <p>As discretionary consumer spending continues to tighten, we may see a more permanent consumer shopping <a href="https://www.theaustralian.com.au/business/retail/rise-of-the-value-shopper-as-budgets-are-crunched-a-threat-and-opportunity-for-retailers/news-story/9b7a355cfb3866ec60d2ee42b7cbd567">shift towards value for money</a> brands and discounters.</p> <p>Trust is a fragile thing to maintain once earned. As we move through 2024, Australian companies must pay close attention to their most important asset – strong relationships with those they serve.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/225578/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><a href="https://theconversation.com/profiles/louise-grimmer-212082">Louise Grimmer</a>, Senior Lecturer in Retail Marketing, <em><a href="https://theconversation.com/institutions/university-of-tasmania-888">University of Tasmania</a></em></p> <p>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/bunnings-has-toppled-woolworths-as-australias-most-trusted-brand-what-makes-us-trust-a-brand-in-the-first-place-225578">original article</a>.</p>

Money & Banking

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The cheapest places to travel in 2024

<p dir="ltr">With the cost of living continuing to rise, many people are looking for cost-friendly ways to travel the world in 2024. </p> <p dir="ltr">Some destinations are more economic than others, with these somewhat overlooked holiday hotspots showcasing the best of travelling without breaking the bank.</p> <p dir="ltr">If you’re looking for a new adventure this year, these corners of the globe are the cheapest places to travel in 2024.</p> <p dir="ltr"><strong>The Philippines</strong></p> <p dir="ltr">The underrated gem located only a few hours northeast of Australia is one of the cheapest destinations in Asia, it's a wonder why more tourists don’t visit. </p> <p dir="ltr">Not only is it home to over 7,500 picturesque islands, six UNESCO World Heritage Sites and an endless chain of pristine beaches, it's also very affordable with resort accommodation under $100 a night is not hard to find.</p> <p dir="ltr">On top of accommodation, day tours and activities (snorkelling, for example) will set you back around $30 to $40.</p> <p dir="ltr">Flights are also reasonable in cost, with return flights from Sydney to Manila coming in around $600 per person. </p> <p dir="ltr"><strong>Turkey</strong></p> <p dir="ltr">Travellers can get to Istanbul from Melbourne and back for approximately $1,300 per person, to visit some of the world’s most historical sites. </p> <p dir="ltr">Turkey is a paradise for those travelling on a budget, with mouthwatering meals can be found regularly for as little as $5, and even less for street food.</p> <p dir="ltr">To make it even better, striking accommodation in the historic Galata region can be as low as $50 a night. </p> <p dir="ltr"><strong>Hungary</strong></p> <p dir="ltr">Hungary is regularly dubbed one of Europe’s cheapest tourist destinations, with  accommodation, dining and entertainment costs significantly lower than the neighbouring countries.</p> <p dir="ltr">Expect to part with $60 to $100 a night for a pretty-as-a-picture hotel in the city centre, around $10 to $15 for meals in restaurants, and anywhere between $7 to $30 for activities. </p> <p dir="ltr">There are also tourist passes available that make these costs even cheaper. </p> <p dir="ltr"><strong>Albania</strong></p> <p dir="ltr">Located on the western part of the Balkan peninsula, this destination is often overlooked by tourists, making it an ideal budget-friendly destination. </p> <p dir="ltr">The stunning country is home to UNESCO World Heritage sites and turquoise beaches, all while keeping your budget in mind. </p> <p dir="ltr">Beachside accommodation can be found for as little as $70 a night, with prices comparable to Turkey for restaurant meals. </p> <p dir="ltr"><em>Image credits: Getty Images</em></p> <p> </p>

International Travel

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8 places you should never keep your phone

<p><strong>In your pocket</strong></p> <p>Keeping your phone in your pocket seems logical, but you could be doing more harm than good. According to Dr Lilly Friedman, this is actually the worst place to store your phone. “When phones are on, connected to a wireless network, and placed in a pocket, the radiation is two to seven times higher than if it were placed in a purse or holster,” she says.</p> <p>There is a correlation between radiation from a mobile phone and tumour growth, she adds. Plus, radiation can change the structure of DNA and affect male fertility, according to Dr Friedman. The World Health Organization’s International Agency for Research on Cancer also found that mobile phone radiation is additionally carcinogenic to humans. Merely sitting on your phone could cause health issues such as sciatica or back problems.</p> <p><strong>In your bra</strong></p> <p>Some research and case studies show that keeping your phone in your bra could be linked to breast cancer due to the radiations and vibrations from the phone. That said, there is not enough evidence to establish a definite relationship between the two. Still, keeping your phone in your bra, especially a sports bra, is a bad idea due to the skin-irritating bacteria it could harbour, Muscle &amp; Fitness reports.</p> <p><strong>In your bed or under your pillow</strong></p> <p>Sleeping with your phone is a bad idea for a few reasons. First, keeping your phone under your pillow could build up heat and present a potential fire hazard, especially if your phone is charging or has a defect. It’s also known that the LED light from phone screens can disrupt melatonin production and circadian rhythms, hurting your sleep quality, according to the National Sleep Foundation.</p> <p>And, of course, there’s also radiation to consider. The amounts of radio frequency radiation mobile phones give off are the same ones emitted from microwaves. There is also concern about the safety of mobile phone use with respect to cancer and brain tumours, per the American Cancer Society.</p> <p><strong>Plugged in</strong></p> <p>Keeping your phone plugged in when it has a full battery causes damage to the battery itself, according to pcmag.com. It’s not that your phone ‘overloads’ with power, but heat build-ups from stacking things on top of your phone or keeping it under your pillow, making your phone hotter and damaging your battery.</p> <p><strong>Close to your face</strong></p> <p>Keeping your phone close to your face means bacteria transfers to and from your phone, making your skin and phone dirtier. This combination leads to more acne, skin irritation and even wrinkles, according to Allure. Try using ear pods instead to keep the surface of your phone at a distance from your face.</p> <p><strong>In your glovebox</strong></p> <p>Extreme temperatures are the worst conditions for your phone. So keeping your device in your car’s glovebox during the extremely hot or cold months of the year could lead to problems. According to Time, excess heat can cause everything from data loss or corruption to battery leakage. The cold weather presents just as many issues for your device. In cold temperatures, many smartphones shut off, have display problems, shortened battery life and in rare cases screen shattering.</p> <p><strong>On your beach towel </strong></p> <p>Notice a theme here? The extreme sun and heat at the beach is a recipe for phone disaster. Protect your device after you finish taking beautiful beach pictures. Hot and sunny conditions could, again, cause your phone to overheat – and getting sand in your phone won’t help either.</p> <p><strong>Anywhere in the bathroom</strong></p> <p>Although phones could arguably be the new newspaper, it’s not a good idea to take yours into the bathroom. Even if you keep your device on a counter or away from the toilet, anything within a metre of a flushing toilet could mean bacteria or viruses in the air end up on your phone, according to a study published in Applied and Environmental Microbiology.</p> <p>“The detection of bacteria and viruses falling out onto surfaces in bathrooms after flushing indicated that they remain airborne long enough to settle on surfaces throughout the bathroom,” wrote the study authors.</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/healthsmart/8-places-you-should-never-keep-your-phone" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

Technology

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14 best places to travel in 2024

<p>If you’ve been to an airport recently, what we’re about to tell you will come as no surprise: Travel is back in a BIG way. Travellers are hitting the skies – and the rails, roads and seas – in record numbers, looking for the best places to travel.</p> <p>So what does that mean for 2024? “We’re looking at a wave of excitement over travelling with family and friends,” according to Heather Heverling, managing director of Audley Travel. “One thing we’re seeing a lot of is ‘skip-gen’ travel,” when grandparents take their grandkids on holidays but leave the parents at home. (We say: Those are some lucky kids!)</p> <p>And while domestic travel will certainly be popular, people are also looking to expand their horizons. Interest in Japan is booming, says Heverling. And there’s a desire to leave the crowds behind and find hidden gems in spots like France, where many people will be headed to watch the Olympics this summer.</p> <p>We know – there are so many amazing places to go and cool things to see, and it’s hard to narrow things down! To help you pick the perfect spot, we’ve rounded up some of the best places to visit in 2024, whether you’re looking for quick trips, beach getaways, cheap places to travel, city experiences or far-flung adventures. Read on to get a whole year’s worth of inspiration!</p> <p><strong>South Island, New Zealand</strong></p> <p>Wondering which hot spot to visit first? Our pick for 2024 is South Island, New Zealand. Christchurch is considered the base camp for South Island explorations. During the day, kayak in the emerald waters of Abel Tasman National Park, bike or hike to gorgeous hot springs, or sample New Zealand’s best pours at spots like Tussock Hill Vineyards (where you can also spend the night in new luxury suites nestled in the vineyard). When the sun goes down, it will be time for spectacular stargazing at Aoraki Mackenzie International Dark Sky Reserve, which recently became the first Dark Sky Reserve in New Zealand.</p> <p><span style="text-decoration: underline;"><em>Where to stay:</em></span> Find a hotel that puts you right in the heart of Christchurch and within walking distance of restaurants, shops and the Botanical Gardens.</p> <p><strong>Paris, France</strong></p> <p>Everyone is talking about visiting France this year, and for good reason. Paris will be hosting the Summer Olympics, with events held throughout the City of Lights and the surrounding area – including boating and swimming events on the Seine River and dressage events at Versailles. (According to France’s tourism office, 95 per cent of the Olympic and Paralympic events will be held in existing locations for a more sustainable world event.) The city is in full-throttle preparation mode, with new hotels opening, art exhibits launching and plenty of projects underway to make Paris shine even brighter than usual.</p> <p>And that’s not all France has going on. June 6, 2024, is the 80th anniversary of D-Day, when Allied forces stormed the beaches of Normandy. To get the most context out of a visit, it helps to go with a guide who can take you through the area and bring the past to life through storytelling and interactive exhibits.</p> <p><span style="text-decoration: underline;"><em>Where to stay:</em></span> If possible, base yourself in the ever-popular Left Bank neighbourhood in the 6tharrondissement of the city, where you’ll be able to enjoy views right across the river of the stunning Notre Dame Cathedral, which is set to reopen in late 2024 after its devastating 2019 fire. Like we said, it’s a big year!</p> <p><strong>Cambodia</strong> </p> <p><span style="text-decoration: underline;"><em>Why you should go:</em></span> More ways to explore and two new airports to reach the country</p> <p>Cambodia is a bucket-list destination for many travellers. “With the addition of luxury lodges and resorts, travellers can now enjoy a true luxury immersion in Cambodia – blending ancient ruins and culture, cuisine and handicrafts, rainforest and jungle, and ending with a sublime beach stay,” says Brady Binstadt, CEO of GeoEx, an adventure-travel company. In the little-visited Cardamom Forest Protected Area, options for hiking, mountain biking, boating and bird-watching abound, says Binstadt, who also recommends boating through lush forest to Tatai village, where visitors can walk by the river, kayak through mangroves and listen to the symphonic sounds of wildlife from a floating lodge.</p> <p>You’ll also want to visit Angkor Wat, famed for its glorious temples. Happily, reaching Angkor Wat just became a lot easier with the brand-new, $1 billion Siem Reap-Angkor International Airport, which is just a short drive from the UNESCO Heritage Site temple complex. Later in 2024, the capital of Cambodia, Phnom Penh, will also unveil a new $1.5 billion airport, providing even more ways to reach the country.</p> <p><span style="text-decoration: underline;"><em>Where to stay:</em></span> Shinta Mani Wild in the Cardamom Mountains is a luxury jungle retreat about three hours from Phnom Penh; it boasts its own zip line over the waterfalls and river where the remote lodge is located. Another unique option is Six Senses Krabey Island off the southern coast, where 40 glass-front villas are tucked into the dense foliage of this romantic resort. Indulge in a treatment at the luxe spa after exploring the nearby Kbal Chhay waterfalls and the waterways of Ream National Park.</p> <p><strong>Los Angeles, California </strong></p> <p>Yes, we know, you hear “LA” and think beach and sand. But for 2024, replace that with cool art and culture, since Los Angeles will be hosting two awesome openings. When it opens in February, Destination Crenshaw will be the largest Black art program in the US, with a two-kilometre stretch of Crenshaw Boulevard in South LA, containing 100 commissioned works by Black artists displayed within beautifully landscaped community spaces.</p> <p>And September will see the launch of Getty’s colossal PST ART: Art &amp; Science Collide. The latest edition of the initiative (previously known as Pacific Standard Time) will include more than 50 exhibitions across the Los Angeles area, including iconic spots like the Griffith Observatory, the LA County Museum of Art (LACMA) and the Getty Center. The exhibits aren’t just paintings and sculptures. They are intersections of art, science and the natural world – including “Color in Motion: Chromatic Explorations of Cinema” at the Academy Museum of Motion Pictures; “From Fire We Are Born,” which explores Native American culture at the Fowler Museum at UCLA; and “Seeing the Unseeable: Data, Design, Art” at the ArtCenter College of Design.</p> <p><span style="text-decoration: underline;"><em>Where to stay:</em></span> No matter which room or suite you book at the InterContinental Los Angeles, you’ll be greeted with what feels like a never-ending view. You’ll see everything from the Pacific Ocean to the Hollywood sign and downtown skyscrapers. And not only is it the tallest building west of Chicago, but the location puts you right in the middle of all the arts action.</p> <p><strong>Okavango Delta, Botswana </strong></p> <p><span style="text-decoration: underline;"><em>Why you should go:</em></span> Sustainable new safari camps deep in the Delta.</p> <p>Always dreamed of going on safari? Botswana should be at the top of your 2024 travel list. A decade after being designated the 1000th site on UNESCO’s World Heritage List, Botswana’s watery Okavango Delta remains a captivating marvel of nature that differentiates it from other safari destinations. The intricate network of waterways, lush greenery and diverse ecosystems presents amazing opportunities to observe animals like elephants, impala, kudu, zebra and more from a mokoro, or dugout boat, as you float silently through the area.</p> <p>For an intimate stay in the wilderness areas, try the new tented camps. If that’s not your thing, there are also fancy, all-inclusive hotels that wrap game drives into their included offerings.</p> <p><span style="text-decoration: underline;"><em>Where to stay:</em></span> First, there’s the Natural Selection’s Tawana Camp, which is set to open in May 2024 in the Moremi Game Reserve. It will combine modern luxury (think: multi-bedroom, free-standing suites with private pools) with intimate safari experiences. Bonus: This corner of Botswana is known for its high population of lions and leopards.</p> <p>Atzaro Okavango from African Bush Camps opens in March 2024, offering sustainable luxury in the heart of the Delta. This eco-friendly property is made from recycled materials and powered entirely by solar energy. Guests stay in air-conditioned suites with their own plunge pools and will be treated to year-round sightings of elephants, buffalo, lions, leopards, giraffes, hippos and other African wildlife.</p> <p><strong>Turks and Caicos </strong></p> <p><span style="text-decoration: underline;"><em>Why you should go:</em></span> Because kiteboarding will be the thing to do in 2024 – and Turks and Caicos is also heaven on earth.</p> <p>We’re calling it: When kiteboarding makes its official Olympic debut in 2024, the sport will surge in popularity. But don’t go to Paris to do it. Instead, head to Turks and Caicos, a fabulous warm-weather winter getaway that offers some of the best kiteboarding conditions in the world. “The island’s consistent trade winds, shallow warm waters and large areas of flat, uncrowded riding make it an ideal destination for this thrilling water sport,” says Vasco Borges, the owner of Beach Enclave Turks and Caicos and a passionate kiteboarder.</p> <p>Swimming and snorkelling are popular activities on the island as well, and avid divers love the mammoth undersea coral wall off Grand Turk. Plus, Turks and Caicos is home to some of the most gorgeous beaches in the world. In other words, it’s always one of the best places to travel!</p> <p><span style="text-decoration: underline;"><em>Where to stay:</em></span> New for 2024, Beach Enclave will offer new beach houses with privacy, tranquility and an oceanfront private pool on the North Shore. The Grace Bay location of the multi-location resort is introducing contemporary villas with a blend of indoor and outdoor living, called the Reserve at Grace Bay. And finally, at the resort’s Long Bay location, which is known as a kiteboarder’s haven, you’ll find new beach houses along the pristine white-sand beachfront, ideal for families and water-sports enthusiasts.</p> <p><strong>Belize</strong></p> <p>Have you heard of the Great Barrier Reef? We thought so. How about Belize’s Barrier Reef? Not so much, right? We’re here to tell you that in 2024, it’s time to put this natural wonder on your must-visit list. The world’s second-largest barrier reef (behind Australia’s), it is actually the biggest reef in both the northern and western hemispheres. The snorkelling here is magnificent, and so is the diving – plus, it’s not as crowded as the better-known Australian alternative.</p> <p>If you’re looking for the perfect home base while visiting, consider Belize’s largest island, Ambergris Caye. The Belize Barrier Reef is just a 400-metres offshore, and you’ll definitely want to check out the protected Hol Chan Marine Reserve, which is just a 10-minute boat ride from the main town of San Pedro. When you’re not snorkelling or swimming, spend your days popping into Belizean art galleries and souvenir shops or just lounging on the white sand.</p> <p><span style="text-decoration: underline;"><em>Where to stay:</em></span> Try the Alaia Belize, an Autograph Collection hotel in the island’s historic town of San Pedro. This beachfront hotel is just 600 metres from the Belize Barrier Reef Reserve and has stunning views of the Caribbean Sea. Plus, it has an on-site dive shop and three pools, including Belize’s first-ever suspended rooftop pool and a lounge with 360-degree views.</p> <p><strong>Paros, Greece</strong></p> <p>Have you heard of destination dupes? According to Expedia, these are “places that are a little unexpected, sometimes more affordable and every bit as delightful as the tried-and-true destinations travellers love.” One of our favourites on Expedia’s list is this stunning Greek island that usually sails under the most travellers’ Mediterranean radars in uncrowded bliss while the hordes of tourists head to Mykonos and Santorini.</p> <p>Visiting the island, which is about a two-hour ferry ride south of well-known party island Mykonos and right next to Naxos, is one of the best things to do in Greece, since it means enjoying idyllic beaches framed by the azure waters of the Aegean Sea. While you’re here, explore the winding streets and charming villages of Naoussa and Lefkes, and sip whipped coffee frappes or ouzo at the picturesque port of Parikia (the island’s capital), home to whitewashed houses adorned with vibrant bougainvillea.</p> <p><span style="text-decoration: underline;"><em>Where to stay:</em></span> You can’t go wrong at the newly opened Minois hotel, where the whitewashed walls hold luxurious touches, such as decadent dining at Olvo and pampering spa treatments. But the best part may be simply floating in the infinity pool with views of the sea spread out in front of you.</p> <p><strong>Kyoto, Japan</strong></p> <p><span style="text-decoration: underline;"><em>Why you should go:</em></span> An array of new luxury hotels and the opening of the first Nintendo Museum.</p> <p>“One thing we can say for sure is that interest in visiting Japan is not slowing down,” says Audley Travel’s Heverling. Japan finally welcomed visitors back in 2023, and the numbers are soaring. And for 2024, we’re seeing cool new openings and numerous developments that will make your trip even easier. Kyoto, especially, will be the city to watch in the new year, when the world’s first Nintendo Museum opens in spring 2024 in the former Nintendo Uji Kokura factory site in Kyoto. This will be a big draw for pop-culture lovers and gamers.</p> <p>Even if you don’t know a controller from a cruller, though, Kyoto will enthral you with ancient temples and beautiful architecture that make it look like a real-life fairy-tale town. Plus, there are four amazing new hotels opening in Kyoto in 2024, where you can happily rest, relax and enjoy.</p> <p><span style="text-decoration: underline;"><em>Where to stay:</em></span> Luxury brand Banyan Tree Higashiyama Kyoto will feature a private onsen bath; elegant Six Senses Kyoto will have a spa and zen-like rooms situated around seasonal gardens; and the 313-room Hilton Kyoto will be the brand’s first flagship hotel in Kyoto. Finally, the new Regent Kyoto (an IHG property) is opening a resort-like property in a hundred-year-old garden complex that’s also home to a Michelin-starred restaurant.</p> <p><strong>Northern Territories, Canada </strong></p> <p><span style="text-decoration: underline;"><em>Why you should go:</em></span> An almost-guaranteed opportunity to see the northern lights during the “solar max”.</p> <p>There are two truths about seeing the northern lights: They’re beautiful, and they’re elusive. Unlike the solar eclipse, there’s no date or time that you’re guaranteed to see the night-time spectacular. You do need, however, to go north… in winter… and then wait. That’s why we’re so excited about the news from the Northern Territories of Canada, where a “solar max” cycle is going to make it possible to see the aurora borealis with new ease. According to the Canada Tourism Board, in the Northwest Territories, “travellers have a 98 per cent chance of witnessing the spectacle” during a three-night stay November through March, when longer hours of darkness each day and clear nights make it easier to spot the lights.</p> <p>The jewelled green, purple and gold lights can be seen due to the perfect combination of clear nights, flat landscape, low humidity and the location beneath the earth’s auroral oval. Even better, 2024 is the peak of the 11-year solar cycle, which means the light show will be even more dramatic than usual.</p> <p><span style="text-decoration: underline;"><em>Where to stay: </em></span>The main gateway to the area is Yellowknife, the location of Aurora Village, an entirely Indigenous-owned experience that leads guided night-time tours and where you can go dog sledding and snowshoeing. You can also spend the evening in a cosy teepee, complete with a wood stove, which makes it easy to pop out and see the aurora borealis when it lights up the sky.</p> <p><strong>Mexico City</strong></p> <p><span style="text-decoration: underline;"><em>Why you should go:</em></span> Tour tourism for live-music lovers – and Madonna fans!</p> <p>Expedia predicts that “tour tourism,” following a favourite artist on their headlining tour, will thrive in 2024. “In 2023, the cultural impact of the Eras and Renaissance tours was undeniable, driving ticket sales but also travel and tourism,” according to Expedia Brands travel expert Melanie Fish. Perhaps driven by ticket prices, 30 per cent of travellers told Expedia they would travel outside of their home city for a concert because tickets were cheaper elsewhere, with Mexico City coming out near the top of that list. We’re totally in on the trend, especially since Madonna will play four dates the Palacio de los Desportes in 2024, making Mexico City a live-music hot spot for the coming year.</p> <p>And as an extra bonus, Mexico City is an affordable warm-weather destination, not to mention a hub for art, culture and cuisine. Translation: There’s plenty to do and see when you’re not rocking out. Check out the Colonia Roma neighbourhood, called CDMX – often referred to as “the Williamsburg of Mexico City” for its hipster vibe and cool architecture, art galleries and restaurants.</p> <p><span style="text-decoration: underline;"><em>Where to stay:</em></span> The new boutique hotel Colima 71 features hundreds of authentic Mexican art pieces, a craft coffee bar with an on-site barista and plenty of communal spaces perfect for mingling with fellow travellers. Located in the heart of artsy CDMX, it’s also a super convenient and central location.</p> <p><strong>Washington, D.C.</strong></p> <p><span style="text-decoration: underline;"><em>Why you should go:</em></span> To watch democracy at work during an election year… and visit some cool museums, too.</p> <p>Following a record year of tourism to the US capital, 2024 will likely see visits continue to rise, thanks to the upcoming presidential election in November. But even if you’re not a pollster, there are plenty of other attractions in the nation’s capital that make it one of the best places to travel year-round. First, travellers will be happy to hear that it’s easier to get into the heart of the city now that the Metro added service to Dulles International Airport with direct service on the Silver Line of the underground train system – and it’s never more than $6!</p> <p>While you’re in town, check out the newly renovated and reopened National Museum of Women in the Arts, which spotlights women artists from the 17th century to the present. And in 2024, the Smithsonian’s contemporary art museum, the Hirshhorn, will be celebrating its 50th anniversary with a collection of new exhibits. Also, remember: Nearly all D.C. museums are free, so the sightseeing part of your trip will be super affordable.</p> <p><span style="text-decoration: underline;"><em>Where to stay:</em></span> Book a room at The Dupont Circle, a hotel that successfully walks the line between feeling luxurious and homey. It’s steps away from dozens of art galleries and museums, and it boasts an impressive art collection of its own. Don’t miss brunch and dinner at the delicious new American on-site Pembroke restaurant.</p> <p><strong>The Pekoe Trail, Sri Lanka</strong> </p> <p><span style="text-decoration: underline;"><em>Why you should go:</em></span> To check out amazing new hiking trails and old cultures.</p> <p>The newly opened Pekoe Trail in Sri Lanka is a fantastic way to explore the country’s varied landscapes. Ten years in the making, the Pekoe Trail is the first collection of destination-based walking trails that aims to support remote communities, promote cultural heritage and showcase Sri Lankan scenery. Most of the trails opened in the fall of 2023, with a few more opening at the beginning of 2024.</p> <p>The 300-kilometre route starts in the central city of Kandy, famous for the Temple of the Tooth, and meanders through to stunning mountain views of Ella. Audley Travel, says Heverling, can arrange treks to the most scenic parts of the Sri Lanka trail. Hikers will walk on the region’s famed tea trails, as well as through forests, jungle and remote towns and villages.</p> <p><span style="text-decoration: underline;"><em>Where to stay:</em></span> The experts at Audley recommend Mountain Heavens for its fantastic infinity pool that will make you feel like you’re literally floating over the valley. Big, comfy beds and modern amenities, not to mention a delicious included breakfast, all add up to a very luxurious end to a hike.</p> <p><strong>Ras Al Khaimah, United Arab Emirates </strong></p> <p><span style="text-decoration: underline;"><em>Why you should go:</em></span> Seaside vibes in Dubai’s under-the-radar neighbour to the north.</p> <p>Dubai is always popular, and always full of flashy new attractions and frenetic energy. But if you want an Emirates vacation that’s a little more relaxing, head 40 minutes north of the city to this under-the-radar gem. Well, under the radar until 2024, that is, when the luxury Anantara Mina Al Arab Ras Al Khaimah Resort opens and more people realise that it’s one of the best places to travel. It’s set amid the area’s stunning mountains and mangroves in the seaside neighbourhood of Mina Al Arab, which is quickly becoming a trendy destination, with new openings and plenty of sunshine.</p> <p>Ras Al Khaimah is a great spot for outdoorsy types, who can snorkel or swim in the crystal-clear turquoise waters, then head off for a quad biking adventure in the desert or soar over the desert on the world’s longest zipline. And speaking of world records: If you get a chance to spend New Year’s Eve here, don’t miss it. The Emirate holds multiple Guinness World Records for its spectacular fireworks performances held during its New Year’s celebrations.</p> <p><span style="text-decoration: underline;"><em>Where to stay: </em></span>The Anantara Resort here is more than just a getaway from the bustling city. It also boasts Bali-style overwater bungalows for an over-the-top romantic getaway.</p> <p><em>Image credits: Getty Images </em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/flightstravel-hints-tips/14-best-places-to-travel-in-2024?pages=1" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

International Travel

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Body language expert breaks down royal family's Christmas card

<p>A body language expert has broken down the subtle meanings and messages hidden in the royal family's Christmas card. </p> <p>On Monday, Prince William and Kate Middleton shared their 2023 Christmas card portrait, which features the Prince and Princess of Wales and their three children in a charming black and white photo. </p> <p>While their family portrait was met with <a href="https://oversixty.com.au/lifestyle/family-pets/blah-brutal-reactions-to-royal-family-s-2023-christmas-card" target="_blank" rel="noopener">mixed reactions</a>, royal fans wasted no time in praising the family for their charming photo. </p> <p>Now, body language experts have dived deep into the real meaning behind almost unnoticeable actions taken by the royals in the pic. </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/p/C0pf0IXNv15/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/C0pf0IXNv15/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by The Prince and Princess of Wales (@princeandprincessofwales)</a></p> </div> </blockquote> <p>Body language analyst Judi James told <em><a href="https://www.thesun.co.uk/royals/24997829/kate-william-christmas-card-body-language-signal/" target="_blank" rel="nofollow noopener" data-ylk="slk:The Sun;elm:context_link;itc:0" data-rapid_p="26" data-v9y="1">The Sun</a></em> that, "The strong sense of tight, loving ‘uniformed’ grouping and the stark monochrome, plus the relaxed and confident body language looks like the emotional equivalent of them having a moat and drawbridge around them."</p> <p>Judi went on to say that their choice of relaxed outfits - jeans and white button-up shirts - would be an intentional choice as they show "the strength and total confidence of the pared-down family brand here, without all the trimmings and trappings of their royal status."</p> <p>As she notes, "We know they look superb in formalwear and royal regalia but this is the casual and much more relatable version."</p> <p>Judi also claims that Prince William's slight head tilt "suggests a desire to be liked", while "Kate leans into William’s torso to make this a subtly romantic pose too."</p> <p>Meanwhile, according to Judi, the position of Princess Charlotte right in the middle of the family could be intentional, who says "Charlotte looks so much like the late Queen and this central status-rich pose and beautiful smile are like echoes of Elizabeth when she was young."</p> <p>"This effect doesn’t look deliberate but it is still a rather moving message from this family Christmas card."</p> <p><em>Image credits: Getty Images</em></p>

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"Blah": Brutal reactions to royal family's 2023 Christmas card

<p>Royal fans have shared their mixed reviews of the 2023 Christmas card portrait, featuring Prince William, Kate Middleton and their three children. </p> <p>The Prince and Princess of Wales shared their family photo to their Instagram account on Sunday, with the snap showing the royal family of five all dressed in similar outfits: simple black pants or jeans, and white button up tops.</p> <p>The photo, taken in black and white, shows Kate and William standing behind their three kids, while Prince George and Prince Louis standing around Princess Charlotte, who was seated for the photo. </p> <p>The post of their family Christmas card picture has racked up over 2 million likes, with thousands of people sharing their thoughts on the snap in the comments. </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/C0pf0IXNv15/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/C0pf0IXNv15/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by The Prince and Princess of Wales (@princeandprincessofwales)</a></p> </div> </blockquote> <p>Many were quick to comment on the similarities between the younger royals and their predecessors, with many stating that "Princess Charlotte looks like a young Queen Elizabeth", while others shared their thoughts on how much Prince Louis is looking like his mother. </p> <p>Despite many royal fans delighting over the card, there were some mixed reactions from others. </p> <p>Royal commentators online were quick to point out how this year's card, all in black and white, is a stark contrast to last year's photo, which shows the family walking hand-in-hand in the sunshine. </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/p/CmH_qcOtUx_/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/CmH_qcOtUx_/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by The Prince and Princess of Wales (@princeandprincessofwales)</a></p> </div> </blockquote> <p>While acknowledging that the photo is objectively lovely of the family, some wish that the portrait had a bit more Christmas spirit. </p> <p>One person wrote on X, "This doesn’t look like a Christmas Card. Looks like a Vogue edit’s choice cover from the 90s. Beautiful but not Xmassy!"</p> <p>Another added that the image looked like it was "taken at a photo studio in a shopping mall," while another disappointed fan said it was "Kind of... Well, blah."</p> <p><em>Image credits: Getty Images</em></p>

Family & Pets

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Aussie town becomes the hottest place on earth for one day

<p>A small town in regional South Australia has broken records amidst the relentless heatwave slamming Aussies, by being named the hottest place on earth for a whole day. </p> <p>Marree, located 589 kilometres north of Adelaide, is home to fewer than 100 residents, with the town acting as a service centre for the large sheep and cattle stations in the northeast of the state. </p> <p>Locals sweltered through record-breaking temperatures on Wednesday, with temperatures of 46.4ºC making the tiny town the hottest place on the planet for the whole day. </p> <p>According to online world temperatures site <a href="https://www.eldoradoweather.com/climate/world-extremes/world-temp-rainfall-extremes.php?extremes=World#google_vignette" target="_blank" rel="noopener" data-link-type="article-inline">El Dorado Weather</a>, Australia took out not just the Number 1 spot, but was also home to the top 15 hottest places in the world, with cities and towns in Western Australia, South Australia and New South Wales also making the list. </p> <p>Five Aussie states cracked temperatures of over 44ºC according to the Bureau of Meteorology, with the extreme weather to continue over the weekend. </p> <p>Other than Victoria and Tasmania, every state has been issued an official extreme weather warning, with senior meteorologist Miriam Bradbury saying on Monday that heatwave conditions were not likely to start easing until “early next week”.</p> <p>With the worst of the heatwave expected to hit on Saturday, people are being urged to stay indoors during the hottest part of the day, to wear sunscreen, sunglasses and hats and stay hydrated.</p> <p><em>Image credits: Google Maps</em></p>

Travel Trouble

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How risky is it to give card details over the phone and how do I reduce the chance of fraud?

<p><em><a href="https://theconversation.com/profiles/paul-haskell-dowland-382903">Paul Haskell-Dowland</a>, <a href="https://theconversation.com/institutions/edith-cowan-university-720">Edith Cowan University</a> and <a href="https://theconversation.com/profiles/ismini-vasileiou-1031778">Ismini Vasileiou</a>, <a href="https://theconversation.com/institutions/de-montfort-university-1254">De Montfort University</a></em></p> <p>Paying for things digitally is so common, most of us think nothing of swiping or tapping our card, or using mobile payments. While doing so is second nature, we may be more reluctant to provide card details over the phone.</p> <p>Merchants are allowed to ask us for credit card details over the phone – this is perfectly legal. But there are minimum standards they must comply with and safeguards to protect consumer data.</p> <p>So is giving your card details over the phone any more risky than other transactions and how can you minimise the risks?</p> <h2>How is my card data protected?</h2> <p>For a merchant to process card transactions, they are expected to comply with the <a href="https://docs-prv.pcisecuritystandards.org/PCI%20DSS/Standard/PCI-DSS-v4_0.pdf">Payment Card Industry Data Security Standard</a>. This is a set of security requirements designed to protect cardholder data and the trillions of dollars of transactions each year.</p> <p>Compliance involves various security measures (such as encryption and access controls) together with strong governance and regular security assessments.</p> <p>If the information stored by the merchant is accessed by an unauthorised party, encryption ensures it is not readable. That means stealing the data would not let the criminals use the card details. Meanwhile, access controls ensure only authorised individuals have access to cardholder data.</p> <p>Though all companies processing cards are expected to meet the compliance standards, only those processing large volumes are subject to mandatory regular audits. Should a subsequent data leak or misuse occur that can be attributed to a compliance failure, a <a href="https://www.csoonline.com/article/569591/pci-dss-explained-requirements-fines-and-steps-to-compliance.html">company can be penalised</a> at levels that can escalate into millions of dollars.</p> <p>These requirements apply to all card transactions, whether in person, online or over the phone. Phone transactions are likely to involve a human collecting the card details and either entering them into computer systems, or processing the payment through paper forms. The payment card Security Standards Council has <a href="https://docs-prv.pcisecuritystandards.org/Guidance%20Document/Telephone-Based%20Payments/Protecting_Telephone_Based_Payment_Card_Data_v3-0_nov_2018.pdf">detailed guides for best practice</a>:</p> <blockquote> <p>A policy should be in place to ensure that payment card data is protected against unauthorised viewing, copying, or scanning, in particular on desks.</p> </blockquote> <p>Although these measures can help to protect your card data, there are still risks in case the details are misplaced or the person on the phone aren’t who they say they are.</p> <h2>Basic tips for safe credit card use over the phone</h2> <p>If you provide card details over the phone, there are steps you can take to minimise the chance you’ll become the victim of fraud, or get your details leaked.</p> <p><strong>1. Verify the caller</strong></p> <p>If you didn’t initiate the call, hang up and call the company directly using details you’ve verified yourself. Scammers will often masquerade as a well-known company (for example, an online retailer or a courier) and convince you a payment failed or payment is needed to release a delivery.</p> <p>Before you provide any information, confirm the caller is legitimate and the purpose of the call is genuine.</p> <p><strong>2. Be sceptical</strong></p> <p>If you are being offered a deal that’s too good to be true, have concerns about the person you’re dealing with, or just feel something is not quite right, hang up. You can always call them back later if the caller turns out to be legitimate.</p> <p><strong>3. Use secure payment methods</strong></p> <p>If you’ve previously paid the company with other (more secure) methods, ask to use that same method.</p> <p><strong>4. Keep records</strong></p> <p>Make sure you record details of the company, the representative you are speaking to and the amount being charged. You should also ask for an order or transaction reference. Don’t forget to ask for the receipt to be sent to you.</p> <p>Check the transaction against your card matches the receipt – use your banking app, don’t wait for the statement to come through.</p> <h2>Virtual credit cards</h2> <p>In addition to the safeguards mentioned above, a <a href="https://www.forbes.com/advisor/credit-cards/virtual-credit-card-numbers-guide/">virtual credit card</a> can help reduce the risk of card fraud.</p> <p>You probably already have a form of virtual card if you’ve added a credit card to your phone for mobile payments. Depending on the financial institution, you can create a new credit card number linked to your physical card.</p> <p>Some banks extend this functionality to allow you to generate unique card numbers and/or CVV numbers (the three digits at the back of your card). With this approach you can easily separate transactions and cancel a virtual card/number if you have any concerns.</p> <h2>What to do if you think your card details have been compromised or stolen?</h2> <p>It’s important not to panic, but quick action is essential:</p> <ul> <li> <p>call your bank and get the card blocked so you won’t lose any more money. Depending on your situation, you can also block/cancel the card through your banking app or website</p> </li> <li> <p>report the issue to the police or other relevant body</p> </li> <li> <p>monitor your account(s) for any unusual transactions</p> </li> <li> <p>explore card settings in your banking app or website – many providers allow you to limit transactions based on value, restrict transaction types or enable alerts</p> </li> <li> <p>you may want to consider registering for <a href="https://theconversation.com/your-credit-report-is-a-key-part-of-your-privacy-heres-how-to-find-and-check-it-116999">credit monitoring services</a> and to enable fraud alerts.</p> </li> </ul> <h2>So, should I give my card details over the phone?</h2> <p>If you want to minimise risk, it’s best to avoid giving card details over the phone if you can. Providing your card details via a website still has risks, but at least it removes the human element.</p> <p>The best solution currently available is to use virtual cards – if anything goes wrong you can cancel just that unique card identity, rather than your entire card.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/216833/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/paul-haskell-dowland-382903">Paul Haskell-Dowland</a>, Professor of Cyber Security Practice, <a href="https://theconversation.com/institutions/edith-cowan-university-720">Edith Cowan University</a> and <a href="https://theconversation.com/profiles/ismini-vasileiou-1031778">Ismini Vasileiou</a>, Associate Professor, <a href="https://theconversation.com/institutions/de-montfort-university-1254">De Montfort University</a></em></p> <p><em>Image credits: Getty Images</em></p> <p><em>This article is republished from </em><a style="font-style: italic;" href="https://theconversation.com">The Conversation</a><em> under a Creative Commons license. Read the </em><a style="font-style: italic;" href="https://theconversation.com/how-risky-is-it-to-give-card-details-over-the-phone-and-how-do-i-reduce-the-chance-of-fraud-216833">original article</a><em>.</em></p>

Money & Banking

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Surprising city dubbed Australia's coolest place

<p>An American publication has given the title of "Australia's coolest city" to a surprising contender.</p> <p>While most might think the crown would go to either Sydney or Melbourne, it seems the <em>Wall Street Journal</em> believes Adelaide is the coolest capital city in Australia.</p> <p><em>WSJ</em> reporter Emily Pennington penned the surprising winner of the title, saying the South Australian capital has more on offer to travellers than you might think. </p> <p>"Sydney and Melbourne might pull in more tourists but Adelaide has quietly made its name as a go-to escape for gastronomes and nature lovers," she wrote. </p> <p>Pennington cited the "compact" nature of the city being a major selling point, making it easy for travellers to explore all the best that Adelaide has to offer.</p> <p>She wrote, "Despite such a compact footprint, the one-square-mile city centre is full of shops and restaurants. Beyond that, leafy suburbs give way to the Adelaide Hills, where koalas roam, and to the sea."</p> <p>But what really tips Adelaide over the edge on the "cool" scale, according to the article, is its foodie scene, thanks to its proximity to both the ocean and lush valleys of locally-grown produce.</p> <p>"Best of all it's supremely easy to wander Adelaide by foot, stumbling upon discoveries while enjoying long, post-food-coma strolls."</p> <p>Predictably, the feedback on the article has been mixed.</p> <p>"It's a good place if you like wine and or want to retire but that's about it," one person wrote on Instagram.</p> <p>However, one Adelaide native who has been residing in New York for over two decades defended their hometown, writing, "I'll refer to this article next time a fellow Aussie says 'I'm sorry' when I say I'm originally from Adelaide."</p> <p><em>Image credits: Getty Images</em></p>

Domestic Travel

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The "happiest place on Earth" heading Down Under

<p>Australia could be getting its first Disneyland theme park, after one state capital claim they have the "perfect spot for it". </p> <p>Melbourne Lord Mayor Sally Capp has thrown her support behind the idea of a Down Under Disney, while also pitching the perfect location. </p> <p>“As Australia’s capital city of fun, of course we should have a Disney theme park in Melbourne. We’ve even got the perfect spot for it – Fishermans Bend,” Ms Capp told the <em>Herald Sun</em>.</p> <p>“We saw with the Firefly Zipline just how much Melburnians love a thrilling ride. At Fishermans Bend, exhilarating roller-coasters could soar over the Yarra as part of a Disneyland, Magic Kingdom or Animal Kingdom."</p> <p>“Melbourne also offers visitors the best tourism experience available in Victoria, from world-class hotels, unbeatable retail offerings and some of the best food and drink in Australia."</p> <p>“I know a Disney theme park in our municipality would be a huge hit with residents — myself included — visitors, students and traders.”</p> <p>Another piece of land has been floated for the location, with a prime spot north of Geelong, 30 minutes from the CBD, seeming to be a more achievable spot for a theme park. </p> <p>A third site has also been proposed, with David Fox, the son of billionaire trucking magnate Lindsey Fox, confirming an entertainment precinct is already earmarked for the huge block of vacant land near Avalon Airport.</p> <p>“There’s an entertainment precinct that we’ve defined. I wouldn’t say (for a) Disneyland at this moment in time, but anything is possible,” Mr Fox said.</p> <p><em>Image credits: Getty Images </em></p>

Domestic Travel

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The 30 best places to explore in London, according to a local

<p><strong>Top things to do in London</strong></p> <p>London ranks high among the best places to travel in the world, attracting millions of visitors from all corners of the globe every year. It may not be one of the cheap places to travel, but there are so many things to do in London that it’s definitely worth a visit. So, once you’ve figured out the best time to visit London and the best time to book a flight – and you’ve watched King Charles’s coronation to get in the mood – where to start?</p> <p>If you’ve never been to London, you’ll want to make sure to see the most important sights, but also some hidden gems we locals enjoy. I have been living in London for more than five years. I planned to just stay for a few weeks, but I fell in love with the city at first sight – and I still schedule in regular time for exploring my adopted home. I love to share my favourite spots as a travel writer, and I am on speed dial for friends, family and friends of friends who are visiting.</p> <p>It’s impossible to fit everything London has to offer into one trip (or even one lifetime!), but it’s easy to make the most of your time if you just know how.</p> <p><strong>Big Ben</strong></p> <p>Big Ben is London’s most famous landmark, so it’s a must-see for all travellers. The name refers to the huge bell inside the clock tower, which first chimed on May 31, 1859, but the whole building at the north end of the Houses of Parliament goes by this nickname. Big Ben was renamed Elizabeth Tower in honour of Queen Elizabeth II‘s Diamond Jubilee in 2012, but most people don’t call it that.</p> <p>The tower underwent extensive renovations from summer 2017, and there was much excitement when the bells first rang again in November 2022. It’s still not possible to climb up Big Ben quite yet, but the big reopening for visitors is scheduled for later in 2023. Your best bet for a picture-perfect view of the tower and the Houses of Parliament is from Westminster Bridge.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: If you want to take a selfie with Big Ben, the best spot is just behind the landmark, on Great George Street. When coming from Westminster Bridge, walk past the tower and the tube station (Westminster) toward St James’s Park, Westminster Abbey to your left. While it might be a bit cliché to pose next to a red phone box, the photo will still look great on your Instagram – and many Londoners snap this shot too.</p> <p><strong>Westminster Abbey</strong></p> <p>If you followed King Charles‘s coronation (or other festive royal events such as Prince William and Kate Middleton‘s wedding) you’re probably already familiar with Westminster Abbey. But London’s most iconic church is even more impressive when you step foot inside yourself. Westminster Abbey was founded in 960 AD and has been the coronation church since 1066. It is also the final resting place of no fewer than 17 monarchs (the late Queen Elizabeth is buried in Windsor Castle), scientists such as Sir Isaac Newton and world-famous writers including Charles Dickens.</p> <p>Westminster Abbey is both one of London’s top tourist attractions and a working church with daily services – so be prepared for crowds and parts of the abbey closed. The church is busiest in the mornings, so visit after lunchtime if you can book a time slot.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: While it’s perfectly possible to explore the abbey with an audio guide (included in the ticket price), their guided tours are worth a bit of extra money. You will get to see parts of Westminster Abbey that are normally closed to the public, including royal tombs, the Poets’ Corner and Lady Chapel – and you’ll get to hear lots of interesting facts and anecdotes.</p> <p><strong>The London Eye</strong></p> <p>The London Eye is a giant Ferris wheel on the South Bank of the Thames River, and it’s been a London landmark of its own for over 20 years, so no list of the things to do in London would be complete without mentioning it. But is it really worth it? Let’s face it, the 30-minute-ride comes with a big price tag and potentially long queuing times on top. However, on a sunny day (or at night!) the views are truly stunning. If you’re lucky, you’ll not only see all the London sights including Big Ben, the Tower of London, Buckingham Palace and the Tower Bridge but all the way up to Windsor Castle too. So, if you are new to London and don’t mind spending some cash, go for it. Fun fact, the London Eye is also one of the top places in the UK for people on romantic getaways – and, in fact, to get engaged. They even offer special proposal packages with private pods and champagne.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: Technically, you can just show up and buy your ticket on-site, but booking online saves you time and money. There are also discounted combination tickets including a river cruise or entry to Madame Tussaud’s.</p> <p><strong>The Tate Modern</strong></p> <p>Museums rank high among the most popular attractions in London – and not just because you can visit them regardless of the weather. If you only have time for one, make it the Tate Modern, which is one of the most popular museums in the world. The massive art space with its iconic tower is housed in the former Bankside Power Station and sits right near the Thames, across from St Paul’s Cathedral.</p> <p>The exhibition spaces spread over seven floors and include original works by the likes of Picasso, Matisse and Warhol. Like most museums in London, the Tate Modern is free to visit, unless you want to see a special exhibition (book well in advance in that case). Should you be keen to see the Tate’s sister gallery Tate Britain as well, hop on the Tate Boat right in front of the building and travel door to door in style. Boats run every 20 to 30 minutes during museum open hours.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: Fancy turning your Tate Modern visit into a fun night out? Keep an eye on the monthly Tate Lates, a mix of art workshops and talks, DJs, bars and live music.</p> <p><strong>Buckingham Palace</strong></p> <p>Buckingham Palace has been the official residence of the British monarchs since 1837, and even though all the royal family currently live at other royal estates, it remains the place most associated with the crown. A highlight not to be missed is the Changing of the Guard, a traditional ceremony that sees one detachment of troops taking over from the other, marching along The Mall to Buckingham Palace with musical accompaniment (expect both traditional tunes and pop songs). It takes place on Monday, Wednesday, Friday and Sunday and daily during the summer, at 11 AM. It’s one of the best free tourist attractions in London. For a prime spot, arrive at least one hour in advance, as the area gets packed year-round.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: The State Rooms inside Buckingham Palace are open to visitors on selected dates during winter and spring, as well as for 10 weeks in summer. Tour tickets sell out quickly, so check dates and book as early as you can.</p> <p><strong>The Tower Bridge</strong></p> <p>Walking across the Tower Bridge is a must-do when in London. But nothing beats watching the landmark lift for tall vessels, including cruise ships, to pass through. River traffic has priority on this stretch of the Thames by law, meaning ships can request a lift any time of the day, bringing the traffic on the bridge to a complete halt. On average, the Tower Bridge opens twice a day. But what’s the secret behind being at the right place at the right time? Luckily, it’s pretty simple, as you can check online to see when the bridge next lifts.  Then, make sure to arrive on time to watch the spectacle unfold.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: For a full view of the lift (and great photo opportunities), position yourself on the river banks or a bridge opposite Tower Bridge. For a more close-up experience, stand on either end of the bridge.</p> <p><strong>Portobello Road Market</strong></p> <p>In the 1990s, the movie Notting Hill, starring Julia Roberts and Hugh Grant, made the West London neighbourhood of the same name known around the world as a romantic travel destination. But even if you’re not a fan of rom-coms, Notting Hill and its famous Portobello Road Market – considered the largest antique market on the planet – have a lot to offer. The stalls, fold-out tables and shops are packed with vintage treasures, from lamps and chairs to paintings, jewellery and second-hand clothing, which makes it a great place for souvenir hunting. The market is open six days a week, but Saturday is the main day when all the sellers, antique hunters and street food vendors are out.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: Notting Hill’s signature pastel houses are just as famous as the market, and selfies on the steps around the Hillgate Place and Lancaster Road area are high on many visitors’ bucket lists. Please keep in mind though that people actually live in these houses, so don’t stare into their windows or leave trash behind.</p> <p><strong>The West End</strong></p> <p>The West End is the heart of London’s commercial theatre and musical productions in the UK. More than 16 million people watched performances here in 2022, making tickets one of the hottest holiday gifts. Whether you’re into the classics such as Les Miserables (running since 1985) and The Phantom of the Opera (since 1986) or want to see a feel-good musical featuring songs by Tina Turner, ABBA or Queen, this is the place. The Disney musicals are among the most popular things to do in London with kids, but they’re just as fun to watch as an adult. For crime fans, Agatha Christie’s Mousetrap is a must-see.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: If you haven’t set your mind on a specific show, you can score excellent last-minute deals on the day using the TodayTix app (look for “rush tickets” at 10 a.m. sharp). I’ve found myself sitting in some of the best seats in the house for around $30, especially on weeknights. Ticket booths around Leicester Square also sell discounted tickets.</p> <p><strong>The Tower of London</strong></p> <p>No list of the best things to do in London would be complete without the Tower of London: an iconic castle, former prison and execution location – as well as the home of the crown jewels. The royals’ precious accessories have been stored here since 1661 and only leave the Tower when used on official occasions. Want to see King Charles’s and Queen Camilla’s crowns? They are right here!</p> <p>The Tower of London is more than 900 years old, and you can feel its history in every corner. Keep in mind that the complex is not only impressive but also huge, so plan at least a few hours to see everything. Besides its exhibitions, historic halls and the guards with their signature fur hats, the Tower is famous for its wild ravens. According to legend, the kingdom will fall if the six resident ravens ever decide to leave.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: Tickets to the Tower of London come with audio guides. If you’d rather have a human companion, opt for a tour with a Beefeater, a working guard at the fortress.</p> <p><strong>Borough Market</strong></p> <p>Dating back to the 13th century, Borough Market, on the south side of the Thames, is London’s oldest food market and a great food travel destination with more than 100 stalls and plenty of small restaurants and wine bars where you can enjoy lunch or dinner. While the market originally focused on British produce, you can now get Indian curries, pad Thai, Ethiopian stews, falafel wraps, pasta dishes and, of course, the obligatory fish and chips. There are also plenty of stalls to stock up on bread, veggies, wines and sweets to take home or have later in the day. The market is open Tuesday to Sunday.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: Borough Market is a lunch favourite with people working at the nearby offices, so expect long queues around noon. If you can’t find a quiet spot to eat, make yourself comfy at the riverbank a few minutes away by foot.</p> <p><strong>Warner Bros. Studio Tour: The Making of Harry Potter</strong></p> <p>London is full of locations featured in the Harry Potter movies (think St. Paul’s Cathedral, Leadenhall Market, Borough Market or Tower Bridge), which you can explore on your own. But no place gets “muggles” (non-magic people) closer to Harry Potter’s world than the Warner Bros. Studio Tour just outside the city. Here you will walk through Diagon Alley, peek into Harry’s cupboard under the stairs and explore Hogwarts rooms such as the Great Hall or Dumbledore’s office. You can even sample butter beer! The studio decoration changes according to season. I have seen the summer and Christmas versions so far, and Halloween is next on my list.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: Advance booking is essential, even during shoulder seasons. Since muggles are, unfortunately, unable to arrive by broom, a shuttle bus from London’s Watford Junction is included in the ticket price.</p> <p><strong>Columbia Road Market</strong></p> <p>Columbia Road Flower Market may be London’s most popular place for flower shopping, and it’s a weekend institution in East London. Rain or shine, the whole street gets packed from 8am every Sunday with dozens of stalls that sell tulips, roses, cacti, spider plants and banana trees. Judging by Instagram posts and people with cameras around their necks, the market might look like a bit of a tourist trap at first glance. But the majority of the visitors are locals who stock up on flowers after coffee or brunch at one of the little cafes in the neighbourhood. The flowers are certainly the main selling point on a Sunday, but Columbia Road is dotted with little art shops and galleries too, so take your time to have a look around.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: Columbia Road Market tends to be busy year-round, but if you want to avoid the largest crowds, it pays to show up right when it starts. For the best flower deals, come after lunchtime. The stalls close at around 3pm.</p> <p><strong>Sky Garden</strong></p> <p>London’s highest public garden, Sky Garden, sits on the 35th floor of the “Walkie Talkie,” one of the city’s landmark skyscrapers, and it provides spectacular panoramic views. Sky Garden is an oasis of plants, with an observation deck, an open-air terrace and two restaurants. Entry is free, but advance booking is essential. However, once you’re in, you’re in, so you can technically spend a whole day among the plants.</p> <p>If you can’t get into Sky Garden (or want to shoot more skyline pictures from a different angle), head to The Garden at 120, an open-air rooftop garden on the 15th floor about a five-minute walk away. It might not be as fancy as Sky Garden, but it’s usually a lot quieter. I have had the whole garden to myself on weekday mornings more than once.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: Tickets for the Sky Garden are released every Monday, and you can book up to three weeks in advance. If you’re in the area but don’t have a ticket, it’s still worth trying your luck at the door, as they sometimes accept walk-ins.</p> <p><strong>Traditional afternoon tea</strong></p> <p>While Brits are the champions of tea drinking, afternoon tea is a lot more than just sipping on your favourite blend. The ritual dates back to the 19th century, when the ladies of the high society met for a light meal to shorten the time until dinner was served. Today, it’s mainly saved for special occasions, but it also makes one of the most fun things to do in London when on a city break. A traditional afternoon tea menu includes small sandwiches, scones with clotted cream and jam and a selection of pastries and cakes. Earl Grey, Darjeeling and English Breakfast are the classic tea blends. If you really want to treat yourself, book a table at the glamorous salon at Cafe Royal. Oscar Wilde, Winston Churchill, Princess Diana and David Bowie were regulars here. Live piano music and champagne are included too.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: Looking for a more casual afternoon tea option that doubles as a sightseeing tour? Hop on the Afternoon Tea Bus for a 90-minute ride.</p> <p><strong>Shakespeare's Globe Theatre </strong></p> <p>While the Globe Theatre on the South Bank of the Thames isn’t the original one from Shakespeare’s time (that one burned down in 1613), it’s still considered the writer’s London home and the closest you could ever get to the original experience. The venue was rebuilt in the same shape and layout, using the original type of wood (green oak) and building techniques. Watch world-famous plays such as A Midsummer Night’s Dream, Macbeth and The Comedy of Errors and fully immerse yourself in the world of Shakespeare.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: The cheapest way to see a play (or get into an otherwise sold-out show) is the “5£ Rush Tickets.” These are standing tickets right in front of the stage. While you might miss the comfort of a seat, you’ll be closer to the action than anyone else (and save a lot of money too!). Tickets are released every Friday at 11 am for the following week.</p> <p><strong>Little Venice</strong></p> <p>London is an amazing city to explore on foot, and once you’ve ticked off all the major sights, it’s time to enjoy one of the locals’ favourite walks. When I moved to London, I was amazed at how many locals lived on houseboats – it reminded me of The Netherlands, where I spent my college semester abroad. Regent’s Canal is dotted with colourful narrowboats, and you can often watch their owners navigate them to and from their mooring spots. The most beautiful stretch is from King’s Cross to Little Venice, a beautiful water canal area full of cafés and pubs and framed by willow trees. You will pass Camden and Regent’s Park along the way.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: Before you head on your two-hour walk, check out Coal Drop’s Yard right behind the King’s Cross station, with its restaurants, pubs and artsy shops, and Word on the Water, a floating bookstore.</p> <p><strong>Shoreditch</strong></p> <p>East London’s Shoreditch is one of the hippest districts in the city, with little cafes, quirky shops and bars on every corner. It’s also the heart of London’s street-art scene. Living in Shoreditch, I’m continuously amazed by all the murals and graffiti popping up overnight (and, sadly, often disappearing just as quickly). If you are like me and love taking edgy pictures, you will feel right at home. I always recommend Shoreditch Street Art Tours to friends visiting, a fun and comprehensive introduction to the local street-art scene. If you head out on your own, save Brick Lane, Fashion Street, Hanbury Street, Princelet Street, New Inn Yard, Redchurch Street and Shoreditch Highstreet Station on Google Maps.</p> <p>To kill two birds with one stone, visit Shoreditch on a weekend when Brick Lane market (lots of food and some art and clothes stalls) takes place. Truman Brewery on Brick Lane is also home to the biggest indoor vintage market in the U.K., which is open seven days a week.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: For a quick and inexpensive snack to go, head to Beigel Bake. The 24-hour shop is the most famous bagel place in London. Attention: They only take cash!</p> <p><strong>Kensington Gardens</strong></p> <p>One of London’s eight royal parks and formerly part of Hyde Park, Kensington Gardens is a popular recreational area where you can take a stroll, have a picnic, check out exhibitions at the Serpentine galleries, visit Kensington Palace or – if you’re traveling with kids – make the most of the Diana Memorial Playground (including a wooden pirate ship and sculptures inspired by Peter Pan).</p> <p>Ring-necked parakeets have spread all over London, but this park is your best bet to see them up close. And while nobody seems to be quite sure how they originally ended up in London, thousands have called it home since the 1990s. Here, the parakeets are so used to people they will land on your outstretched hands (or your shoulders or your head!) when you bring snacks (apples or seeds) – and sometimes even if you don’t. Be aware, though, that the cute birds have surprisingly sharp claws, so your arms might end up looking like you’ve just been scratched by an angry cat.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: The parakeets can be found near the Peter Pan statue in Kensington Garden. If you arrive by tube, get off at Lancaster Gate, walk past the lake and follow the squawking.</p> <p><strong>Barbican Conservatory </strong></p> <p>The Barbican Centre is London’s largest multi-arts venue. Movies, live gigs, plays, exhibitions, restaurants – you name it, the iconic complex has it all. One of the lesser known gems is their indoor garden on Level 3, which houses 2000 species of plants and trees as well as three small ponds. It’s a great place if you need a break from sightseeing or want to spend a relaxing hour or two hiding from the rain. Plus, it’s quite romantic – a friend of mine got engaged amidst the plants! Unfortunately, the whole Barbican complex tends to feel like a labyrinth with tons of confusing walkways. Schedule in some extra time just in case you get lost, and don’t sweat it, because it regularly happens to pretty much every Londoner.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: The Conservatory is only open on selected days. Entry is free, but book a time slot in advance to make sure you’ll get in. Tickets are released one week in advance on Fridays at 10 am, with a limited number of additional ones available at 9.30am on the day.</p> <p><strong>God's Own Junkyard</strong></p> <p>God’s Own Junkyard is a surreal exhibition place packed with blinking neon signs, old movie props, circus lighting and retro displays. It’s the private collection of the late owner Chris Bracey, who made signs for Soho’s strip clubs before he went on to work with some of our greatest directors, including Tim Burton (Charlie and the Chocolate Factory), Christopher Nolan (Batman) and Stanley Kubrick (Eyes Wide Shut).</p> <p>The gallery-turned-warehouse isn’t exactly close to the city centre, but it ranks high among the best things to do in London. Entry is free, however you might end up taking a neon sign home from their small shop. There’s also a cafe and fully licensed bar, if you want to linger for a bit.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: It might be tempting, but God’s Own Junkyard is, unfortunately, not the place to try out your latest camera gear. You are allowed to take pictures with your phone (for personal use and social media) but not with any cameras or professional equipment.</p> <p><strong>Cahoots Underground </strong></p> <p>If you like colourful cocktails and immersive experiences, make sure to check out some of London’s hidden bars. One of the coolest places I’ve been is the 1940s-inspired Cahoots Underground, located in a retired tube station around the corner from Soho’s Carnaby Street. The speakeasy bar is decorated with tube signs and maps, the cocktails (with names like “Winston Churchill” and “Judy Garland”) are listed in a newspaper instead of a regular menu, and the waiters are dressed up as ticket inspectors. What’s more, there’s a live piano player taking requests from guests (everything from Frank Sinatra to Miley Cyrus). Be prepared for spontaneous singalongs and people dancing between the tables.</p> <p>Other hidden bars worth checking out include Nightjar Shoreditch (old-school glamour, candlelit tables and live jazz and swing), Discount Suit Company (in a former suit tailor’s storeroom), Opium in Chinatown (a 1920s Shanghai-themed bar tucked away behind red curtains), Purl (1920s theme, live music and cocktail mixing classes) and Ladies &amp; Gents (in a former public washroom).</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: Better safe than sorry – all the above-mentioned bars are very popular, so book a table just in case.</p> <p><strong>Dennis Severs' House</strong></p> <p>If you’ve ever wondered what every day London life looked like in the 18th century, Dennis Severs’ House gives you a first-hand taste. The building was left exactly as when the original owners, a family of silk weavers, lived there. The rooms are lit by fire and candlelight, and visitors are encouraged to tour them in complete silence to “not disturb the family.” You will find yourself wandering around the living room full of faded photographs, old carpets, mugs and books. The kitchen has a fully laid table – bitten apples included! It almost feels like the family is about to return and go on with their daily routine any moment. To make the time-travel experience even more authentic, there are also added scents of food, woodsmoke and chatters of the occupants.</p> <p><span style="text-decoration: underline;"><em>Pro tip:</em></span> Walk-up tickets are available, but unless you don’t mind standing in line for up to an hour or two, I’d recommend booking a time slot.</p> <p><strong>Camden</strong></p> <p>Talk to any Londoner and they’ll probably tell you that Camden is just not what it used to be. And I’m not going to lie, the North London neighbourhood has dramatically changed in recent years. Its edgy, alternative vibe is pretty much gone. Many of the charming parts of Camden Market were replaced by fancy stalls, food courts and colourful hanging umbrellas. However, Camden is still well worth a visit, you just need to do a bit more digging. Ignore the souvenir shops and look for the small creative sellers that have stood their ground. Then head to The Hawley Arms, my go-to Camden pub and a musician’s hangout. The late, great Amy Winehouse was a regular.</p> <p>Camden’s music scene is legendary, and many pubs have live gigs and open-mic nights. Some of the most iconic venues to check out for gigs include KOKO (frequented by supermodels such as Naomi Campbell and Kate Moss in their heydays), Electric Ballroom, Spiritual Records, Dingwalls and Jazz Cafe.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: The annual Camden Rocks Festival sees hundreds of gigs around Camden Town.</p> <p><strong>A pub for Sunday roast</strong></p> <p>Sunday roast is a British meal traditionally consisting of roasted meat of some sort (beef is the most common), mashed and roasted potatoes, Yorkshire pudding, carrots, seasonal greens, gravy and apple or mint sauce. It’s a big, hearty meal typically enjoyed early or late Sunday afternoon. Classic drinks to go with the foodie feast include local beers and ciders.</p> <p>Sunday roasts rank high among the top things to do in London, and luckily there are plenty of options all around the city. One of the most popular is Camberwell Arms, which features five options served for two people to share. Other good choices are the trendy Blacklock Shoreditch (located inside a former furniture factory) and Quality Chop House, which has fed hungry guests since 1869. If you’re a vegan, like me, or just curious about a meat-free option, head to The Spread Eagle, London’s first fully plant-based pub.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: All the above pubs (and many others around the city) are packed on Sunday, so booking is essential.</p> <p><strong>Royal Albert Hall</strong></p> <p>pened in 1871 by Queen Victoria (and dedicated to her husband Albert, hence the name), Royal Albert Hall is probably the world’s most famous concert hall. Its annual highlight is The Proms, an eight-week series of classical music organized by the BBC. But even if you’re not a fan of orchestra performances, the venue is worth a visit. It’s stunning inside and out and has the best acoustics you can find in the city.</p> <p>What’s more, the program is a lot more varied than you might expect. They also feature regular pop and rock gigs, and Eric Clapton, Beyoncé and Jay-Z, David Bowie and the Beatles have played here. You can also catch circus performances, movie nights, yoga sessions with live music and the occasional sumo wrestling event. If you go to a live gig, be prepared for the band to leave the stage mid-concert for a mandatory interval. When I saw Bryan Adams in 2022, he apologised for the break, then jokingly explained that even rock stars had to follow the Royal Albert Hall’s strict house rules.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: Many of the events at Royal Albert Hall are instant sell-outs, but it’s always worth checking at the box office or their website for last-minute tickets on the day of the event. If you’re interested in a peek behind the scenes, book a backstage tour.</p> <p><strong>Natural History Museum</strong></p> <p>The Natural History Museum in posh South Kensington is one of the best things to do in London with kids. It houses more than 80 million animals, plants and rocks spanning 4.5 billion years that are displayed in about 20 galleries. The main eye-catcher upon arrival is a 25.2-metre-long blue whale skeleton hanging from the ceiling. The female animal died in Ireland more than 120 years ago and was given a name when moved to its new home: Hope. Other highlights include dinosaurs, a giant gorilla, a Moon rock sample from the 1972 Apollo 16 mission, meteorites and an earthquake simulator. The Natural History Museum is free to visit except for special exhibitions.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: Watch out for museum events such as yoga and tai chi classes, silent disco nights or sleepovers for grown-ups.</p> <p><strong>Greenwich</strong></p> <p>Greenwich makes a fun day out of the city – without actually leaving the city. Located in the southeast of London, it’s home to an artsy market with lots of food stalls, a beautiful park perfect for taking London skyline pictures, the National Maritime Museum and the Cutty Sark, one of the oldest and best-known tea clipper ships in the world. There’s also the Prime Meridian at the Royal Observatory, where you can stand with one foot in the western hemisphere and the other foot in the eastern. Greenwich can be reached by tube, bus and train, but the most fun way is to take a boat from central London. Hop on board at Westminster Pier and see famous landmarks such as Big Ben and the Houses of Parliament, St Paul’s Cathedral and Tower Bridge from the water.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: While it’s possible to buy tickets for the boats from the ticket booths and machines at the pier, the easiest way is to just use your bank or credit card and tap in and out like you would at the bus or tube.</p> <p><strong>Highgate Cemetery </strong></p> <p>Walking around graves might not seem the most obvious choice for a fun day out in London, but Highgate Cemetery is worth making an exception. The Victorian cemetery looks a bit cramped and chaotic, but the sunken headstones, faded engravings and missing names on the tombs make it beautiful and charming at the same time. Highgate is the final resting place of no less than 170,000 people, including many celebrities. The one resident most visitors are looking for is German philosopher Karl Marx. His grave can be found in the east part of the cemetery and is easily recognisable by a giant sculpture of his head.</p> <p><em><span style="text-decoration: underline;">Pro tip</span></em>: To enter the cemetery, you need a ticket, which you can buy online or on site. If you want some background info (and to hear morbid anecdotes), you can also book a guided tour.</p> <p><strong>Hackney City Farm</strong></p> <p>Big cities and farms might not go together well at first glance, but London does have several working farms close to its busiest districts. One of the loveliest is Hackney City Farm in East London, which has pigs, donkeys, ponies, sheep, ducks, a vegetable garden, a small shop that sells homemade produce and a restaurant. The farm opened in 1984 and regularly welcomes local school kids. They also run workshops in animal handling and arts classes including pottery and woodworking.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: Visits are free, but donations are welcome. Don’t leave without a drink in their cute backyard garden.</p> <p><strong>Independent cinemas</strong></p> <p>While London’s big-chain movie theatres around Leicester Square all come with XXL screens and the latest technology, the independent ones are where the real magic happens. Just around the corner from Leicester Square towards China Town is Prince Charles Cinema, where both the latest blockbusters and classic movies are shown. They also have movie marathons – from Harry Potter to Terminator and Lord of the Rings – where fans gather for up to 24 hours to watch the whole series. They even encourage singalongs during music-movie marathons by projecting lyrics on the screen for a karaoke vibe.</p> <p>I am a regular at Genesis Cinema in East London, which has been showing movies since 1912 and comes with bar events such as open-mic and comedy nights on top. They also charge only £5 Monday to Thursday, which is less than a third of what you’d pay on Leicester Square. Other great places include Electric Cinema, which has leather armchairs and double beds in the front row; Lexi Cinema, a volunteer-run place supporting charities in South Africa); and Everyman Screen on the Green, where wine and pizza are served to your seat.</p> <p><span style="text-decoration: underline;"><em>Pro tip</em></span>: London hosts tons of small and large film festivals throughout the year, so watch out for premieres, Q&amp;As and other special events.</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/healthsmart/tips/the-30-best-places-to-explore-in-london-according-to-a-local?pages=1" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

International Travel

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Major change ahead for Sunrise

<p dir="ltr">Sunrise has had a lot of readjusting to do in 2023, with their casting change in the wake of longtime host David Koch’s departure being just the beginning. </p> <p dir="ltr">And now, the show is faced with another new development, as Channel 7 looks to pack up its Martin Place residence to move to its new studio. </p> <p dir="ltr">Fans of the show will be familiar with the window backdrop that came with the CBD location, as it’s where the company has called home for almost two decades. But<em> Sunrise</em> is next up to make the move to 7’s new Eveleigh studio, with<em> 7 NEWS</em> anchor Mark Ferguson giving the final go ahead.</p> <p dir="ltr">Over the course of a month, Channel 7’s flagship morning shows will be following their nightly counterparts to the new location, with <em>Sunrise</em>, <em>Weekend Sunrise</em>, and <em>The Morning Show</em> next on the removalist’s to-do list.</p> <p dir="ltr">They won’t be alone in the new studio, with the likes of <em>7NEWS.com.au</em> and <em>7 NEWS Spotlight </em>already having parted ways with Martin Place. </p> <p dir="ltr">And according to Seven West Media Managing Director and Chief Executive Officer James Warburton, the change marks the first time in 40 years that the network’s Sydney operation will be “under one roof”, as they embark on “the beginning of a landmark chapter”.</p> <p dir="ltr">“Martin Place has served as an exceptional home for us but as we aim to unite even more Australians across our much-loved news and public affairs content, our transition to the purpose-built, state-of-the-art studio space in south Eveleigh is a pivotal move,” he said.</p> <p dir="ltr">“<em>7 NEWS</em>’s relocation to south Eveleigh marks the start of this exciting phase and we look forward to Sunrise and The Morning Show joining our cutting-edge, new location soon.”</p> <p dir="ltr">Network Director of News and Public Affairs Craig McPherosn had his own words to share, noting that the move “marks a new beginning” for everyone involved.</p> <p dir="ltr">“Since first turning the lights on at Martin Place on August 30, 2004, Seven’s News and Public Affairs team has broadcast a mammoth 70,000 hours of television from the Martin Place studio,” he explained.</p> <p dir="ltr">“Hundreds of careers started there, as did programs. Not all lasted but the constant demand for the content never wavered. </p> <p dir="ltr">“It was a wonderful workplace for all of us, but it had served its time.”</p> <p dir="ltr"><em>Images: Sunrise / Channel 7</em></p>

TV

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Marine species are being pushed towards the poles. From dugong to octopuses, here are 8 marine species you might spot in new places

<p><a href="https://theconversation.com/profiles/gretta-pecl-128477">Gretta Pecl</a>, <em><a href="https://theconversation.com/institutions/university-of-tasmania-888">University of Tasmania</a></em>; <a href="https://theconversation.com/profiles/curtis-champion-1373045">Curtis Champion</a>, <em><a href="https://theconversation.com/institutions/southern-cross-university-1160">Southern Cross University</a></em>, and <a href="https://theconversation.com/profiles/zoe-doubleday-393169">Zoe Doubleday</a>, <em><a href="https://theconversation.com/institutions/university-of-south-australia-1180">University of South Australia</a></em></p> <p>If you take a plunge in the sea this winter, you might notice it’s warmer than you expect. And if you’re fishing off Sydney and catch a tropical coral trout, you might wonder what’s going on.</p> <p>The reason is simple: hotter water. The ocean has absorbed the vast majority of the extra heat trapped by carbon dioxide and other greenhouses gases. It’s no wonder heat in the oceans is building up rapidly – and this year is <a href="https://theconversation.com/ocean-heat-is-off-the-charts-heres-what-that-means-for-humans-and-ecosystems-around-the-world-207902">off the charts</a>.</p> <p>That’s even without the likely arrival of El Niño, where the Pacific Ocean gets warmer than usual and affects weather all over the world. Our coastal waters <a href="http://www.bom.gov.au/oceanography/oceantemp/sst-outlook-map.shtml">are forecast</a> to be especially warm over the coming months, up to 2.5℃ warmer than usual in many places.</p> <figure class="align-center "><img src="https://images.theconversation.com/files/533327/original/file-20230622-27-cqb9j1.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/533327/original/file-20230622-27-cqb9j1.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=600&amp;h=482&amp;fit=crop&amp;dpr=1 600w, https://images.theconversation.com/files/533327/original/file-20230622-27-cqb9j1.jpg?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=600&amp;h=482&amp;fit=crop&amp;dpr=2 1200w, https://images.theconversation.com/files/533327/original/file-20230622-27-cqb9j1.jpg?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=600&amp;h=482&amp;fit=crop&amp;dpr=3 1800w, https://images.theconversation.com/files/533327/original/file-20230622-27-cqb9j1.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;h=605&amp;fit=crop&amp;dpr=1 754w, https://images.theconversation.com/files/533327/original/file-20230622-27-cqb9j1.jpg?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=754&amp;h=605&amp;fit=crop&amp;dpr=2 1508w, https://images.theconversation.com/files/533327/original/file-20230622-27-cqb9j1.jpg?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=754&amp;h=605&amp;fit=crop&amp;dpr=3 2262w" alt="" /><figcaption><span class="caption">Oceans around Australia are forecast to be much warmer than usual. SSTA stands for projected Sea Surface Temperature Anomaly, the difference between forecast ocean temperatures and a historical baseline period encompassing 1990–2012.</span> <span class="attribution">Bureau of Meteorology</span></figcaption></figure> <p>Many marine species live within a narrow temperature range. If the water heats up, they have to move, and if they don’t, they might die. So those that can move, are moving. In Australia, at least 200 marine species have <a href="https://onlinelibrary.wiley.com/doi/full/10.1111/gcb.15634">shifted distributions</a> since 2003, with 87% heading south.</p> <p>This pattern is happening all around the world, both on land and <a href="https://theconversation.com/thousands-of-photos-captured-by-everyday-australians-reveal-the-secrets-of-our-marine-life-as-oceans-warm-189231">in the ocean</a>. This year, the warmer ocean temperatures during winter mean Australia’s seascapes are likely to be more like summer. So, the next time you go fishing or diving or beachcombing, keep your eyes peeled and your camera ready. You may glimpse the enormous disruption happening underwater for yourself.</p> <h2>Here are eight species on the move</h2> <p><strong>1. Moorish idol (<em>Zanclus cornutus</em>)</strong></p> <p>Historic range: northern Australia</p> <p>Now: This <a href="https://www.redmap.org.au/species/1/204/">striking fish</a> can now be seen south of Geraldton in Western Australia and Eden in New South Wales.</p> <p>This is a great fish for divers to spot on hard-bottomed habitats.</p> <figure class="align-center zoomable"><a href="https://images.theconversation.com/files/533373/original/file-20230622-21-6g6xk8.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=1000&amp;fit=clip"><img src="https://images.theconversation.com/files/533373/original/file-20230622-21-6g6xk8.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/533373/original/file-20230622-21-6g6xk8.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=600&amp;h=400&amp;fit=crop&amp;dpr=1 600w, https://images.theconversation.com/files/533373/original/file-20230622-21-6g6xk8.jpg?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=600&amp;h=400&amp;fit=crop&amp;dpr=2 1200w, https://images.theconversation.com/files/533373/original/file-20230622-21-6g6xk8.jpg?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=600&amp;h=400&amp;fit=crop&amp;dpr=3 1800w, https://images.theconversation.com/files/533373/original/file-20230622-21-6g6xk8.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;h=503&amp;fit=crop&amp;dpr=1 754w, https://images.theconversation.com/files/533373/original/file-20230622-21-6g6xk8.jpg?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=754&amp;h=503&amp;fit=crop&amp;dpr=2 1508w, https://images.theconversation.com/files/533373/original/file-20230622-21-6g6xk8.jpg?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=754&amp;h=503&amp;fit=crop&amp;dpr=3 2262w" alt="moorish idol" /></a><figcaption><span class="caption">Moorish Idols are heading south to escape the heat.</span> <span class="attribution">Shutterstock</span></figcaption></figure> <p><strong>2. Branching coral (<em>Pocillopora aliciae</em>)</strong></p> <p>Historic range: northern NSW</p> <p>Now: Look out for this <a href="https://www.redmap.org.au/species/2/255">pale pink beauty</a> south of Port Stephens, not far from Sydney.</p> <p>Seemingly immovable species like coral are fleeing the heat too. They’re already providing habitat for a range of other shifting species like tropical fish and crab species.</p> <p><strong>3. Eastern rock lobster (<em>Sagmariasus verreauxi</em>)</strong></p> <p>Historic range: common in NSW</p> <p>Now: South, as far as <a href="https://www.redmap.org.au/species/2/167">it can get.</a> It’s now found in Tasmania and even in <a href="https://www.cambridge.org/core/journals/journal-of-the-marine-biological-association-of-the-united-kingdom/article/westward-range-expansion-of-the-eastern-rock-lobster-sagmariasus-verreauxi-in-australia/8DE945E58E1DDA1A2BB7431065AAC8EC">South Australia</a>.</p> <p>This tasty greenish crustacean <a href="https://www.int-res.com/abstracts/meps/v624/p1-11/">doesn’t like heat</a> and has moved south into the territory of red southern rock lobsters (<em>Jasus edwardsii</em>).</p> <p><strong>4. Gloomy octopus (<em>Octopus tetricus</em>)</strong></p> <p>Previous range: common in NSW</p> <p>Now: As far south as Tasmania.</p> <p>Look out for this slippery, smart invertebrate in <a href="https://www.redmap.org.au/species/2/127">Tasmanian waters</a> this winter. You might even spot the octopus nestled down with some eggs, as this looks to be a <a href="https://www.publish.csiro.au/mf/mf14126">permanent sea change</a>.</p> <figure class="align-center zoomable"><a href="https://images.theconversation.com/files/533376/original/file-20230622-17-lf2y8r.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=1000&amp;fit=clip"><img src="https://images.theconversation.com/files/533376/original/file-20230622-17-lf2y8r.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/533376/original/file-20230622-17-lf2y8r.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=600&amp;h=462&amp;fit=crop&amp;dpr=1 600w, https://images.theconversation.com/files/533376/original/file-20230622-17-lf2y8r.jpg?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=600&amp;h=462&amp;fit=crop&amp;dpr=2 1200w, https://images.theconversation.com/files/533376/original/file-20230622-17-lf2y8r.jpg?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=600&amp;h=462&amp;fit=crop&amp;dpr=3 1800w, https://images.theconversation.com/files/533376/original/file-20230622-17-lf2y8r.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;h=581&amp;fit=crop&amp;dpr=1 754w, https://images.theconversation.com/files/533376/original/file-20230622-17-lf2y8r.jpg?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=754&amp;h=581&amp;fit=crop&amp;dpr=2 1508w, https://images.theconversation.com/files/533376/original/file-20230622-17-lf2y8r.jpg?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=754&amp;h=581&amp;fit=crop&amp;dpr=3 2262w" alt="gloomy octopus" /></a><figcaption><span class="caption">The gloomy octopus is also known as the common Sydney octopus.</span> <span class="attribution"><span class="source">Niki Hubbard, Wikimedia</span>, <a class="license" href="http://creativecommons.org/licenses/by/4.0/">CC BY</a></span></figcaption></figure> <p><strong>5. Whitetip reef shark (<em>Triaenodon obesus</em>)</strong></p> <p>Previous range: northern Australia</p> <p>Now: <a href="https://www.redmap.org.au/species/3/185">South of K'gari</a> (formerly known as Fraser Island).</p> <p>Classed as vulnerable in parts of the world, this tropical shark is a slow swimmer and never sleeps. It poses very little danger to humans.</p> <p><strong>6. Dugongs (<em>Dugong dugon</em>)</strong> Previous range: northern Australia</p> <p>Now: As far south as Shark Bay in WA and <a href="https://www.abc.net.au/news/2023-05-17/tweed-river-dugong-sighting-boaties-warned/102355438">Tweed River</a> in New South Wales.</p> <p>Our waters are home to the largest number of dugong in the world. But as waters warm, they’re heading south. That means more of us may see these elusive sea-cows as they graze on seagrass meadows.</p> <p>Some of the most adventurous have gone way out of their normal range – in 2014, a kitesurfer <a href="https://www.redmap.org.au/articles/2021/07/26/are-dugongs-hitching-a-ride-south/">reported</a> passing a dugong at City Beach, Perth. As a WA wildlife expert says, dugongs may occasionally stray further south of Shark Bay but “given the recent warming trend […] more dugong sightings might be expected in the future”</p> <p><strong>7. Red emperor (<em>Lutjanus sebae</em>) and other warm water game fish</strong></p> <p>Previous range: northern Australia</p> <p>Now: Appearing much further south – especially in WA.</p> <p>Look for <a href="https://www.redmap.org.au/species/1/108/">red</a>, threadfin, and redthroat emperors in southwest WA as the Leeuwin current carries these <a href="https://www.redmap.org.au/articles/2021/07/26/game-fish-follow-warm-route-south/">warm water species</a> south. As WA fisheries expert Gary Jackson has said, this current is a warming hotspot, acting like a warm water highway for certain marine species.</p> <p>These fish are highly <a href="https://goodfish.org.au/species/red-emperor/">sought after</a> by fishers.</p> <p><strong>8. Long-spined sea urchin (<em>Centrostephanus rodgersii</em>)</strong></p> <p>Historic range: NSW and Victoria</p> <p>Now: Tasmania</p> <p>Look out for these <a href="https://www.redmap.org.au/species/2/34/">spiky critters</a> in southern and western Tasmania. The larvae of these urchins have crossed the Bass Strait and found a new home, due to warming waters. Urchins are grazers and can scrape rocks clean, creating urchin barrens where nothing grows. That’s bad news for kelp forests and the species which depend on them. In response, Tasmanian authorities are working to create a <a href="https://fishing.tas.gov.au/community/long-spined-sea-urchin-management/long-spined-sea-urchin-strategy#:%7E:text=%E2%80%8B%E2%80%8B%E2%80%8BTackling%20the%20longspined%20sea%20urchin&amp;text=Unchecked%2C%20the%20urchin's%20presence%20is,at%20around%2020%20million%20individuals.">viable urchin fishery</a> to keep numbers down.</p> <figure class="align-center zoomable"><a href="https://images.theconversation.com/files/533379/original/file-20230622-33216-7lslyr.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=1000&amp;fit=clip"><img src="https://images.theconversation.com/files/533379/original/file-20230622-33216-7lslyr.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/533379/original/file-20230622-33216-7lslyr.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=600&amp;h=400&amp;fit=crop&amp;dpr=1 600w, https://images.theconversation.com/files/533379/original/file-20230622-33216-7lslyr.jpg?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=600&amp;h=400&amp;fit=crop&amp;dpr=2 1200w, https://images.theconversation.com/files/533379/original/file-20230622-33216-7lslyr.jpg?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=600&amp;h=400&amp;fit=crop&amp;dpr=3 1800w, https://images.theconversation.com/files/533379/original/file-20230622-33216-7lslyr.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;h=503&amp;fit=crop&amp;dpr=1 754w, https://images.theconversation.com/files/533379/original/file-20230622-33216-7lslyr.jpg?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=754&amp;h=503&amp;fit=crop&amp;dpr=2 1508w, https://images.theconversation.com/files/533379/original/file-20230622-33216-7lslyr.jpg?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=754&amp;h=503&amp;fit=crop&amp;dpr=3 2262w" alt="long spined sea urchins" /></a><figcaption><span class="caption">Long-spiked sea urchins are voracious eaters of seaweed.</span> <span class="attribution"><a class="source" href="https://www.flickr.com/photos/johnwturnbull/32131133496/in/photostream/">John Turnbull/Flickr</a>, <a class="license" href="http://creativecommons.org/licenses/by/4.0/">CC BY</a></span></figcaption></figure> <h2>You can help keep watch</h2> <p>For years, fishers, snorkellers, spearfishers and the general public have contributed their unusual marine sightings to <a href="https://www.redmap.org.au/">Redmap</a>, the Australian citizen science project aimed at mapping range extensions of species.</p> <p>If you spot a creature that wouldn’t normally live in the waters near you, you can upload a photo to log your sighting.</p> <p>For example, avid spearfisher Derrick Cruz logged a <a href="https://www.redmap.org.au/sightings/1624/">startling discovery</a> with Redmap in 2015: A coral trout in Sydney’s waters. As he told us: “I’ve seen plenty of coral trout in tropical waters, where they’re at home within the coral. But it was surreal to see one swimming through a kelp forest in the local waters off Sydney, much further south than I’ve ever seen that species before!”</p> <p>How does tracking these movements help scientists? Many hands make light work. These vital observations from citizen scientists <a href="https://data-blog.gbif.org/post/gbif-citizen-science-data">have helped</a> researchers gain deeper understanding of what climate change is doing to the natural world in many places, from bird migrations to flowering plants to marine creatures.</p> <p>So, please keep an eye out this year. The heat is on in our oceans, and that can mean sudden change. <img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/207115/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /></p> <p><a href="https://theconversation.com/profiles/gretta-pecl-128477">Gretta Pecl</a>, Professor, ARC Future Fellow &amp; Director of the Centre for Marine Socioecology, <em><a href="https://theconversation.com/institutions/university-of-tasmania-888">University of Tasmania</a></em>; <a href="https://theconversation.com/profiles/curtis-champion-1373045">Curtis Champion</a>, Research Scientist, <em><a href="https://theconversation.com/institutions/southern-cross-university-1160">Southern Cross University</a></em>, and <a href="https://theconversation.com/profiles/zoe-doubleday-393169">Zoe Doubleday</a>, Marine Ecologist and ARC Future Fellow, <em><a href="https://theconversation.com/institutions/university-of-south-australia-1180">University of South Australia</a></em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/marine-species-are-being-pushed-towards-the-poles-from-dugong-to-octopuses-here-are-8-marine-species-you-might-spot-in-new-places-207115">original article</a>.</em></p> <p><em>Images: Getty</em></p>

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